Retail TouchPoints

MARCH 26, 2024

You may recall that last year, Target caught a lot of flak from LGBTQ+ groups for moving (and in some cases removing altogether) Pride-themed merchandise from prominent locations in its stores. The retailer cited threats to the safety and well-being of its employees after “customers knocked down Pride displays in some stores, angrily approached workers and posted threatening videos on social media from inside the stores,” as reported by the AP.

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Specialty Store Consumer Promotions Fashion 279

Inside Retail

MARCH 26, 2024

Alquemie Group has appointed Scott Evans as its new Group CEO, succeeding Sacha Laing who is stepping down after five years in the role. Evans’s appointment is expected to take effect in June, while Laing will remain working at Alquemie until mid-April. Evans has spent the past 10 years as CEO and MD of Mosaic Brands, with Erica Berchtold recently announced as his successor.

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Retail TouchPoints

MARCH 26, 2024

Wegmans doesn’t want its employees (or its customers for that matter) to miss what will be the last total solar eclipse visible from North America for 20 years. The supermarket retailer will close 48 stores in upstate New York and Pennsylvania that are located in the “path of totality” from 3 to 3:30 p.m. ET on April 8. All services, including pharmacy, grocery and Meals2Go pickup and delivery, will be unavailable during this time.

Supermarket 264

Supermarket Returns Location Management 264

Retail Wire

MARCH 26, 2024

Fisker, an electric vehicle start-up based in California, halted shares just after the company alerted investors in its earnings report in March that it might not have money to make it through the year.

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Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

MARCH 26, 2024

As part of its ongoing transformation program, Canada Goose has cut approximately 17% of its corporate jobs, a move that the retailer anticipates will yield immediate cost savings, a simpler organizational structure and accelerated decision-making. “Today, we are realigning our teams to ensure that corporate resources are fit for purpose to fuel our next phase of growth across geographies, categories and channels,” said Dani Reiss, Chairman and CEO of Canada Goose in a statement.

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Inside Retail

MARCH 26, 2024

Supermarket chain Coles says it is looking to scale artificial intelligence across its operations to enhance customer experience. In one example, partnering with Microsoft, the supermarket chain is adopting a “computer vision feature” that accurately scans fresh produce through plastic bags. Coles also deployed the technology to monitor deli counters, alerting staff when a customer approaches to ensure assistance.

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Customer Experience Planning Supermarket Point of Sale 255

Inside Retail

MARCH 26, 2024

Australian luxe-for-less beauty brand MCoBeauty launched into the US market this week and is now stocked in over 1,800 Kroger Co stores. Shelley Sullivan, founder and CEO of MCoBeauty, speaks to the challenges the masstige beauty brand faces in entering a new international market and how a partnership with Australian pharmacy Chemist Warehouse helped it become “Australia’s fastest-growing beauty brand”.

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Retail TouchPoints

MARCH 26, 2024

Over the decades, DIY maven Martha Stewart has traveled pretty far afield with her collaborations, working everyone from Snoop Dogg to Skechers , but her latest partnership with Tractor Supply is bringing Stewart back to her roots (literally) with a new line of branded gardening apparel. The rural lifestyle retailer has tapped Stewart to expand its women’s apparel assortment with the debut of the Martha Stewart Garden Apparel line, which was developed in collaboration with Marquee Brands (which

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Apparel Fashion ATS 260

Retail Wire

MARCH 26, 2024

Fast-food chains in California are axing jobs to get ahead of the wage rise for the sector determined by a Californian state law that will take effect in April.

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Retail TouchPoints

MARCH 26, 2024

2024 introduces distinct challenges for retail brands navigating data privacy amidst Google’s removal of cookies. Though cookie depreciation has been a looming threat since the original announcement back in 2020, Adtaxi’s 2024 Privacy Survey tells us that 33% of respondents still lack a cookie-replacement strategy. If your brand is in this category, there is no need to worry — there’s a bright spot at the end of the tunnel.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Inside Retail

MARCH 26, 2024

Premier Investments is set on spinning off all-star brand Peter Alexander after it reported first-half sales results of $279.3 million in H1 FY24, up 6.7 per cent on the prior corresponding period. “In a challenging general discretionary retail environment, Premier Retail delivered its second highest sales and EBIT performance in the Group’s history,” said Solomon Lew, Premier Investments’ chairman.

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Retail Wire

MARCH 26, 2024

Social media has been abuzz with claims that ALDI's bacon isn't what it seems. But let's set the record straight.

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Supermarket 246

Inside Retail

MARCH 26, 2024

Lush is encouraging customers to sign petitions to their local MPs to establish funded research streams for the development of non-animal-based scientific testing. Lush expects MPs to receive over 23,000 signed letters from its customers as part of the company’s promotion of Animal-Free Science Advocacy’s ‘I am not a labtool’ campaign. “Over the years Lush campaigns and initiatives such as the Lush Prize, have made strides towards funding, and raising awareness about, alt

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Promotions Accounting Marketing 227

Retail Wire

MARCH 26, 2024

Dollar Tree’s latest earnings call unveiled significant shifts in its pricing strategy and store operations.

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Store Operations 246

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail TouchPoints

MARCH 26, 2024

Cooperative food wholesaler Associated Wholesale Grocers (AWG) , which serves independently owned supermarkets, has expanded its partnership with Instacart to offer ecommerce and same-day delivery solutions as well as smart cart technology to its member retailers. More than 800 AWG member retailer locations already use Instacart, and this extended collaboration aims to simplify access for the other 2,300 member retailer locations to join Instacart’s technology suite.

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Inside Retail

MARCH 26, 2024

Fashion brand Oroton has partnered with Ebay Australia to motivate customers to resell preloved Oroton items, in an effort to contribute to the circular economy. “Together, we aim to redefine and elevate the fashion resale experience. To further incentivise customers to explore new additions to their collections, we are offering an exclusive $50 voucher to use towards their next Oroton purchase,” Oroton CEO Jenny Child said.

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Fashion 147

Retail Wire

MARCH 26, 2024

In a significant move aimed at addressing longstanding antitrust concerns, credit card companies Visa and Mastercard, along with associated banks, have reached a monumental $30 billion settlement.

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ATS 130

Inside Retail

MARCH 26, 2024

In the realm of commerce, a gap exists in the market – along with a major opportunity – particularly FOR large-scale item returns, within the domain of consumer-to-business (C2B) reverse logistics. This underserved segment represents huge potential, offering substantial benefits from both a customer and business-to-business (B2B) perspective. Returns aren’t great for consumers or vendors.

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Returns Supply Chain Management Accessories Customer Experience 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

MARCH 26, 2024

Cocoa prices skyrocketed to unprecedented levels on Tuesday, marking a significant milestone in the commodity's history.

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Inside Retail

MARCH 26, 2024

In a bid to enhance its global retail presence, Levi Strauss & Co recently unveiled the revitalised Levi’s store in Kyoto, Japan, featuring its NextGen store concept. The announcement signifies the brand’s commitment to delivering great shopping experiences in iconic destinations worldwide. The refurbished store boasts a significant expansion, now spanning an impressive 570 square metres, more than twice the size of the previous store, across four levels.

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Apparel Consumer Location Shopping 130

Retail Wire

MARCH 26, 2024

T-Mobile is offering a sweet deal just in time for MLB's opening day: a free year-long subscription to MLB.TV.

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Inside Retail

MARCH 26, 2024

Coles has launched Coles 360Impact, a Circana-powered measurement solution aimed to provide a 360-degree view of the supermarket chain’s campaign performance. Coles 360, the supermarket chain’s retail media arm, claims that Coles 360Impact has an increased causality for all Coles media channels, both addressable and non-addressable media.

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Supermarket Marketing ATS 130

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

MARCH 26, 2024

The fast-food powerhouse is expanding its partnership with the baked goods giant beginning later in 2024.

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Inside Retail

MARCH 26, 2024

Australian specialty retailer 99 Bikes has announced its B Corp certification as the business continues to backpedal from its $12.4 million loss in FY23 after a $23.7 million profit the year prior. The retailer benefitted from an unprecedented sales boom during Covid, which saw revenue climb 51 per cent year on year to reach nearly $200 million in FY20, but the business has faced overstocking challenges post-pandemic that have dragged its revenue and profit.

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Returns Planning Specialty Retailers Customer Experience 130

Retail Gazette

MARCH 26, 2024

Ocado first quarter sales have surged 10.6% thanks to an uptick in customer numbers as it continues its investment into strengthening its product offering. The online grocer’s revenue jumped to £645.3m in the 13 weeks to 3 March, up from £583.7m, as active shopper numbers rose 6.4% to over 1 million at the end of the period. Volumes increased 8.1% to £242.1m with average basket value up 2.1% at £125.47m.

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Grocer Marketing ATS 111

Retail Times

MARCH 26, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! KFC and food redistribution charity FareShare today reveal a new ‘Bucket Bike’ designed to raise awareness of community kitchens and the need for more of the volunteers who power them. This comes as KFC hits the milestone of 1 million meals redistributed via FareShare.

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Dive

MARCH 26, 2024

As part of a DTC focus, the brand said about a year ago that it would double its footprint within five years, but some analysts anticipate that slowing.

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Shopping Center

MARCH 26, 2024

Buckeye, Ariz. — Sunbelt Investment Holdings (SIHI) has broken ground on Buckeye Commons, a 410,000-square-foot retail center in Buckeye, a suburb west of Phoenix. Butler Design Group designed the project, with… The post SIHI Breaks Ground on 410,000-Square-Foot Shopping Center in Phoenix Suburb appeared first on Shopping Center Business.

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Shopping 110

Retail Dive

MARCH 26, 2024

A ban could benefit Meta, weakening competition and options for advertisers, while a potential suitor will need to be well-versed in data management.

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Advertising Marketing Management 118

Dezeen

MARCH 26, 2024

Architecture office Mooradian Studio used spray-on paper pulp to create a bumpy texture across the walls and ceilings of north London menswear store Natalino. Taking over a former art gallery in Fitzrovia, Natalino 's first physical store was designed to reflect the brand's garments. Natalino has opened its first physical store "Nathan's clothes use a lot of natural textures and you can often see how they're constructed, so we wanted to capture those qualities in the interior," studio founder Ar

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Boutique Shopping ATS 104

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience