Retail TouchPoints

MARCH 1, 2024

Best Buy will leverage its membership-based loyalty program to sharpen personalization efforts for its 2025 fiscal year, which began Jan. 29, 2024. The retailer also plans to concentrate on updating and refreshing existing stores rather than opening new brick-and-mortar locations, as well as “improving and livening the merchandising presentation given the shift to digital shopping and corresponding lower need to hold as much inventory on the sales floor,” said Corie Barry, CEO, during a conferen

Planning 260

Planning Location Point of Sale Visual Merchandising 260

Retail Wire

MARCH 1, 2024

Panera's recent attempt to spice up its menu with fancier options has fallen flat. In response to the current wave of high inflation, the company is scaling back to focus on wallet-friendly fare.

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Retail TouchPoints

MARCH 1, 2024

Trend projections for this year herald plant-based diets as a pivotal cornerstone in today’s modern dietary preferences. The surge in the launch of over 1,610 new vegan products in 2023 alone echoes a resounding consumer sentiment; that many of us are leaning toward simpler, less processed foods that prioritize value and sustainability. In this article, I’ll discuss the most important elements of vegan packaging, so businesses can maintain the highest standards while attracting wider demographic

Marketing 252

Marketing Consumer Point of Sale Management 252

Retail Wire

MARCH 1, 2024

In April 2024, Facebook will discontinue its dedicated news tab, Facebook News, in the United States and Australia. This move mirrors the deprecation of Facebook News in the U.K., France, and Germany last year.

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Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

MARCH 1, 2024

Party City will accelerate remodels to expand a new store format that features a dedicated service area for the retailer’s extensive balloon assortment along with “birthday worlds,” designed to be one-stop shops for both kids’ and adults’ celebrations. The retailer, which emerged from bankruptcy in October 2023 with a fleet of more than 750 stores, plans to introduce the new format in several locations across the U.S. during the first half of 2024.

Planning 250

Planning Shopping Location ATS 250

Retail Wire

MARCH 1, 2024

In a recent interview with Automotive News, Toyota CEO Ted Ogawa revealed his projection that electric vehicles (EVs) would only constitute 30% of the US new-vehicle market by 2030, a figure significantly lower than the EPA's previous target.

Marketing 148

Marketing 148

Retail Wire

MARCH 1, 2024

Federal regulators, represented by the Federal Aviation Administration (FAA), have expressed growing impatience with Boeing's quality control issues, giving the company a 90-day ultimatum to devise a comprehensive plan for improvement.

Planning 148

Planning 148

Retail TouchPoints

MARCH 1, 2024

Retargeting existing customers to boost conversions has always been a strong tactic for retailers, and it’s likely to become even more important as third-party cookies deprecate and more stringent privacy regulations go into effect. Women’s intimates and apparel retailer Natori has shown that using artificial intelligence (AI) can supercharge retailers’ retargeting efforts.

Department Stores 211

Department Stores Wholesale Finance Apparel 211

Retail Wire

MARCH 1, 2024

In-N-Out Burger, a popular fast-food institution originating in California, is gearing up to open its first location in Washington state.

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Planning Location 163

Inside Retail

MARCH 1, 2024

Australian startup Carden has introduced The Twin, a functional garbage can designed to rethink ignored homewares. The Twin aims to convert the average kitchen bin into an attractive feature that should be showcased rather than hidden. According to the firm, customers have responded well to the Twin’s launch, with the Kickstarter campaign earning more than $50,000 from hundreds of backers in just a few days.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Wire

MARCH 1, 2024

Elon Musk has filed a lawsuit against Microsoft-backed OpenAI and its CEO, Sam Altman, alleging a departure from the company's original mission of developing AI for the broader benefit of humanity.

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365 Retail

MARCH 1, 2024

In a pivotal legal battle over the future of Marks & Spencer’s flagship store at Marble Arch, London, the High Court has ruled in favour of the retailer, granting a judicial review against the Secretary of State for Levelling Up, Housing, and Communities, Michael Gove’s decision to deny planning permission for the redevelopment of the site.

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Planning Department Stores Shopping ATS 128

Retail Wire

MARCH 1, 2024

Nutraceutical recently announced that Heritage Store Hydrogen Peroxide Mouthwash is being recalled due to a potential risk of poisoning children.

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Retail Gazette

MARCH 1, 2024

The High Court has ruled that Michael Gove’s decision to block M&S’ redevelopment plans of its Marble Arch flagship branch was “unlawful” M&S launched a planning appeal last month, following the secretary of state’s decision to reject plans that would see the Art Deco building on London’s Oxford Street demolished and replaced with a newly-built 10-storey complex.

Planning 125

Planning Shopping Department Stores Fashion 125

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

MARCH 1, 2024

According to a Consumer Reports investigation, a long line of video doorbells sold by major retail companies such as Amazon, Walmart, SHEIN, Sears, and Temu are at risk of being hacked.

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ATS Consumer 125

Retail Gazette

MARCH 1, 2024

Asda is investing a record £150m in its retail pay offer to become the highest paying grocery retailer, boosting hourly pay for over 120,000 workers. The supermarket’s investment will see an 8.4% rise for hourly-paid staff, with rates increasing to £12.04 from 1 July, and to £13.21 for workers inside the M25. The move comes after a 10% uplift for hourly-paid retail roles in 2023, and a 28% total rise in retail pay since the Issa brothers acquired Asda in 2021, with a total investment of ne

Grocer 119

Grocer Supermarket 119

Retail Wire

MARCH 1, 2024

An attempt to free up traffic on Big Apple Streets will cost the city's commuters.

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Dezeen

MARCH 1, 2024

Interior design studio Hollie Bowden Interiors has created fine jeweller Rachel Boston's flagship store and showroom in London. Located in Shoreditch's Redchurch Street, the store is split into four main areas – the retail space, private appointment area, workshop and office space for the jeweller's team of 12. The space blends a neutral palette of glass, steel and sycamore wood veneer The store aims to blend a neutral material palette of glass and steel with sycamore wood veneer and velvet moha

Location 119

Location ATS 119

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

MARCH 1, 2024

The legislation is set to help American families with their grocery costs.

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Consumer 148

Retail Gazette

MARCH 1, 2024

Asda co-owner Mohsin Issa is set to hand over the running of the supermarket as part of a revamp of the chain. Speaking to the BBC in his first interview , Issa explained he was carrying out a “reset” of the retailer before hiring a new CEO. He explained he was “getting to a point” where he could step aside and hire a chief executive to lead the grocer.

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Supermarket Payment Services Grocer Marketing 113

365 Retail

MARCH 1, 2024

Arc’teryx Equipment, a Canadian brand acclaimed for its high-performance outdoor apparel and gear, has launched its most expansive European store yet in London’s Covent Garden as of Thursday, 29th February. This opening marks a significant expansion for the brand in Europe, notably introducing the region’s first ReBIRD Service Centre, dedicated to product repairs and fostering a sustainable future for outdoor equipment.

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Outdoor Apparel Location Store Operations 112

Retail Gazette

MARCH 1, 2024

The Oxford Street overhaul is forecast to generate up to £2.8bn extra sales during the first five years after its completion, New West End Company (NWEC) has found. The £90m revamp, which is due to start this autumn and predicted to complete by 2027, will see improvements to the shopping district including new trees, wider pavements, and better street lighting.

Shopping 113

Shopping Fashion 113

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Cisco Retail

MARCH 1, 2024

Meraki’s smart cameras offer businesses an easy-to-deploy way to monitor their physical security, with the added benefit of being managed entirely on the cloud.

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Management 96

Retail Gazette

MARCH 1, 2024

Boots has named former Asda strategy head Preyash Thakrar as its new strategy and transformation director, as the cosmetics retailer “embarks on a significant period of change” The executive previously served as chief strategy and customer officer at Asda, leading the grocer’s strategy and partnerships team. He stepped down from the supermarket shortly after its takeover by the Issa brothers in 2021.

Grocer 109

Grocer Supermarket Returns Beauty and Health 109

Mulesoft

MARCH 1, 2024

Discover how easy it is to use Anypoint Platform to realize Universal API management for your enterprise – all thanks to innovations from MuleSoft. The post How to Use MuleSoft for API Management first appeared on MuleSoft Blog.

Management 95

Management 95

Retail Gazette

MARCH 1, 2024

The Works is scrapping its loyalty scheme at the end of this month as it looks for ways to reduce costs amid ongoing inflationary pressures. The value retailer’s Together Rewards programme, which gives customers five points for every £1 spent, will close down on March 30 and members have until June 29 to redeem any vouchers they have collected.

ATS 104

ATS 104

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Cisco Retail

MARCH 1, 2024

Executive Summary. 1 The Team… 2 Team Leaders. 2 Core Infrastructure and Threat Hunting. 2 Threat Hunting. 2 Build and Operation. 2 SOC Architecture.

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Retail Dive

MARCH 1, 2024

The retailer plans to invest heavily this year in improving its in-store merchandising and shopping experience.

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Planning Shopping 127

Retail Customer Experience

MARCH 1, 2024

Nominations are now being accepted for the 2024 Elevate Awards which will recognize and honor organizations effectively leveraging technology to elevate the customer experience.

Customer Experience 87

Customer Experience 87

LS Retail

MARCH 1, 2024

©iStock/Galeanu Mihai According to Courtney Kincaid, President and CEO of the Indiana CPA Society, global expansion is now easier than ever. She says studies show businesses are more successful in the long term when they spread their reach to new countries and markets. As the world becomes more connected, small business owners should look for ways to expand their reach overseas to find new customers, follow this blog , access resources like this one and Women Entrepreneurs Grow Global®.

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Marketing ATS 88

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience