Retail TouchPoints
APRIL 17, 2023
David’s Bridal has laid off approximately 9,000 workers and filed for Chapter 11 bankruptcy protection as it evaluates its strategic alternatives, including a potential sale. The retailer’s stores will remain open and its ecommerce operations, including the Pearl by David’s platform and vendor marketplace, will continue operating during the proceedings.
Inside Retail
APRIL 17, 2023
Australians have been bombarded with cost-of-living pressures from many sides. From essentials – at the supermarket and the petrol pump, in the mortgage and in the power bills – to the not-so-essentials, such as the local café, the fashion boutique, the travel agent and the new car dealer. Even if you’ve got cash to splash (remember, less than half of Australian households have a mortgage), we’re being bombarded with headlines that probably make you think twice about parting with your hard-earne
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Retail TouchPoints
APRIL 17, 2023
Men’s Wearhouse is enhancing its digital experience with the launch of Wedding Wingman, a digital tool designed to assist grooms and groomsmen in selecting the perfect look for the wedding day by providing inspiration and guidance for selecting wedding attire. Wedding Wingman begins by asking a few simple questions about the wedding, then provides the couple with a range of suitable options that can be saved in the tool.
Inside Retail
APRIL 17, 2023
The former operators of a Sydney hairdressing salon have incurred more than $291,000 in penalties, as well as having received backpayment orders, for having underpaid a worker through an unlawful cashback scheme. The Federal Circuit and Family Court has imposed a $100,000 penalty against Yeon Beauty Salon Pty Ltd, which operated the Yeon Art Hair salon, and a $39,091.50 penalty against the company’s sole director and manager, Mi Yeon Ha, after having determined that the salon and Ha were guilty
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail TouchPoints
APRIL 17, 2023
Taking as her mantra that “retail is based on everything that the consumer experiences with you,” Madison Reed CEO and Founder Amy Errett is optimistic about continued growth for the hair coloring retailer and salon operator. Madison Reed opened 30 new Hair Color Bars in 2022 for a current total of 85 stores, a figure that Errett said will increase into the “mid-90s” by the end of 2023, and its salon-quality products are sold in Ulta stores, Ulta Target store-in-store locations and on Ulta.com.
Retail Wire
APRIL 17, 2023
David’s Bridal has filed for Chapter 11 bankruptcy protection and plans to lay off more than 9,000 workers as it seeks a buyer for the business. The chain’s stores will remain open as it goes through bankruptcy.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
APRIL 17, 2023
Nourished Life founder Irene Falcone is set to launch a new e-commerce wellness and beauty platform, Sans World in the coming weeks. Falcone founded Nourished Life in 2011 to sell organic, natural and toxin-free products. She later sold it to the now-collapsed wellness retailer BWX, for $20 million. Falcone said: “I approached BWX many times in the last two years and offered to go back to them and advise them on how to rebuild the mess they had made of Nourished Life but to no avail.
Retail TouchPoints
APRIL 17, 2023
Nordstrom has named Jason Morris as its new Chief Technology and Information Officer, effective May 1. Morris will bring more than 25 years of tech experience, most recently as SVP of Enterprise Business Services at Walmart. At Nordstrom, Morris will oversee technology functions including engineering, data science and analytics. Prior to his current role at Walmart, Morris served as VP of Retail Technology, leading strategy, system development and implementation of hardware and software in more
Inside Retail
APRIL 17, 2023
2023 would probably be best remembered for the AI revolution that kicked off with the unveiling of ChatGPT. It’s become an overnight sensation, and now major technology companies like Microsoft, Google and Amazon are all locked in an AI arms race. In the world of fashion, it has been speculated that it could be possible that future designs on the runways of London, Milan, New York and Paris, could come from generative artificial intelligence programs.
Retail Dive
APRIL 17, 2023
To join the secondhand market boom, many apparel retailers and brands have turned to third-party platforms that struggle to sustain a profit.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Inside Retail
APRIL 17, 2023
It’s long been known that management in the retail industry is disproportionately made up of men. Despite the fact that women make up a majority of the overall retail workforce (57 per cent), only 17 per cent of Australian retailers have a female CEO leading the way. A study recently released by University of Sydney Business School, Gendered disrespect and inequality in retail work highlighted this disparity, while also revealing startling statistics and anecdotes.
Retail Focus
APRIL 17, 2023
If you are an independent shop owner, you will probably be facing various challenges in today’s current business climate. Let us take a look at three of the biggest challenges you may well be experiencing. Competing Against Larger Retailers One of the biggest challenges facing independent shop owners today is an issue that has been around for decades: competing against large, well-known and established retailers.
Retail Wire
APRIL 17, 2023
Crumbl is the fastest-growing dessert chain as debates on social media and elsewhere break out over whether the company’s cookies are great or awful. The company, which claims to sell nearly a million cookies daily, has opened 750 stores over the past six years.
Inside Retail
APRIL 17, 2023
Australian consumers are increasingly turning to marketplaces to search, discover and purchase new products, offering major opportunities for local brands. New research from Pattern’s Marketplace Consumer Trends Report – 2023 highlights that 92 per cent of consumers plan to shop on a marketplace this year. Of the two local dominant marketplace players, 65 per cent of consumers are expecting to buy from Ebay and 59 per cent will make a purchase from Amazon – with 84 per cent of those shoppers exp
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Wire
APRIL 17, 2023
Best Buy has laid off hundreds of employees as it seeks to cut costs and tailor its business to customer needs as a higher percentage of its sales shift online. “We’re evolving our stores and the experiences we offer to better reflect the changes in customer shopping behavior, as well as how we organize our teams to ensure we continue to provide our expertise, products and services in the best way possible,” a Best Buy spokesperson said in a statement.
Indigo 9 Digital
APRIL 17, 2023
By Tricia McKinnon In a retail environment where many retailers are struggling Sephora is leading the way. LVMH reported that in 2022 Sephora had record growth in revenues and earnings. Companies like Sephora make retail look easy even though it’s not. Sephora was founded back in 1970 which means that for over 50 years it has stayed relevant, which is not easy by any means especially with competitors like Ulta Beauty knocking on your door.
Retail Dive
APRIL 17, 2023
The regional department store is positioned well thanks to strong inventory management and limited discounting, according to analysts.
Retail Wire
APRIL 17, 2023
Charles Redfield, a longtime veteran at Walmart, is stepping down as chief merchandising officer of the retailer’s U.S. after just over a year on the job. A replacement has not been named. Mr. Redfield began working as a cashier at Sam’s Club 32 years ago. He led Walmart’s U.S. grocery business starting in 2015 before being named chief merchant last year.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Retail Dive
APRIL 17, 2023
The bridal retailer launched several initiatives since exiting Chapter 11 four years ago, but the pandemic and the economy have taken a toll.
Retail Wire
APRIL 17, 2023
U.S. Customers and Border Protection have seized goods valued at $961 million tied to forced labor. The seizures are connected with the Uyghur Forced Labor Prevention Act (UFLPA), prohibiting imports from China’s Xinjiang region, which has been tied to human rights abuses of the Uyghurs and other Muslims.
Retail Dive
APRIL 17, 2023
The mattress brand agreed to shake up its board by adding three new members and replacing its board chair.
Retail Wire
APRIL 17, 2023
Workers at Ben & Jerry’s flagship store in Burlington, VT, will vote on whether to join a union. Some see the vote as putting the ice cream brand’s values to the test. Workers, according to organizers, decided to pursue union representation when management took away a tip jar on the company’s annual Free Cone Day on April 3. The tip jar was returned after workers protested.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Dive
APRIL 17, 2023
The two fashion brands are linking their Roblox spaces in order to raise awareness of cross-brand collaboration in the metaverse.
Retail Wire
APRIL 17, 2023
Tomorrow is the deadline for Americans to file their federal income taxes. It is also a day when many businesses offer deals to get tax filers in the door. Grimaldi’s Pizzeria offers patrons $10.40 off orders of $30 or more and The Cheesecake Factory does the same for orders of $50 and up.
Retail Dive
APRIL 17, 2023
The retailer wants to update its supply chain operations and bring more services closer to customers.
Retail Wire
APRIL 17, 2023
Sega has reached a $774 million deal to acquire Rovio Entertainment, the maker of the Angry Birds game and franchise. “Among the rapidly growing global gaming market, the mobile gaming market has especially high potential, and it has been Sega’s long-term goal to accelerate its expansion in this field,” said Haruki Satomi, the CEO of Sega Sammy Holdings.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail Dive
APRIL 17, 2023
Charles Redfield started with the retailer as a cashier at Sam’s Club, growing his career to become the chief merchant last year.
Shopify
APRIL 17, 2023
A proactive approach to retail PR can help your business grow. In this article, learn the benefits and different types of retail PR, how to create a retail PR campaign, and also check out six agencies with expertise in the sector.
Cisco Retail
APRIL 17, 2023
International Girls in ICT Day is a global movement encouraging girls and young women to pursue science, technology, engineering, and math (STEM) education and careers.
I Vend
APRIL 17, 2023
It seems that whichever way you turn, the topic of artificial intelligence is on everyone’s lips. Whether it’s AI in the home, suggesting the next movie you might like, or AI in the workplace, streamlining processes and automating tasks, it’s become a part of everyday life. But since late 2022, chatGPT (or chat Generative Pre-trained Transformer to give it its full moniker) has taken AI into new applications and got everyone, well, chatting. iVend for Magento ChatGPT is used by retailers to enha
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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