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Canada-headquartered Arc’teryx has launched a flagship store in Melbourne’s CBD, taking its Australian store count to five. During the past year, the outdoor apparel brand launched three stores in the country. Hayden Stevens, AU/NZ marketing manager at Arc’teryx, said the brand was continuing to expand its Australian experience and the new flagship would provide Melburnians easier access to its range. “By increasing our retail presence and ingraining our brand, Arc’
With how fast technology evolves, it can be difficult to remember what the state of ecommerce was 15 or even 10 years ago. Logistically slower, disorganized, impersonal and oftentimes insecure, it’s remarkable how exponentially better it’s gotten in the past decade. Of course, the online shopping experience has been distinctly digital at every point in its history.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Retailers have welcomed the Reserve Bank of Australia’s decision to keep the cash rates at 4.35 per cent amid higher costs of doing business. “Whilst there is no immediate relief in sight, today’s announcement will help keep consumer and business confidence steady,” said Paul Zahra, CEO of the Australian Retailers Association (ARA) said. “We’ve seen extraordinary resilience from our retail community in recent years.
Many consumers love thrifting because they enjoy the treasure hunt experience, especially in physical stores. With shelves stocked high and clothing racks packed tight, one might never know what they’re going to find and ultimately buy. But online shoppers tend to expect just a bit more guidance, which is why ThredUp has unveiled a suite of new AI-powered shopping tools designed to make finding unique fashion finds faster and easier.
A century ago when Prohibition was the law, you needed a special password to get into an NYC speakeasy, but there’s no tough guy at the door to keep you out of the Ikea Sleepeasy from Ikea U.S. The pop-up, located at 51 Crosby Street in SoHo, will include everything from mattresses and comforters to temperature-regulating bedding and air purifiers, and it will be open to the public Aug. 8-11 and Aug. 15-18, 2024.
Former Sushi Bay outlet operators are facing record penalties of $15.3 million for exploiting migrant workers, including underpaying staff $653,129 between February 2016 and January 2020. This is the highest amount of penalties the Fair Work Ombudsman has secured in a legal action to date, surpassing the $10.3 million against the Commonwealth Bank and CommSec earlier this year.
The Paper Store promises top-notch customer service in its 100+ brick-and-mortar stores, with associates helping shoppers choose from its widely varied assortment of apparel, accessories, jewelry, water bottles and even packaged food from Stonewall Kitchen (along with paper, pens and school supplies, of course). But a legacy point-of-sale (POS) system that lacked any kind of mobile functionality tied too many associates to cash wrap workstations — a major source of inefficiency during ongoing la
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
More Australians from both higher and low-income levels have been delaying purchasing a product amid cost-of-living pressures, research shows. Fifty-eight per cent of higher-income earners and 56 per cent of low-income earners have delayed buying a product, according to Mediahub’s The New Value Economy study. Moreover, 40 per cent of high-income earners and 51 per cent of low-income earners opted to skip the purchase of a product altogether due to inflation.
JD , formerly known as JD Sports , has extended its partnership with the Nike Connected Membership program to the U.S., making JD the first global partner for the rewards program following its launch in Europe. JD’s U.S. customers will gain access to select member-only footwear and apparel when they link their JD STATUS and Nike Membership accounts through JD’s mobile app or website.
In the aftermath of the software outage, CrowdStrike claimed that "Delta Air Lines had rejected on-site help," according to CNBC. The software company also denied responsibility for the widespread flight cancellations.
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
E.l.f. Beauty has partnered with world champion blind swimmer Anastasia ‘Tas’ Pagonis to develop a limited-edition product kit with three of Pagonis’ favorite E.l.f. Beauty products. Each item comes with a scannable QR code that links to an audio recording of Pagonis describing the product, including finish and application tips — a “beauty hack” used by Pagonis as a blind beauty lover seeking greater accessibility.
Packaged food giant Mars, whose candy brands include M&M's and Snickers, is reportedly in talks to buy Kellanova, the maker of food products such as Cheez-It, Eggo, and Pringles.
Victoria Leeds , which is owned and operated by Redical, has announced that independent home décor store, northhome, will be significantly upsizing and relocating to Victoria Quarter’s County Arcade. Building on the success of its initial pop-up and subsequent debut site at the destination, northhome’s latest pledge marks the brand’s third upsize within the space of four years and highlights Victoria Leeds’ continued commitment to supporting and nurturing local businesses.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
The brand has unveiled its latest Ambassador Leather collection, reinterpreting classic silhouettes with a premium tumbled leather. The same Docs attitude but now in a supple textured leather for a more comfortable fit, straight out of the box. The collection also marks a bold new direction in retail, with a focus on engagement and creating impact in key cities.
Cashback platform CashRewards has purchased Little Birdie, an e-commerce site that uses machine learning to match products with special offers for consumers. The acquisition will allow CashRewards to integrate the latter’s product search algorithms into its cashback platform and provide combined service to help members find “best prices” while earning cash back.
Alibaba International unveiled the world's first AI-powered conversational sourcing engine, which is currently set to launch in September if everything goes according to schedule.
Alice McCall, a leading Australian designer, has unveiled a new collection through Shein X, a program run by global fashion and lifestyle online retailer Shein that supports independent companies, artists, and designers. The new collection – available globally on Shein sites from today – has 65 pieces that highlight McCall’s feminine style and celebrate her 21 years of fashion design.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Cosmetic retailer ELF and world champion blind swimmer Anastasia Pagonis have collaborated to produce a limited edition product bundle with an accessibility function. The collaborated “Beauty For Every Eye” bundle features three of Pagonis’ favourite ELF products, comprising Big Mood Waterproof Mascara, Glossy Lip Stain in Power Mauves and Skin Suntouchable Whoa Glow SPF 30 in Sunbeam.
Fly By Jing is one of the hottest consumer product goods brands in the US, and we’re not just talking about chili peppers. Fly By Jing is a spice and condiment company that sells Sichuan sauces and spices inspired by the flavours of Chengdu, China. The brand’s founder and chief executive officer Jing Gao launched the brand in 2018 after realising there was a gaping hole on the shelves of American grocery stores for high-quality and more healthy Chinese condiments.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
While Japan is known for its technological advancements and innovations, many would be surprised to learn that it is lagging behind other Asian countries in adopting cashless payments. This juxtaposition of high-tech prowess with a preference for traditional cash transactions creates a unique landscape worth exploring. Widespread use of cash Japanese consumers have long preferred cash, considering it a safe and reliable payment method.
Last week, beauty brand P.Louise broke the UK record for the most revenue generated on TikTok Shop by a brand, as it made £1.5m in just 12 hours. The makeup brand is not alone in turning to the social network to sell products. Retailers including Asos, Zara, THG’s LookFantastic and even WHSmith have signed up to TikTok Shop – a shopping function that allows users to purchase directly through the popular app.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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