RETAIL MANAGEMENT SOFTWARE

DECEMBER 4, 2023

The holiday season of 2023 promises to be a mixed bag of discounts, smart spending and changes in consumer behavior. From bustling U.S. malls to charming European markets, shoppers are adjusting their spending habits in line with inflation and rising costs of living. But the frosty economic climate hasn’t diminished their overall enthusiasm for festive shopping, with Americans remaining optimistic about the upcoming season, according to McKinsey.

Store Layout 83

Store Layout Shipping Promotions Consumer 83

Inside Retail

DECEMBER 4, 2023

With brands and retailers weathering through an uncertain economic climate, they’re reshuffling their priorities to help navigate turbulent waters. In calmer conditions, businesses zeroed in on offering the highest quality products for the most affordable price. Today, with higher competition and lower expectations, businesses are confronted with a crowded marketplace and constrained budgets.

Customer Experience 283

Customer Experience Checkout 283

Retail Wire

DECEMBER 4, 2023

Verizon has officially announced its exclusive bundle deal for "myPlan" users, where they secure a subscription to ad-supported versions of Max and Netflix for a meager $10 per month.

264

264

Inside Retail

DECEMBER 4, 2023

Berkshire Hathaway’s toy company Jazwares has acquired toy distributor Big Balloon, as part of its global expansion plans. The acquisition of Big Balloon, a key player in the Australian toy industry for more than 12 years, is an investment in the future global growth of Jazwares, said Judd Zebersky, founder and CEO of Jazwares. “Jazwares Australia will have a major impact on the toy industry in the long-term, with the team’s laser focus on Jazwares’ brands and business, adding value to all retai

Accessories 264

Accessories Planning Consumer Marketing 264

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

DECEMBER 4, 2023

Build-A-Bear Entertainment , a division of Build-A-Bear Workshop , is bringing its latest feature film, Glisten and the Merry Mission , to digital platforms following its theatrical debut last month. The movie, which is inspired by the retailer’s Merry Mission plush collection, is now available for rent or purchase on the Build-A-Bear website and streaming platforms in North America, as well as via digital on-demand in Australia, New Zealand and the UK.

Planning 275

Planning Management Marketing 275

Inside Retail

DECEMBER 4, 2023

Leisurewear brand Venroy has opened a new permanent flagship boutique in Bondi Beach, where the company was founded back in 2010. The store is located in the old Bondi Beach Post Office on Hall Street and is Venroy’s largest store to date. “As Venroy travels around the world, with stores from Sydney, Melbourne and Byron to Capri and Montauk, it feels like the right moment to revisit and expand our presence in Bondi Beach, the place where it all began,” said Sean Venturi, VenroyR

Boutique 264

Boutique Location ATS Accessories 264

Inside Retail

DECEMBER 4, 2023

Australian sportswear chain Rebel unveiled the next generation of its experiential store concept , RCX, in Melbourne last week. Dubbed RCX 2.0, the flagship store features a slew of new customer service offerings, including a dedicated Fit Studio for female shoppers to try on sports bras and leggings, 3D foot-scanning and shoe recommendation technology, and the city’s first-ever rooftop basketball court.

Store Layout 264

Store Layout Apparel Boutique Customer Experience 264

Retail TouchPoints

DECEMBER 4, 2023

Sam’s Club plans to open two new distribution centers (DCs) during Q1 2024 — a 370,000-square-foot facility in the St. Louis area and a 365,000-square-foot DC in Shakopee, Minn., near Minneapolis. The new facilities are part of the retailer’s multi-year growth plan , which also includes opening a DC in Oklahoma City and a fulfillment center in Lithia Springs, Ga.

Fulfillment 267

Fulfillment Location Planning Shopping 267

Inside Retail

DECEMBER 4, 2023

Frankie4 has appointed Hilary McMillan as CEO, coinciding with the opening of the podiatrists-founded footwear brand’s 10th global store and forging of strategic partnerships with retail giants Nordstrom and J. Jill. Before the promotion, McMillan served as COO and brand officer of Frankie4. She started with the company as a human resource manager when it operated podiatry clinics in Brisbane. “Hilary possesses all the skills, passion, and vision to take Frankie4 to the next level,”

Promotions 246

Promotions Planning Management ATS 246

Retail TouchPoints

DECEMBER 4, 2023

Nieman Marcus has rejected Saks Fifth Avenue ’s latest takeover bid, according to the Wall Street Journal. This offer had valued Neiman Marcus at $3 billion , but the luxury retailer objected to the deal’s structure because a significant portion of the payout would not have been in cash, people familiar with the matter told WSJ. This latest round of takeover talks has been underway for months, continuing a saga that began as far back as 2017 , when Neiman Marcus put itself up for sale and bega

Discount Store 264

Discount Store Department Stores Consumer ATS 264

Advertisement

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Inside Retail

DECEMBER 4, 2023

The gender gap in the market for effective hormonal solutions is a pain point that has been felt by women for decades. Historically, men have always secured a greater share of medical research funding than women, which has created a healthcare gap that has largely gone unchecked. There is five times more research into erectile dysfunction which affects 19 per cent of men, than into premenstrual syndrome which affects 90 per cent of women, according to The Guardian.

Consumer 245

Consumer Marketing Planning 245

Retail TouchPoints

DECEMBER 4, 2023

Katie Mullen is Chief Experience Officer of JCPenney and has played a key role in bringing the retailer’s “Make it Count” strategy to life. During this episode of Experience Insiders, she shares how JCPenney is leveraging consumer insights to inform its in-store services, and how the company is using beauty and self-care services to drive traffic, engagement and loyalty.

Consumer 249

Consumer 249

Retail Wire

DECEMBER 4, 2023

Just days before Hanukkah, Manischewitz is recalling its Dark Chocolate Coins because the product may contain undeclared milk.

246

246

Retail TouchPoints

DECEMBER 4, 2023

To better serve a growing legion of West Coast customers, Tapestry , parent company of brands including Coach and Kate Spade , opened its 788,000-square-foot North Las Vegas Fulfillment Center in November. The facility, which currently employs 200 full- and part-time employees, is expected to require an additional 400 full-time workers by 2029. Tapestry already operates a fulfillment center serving the East Coast located in Jacksonville, Fla.

Fulfillment 248

Fulfillment Jewelry Fashion Management 248

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

DECEMBER 4, 2023

Sony has announced that hundreds of Discovery shows that players have already purchased through the PlayStation digital store will be removed from their libraries by the end of this year.

188

188

Retail TouchPoints

DECEMBER 4, 2023

The retail industry is facing exceptional challenges in this post-pandemic era. Customers are more demanding, less loyal and more diverse than ever before. Add concerns such as labor shortages and the quest for greater profitability and the odds begin to look more than just demanding. To stay ahead of the curve, a lot depends on warehouse logistics and distribution.

Operating Expenses 246

Operating Expenses Shipping Accounting Shopping 246

Retail Wire

DECEMBER 4, 2023

A third Spotify layoff will impact 17% of the company's workforce, even after the company saw an uptick in profits in its third quarter due to the Taylor Swift effect.

147

147

Retail TouchPoints

DECEMBER 4, 2023

Marriott Bonvoy is collaborating with family experience company and retailer CAMP on a new “club experience” for toddlers and tweens. Reminiscent of the “kids clubs” available through many vacation resorts and cruise ships, CAMP Club is designed to offer engaging and interactive experiences at Marriott Bonvoy’s hotels and resorts worldwide that are tailored to the needs of different age groups.

Shipping 244

Shipping Location Planning ATS 244

Advertisement

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

DECEMBER 4, 2023

A recent lawsuit against Old Navy alleges that its AI chatbot takes part in illegal wiretapping.

203

203

Retail TouchPoints

DECEMBER 4, 2023

Goodwill Industries of Greater New York and Northern New Jersey (Goodwill NYNJ) has opened its first Mini Shop & Donation Drop location in Manhattan’s Upper East Side (UES). The 1,000-square-foot Goodwill Mini Shop & Donation Drop is a smaller-format store compared to traditional Goodwill stores and Donation Centers, and it offers a curated selection of pre-loved donated goods including apparel, home décor, books, glassware and knick-knacks.

Shopping 162

Shopping Apparel Location 162

Inside Retail

DECEMBER 4, 2023

“Deck the halls with boughs of holly.” But instead of ‘halls’, it’s a lengthy course of Fifth Avenue in New York City, stretching out from 46th to 61st Street. And instead of ‘holly’, it’s Nest New York’s popular seasonal home scent, Holiday. The Holiday aroma — a festive blend of pomegranate, mandarin orange, pine, cloves, cinnamon, vanilla, and amber — was the number one luxury candle sold in America in 2022, according to research con

Marketing 130

Marketing Department Stores Consumer Shopping 130

Retail Wire

DECEMBER 4, 2023

International Business Machines (IBM) has revealed two technological milestones — a next-gen quantum computing chip and a cutting-edge machine to complement it.

130

130

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Inside Retail

DECEMBER 4, 2023

Actress and supermodel Christie Brinkley has partnered with media and consumer products company Xcel Brands to launch lifestyle and apparel brand Twrhll. Twrhll is expected to be initially launched next spring and its products will be distributed through retail and live stream channels, in which Xcel Brands has expertise. Brinkley will appear on broadcasting and streaming services as she will serve as the face and voice of the brand. “I want to inspire women at any age and with any body ty

Fashion 130

Fashion Apparel Consumer ATS 130

Wiser

DECEMBER 4, 2023

For brand manufacturers, retail monitoring is a critical aspect of maintaining and enhancing market presence. It offers detailed insights into product performance, customer preferences, and the effectiveness of sales strategies across different platforms. Monitoring these multiple aspects allows manufacturers to modify and optimize their strategies in real-time, improving product visibility and customer relationships.

Inventory Management 146

Inventory Management Promotions Visual Merchandising Management 146

Inside Retail

DECEMBER 4, 2023

In the heart of Singapore, nestled within the charming precinct of Neil Road, lies a meticulously restored shophouse that serves as the new atelier for Carrie K , a fine jewellery brand that has not only adorned individuals with exquisite pieces but has also become a custodian of local tales. The journey of Carrie K is inseparable from the visionary behind its creation – Carolyn Kan, a luminary in the world of jewellery design.

Customer Experience 130

Customer Experience Fashion Consumer ATS 130

Retail Wire

DECEMBER 4, 2023

In a testament to Uber's recent business revival, the ride-hailing and delivery company's stock is prepped for inclusion in the esteemed S&P 500 index.

Marketing 130

Marketing 130

Advertisement

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Inside Retail

DECEMBER 4, 2023

Liquor retailer, Dan Murphy’s has unveiled V-tex – a technology that can chill cans and bottles to 5 degrees Celsius in just three minutes – currently under trial at the company’s Coogee outlet. V-tex is a low-energy device that rotates beverages at speed inside a bath of ice water, ensuring a consistent temperature without causing any disturbance to the liquid inside its vessel – which Dan Murphy’s says is ideal for both wine and carbonated drinks.

Shopping 130

Shopping ATS 130

Retail Dive

DECEMBER 4, 2023

The group said it didn’t realize an outside assessment of organized retail crime had used an old NRF estimate of total inventory loss, including loss unrelated to theft.

134

134

Retail Gazette

DECEMBER 4, 2023

The first set of Wilko stores under its new owner opened over the weekend, marking the discount chain’s return to the high street. The Exeter and Plymouth stores are the first two out of five planned by The Range owner CDS Superstores, which rescued the brand from administration in September. Both branches will stock the retailer’s home and garden range, mixing brands with its own label.

Returns 125

Returns Planning 125

Retail Wire

DECEMBER 4, 2023

The casino workers' strike at MGM Grand Detroit was a huge gamble that paid off.

ATS 130

ATS 130

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience