Retail TouchPoints

JANUARY 17, 2024

The relationship between dogs and humans can be traced as far back as 30,000 years ago. But our four-legged friends no longer help us hunt, and instead we send them Valentine’s cards (Moonpig reported a 30% year on year increase this year). Pets have never had a bigger role in our lives. Not only are we welcoming more furry friends into our homes, with 3.2 million households adopting a pet over the pandemic alone, 85% of us now see them as part of the family.

Marketing 236

Marketing Outdoor Consumer ATS 236

Inside Retail

JANUARY 17, 2024

Retailers have reported delays and significant out-of-stocks as a result of the ongoing dispute between port operator DP World and the Maritime Union of Australia (MUA). The dispute has led to a two to eight week backlog in shipments and 48,000 shipping containers standing idle nationwide, according to the Australian Retailers Association (ARA). ARA CEO Paul Zahra said retailers have managed to minimise the negative impact on consumers, but warned the inconvenience of out-of-stocks and delays co

Shipping 278

Shipping Consumer Management 278

Retail TouchPoints

JANUARY 17, 2024

Luxury resale marketplace The RealReal has partnered with digital ID platform Eon and joined its Eon Exchange , an ecosystem of integrated apps, partners and services. Through this integration, The RealReal hopes to streamline the process of consigning items on its marketplace. Owners of luxury fashion items from Eon’s network of brand partners will be able to scan their item to access its history, including provenance and previous sale history, and will now be given the option to consign with

Fashion 242

Fashion Consumer ATS 242

Retail Focus

JANUARY 17, 2024

Canada’s leading book retailer approached Dalziel & Pow to create a concept for a key new opening in Toronto. This 16,000 sqft experience honours its Canadian roots and the community that makes each Indigo location a self-declared “happy place” for customers. Photography by BDP | Nick Caville The concept is a book-lovers paradise in the heart of downtown Toronto where in addition to a range of 40,000 books curated for the location, shoppers can experience a paper & stationery shop, hom

Kiosk 147

Kiosk Accessories Location Shopping 147

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

JANUARY 17, 2024

PawWire , the latest B2B2C platform from The Wires, offers pet owners a panoply of products from around the world presented as part of a personalized shopping experience. Each time customers open the app they can view a curated selection of brands in “The Edit” section. Users swipe to either “like” or “pass” on new brands that are surfaced during each session, similar to popular dating apps.

Consumer 229

Consumer Shopping Customer Experience ATS 229

Retail Focus

JANUARY 17, 2024

The Retail Visual Merchandising and Display Awards 2024 are rapidly approaching, and the growing excitement in the industry underscores the importance of securing a table or ticket for anyone involved in the retail sector. These awards, celebrated annually, are a coveted mark of excellence and innovation in the world of retail design and display. It’s an opportunity for professionals to showcase their skills, for brands to highlight their creativity, and for the industry to come together i

Visual Merchandising 147

Visual Merchandising ATS 147

Inside Retail

JANUARY 17, 2024

Supermarket chain Coles has joined B-cycle, adding 846 battery recycling drop-off points across Australia. “It’s estimated that Aussies have more than 150 million loose batteries in their homes but only 12 per cent are currently being recycled,” said Brooke Donnelly, GM of sustainability at Coles. “By adding battery collection bins out the front of our stores we’re providing a way for our customers to recycle their batteries that is safe and convenient.” The g

Supermarket 130

Supermarket ATS 130

Retail Wire

JANUARY 17, 2024

Hoping to regain ground in the competitive Chinese market, Apple is temporarily lowering the prices of some of its latest iPhones by $70 and some MacBook Air laptops by a whopping $112.

Marketing 130

Marketing 130

Retail Focus

JANUARY 17, 2024

Prepare to embark on a journey into the captivating world where luxury fashion and iGaming converge, creating an intriguing and unexpected fusion. As we step onto the stage set by this article, we are about to explore the mesmerizing intersection between two seemingly disparate realms. On one side, we have the world of high-end fashion, characterized by its exclusivity, glamour, and attention to detail.

Fashion 130

Fashion Accessories Clienteling ATS 130

Inside Retail

JANUARY 17, 2024

Step One has partnered with surf rescue services provider Surf Life Saving Australia (SLSA) with the launch of a bespoke underwear range for surf lifesavers. The brand claims that its breathable underwear can help prevent chafing and will keep lifeguards comfortable. It will also donate $5 to SLSA for every pair sold. “We have set out to understand the science of underwear because we believe that a good day starts with good undies,” said Step One founder Greg Taylor. “We have c

Promotions 130

Promotions Accessories Fashion Marketing 130

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Wiser

JANUARY 17, 2024

Pricing plays a critical role in determining a product’s market position, sales growth, and profitability. A well-thought-out pricing strategy can be the difference between a product that flies off the shelves and one that lags behind. One such strategy that has gained traction for its effectiveness is life cycle pricing. Life cycle pricing is a dynamic approach that considers the various stages a product goes through, from introduction to the decline stage.

Management 140

Management Marketing Consumer ATS 140

Retail Wire

JANUARY 17, 2024

Restaurant Brands International will spend $1 billion in cash to buy Carrols Restaurant Group, which is the largest U.S. franchisee of Burger King.

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Retail Gazette

JANUARY 17, 2024

Poundland is set to begin refurbishing 11 of its converted ex-Wilko stores as it looks to “turn each store into the best Poundland it can be” The discount retailer, which took on 71 former Wilko shop leases last year, said the work would “vary from store-to-store” and include fresh signage, new colleague areas and chiller cabinets for its food range.

Shopping 122

Shopping ATS 122

Retail Wire

JANUARY 17, 2024

Bad news for U.S.-based Apple fans this week — the latest models of the Apple Watch can't be imported stateside.

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130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

365 Retail

JANUARY 17, 2024

The retail scene in Belfast welcomes a new addition with the opening of a Sports Direct store in Boucher Retail Park, an initiative of Frasers Group plc. Occupying 35,000 square feet, this new store represents a significant upgrade from its previous location within the same park, enhancing the shopping experience for local customers. Set in a modern and spacious environment, the store brings together an extensive selection of sports and lifestyle brands.

Location 106

Location Management Shopping ATS 106

Retail Wire

JANUARY 17, 2024

Google is releasing hundreds of employees from its advertising sales team.

Advertising 130

Advertising 130

Retail Times

JANUARY 17, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Unilever has partnered with the accessibility app specialist Be My Eyes, the developer of accessibility solutions apps that connects people who are blind or low-vision to a world network of volunteers and AI-powered virtual assistance, to expand their use of AI technology to add powerful new tools to the cooking experience of their products for shoppers

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Retail Gazette

JANUARY 17, 2024

Lidl is to close its Walsall warehouse, placing 100 jobs at risk, as it no longer meets its “operational requirements” The discounter has entered a consultation period with those impacted by the closure and is offering staff members the option between redundancy or redeployment when it closes in 12 months. The supermarket said it hoped to redeploy most of the workers at alternative sites, including its Wednesbury warehouse in the West Midlands.

Supermarket 104

Supermarket ATS Grocer Management 104

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Times

JANUARY 17, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! XPO, a leading provider of innovative and sustainable end-to-end logistics solutions in Europe, announced today that its partnership with Saint-Gobain PAM UK, a leader of comprehensive ductile iron pipe and fittings for water and sewage networks, has been extended for an additional five years, cementing the distinguished work undertaken by both companies

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98

Retail Dive

JANUARY 17, 2024

Major retailers and consumer packaged goods companies foresee their sales growing or remaining the same from last year, the report found.

Marketing 112

Marketing Consumer 112

Cisco Retail

JANUARY 17, 2024

Part 6 of the six-part series –  The 2023 Global Networking Trends Report series If you have been reading our blog series around the 2023 Global Networking Trends Report, you may have noticed two rec… Read more on Cisco Blogs

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Retail Dive

JANUARY 17, 2024

The executive, along with Brooklinen CEO Billy May, discussed recent challenges in the sector and how to usher the brands into the next era of growth.

Marketing 106

Marketing 106

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

RIS News

JANUARY 17, 2024

The shared registry will include access to a wide range of products, from KitchenAid and Le Creuset exclusives at Crate & Barrel, to nursery items and designer entertainment pieces.

ATS 94

ATS 94

Retail Dive

JANUARY 17, 2024

CEO Dave Kimbell discussed recent innovations the retailer has introduced and why the beauty category is expected to remain strong.

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112

Retail Customer Experience

JANUARY 17, 2024

In today's retail environment, personalization is no longer a luxury; it's a necessity.

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Retail Dive

JANUARY 17, 2024

The luxury skin care company, which recently received funding from L Catterton, is bringing on the former chief executive of Tula for its top role.

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99

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

RIS News

JANUARY 17, 2024

In this transcript, RIS News editor Maia Jenkins talks with Michael Spataro, chief customer officer at Legion, about how generative AI is transforming workforce management by intelligently automating tasks such as forecasting and scheduling.

Management 78

Management ATS 78

Retail Dive

JANUARY 17, 2024

Leaders from Wayfair and SSENSE discussed how they are spearheading good CX by emphasizing a smooth digital checkout at NRF 2024.

Checkout 97

Checkout ATS 97

LS Retail

JANUARY 17, 2024

©iStock/Mahmudul Hassan As leaders, integrating a "dream team" philosophy means moving beyond the "family" model to a framework where excellence, growth, and respect are more important than unrealistic loyalty and unconditionality. It's about creating an environment where everyone is driven to be their best, supported by the group's collective strength and ambition, understanding that not everyone may be a part of the team forever.

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Retail Times

JANUARY 17, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! An estimated 2.5 million UK adults are following a vegan diet at the start of 2024, which is 4.7% of the population. This has grown by an impressive 1.1 million since last year when the annual research from personal finance comparison site finder.com found that there were an estimated 1.4 million vegans in the UK (2.5%).

Finance 81

Finance ATS 81

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience