Retail Focus
OCTOBER 24, 2023
We now live in the world of modern entertainment, one where gambling is right at our fingertips at any given moment. Gone are the days when you had to travel to a physical casino or pick between a few dozen games. Today we have online casinos. Casino retail is a huge, further evolving industry that uses cutting-edge technology and attracts millions of players.
Retail TouchPoints
OCTOBER 24, 2023
BuyBuy Baby is ready to “reclaim its spot as America’s leading specialty baby and toddler products retailer.” The retailer will soon return to both digital and physical retail, less than four months after it was purchased out of bankruptcy by baby care brand Dream on Me. The BuyBuy Baby website will relaunch later this month and 11 brick-and-mortar stores will then reopen in November featuring “an elevated shopping experience” and revamped registry, according to a company representative.
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Inside Retail
OCTOBER 24, 2023
Teen fashion brand Pavement has exclusively relaunched at Big W stores across Australia as it seeks to provide budget-friendly clothing options to the youth market. “We are thrilled to reintroduce Pavement to the Australian market, especially during these challenging times. Our brand’s ethos revolves around providing our young people with clothing that empowers them to showcase their personalities,” said Brooke Norton, divisional general manager at Designworks, the new owner of
Retail TouchPoints
OCTOBER 24, 2023
After linking its loyalty program with Dick’s Sporting Goods in 2021, Nike is now partnering with Hibbett on a similar “ connected partnership.” Members can now link their Nike membership and Hibbett Rewards accounts on the Hibbett website. First-time subscribers can also go to the Hibbett site to register for a new account and immediately link the programs.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Inside Retail
OCTOBER 24, 2023
Woolworths Group saw its sales increase in the first quarter of FY23 despite falling sales in its discount department store Big W and other businesses. The supermarket chain witnessed its sales increase 5.3 per cent year over year to $17.22 billion in the 14 weeks to October 1. Yet sales at Big W declined 5.5 per cent to $1.13 billion as customers reduced discretionary spending.
Retail TouchPoints
OCTOBER 24, 2023
The last three years have been a whirlwind for retailers and CPG companies. Pandemic-driven buying trends led to an explosion of new challenges, from a surge in online returns to the rise of curbside pickup to supply chain delays. Now, the landscape is shifting again, and it’s a mix of good and bad news for retailers and CPGs. New Macro Trends – and Challenges – on the Horizon The good news is that the supply chain snarls that plagued both industries in the last three years have finally subsided
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
OCTOBER 24, 2023
What better place than a defunct mall to explore the future of retail and customer engagement? That’s exactly what attendees at Advertising Week NY did last week as thousands of marketing and brand executives descended on the former Manhattan Mall in midtown for the annual conference and trade show. Retail TouchPoints was onsite all four days and now we’re bringing you some of the top takeaways shared by some by leading marketing and advertising executives at the event.
Inside Retail
OCTOBER 24, 2023
The future of augmented reality (AR) in retail was on full display at a pop-up event hosted by makeup brand Pat McGrath Labs and Google earlier this week. Located at 101 7th Avenue in Chelsea, “The ARt of Beauty” pop-up enabled attendees to virtually try on Pat McGrath Labs’ core products, such as the Mothership eyeshadow palettes, book makeup sessions with the brand’s official makeup artists, and enjoy product giveaways.
Retail TouchPoints
OCTOBER 24, 2023
Amazon unveiled a swath of the innovations and enhancements to its fulfillment and delivery operations at the annual Delivering the Future event earlier this month, including plans to expand drone delivery services both in the U.S. and internationally. Amazon’s new MK30 drone, which is lighter, faster and quieter than its predecessor the MK27.
Tokinomo
OCTOBER 24, 2023
2024 is just a few weeks away. Since it’s almost time for next year's budgeting, we’ve prepared a list of top retail and shopper marketing events and conferences to attend in 2024.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
OCTOBER 24, 2023
Z Gallerie has filed for bankruptcy due to “severe liquidity constraints” resulting from “underperforming retail stores, adverse macroeconomic trends and industry-specific headwinds,” according to documents filed by the retailer. It has received a $1.1 million line of credit to maintain operations during the bankruptcy process. This is the third time Z Gallerie has filed for Chapter 11.
Retail Wire
OCTOBER 24, 2023
Eating bugs might be in your future sooner than you think thanks to Tyson Foods.
Retail Focus
OCTOBER 24, 2023
SEPHORA is opening its second UK store in Westfield Stratford on November 15th, 2023. This follows the March opening of the first UK store for the brand in Westfield White City. Sephora’s entry into the UK market has been well received by all of its UK fans who gave the White City store its biggest ever opening – with 5,000 people attending the opening day.
Retail Wire
OCTOBER 24, 2023
Be treated by the top 10 adult halloween costumes of 2023.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Inside Retail
OCTOBER 24, 2023
In a move set to revolutionise the streetwear landscape of Kuala Lumpur, New Era recently unveiled its first flagship store at The Starhill, an iconic mall, infusing the Malaysian capital with a fresh dose of fashion innovation. As the official cap provider for major sports leagues like the NFL, MLB , and NBA, New Era has long been an icon of street style and self-expression.
Retail Wire
OCTOBER 24, 2023
Lego Icons and Dune bring an amazing toy for the new year.
Inside Retail
OCTOBER 24, 2023
Auto parts and outdoor equipment retailer Super Retail Group saw a slight like-for-like sales growth in the first 16 weeks of FY24 on the back of higher sales of Supercheap Auto and BCF. The group booked a 2 per cent like-for-like sales growth during the period as compared to the same period a year ago. Supercheap Auto sales rose 4 per cent while BCF sales jumped 3 per cent. “Supercheap Auto’s performance has been driven by ongoing strength in the auto maintenance category, including
Retail Wire
OCTOBER 24, 2023
GM Auto Workers Union Strike Begins in Brazil.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Inside Retail
OCTOBER 24, 2023
Don’t bury your head in the sand; things are looking dire out there. Non-food retail numbers softening, in some categories such as household goods at alarming rates. The worst could be yet to come with a report by the Reserve Bank saying more families than ever are under financial stress. According to the report, 5 per cent of owner-occupier households are already struggling to meet mortgage repayments and essential expenses.
Retail Focus
OCTOBER 24, 2023
With the emergence of new technologies to meet digital demands, the traditional retail business method is undergoing a revolution. This is evident in several areas, including gambling, which has become a major economic contributor. Besides, customer experience is changing faster, meaning operators have to keep up or lose out on the competition. The new technology now affects how people gamble, causing a shift in the industry’s landscape.
Inside Retail
OCTOBER 24, 2023
US-based Starpoint Brands, part of the United Franchise Group, has opened the first Graze Craze business in Australia. The first outlet for the charcuterie and grazing board franchise is in St Ives, in Sydney. The business offers various sizes of charcuterie boards and boxes that can be customised to suit any event. Timothy Smith, managing director of Starpoint Brands Australia said the feedback from the market has been “extremely positive” “Australians love communal style dining exp
Retail Focus
OCTOBER 24, 2023
Passengers who travel through London Gatwick Airport could soon enjoy a range of new features as the largest transformation in its history is coming to an end. Scheduled to be completed in early 2024 with an investment of over £10 million, the new airport will offer a more personalised experience in a modern-looking space. Retailer Delights In 2023, London Gatwick Airport launched its largest multi-site tender since 2017, requesting retailers to submit bids for coveted trading space.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Inside Retail
OCTOBER 24, 2023
Prada Group and other luxury retailers collaborated with Amazon’s Counterfeit Crimes Unit (CCU) to provide information to Chinese authorities, resulting in a case against a counterfeit items seller who pleaded guilty. “We are firmly committed to eradicating the sale of counterfeit goods to protect our brands and to ensure that our products meet the level of quality, craftsmanship and care that people expect from us,” said Francesca Secondari, general counsel and chief legal officer at Prada Grou
Retail Focus
OCTOBER 24, 2023
Enhancing your team’s performance is more than just meeting targets. It’s about creating an environment that motivates and nourishes their potential. From fostering a supportive culture to celebrating successes, here are some powerful strategies to encourage top-notch productivity from your employees. Fostering a Supportive Work Environment: Empowerment and Recognition In order to stimulate top-notch performance from your team, you need to create an environment that enables their suc
Retail Wire
OCTOBER 24, 2023
Bumpy Cake approaches its final bake.
Retail Gazette
OCTOBER 24, 2023
ScS has agreed to be bought by Italian furniture retailer Poltronesofà in a £99.4m deal. The British furniture and floorings retailer said the acquisition is subject to shareholder and regulatory approval among other conditions, and is expected to be completed in the first quarter of 2024. ScS said management intends to unanimously recommend shareholders vote in favour of the takeover while both retailers said the acquisition follows the decision of Poltronesofa to continue its geographic growth
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Retail Dive
OCTOBER 24, 2023
The baby care company — founded by celebrities Kristen Bell and Dax Shepard — has agreed to a stalking horse bid from private equity firm Hildred Capital Management.
Retail Gazette
OCTOBER 24, 2023
Decathlon has rolled out its buyback service to all its UK stores as part of its sustainability efforts. The sports retailer is offering customers store credit when they return products they no longer want or need to one of its shops. The retailer will then refurbish and resell the old products as part of its second-life scheme that sells refurbished sports equipment.
Retail Dive
OCTOBER 24, 2023
As prep for the holidays begins, pets are increasingly landing on consumers’ gift-buying lists — sometimes over other family members.
Hyken
OCTOBER 24, 2023
Not long ago, I wrote an article and created a video on Doing More Than Expected – even when it’s not included in your job description. I used the example of the server at a restaurant who ran outside during a storm to move the outdoor furniture blowing across the patio to a safer, more secure spot. He returned to the restaurant, drenched from the rain, to applause from the guests.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
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