Retail TouchPoints

NOVEMBER 23, 2021

For decades, Black Friday marked the official start of the holiday shopping season and was one of retailers’ most critical sales days. But thanks to the evolution of ecommerce and, specifically, live shopping, brands and retailers have the power to expand their holiday revenue opportunities and capitalize on an entirely new wave of commerce. In fact, recent examples show that adding livestreams to the existing digital holiday formula helps brands build hype , connect with shoppers in a more mea

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Inside Retail

NOVEMBER 23, 2021

Harvey Norman has been hit by falling sales and depreciating exchange rates, with global sales falling 8.8 per cent during the period between July and November, and unaudited gross profit falling 35.5 per cent between July and October, compared to the same periods of last year. According to the department store business, exchange rates across Europe, Singapore and Malaysia hurt the business’ aggregated sales, and were only partially offset by growth in the New Zealand dollar and the UK pound.

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Department Stores 263

Retail TouchPoints

NOVEMBER 23, 2021

Target will close all its stores on Thanksgiving from now on, according to multiple media reports. The retailer closed on Thanksgiving 2020 and previously announced its intent to close this year, but the shift to annual closures is a new policy. “What started as a temporary measure driven by the pandemic is now our new standard,” said Brian Cornell, CEO of Target in a note to employees seen by CNBC and other outlets.

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Inside Retail

NOVEMBER 23, 2021

Sustainable knitwear brand, Mia Fratino, is set to shut its doors during the upcoming Black Friday/Cyber Monday shopping sale to protest against waste and over-consumerism. . The brand said it will purposefully pause its online store on November 26 and 29 to raise awareness about considered purchasing and take a stand against sales that encourage mass consumption and retail hysteria.

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Fashion ATS Shopping Accessories 246

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

NOVEMBER 23, 2021

In the last few years, YouTube has seen huge growth in live video, with more than half a million channels livestreaming for the first time in 2020. And as on many other online platforms, where there’s livestreaming there’s live shopping. This holiday season, YouTube is promoting the commercial potential of its platform with its first-ever live shopping pop-up event.

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Inside Retail

NOVEMBER 23, 2021

Flora & Fauna founder and CEO Julie Mathers is committed to helping people reduce their waste through her eco-friendly online retail business. Besides offering products like reusable coffee cups and metal straws, she also encourages customers to give her their empty makeup tubes, blister packs and other hard-to-recycle items, so they can be sent to TerraCycle rather than end up in landfill.

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Shopping ATS 240

Tokinomo

NOVEMBER 23, 2021

When customers step foot inside a grocery store, they are bombarded with options. As you know, the market is saturated and you need to find a way to differentiate your products. Without the right differentiation, customers won’t even consider buying your product, considering they have many options.

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Marketing Retail Marketing 188

Inside Retail

NOVEMBER 23, 2021

Australian Retailers Association boss Paul Zahra has once again called on the Victorian Government to do more to stop retail staff facing abuse from customers, after thousands of incidents were reported in the last week. Since last Friday, retail workers have been physically assaulted and had shopping trolleys “thrown” at them, according to the ARA, while at least one has had a boiling cup of coffee poured on them, due to heightened customer aggression surrounding the need for all shoppers to sh

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Returns Planning Shopping ATS 182

Retail Wire

NOVEMBER 23, 2021

More women now attend and graduate from college than men. That is a nearly decade-long trend that may have a transformative effect on society going forward as women ascend to leadership positions within education, industry and government.

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Inside Retail

NOVEMBER 23, 2021

Amazon’s latest spat with Visa shows big retailers, armed with a growing array of payment options, are gaining the upper hand in their power struggle with card providers, but it’s not a crisis for the payment company. Amazon said last week that it would stop accepting Visa credit cards issued in the United Kingdom from Jan 19, 2022, saying that despite technology advancements the fees on such transactions remained high or in some cases were rising.

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Merchant Services Finance Accounting Consumer 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

NOVEMBER 23, 2021

FedEx, UPS and the U.S. Postal Service may not face the anticipated crunch to deliver parcels as Christmas nears with more Americans completing their holiday shopping earlier this year. “I don’t want to sound overconfident but we feel good about it,” said Bill Seward, UPS president of world-wide sales and solutions.

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Shopping 130

Inside Retail

NOVEMBER 23, 2021

It’s beginning to look a lot like…the time of the year we make future predictions about the retail industry! It’s the season of giving, and not just holiday presents. It’s also the time commentators, experts, and consultants give their predictions of what the future holds for the next year. Last year, I wrote a piece for Inside Retail about why I try to avoid making specific future predictions, and instead try to look for deeper trends and what is driving them.

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Retail Wire

NOVEMBER 23, 2021

A shortage of workers and inventory has led many retailers to turn Black Friday into a monthlong sales event.

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Inside Retail

NOVEMBER 23, 2021

Since launching in the UK in 2018, furniture brand Maker & Son has quickly established itself as a go-to furniture brand for comfort, with its popular Instagram videos of a woman throwing herself onto the large cushioned sofas captivating consumers. In this short period, the brand has expanded to the US, Australia, New Zealand and Ireland, with Australasia now accounting for nearly 25 per cent of global revenue.

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Shipping Accounting Planning Consumer 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Cisco Retail

NOVEMBER 23, 2021

APIClarity, an open source cloud native visibility tool for APIs, utilizes a Service Mesh framework to capture and analyze API traffic, and identify potential risks. Quick and Easy API Visibility & Analysis : Reduce API security risk without code instrumentation or workload modification. Comprehensive Dashboard to Monitor APIs : Evaluate OpenAPI specifications for security issues and best practices.

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Management ATS 127

Retail Wire

NOVEMBER 23, 2021

About 2.5 million weddings will take place next year, a four-decade high, and that’s good news for jewelers. The industry is seeing a switch to more purchases of lab-grown diamonds as younger, more environmentally conscious consumers choose to marry.

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Jewelry Consumer 100

Mulesoft

NOVEMBER 23, 2021

As an industry, we have worked hard over the years to turn innovation from an art to a science. One of the major insights from this work is that innovations will likely not be found anywhere near the innovation lab. Companies have a habit of making policies and procedures to streamline operations that serve to […]. The post How to enable business innovation with MuleSoft Composer first appeared on MuleSoft Blog.

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Management 117

Retail Wire

NOVEMBER 23, 2021

Glossier’s new store in Los Angeles comes with lettering styled like the iconic Hollywood sign and includes an amphitheater-style seating area and an Instagram- and TikTok-ready 17-foot Boy Brow tube. “Retail has always had a unique and important role to play at Glossier. As a digital-first company, our team has had the freedom to experiment with retail in a way that companies that are so closely tied to brick and mortar don’t,” said Kristy Maynes, Glossier’s SVP of retail.

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ATS 100

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Dive

NOVEMBER 23, 2021

The segment is mostly overcoming supply challenges while benefiting from full-price sales at other retailers, as consumers grapple with inflation.

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Consumer ATS 115

Retail Wire

NOVEMBER 23, 2021

IKEA is selling renewable energy power to customers in Sweden. It also sells solar panels in 11 markets around the world. The company plans, where applicable, to sell renewable energy to customers as it moves closer to its goal of becoming a zero-emission company.

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Planning Marketing 100

Retail Dive

NOVEMBER 23, 2021

The company saw a modest sales bump during the third quarter, with consumers chasing value. Meanwhile, supply chain costs have choked margins.

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Consumer 116

Retail Wire

NOVEMBER 23, 2021

Walmart is delivering goods such as canned tuna and disposable diapers via drone to some areas around the state of Arkansas. A delivery fee of $10 is included in deliveries weighing four pounds or less.

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Hyken

NOVEMBER 23, 2021

What the Holidays Mean for SMB’s. The Opportunities and Challenges Small and Medium-Sized Businesses (SMB’s)Will Face This Holiday Season. Shep Hyken interviews Kiel Harkness, Head of Global Marketing and Business Intelligence at UPS Capital®. They discuss how SMB’s can compete with giant brands when it comes to problem resolution for delays, theft, and problems during the holiday season.

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Advertising Consumer Marketing Shopping 106

Retail Wire

NOVEMBER 23, 2021

Best Buy expects revenues during the holiday season to fall within a range of a two percent decline and a one percent gain as supply shortages affect its business.

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Retail Times

NOVEMBER 23, 2021

A new Starbucks® store will open in Sainsburys, Gatehouse Road, Aylesbury, on Wednesday 24 November. The new store will be the first in the local area and will create 23 new jobs.

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Retail Dive

NOVEMBER 23, 2021

Following on the heels of its digitally native peers, an array of the brand's products will be available at over 1,600 physical locations.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Thrifts and Tangles

NOVEMBER 23, 2021

Black Friday shopping is a great way to get deals for cheap. Did you know that thrift stores offer some amazing Black Friday Deals? You will get the best bang for your buck and be sustainable by choosing to thrift on Black Friday. Here is a list of the Black Friday Thrift Store Deals in […]. The post Black Friday Thrift Store Deals in Vegas & LA appeared first on Thrifts and Tangles.

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Thrift Store Shopping 98

Mass Relators

NOVEMBER 23, 2021

CHESAPEAKE, Va. — Dollar Tree Inc. on Tuesday reported third-quarter results that were in line with Wall Street’s expectations, and announced that it would be rolling out a higher price point in all stores. Dollar Tree’s consolidated net sales for the quarter increased 3.9% to $6.42 billion. Same-store sales were up 1.6% for the company as a whole, and 2.7% in the Family Dollar chain and 0.6% in the Dollar Tree chain.

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Planning Returns Consumer Marketing 98

365 Retail

NOVEMBER 23, 2021

An over-reliance on cookie-based customer tracking risks leaving marketers unable to identify—and therefore effectively market to—customers, latest data from consumer engagement platform Wunderkind reveals. Original research of over 60 senior UK marketing and eCommerce professionals in Wunderkind’s ‘ Countdown to 2023 ’ report indicates that two-thirds (65%) are nervous or concerned about platforms moving away from third-party cookies (3PCs).

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Marketing Advertising Returns Customer Experience 98

Retail Times

NOVEMBER 23, 2021

We’re on the countdown to Black Friday 2021 - an event that has become one of the defining moments in the UK retail calendar and this year, it’s more important than ever.

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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