Retail TouchPoints

APRIL 17, 2024

As the digital landscape evolves, the impending demise of third-party cookies looms large, creating seismic shifts in how businesses understand user intent. Within the world of B2B and B2C commerce, where understanding consumer behavior is key, this change has spurred a quest for innovative solutions. Enter generative AI (gen AI) — a beacon of hope illuminating the path forward for retailers navigating this new terrain.

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Inside Retail

APRIL 17, 2024

Under Armour has announced an expanded range of apparel, footwear, and accessories exclusively for the Australian market. The drop includes an array of men’s and women’s essentials and Under Armour says each piece is crafted using quality fabrics and innovative design techniques to ensure maximum comfort, durability, and style. The campaign – named ‘Live in UA’ – marks a pivotal shift in strategy and approach, representing a fusion of functionality and fashion, according to the brand.

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Retail TouchPoints

APRIL 17, 2024

URBN , parent company of Urban Outfitters , Anthropologie , Free People and FP Movement , will adopt Stripe as its primary payments infrastructure for both online and in-store sales, consolidating the majority of its North American payments volume onto the solution provider. “Payments are a critical link between our brands and millions of URBN customers who expect checkouts to be as easy as trying on or adding items to a cart,” said Dave Hayne, CTO at URBN in a statement.

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Retail Wire

APRIL 17, 2024

Some customers think fast-food is becoming a "luxury," according to a franchisee in California.

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Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Customer Experience

Inside Retail

APRIL 17, 2024

The CEOs of supermarket giants Coles and Woolworths stated their cases to the Senate inquiry this week as the government looks into the allegations of price gouging and anti-competitive practices. Both companies have now uploaded their opening statements online. And both outgoing Woolworths CEO Brad Banducci and Coles CEO Leah Weckert said their supermarket chains have tried to help customers cope with the rising cost of living during the past years.

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Supermarket Returns Marketing ATS 256

Retail Wire

APRIL 17, 2024

Google has made significant changes to its workforce, laying off employees and shifting some jobs overseas as part of a large-scale restructuring.

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Retail Wire

APRIL 17, 2024

Oberweis Dairy Inc., a family-owned dairy based in North Aurora, Illinois, has filed for Chapter 11 bankruptcy protection.

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Inside Retail

APRIL 17, 2024

Clorox Australia is facing legal action from the Australian Competition and Consumer Commission (ACCC) over allegations it made false or misleading representations about certain Glad-branded kitchen and garbage bags being partly made of recycled “ocean plastic”. Clorox advertised that its Glad Kitchen Tidy Bags and Garbage Bags were made of 50 per cent plastic collected from the ocean or sea.

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Retail Wire

APRIL 17, 2024

Bojangles, the popular Southern fried chicken and biscuits chain, is set to make its debut in Los Angeles in 2025.

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Inside Retail

APRIL 17, 2024

More than 850 retail leaders from over 60 countries gathered in Paris this week for the annual World Retail Congress. Running from April 16-18, the event brings together senior executives to share insights and ideas about how to drive growth in a rapidly changing industry. On the first day of the conference, attendees heard from French grocery giant Carrefour Group chair and CEO Alexandre Bompard, former Walmart International CEO Judith McKenna, Kmart Group CEO Ian Bailey and many more.

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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

Retail Wire

APRIL 17, 2024

Tirzepatide reduced sleep apnea by upwards of two-thirds in adults.

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Tokinomo

APRIL 17, 2024

It’s been 5 years since Tokinomo started to rethink retail. 5 years full of innovation, dedication and successful collaborations and campaigns. During this time, Tokinomo has emerged as a trailblazer in the retail marketing landscape, weaving innovation, technology, and sustainability into a tapestry that transforms in-store experiences. Hence, Tokinomo is not merely a provider of robotic displays but a catalyst for change in the retail industry.

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Inside Retail

APRIL 17, 2024

The gaming app market is booming, particularly in Apac, where 48 per cent of all gaming app installations occurred last year and users spend 35 minutes per session, according to a report by measurement and analytics company Adjust. A prime example of this boom is Monopoly Go, which was a top-grossing game in 2023, the same year it was released. In fact, many gaming sub-verticals saw strong growth last year (racing was up by 61 per cent, simulation was up by 53 per cent and arcade was up by 38 pe

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Marketing Advertising Social Commerce ATS 130

Retail Wire

APRIL 17, 2024

A memo explaining several safety issues has been released by the APA safety committee.

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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

Management

Inside Retail

APRIL 17, 2024

As the food and beverage sector strives to navigate the complex landscape of regulatory requirements, ensuring accurate product information and timely compliance using modern, digital tools has become paramount for maintaining brand integrity and safeguarding consumer health. Food recalls impact brand image and profit Food Standards Australia New Zealand (FSANZ) coordinated 791 food recalls between 2013 and 2022, with 87 per cent consumer-initiated and 13 per cent trade-initiated.

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Retail Wire

APRIL 17, 2024

Peloton has ended its unlimited free app membership, less than a year after its introduction.

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Inside Retail

APRIL 17, 2024

Successfully navigating the retail landscape hinges on recognising the backbone that is our frontline team. These individuals aren’t just stocking shelves and ringing up purchases; they’re the heart and soul of the shopping experience. And despite the crucial role these workers play in our economy, many are left undervalued and underappreciated. Frontline retail is a mixed bag – it’s both an exciting adventure and a daily challenge.

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Retail Wire

APRIL 17, 2024

As a precautionary measure to resolve an issue that arose during a system upgrade, Alaska Airlines requested a ground stop, which lasted about an hour.

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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

Fulfillment

Inside Retail

APRIL 17, 2024

More than 850 retail leaders from over 60 countries gathered in Paris this week for the annual World Retail Congress. Running from April 16-18, the event brings together senior executives to share insights and ideas about how to drive growth in a rapidly changing industry. On the first day of the conference, attendees heard from French grocery giant Carrefour Group chair and CEO Alexandre Bompard, former Walmart International CEO Judith McKenna, Kmart Group CEO Ian Bailey and many more.

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Supermarket Marketing Location Management 130

Retail Wire

APRIL 17, 2024

The National Highway Traffic Safety Administration said Ford is recalling over 450,000 compact SUVs and pickup trucks in the U.S. due to an issue that could impact the battery.

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Inside Retail

APRIL 17, 2024

Newmark Capital has put up the Brandon Park shopping centre in Melbourne for sale. The property features 5.81ha of land with a retail centre and has a gross lettable area of 23,038sqm. Aside from Coles and Aldi, the shopping centre also serves as home to five mini-majors and 86 specialty tenancies and kiosks. Newmark Capital has tapped CBRE’s Simon Rooney, James Douglas and David Minty and JLL’s Stuart Taylor, Nick Willis and Jesse Radisich to manage the sale of the asset. “We

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Retail Wire

APRIL 17, 2024

In a move highlighting the escalating tech rivalry between the U.S. and China, Microsoft has announced a $1.5 billion investment in G42, an Abu Dhabi-based AI company.

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Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Finance

Retail TouchPoints

APRIL 17, 2024

Everywhere I go, business leaders ask me, “What’s the next big thing in retail?” Understandably, they’re looking for a leg up on the competition and are intrigued by the latest roving robot and AI technologies. But instead of running after the same moving target everyone else is chasing, a smarter question for leaders to ask is, “What’s missing in society, and what do people feel they’re lacking in their lives?

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Retail Dive

APRIL 17, 2024

By committing to smaller, rural communities, the discount retailer has room to grow its already substantial store footprint even more, industry experts and company leaders say.

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Retail Gazette

APRIL 17, 2024

Asos losses widened to £120m in its half year as sales plummeted amid its turnaround plan. Adjusted pre-tax losses fell by almost a third over the half to 3 March, as group sales were down 18%. Despite this, Asos reiterated its full-year guidance of a revenues fall of between 5 to 15% alongside positive adjusted EBITDA. The online retailer said it was ahead of plan with its stock reduction process, as it continued to push ahead with its turnaround plan.

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Retail Dive

APRIL 17, 2024

The companies will hold over 300 used sports gear trade-in events at select Dick’s locations throughout the year.

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Sporting Goods Location ATS 124

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Marketing

Retail Gazette

APRIL 17, 2024

Garden centres and nurseries across the UK are stockpiling plants ahead of Brexit checks being implemented later in April, as concerns grow over whether new border posts will be ready to handle the volume of deliveries. The Horticultural Trade Association (HTA) said many of its members had been ordering more plants during recent weeks, to raise stocks before the checks begin on 30 April, according to The Guardian.

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Retail Dive

APRIL 17, 2024

Tchernavia Rocker is leaving the company on June 1 for “personal reasons,” the company said.

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LS Retail

APRIL 17, 2024

©iStock/PeopleImages The “sleep economy,” which includes everything from mattresses to wearable devices to supplements and more, is booming and is projected to reach a record high of $585 billion for 2024 – it's biggest year yet for the sleep industry. How much would you pay for a good night’s sleep? For many people, the answer is “a lot.” Americans (and the rest of the world) are desperate for better sleep — and they’re spending more and more money to get it.

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Retail Dive

APRIL 17, 2024

Kenny Wilson will be succeeded by Ije Nwokorie, the footwear company’s chief brand officer.

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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.

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