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Seasonal shopping events such as Black Friday, Cyber Monday, and the back-to-school season have a significant impact on retail stock prices. These periods experience a surge in consumer spending, driving up sales figures and influencing investor sentiment. As retailers roll out promotions and discounts to attract customers, their performance during these high-stakes times can lead to fluctuations in stock valuations.
Discount variety retailer The Reject Shop plans to open more stores this year to support sales growth and increase profitability. In a trading update, the company said it is targeting to open 15-20 new stores in FY25. The chain currently has 386 stores nationwide, having opened 67 new stores and closed 35 underperforming ones since June 2020. According to chairman Steven Fisher, the discount variety sector presents a significant opportunity for growth over the medium to long term.
Commerce is being embedded into more channels, platforms and touch points. Destinations once focused on education and inspiration are now shoppable, which means brands can transform every piece of content and point of engagement into a conversion opportunity. The collapse of the traditional marketing funnel was a central theme of this year’s Advertising Week New York (AWNY), which brought thousands of executives from across the industry landscape to New York City for four days of sessions
If you’re offered a free cookie, you might say yes. But if you’re paid to eat a free cookie , would your response be the same? In our new research , twice as many people were willing to eat a cookie when they weren’t offered payment compared with when they were. From a purely economic perspective, our findings reflect irrational decision making. Objectively, a cookie plus money is better than just a cookie.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Privately held hardware wholesaler True Value has filed for Chapter 11 protection in the U.S. Bankruptcy Court for the District of Delaware as it prepares to sell “substantially all” of its business operations to rival Do it Best Corp. During the reorganization process, the 75-year-old retailer will continue to operate its 4,500 stores, which are independently owned, except for a corporate-owned location in Palatine, Ill.
Sloomoo Institute is a brand like no other. Born out of the pain of loss and hardship, the experiential slime brand (yes, you read that right) aims to bring joy to customers through its sensory-focused and inclusive in-person experiences. What started in 2019 as a six-month pop-up shop that welcomed 3000 visitors on opening day has quickly turned into a full-blown retail operation with multiple bricks-and-mortar locations, a wide range of SKUs, and several intriguing collaborations.
Walgreens Boots Alliance will close 1,200 stores in the next three years, including 500 closures during its 2025 fiscal year, which will end in August 2025, according to the company’s release discussing its FY 2024 performance. In June 2024 Walgreens had outlined turnaround plans that would include the closure of a “significant number of underperforming stores,” according to CEO Tim Wentworth.
Walgreens Boots Alliance will close 1,200 stores in the next three years, including 500 closures during its 2025 fiscal year, which will end in August 2025, according to the company’s release discussing its FY 2024 performance. In June 2024 Walgreens had outlined turnaround plans that would include the closure of a “significant number of underperforming stores,” according to CEO Tim Wentworth.
After a new study revealed that 2.5 million pots and pans are thrown away in Australia annually, national retailer Kitchen Warehouse has launched ‘The Great Pan Exchange’. The initiative is designed to encourage consumers to bring their old pots and pans into Kitchen Warehouse stores so they can be recycled. The Great Pan Exchange is attempting to divert the somewhat 7000 pans that are being sent to landfill daily in Australia – offering a convenient and safe way for consumers to recycle old coo
Good customer service becomes noticeable for two reasons: A company or brand can be known for amazing customer service and experience. Customers may notice the employees’ attitude, how easy they are to do business with and more. But sometimes they don’t, because it’s expected. However, over time, customers will notice that there are never problems.
LVMH ‘s third-quarter revenue declined, which the company attributed to Japan’s stronger yen and China’s weak consumer confidence. The luxury retailer’s sales slid 3 per cent to €19.08 billion (US$20.78 billion), with wines and spirits decreasing 7 per cent to €1.38 billion ($1.5 billion). Fashion and leather goods fell 5 per cent to €9.15 billion ($9.96 billion), while watches and jewellery dropped 4 per cent to €2.39 billion ($2.6 billion). “The fashion division s
Deliveroo has announced a new partnership with Wilko , enabling customers to order and receive Wilko products directly to their door in as little as 25 minutes. This collaboration brings over 3,000 Wilko items across various categories, including garden, home, kitchen, DIY, cleaning, pet care, and storage, onto Deliveroo’s platform, making it easier for customers to get last-minute essentials for their home and family.
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Globally renowned football superstar Lionel Messi launched his first fragrance , Messi, last week, and it was an Australian company backed by Chemist Warehouse that made it possible. Game On Product Group is a market leader in licensed product development, manufacturing, retail, distribution, logistics and marketing. “We have a passion for building brands and creating ‘world-first’ products by thinking outside the box,” Daryl Czarny, one of Game On Product Group’s co-managing directorsΩ, alongsi
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! After a challenging year for retail, the latest findings from Shopify’s Holiday Retail Report will bring welcome optimism for businesses across the country – with the UK being the only market internationally where consumers plan to spend significantly more this year.
Myer has created new positions and named new executives, hiring some of CEO and executive chair Olivia Wirth ‘s former colleagues from her time with Qantas. Most recently, Myer appointed Andrew Taylor, former Qantas Loyalty head of corporate development, to the newly created role of chief transformation officer. Meanwhile, former Cedar Brands CEO Warwick Blunt will assume the newly constructed role of GM for digital commerce at Myer in November.
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Adidas has raised its full-year guidance after witnessing better-than-expected results in the third quarter. The sports apparel retailer is now anticipating a 10 per cent revenue increase for the year, up from the previous high single-digit rate forecast. Full-year operating profit is estimated to reach around €1.2 billion (US$1.307 billion), rising from last year’s € 1.0 billion.
Just in time for the peak holiday shopping period, Google has rebuilt its Shopping experience “from the ground up with AI,” bringing together its collection of 45 billion product listings and Gemini AI models to “transform the online shopping experience,” according to a company blog post. The update marks the “ biggest step change we’ve introduced in Google Shopping to date ,” said Lilian Rincon, Google Shopping’s VP of Product at a press briefing attended by Retail TouchPoints.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Guess has introduced Guess Again, a new product recycling program for U.S. online customers. The retailer already offers an in-store recycling program, in partnership with Homeboy Threads , that allows customers to bring in five or more items of any brand to U.S. and Canada Guess stores and receive discounts on their next full-price qualifying purchase.
It’s no secret that mastering retail media search advertising empowers brands to drive highly qualified traffic, optimize ad spend and stay competitive in a highly saturated digital marketplace. But when it comes to maximizing advertising budgets — especially on retail media platforms like Amazon, Walmart and Target — understanding and strategizing how cost-per-click (CPC) is calculated can help brands focus their dollars on high-intent, high-converting shoppers to drive long-term growth.
Jordyn Evans is the founder and brains behind Mingle, the seasoning brand that bootstrapped itself into national supermarkets Coles and Woolworths. “FMCG is not for the faint of heart, you have to be hungry for it,” Evans told Inside Retail. To compete with industry giants like MasterFoods and McCormick without the same access to resources, Evans shared that her team has to be more creative and react to trends faster before moving on to the next viral moment, because the industry heavyweights ar
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
KFC is expanding its dessert offerings with the introduction of Cherry Pie Poppers, joining the previously launched Apple Pie Poppers. Known primarily for its fried chicken and comfort food sides, KFC also features a selection of desserts, including brownies and a chocolate chip cake.
KMD Brands has appointed its group CEO Michael Daly as interim CEO of Rip Curl, following the resignation of Brooke Farris. Farris worked with Rip Curl for more than 14 years, starting as international events and women’s team manager in August 2010. The last three years has been spent as CEO of the brand. “As CEO, she has achieved record sales and grown the women’s business significantly,” said Daly. “Brooke leaves Rip Curl well positioned for its next phase.”
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Japan’s Seven & I Holdings is betting it can boost value by hiving off underperforming businesses and focusing on mainstay 7-Eleven stores. The outcome of its strategy will determine whether it can outmanoeuvre a US$47 billion Canadian takeover bid. Much depends on the retailer’s ability to roll out a new store format in Japan, and improve profit margins overseas, analysts and industry insiders say.
While online shopping is returning to pre-pandemic behaviors, there is a generational divide between those who shop on computers versus mobile devices, according to Experian.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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