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Sephora will offer its customers skincare personalization technology and solutions, both in-store and online, through a partnership with PROVEN. Shoppers can visit sephora.provenskincare.com and take a three-minute Skin Genome Quiz to formulate their personalized skincare and discover specialized products based on their needs. The answers to the quiz are fed into PROVEN’s algorithm, which analyzes millions of factors to select the best ingredients for each shopper’s skin.
Premium tea retailer T2 Tea has teamed up with emerging Australian creatives to unveil a ‘Kiss The Future Hello’ teaware range. Last year, the Australian company challenged artists to design a mug that represented their version of a “brighter, more positive future”. Based on votes, winning designs by Elaine Li, Sian Downey, Tammy Zhang and Alexandra Truong will be printed on fine bone china mugs, finished with 24k gold details and paired with a stainless-steel infuser.
Starbucks and DoorDash have expanded their delivery partnership to Northern California, Texas, Georgia, Florida and other select markets, with plans for availability in all 50 states by March 2023. The program has received positive feedback following pilots in Atlanta, Houston and Sacramento, Calif. as well as market expansions in Seattle, Portland and New York City in 2022.
The Fair Work Ombudsman (FWO) has commenced legal proceedings in the Federal Court against Super Retail Group (SUL) and four subsidiary companies, alleging underpayments. Super Retail Group’s subsidiaries include Rebel Sports, Super Cheap Auto, SRG Leisure Retail trading as BCF and Ray’s Outdoors and Macpac Retail. Between January 2017 and March 2019, it is alleged that employees were underpaid a total of approximately $1.14 million for their work.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Cybercriminals are constantly evolving their tools and tactics for breaching corporate networks. As retailers get better at protecting their networks from traditional cyberattacks, hackers are adapting to this challenge by finding new security weaknesses, updating old tricks and exploiting new corporate blind spots that have been created by hybrid work, the rise of non-email digital communications and the increasingly blurry line between personal and professional accounts.
Creative studio Spacemen looked to biophilic design principles to construct a tree-like installation covered in moss, which forms the centrepiece of a flagship outlet for luxury leather brand Braun Büffel in Malaysia. Described by Shanghai-based Spacemen as a store that straddles an art gallery and a laboratory, the studio wanted to create an interior that would attract a younger audience and serve as "an abstract oasis" in Putrajaya's IOI Mall.
Livestreaming, also known as live commerce, is still emerging in Western markets, particularly when compared to the booming Chinese livestreaming market. But Coresight Research indicates that growth is imminent in the U.S. The firm predicts that the livestreaming ecommerce market for the country will total $32 billion by the end of 2023, nearly triple its 2021 size.
Livestreaming, also known as live commerce, is still emerging in Western markets, particularly when compared to the booming Chinese livestreaming market. But Coresight Research indicates that growth is imminent in the U.S. The firm predicts that the livestreaming ecommerce market for the country will total $32 billion by the end of 2023, nearly triple its 2021 size.
A new survey has found that 60 per cent of Australian and New Zealand employees in supply chain, tech, procurement and IT roles are dissatisfied with their salaries despite a soaring skills shortage – and even though they say they enjoy their role. Furthermore, the annual salary survey by supply chain recruitment firm Bastian Consulting revealed that a base salary of $150,000+, an annual raise and bonuses are still not enough to retain experts in the fields.
The U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA) has cited Amazon for workplace safety violations at three of its warehouses, a decision that Amazon said it will appeal. Amazon facilities in Deltona, Fla., Waukegan, Ill. and New Windsor, N.Y. all received hazard alert letters on Jan. 17, 2022 for exposing workers to ergonomic hazards.
For most people, owning a pet is one of life’s most fulfilling experiences, so when a pet’s time comes to an end, it’s often a devastating moment. Pet Lovers Centre, the largest pet care retail chain in Singapore and Southeast Asia, aims to ease its customers’ pain through a new joint venture with pet crematorium and columbarium, Mandai Pets Sanctuary.
Bed Bath & Beyond is reportedly in discussions with both prospective buyers and lenders as it seeks to keep itself operational during a potential bankruptcy filing that could happen within weeks, people familiar with the matter told CNBC. The retailer is seeking a buyer that would keep both its flagship banner and buybuy BABY open as well as a lender to provide the necessary liquidity to keep the company going during the Chapter 11 process.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Former Coles exec becomes new Cashrewards CEO By Aron Lewin Cashrewards has appointed former Flybuys and Coles senior executive Anthony Seymour-Walsh as its new CEO. Most recently the chief commercial officer at Flybuys, Seymour-Walsh was reported to be responsible for the brand’s loyalty offer, which oversaw partner relationships, rewards, and digital marketing.
In-store media platform Cooler Screens announced at NRF 2023 that it is expanding its technology beyond cooler aisle refrigerator doors. Cooler Screens’ technology will now be available for locations such as endcaps, checkout lane coolers and pharmacy screens. The screens aim to transform retail surfaces into digital, IoT-enabled smart screens. The smart screens were designed to help retailers connect with shoppers at their moment of decision and increase sales and brand equity simultaneously.
If you work for an organisation that believes diversity can increase organisational performance and employee well-being, we have a secret to share with you: despite what is commonly espoused about diversity, very few organisations have actually achieved benefits through current diversity approaches. There is no question that diversity and accessibility in the workplace has value — diverse workplaces are more welcoming, more productive and have better retention of employees.
For over thirty years, Jeroboams have been at the heart of some of London’s oldest neighbourhoods; offering a wealth of experience in fine wines, as well as beers, spirits, charcuterie and cheeses. Just last month, Impact Retail designed and implemented a beautiful retail identity for the Jeroboams Wimbledon store. Launching mid-December, the revamped store kicked off the festive season but the brand have big plans for the years ahead including innovative wine tasting and insight into investment
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Recent years have seen rapidly evolving changes in all areas of consumer behaviour and there is little doubt it will continue in terms of the products and services that people want, who they want them from, and where and when they want to access them. While recent shifts have been driven by management of the pandemic – from isolation to suppression, then immunisation – consumer behaviour is now being impacted by the twin effects of ‘Covid-19 normality’ and rampant inflation.
The average shrink rate as a percentage of retail sales was 1.4 percent in 2021, down from 1.6 percent in 2020, based on National Retail Federation figures. Retailers have pointed to a rise in organized retail crime as a prime driver of shrinkage in the U.S.
Global plus-size fashion retailer City Chic is gearing up for a loss in its December half earnings as “volatile” demand has led to poor sales. In a trading update based on unaudited accounts for the period to January 1, the business recorded a sales decline of 8 per cent to $168.6 million. Online sales fell 21 per cent. An underlying EBITDA loss of between $2.5 million to $4 million is also likely due to reduced revenue and higher fulfilment costs.
Retail sales fell 1.1 in December and one percent in November, but online sales were up, according to a variety of sources. Jim Monkmeyer, president of transportation for DHL Supply Chain, North America, said, “E-commerce is continuing to boom.” Mr. Monkmeyer pointed to food and high-end consumer products and spirits among fast-growing categories online.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Chinese fashion retailer Shein is in talks to raise up to US$3 billion at a reduced valuation of $64 billion, the Financial Times reported on Wednesday, citing people with knowledge of the negotiations. The latest valuation would be nearly 36 per cent less than the $100 billion the company was reportedly valued at in a funding round last year. Big tech and growth stocks bore the brunt of a prolonged rout last year, worsened by aggressive interest rate hikes that sent the tech-heavy Nasdaq Compos
Amazon.com has informed customers that it will end its AmazonSmile charity program through which the company donates a percentage of sales on eligible products to organizations selected by customers. “After almost a decade, the program has not grown to create the impact that we had originally hoped,” the company said in a statement. “With so many eligible organizations — more than 1 million globally — our ability to have an impact was often spread too thin.
C-A-L Ranch Stores (Idaho Falls, Idaho) and Coastal Farm & Home (Albany, Ore.) have merged , creating a 54-unit farm-and-ranch retailer in the Western U.S. Terms of the deal were not disclosed. Nolan Capital (Hermosa Beach, Calif.), Coastal’s current majority partner, will retain a majority stake in the combined business. “There are great synergies between the two companies,” said Tom Yearsley, CEO of C-A-L Ranch and the newly combined company.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Analysis from IRI’s data (from actual sales of FMCG products across Europe) for the year ended August 2022 reveals new trends across the global water category. Value sales in water-based drinks (excluding tea, coffee, juices & nectars and water additives) in Europe – has grown by circa 9% in 2022 on inflationary trends. It is.
Procter & Gamble reported a six percent decline in volume and a one percent drop in net sales in the last quarter after instituting price hikes of 10 percent on average on such brands as Gillette and Pampers.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Many bar owners and operators already dealing with challenges from the economy and the normal letdown that follows the holiday season are having to contend with patrons who are refraining from drinking alcoholic beverages as a result of Dry January.
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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