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For years, headlines have sounded the death knell of physical retail. But Sephoras renewed investment in brick-and-mortar redesign tells an entirely different story. The renaissance of physical retail is here: an evolution of the status quo that will leave brands behind if they fail to adapt to new consumer behaviors and expectations. Todays consumers, especially Gen Z and millennials, are returning to stores not out of necessity but out of desire for community, discovery and perhaps most impor
Retail experts are predicting that the arrival of a Frasers and Accent Group-backed Sports Direct will shake up the market share of Australias sporting goods retailers. Before Sports Direct announced it would be heading south, IBISWorld research predicted that, by 2028, homegrown retailer Rebel would dominate Australias sporting goods market with 35 per cent market share, followed by Accent Group, the parent company of Platypus, The Athletes Foot and Hype DC, with 25 per cent, JD Sports with 20
Printemps is one of the oldest department stores in the world, yet most Americans have never heard the name, much less know how to pronounce it. That all changed in March when the French luxury retail chain opened its first U.S. location in Manhattans financial district. The store has been generating a lot of buzz since its opening, driven by its stunning interior and integrated hospitality spaces, although pronouncing its name correctly is still a problem (essentially its prehn-tomh, which mean
Ikea is opening the doors to its long-awaited Oxford Street flagship this week, 18 months after initially scheduled. The Swedish furniture giant has spent the last three years transforming the 5,800sqm space that was once home to Topshop into a mecca for home decor lovers. The inner city store – a relatively new concept for the retailer – is housed inside the Grade II-listed building at 214 Oxford Street and spans across three floors.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Beyond Inc. owner of the Bed Bath & Beyond, BuyBuy Baby and Overstock brands sees itself as a digital-first company, but that doesnt mean its ruled out the idea of physical stores. In fact, during the companys Q1 earnings call with analysts, the companys Executive Chairman and Principal Executive Officer Marcus Lemonis announced plans to open four Overstock stores and one BuyBuy Baby location.
Woolworths recorded a 3.6 per cent rise in total revenue of $13.952 billion in the third quarter of this year, up from $12.597 billion during the same period last year. Total Australian food division sales increased 3.6 per cent to $13.051 billion. Discount department store division Big W saw sales slip 1.5 per cent to $986 million, while its e-commerce sales grew by 4.3 per cent to $87 million, suggesting lower foot traffic. “Clothing remains a challenge [to Big W] with Q3 growth reliant
The stakes for facility security have never been higher. In 2023, U.S. retailers lost a staggering $121.6 billion to theft, with organized retail crime (ORC) accounting for 37% of these losses. Retail chains across the country have even reported missing quarterly earnings expectations due to inventory shrinkage, highlighting a crisis that affects businesses of all sizes. 20 years ago, businesses worried about minor shoplifting and break-ins.
The stakes for facility security have never been higher. In 2023, U.S. retailers lost a staggering $121.6 billion to theft, with organized retail crime (ORC) accounting for 37% of these losses. Retail chains across the country have even reported missing quarterly earnings expectations due to inventory shrinkage, highlighting a crisis that affects businesses of all sizes. 20 years ago, businesses worried about minor shoplifting and break-ins.
The retail industry is moving at an incredible pace. With more businesses expanding online, the competition for visibility in search results has never been fiercer. To stay competitive, retailers need to focus not only on their product offerings but also on their digital marketing strategies. Among the most powerful tactics available, link building continues to play a critical role in improving search engine rankings and driving qualified traffic.
Saks Fifth Avenue has partnered with Amazon Fashion to launch a Saks-branded storefront on Amazon. The department store retailer will curate a collection of luxury merchandise from brands including Stella McCartney, Chantecaille, Giambattista Valli, Dolce & Gabbana, Balmain, Erdem and Fear of God , with additional brands set to launch in the coming months.
Over the past decade, smartphones have become the centrepiece of a global transformation of consumer payments, including in Australia and New Zealand. At first, mobile devices were primarily used for browsing and researching purchases, while the actual transactions were often then completed on desktops. As smartphone adoption soared globally though, shoppers increasingly sought the ease and convenience of shopping wherever they were on the same device.
JCPenney has partnered with plus-size supermodel and entrepreneur Ashley Graham to create a namesake collection for full-figured women that is scheduled to launch this fall. The retailer has consistently offered products designed for a range of body types, andall of its private label brands are offered in extended sizes. Graham, who made history as the first size 14 model to be featured on the cover of Sports Illustrated Swim in 2016, has advocated for self-acceptance and female empowerment as s
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Topshop is stepping back into physical retail with a one-day-only pop-up event next month in Shoreditch, ahead of a wider high street return teased for this summer. The event, created in collaboration with house music label Defected Records, will take place on Saturday 10 May at Defecteds basement space on Curtain Road, Shoreditch. The exclusive Topshop & Topman In The House pop-up will offer early access to the brands new Talamanca collection inspired by Ibizas sun-washed aesthetic alongs
Whether it’s due to a recession or a tightened budget, brands are always adjusting to shifting market conditions. And while not all brands scale back, many reevaluate their marketing spend during times of uncertainty. Retail displays , however, continue to do the heavy lifting when other channels go dark. Read how store displays remain a strategic advantage, even during times of economic downturn.
Thanks to developments in mobile technology and connectivity, the retail sector is currently experiencing a digital revolution. One of these developments is the embedded SIM card (eSIM), which is fundamentally changing the way customers interact with businesses, retailers and goods. Unlike traditional physical SIM cards, eSIMs are embedded directly into devices so that they can be easily swapped between mobile networks without the need for a physical exchange.
Driving forward as a truly global logistics platform for omnichannel brands, fulfilmentcrowd has announced that it is expanding its global footprint with a new fulfilment centre based in Australia. Kemps Creek is a 20,000 square ft fulfilment centre located at the Oakdale South Industrial Estate in Sydney, NSW. The site, which opened in November 2018, can store 2 million cartons, and includes a digital scanning facility.
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Mobile shopping has changed dramatically in recent years. Retailers are now using smart technology to create personalised experiences in their apps that actually feel different for each customer. What used to be a one-size-fits-all approach has evolved into something much more tailored. When you open your favourite shopping app today, you are likely seeing recommendations and interfaces specifically designed for you, not just generic marketing.
Its only April, but already the searing summer heat is wrapping its tentacles around Southeast Asia. In Thailand and Cambodia temporary relief comes in the form of the annual water festival called Songkran, during which the local populace and enthusiastic tourists spend four or more days (depending on the province) drenching each other using every liquid conveyance they can lay their hands on, from garden hoses to buckets and hideous plastic water guns.
IKEA will tomorrow open its Oxford Street store, giving Londoners and visitors to the capital the chance to shop thousands of home products and dine affordably in the heart of the city The opening follows a meticulous renovation of 214 Oxford Street, an iconic Grade II listed building which now plays host to an inspiring and innovative new IKEA store across three floors IKEA will tomorrow,Thursday 1 st May,open the doors of its Oxford Street store, welcoming the first visitors to its new central
Vivobarefoot is thrilled to announce the opening of its newest UK store at 84 Park Street, Bristol BS1 5LA , officially welcoming the public from Wednesday, 30th April 2025. This exciting launch follows the opening of Vivobarefoots new nature-inspired headquarters at Barley Wood Walled Garden a regenerative workplace nestled in Somersets countryside.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
On Sunday 27 th April 2025, two One Stop store colleagues partnered up with determination to run the 2025 TCS London Marathon – all in aid for Young Lives vs Cancer. Colleagues, Chris Wilby, a driver from the convenience retailers Distribution Centre in Nursling and Debbie Lovelock, Store Manager at Oundle Road, Thrapston One Stop store powered through the exhilarating experience and jointly raised a fantastic 24,045 for Young Lives vs Cancer!
Online gambling is a competitive battlefield. Bonuses and flashy graphics dominate marketing headlines, and its easy to hook the players in. But what exactly keeps them coming back? Here enters the real driver of long-term success, customer service. This unsung hero is the reason why 96% of consumers stay loyal to their brand of choice! In online gambling, trust and speed are critical, whereby casinos that excel in the customer support department reap the most benefits.
Australian swimwear label Sheila is making its debut in the US, introducing its versatile styles of swimwear-meets-activewear pieces to a new market. The US roll-out includes 11 styles and eight colourways in a variety of sizes, with prices ranging from $45 to $320. According to Sheila, all products are made from luxury recycled nylon derived from ocean debris, such as abandoned fishing nets and industrial plastics.
URBAN REVIVO (UR) is set to open its new London store this Saturday, 3 May, further cementing its presence in the European fashion market. Located at 812 Neal Street in Covent Garden, the store is positioned in a high-profile retail area surrounded by both international fashion giants and independent labels, making it a strategic fit for URs growing portfolio.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Co-op has become the latest retailer to be hit by a cyber attack. Some of the convenience store chain’s back-office systems and call centre services were breached over the weekend, Retail Gazette has learnt. It is understood that the business lost access to all its virtual desktops but there has been no data breaches. The retailer said the challenges were still ongoing but assured that there was no impact to any of its stores or funeral homes.
The beauty companys CEO, Mary van Praag , describes priorities for the year ahead, the technological development that is catching her attention and the one skill most vital to being a leader. Inside Retail : What are your top three priorities for the business in 2025? Mary van Praag: Im incredibly proud to lead a company that has exceeded category growth for three consecutive years.
A new mural has been unveiled on the faade of the EE Camden store , celebrating the vibrancy and diversity of the borough through the lens of digital connectivity. Created by London-based illustrator Choots, the large-scale artwork fuses local heritage with contemporary technology in a style that is both colourful and reflective of Camdens unique identity.
Perth Airport is unlocking significant new retail potential within its Terminals 3 and 4(T3/T4), launching a call for Expressions of Interest (EOIs) for up to 13 prime sites. This initiative signals a strategic refresh of the retail offering, presenting opportunities for dynamic brands across food and beverage, news and books, and various specialty categories.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Wax London, the contemporary British menswear brand, is proud to announce its U.S. retail debut with a residency at The Optimist, located in the heart of Los Angeles at Platform, Culver City. Beginning this month, Los Angeles shoppers will be able to explore an expanded range of Wax Londons signature pieces, showcasing the brands elevated essentials and commitment to sustainable craftsmanship.
2015 Laurel J. Delaney. All rights reserved. As John Yunker says, "While reviewing websites for the 2025 Web Globalization Report Card I was struck by two things: Deglobalization has had a visible (and negative) impact on global websites AI is also having an impact, though you have to look closely to see it Combined, I believe we are in the midst of the calm before the storm.
Deliveroo has unveiled a new virtual store format for retail partners, with Maplin Electronics and Ann Summers announced as the first brands to launch dedicated storefronts on the platform. The new visual storefronts, now live in London and Cambridge, will sit within the Deliveroo app and allow brands to offer more personalised, branded shopping journeys.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! By Stuart Greenfield, Sales Director at Advanced Supply Chain Theres an emerging trend of retailers making speed the number one priority for reverse logistics. Emphasis is shifting from cost-first decision making, which has long influenced returns strategies.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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