Mon.Jan 20, 2025

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The Waste Management Challenge of the Holiday Season

Retail TouchPoints

The holiday season brings a surge in shopping, both in-store and online. From mountains of packaging to returned products that may contain hazardous materials, management of returned, damaged or expired products becomes increasingly complex and voluminous during the holidays and post-holiday season. Retailers must navigate these challenges while staying compliant with regulations so they can ensure smooth operations and demonstrate environmental responsibility.

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Wesfarmers to wind down Catch, Kmart to acquire fulfilment centres

Inside Retail

Five years after acquiring the online marketplace for $230 million, Wesfarmers has decided to wind down Catch , citing a competitive Australian e-commerce landscape. “The recent increase in competitive intensity in the Australian e-commerce sector has affected Catch’s financial performance and growth prospects,” said Rob Scott, Wesfarmers MD. “In this environment, the Groups retail and health businesses, with their leading omnichannel offerings and trusted brands, are bet

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Major Updates Coming to Sephora Locations Nationwide

Retail Wire

Big changes are ahead for Sephora's brick-and-mortar stores.

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Hip Pocket Workwear appoints Peter Fiasco as its first CEO

Inside Retail

Hip Pocket Workwear & Safety has announced a leadership shift, appointing a CEO to the 31-year-old Australian-owned business. The retail chain has more than 50 locations in its network. Peter Fiasco, Kwik Kopys head of franchising, takes on the brand new role on 3 February 2025. The joint directors atHip Pocket Workwear & Safety(HPWS), John Gleeson and Mark Fidler, said the appointment allows them to focus on strategic board-level matters while supporting Peter on specific projects.

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Protect Your Businesss Online Reputation with These Expert Tips

In today's digital world, your online reputation can make or break your business. Protecting it requires proactive strategies, from monitoring customer reviews and social media mentions to responding professionally and showcasing positive feedback. This guide will help you establish a strong online presence, address negative comments effectively, and leverage SEO to highlight your best qualities.

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2024 Wine Sales Drop as Young Americans Turn Away From Alcohol

Retail Wire

Wine sales keep dropping as young Americans aren't as enthusiastic about alcohol as older generations.

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Perth’s luxury boutique boom: Longines’ VP on the watch brand’s store experience

Inside Retail

The Murray Street Mall shopping precinct in Perth has welcomed an abundance of new high-end retailers in the past few months, de-crowing King Street as the states go-to luxury pit stop. Swiss watch brand Longines is the latest, boasting a corner facade at the intersection of William and Murray Street. Over 15 luxury brands have moved to the Murray Street precinct from King Street, one block, or about 250 metres, away, in the past six months.

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More Trending

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Game, set, sell: Why the 2025 Australian Open is a major event for brands

Inside Retail

The Australian Open has surpassed the Melbourne Cup as the citys most fashionable event and retailers are using the grand slam court and its surrounding grounds as a living billboard. Ralph Lauren has been titled the official outfitter of the Australian Open and New Balance the official performance apparel and footwear partner for the Australian Open.

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King Charles III, Peppa Pig and Wallace & Gromit help drive strong Christmas trading at Battersea Power Station as festive sales grow 13.4%

Retail Focus

Festive sales at Battersea Power Station increased by 13.4% in November and December 2024 and footfall grew by 11% compared to the same period in 2023, as the riverside neighbourhood celebrated its best Christmas to date. By the end of 2024, the riverside destination had welcomed more than 26 million visitors since the Grade II listed Power Station and Electric Boulevard, the neighbourhoods pedestrianised high street, opened to the public in October 2022.

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Artbox reinvents retail with immersive experiences in Singapore 

Inside Retail

Asias creative festival Artbox returned last week with an expanded edition aimed at merging art, community, and commerce. The festival was held at Singapore Expo Hall 4, featuring more than 600 food and retail vendors from across Singapore, Thailand, Korea, Hong Kong, and Malaysia. Artbox is built on the vision of bringing people together to celebrate creativity and foster collaboration within the creative industry, Kent Teo, founder and CEO of Invade, the company behind Artbox, told Inside Reta

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PXP Launches the Next-Generation Technology Platform PXP Unity

Retail Focus

PXP , a leading omnichannel global payment platform and innovative industry disruptor, is announcing the launch of its industry-redefining technology platform, PXP Unity. Marking a shift in payments, PXP offers a single integration into a commerce ecosystem that makes business simpler, better and more connected. It promises to transform and empower merchants with next generation POS and online services, providing more control over their transaction data, smart routing options, and a catalogue of

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Medicare Targets 15 Prescriptions for Price Negotiations: Is Yours on the List?

Retail Wire

Medicare has targeted 15 prescriptions for price negotiations. Are there big savings in the future for customers?

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Evolve Estates expands its portfolio with the acquisitions of Dolphin Quays, a landmark mixed-use development in Poole

Retail Focus

Evolve Estates, part of commercial property and investment collective M Core has acquired Dolphin Quays, a mixed-use development comprising retail, leisure, offices, residential and a car park on a 2.62-acre site of prime harbourfront land. Dolphin Quays is one of the harbourfront’s principal restaurant and caf destinations in Poole. This latest acquisition further demonstrates Evolves’ expertise in identifying opportunities to buy, manage, and curate landmark mixed-use developments

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DOJ Accuses Walgreens of Fueling Opioid Crisis With Reckless Dispensing

Retail Wire

Walgreens allegedly filled prescriptions that may have been illegal and not medically necessary.

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‘This is great information’: Demographic data uncovers growth opportunities

Inside Retail

“This is great information.” That was the message I received from a friend who works with a prominent Australian wine brand. She had just received the results of a promotion run across Victoria and was trying to understand why the campaign performed so well in some areas compared with others. A quick search led her to our demographic profiles for local areas for the best performing suburbs.

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5 Tips to Build a Strong Web Presence for Your Small Business

Creating a solid web presence is crucial for small business success in today's digital world. This blog covers five essential tips to help you build and strengthen your online presence. Learn how to create a professional website, optimize it for search engines, and leverage social media to engage with your audience. We'll also guide you on the importance of local listings and how to maintain a consistent brand across all platforms.

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Dutch Bros Seeks More Morning Business, Interest in Its Walk-Up Window via Mobile Orders

Retail Wire

Dutch Bros seeks to capitalize further on opportunities as investors show confidence.

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Essex’s first COACH store to open at Braintree Village this spring

Retail Focus

Braintree Village has announced that global fashion house Coach, will be joining its retail line-up this Spring. The 2,260 sq ft store will be located opposite the South Entrance and will be the first standalone Coach store in the region. Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, making beautiful things, crafted to lastfor you to be yourself in.

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Spirit Airlines Secures $300M in Funding Amidst 200 Job Losses

Retail Wire

Spirit Airlines has its fair share of financial problems.

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Morrisons workers make gains in equal pay battle

Retail Gazette

Morrisons workers have made a major step forward in their equal pay case, following a judgment handed by the Employment Tribunal. The claimants, mostly female employees in the supermarket chain ‘s stores, are fighting for equal pay for work of equal value compared to predominantly male workers in the retailers distribution centres. This latest judgment follows the conclusion of the final Stage 2 Equal Value hearing, held at Leeds Employment Tribunal in late 2024.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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As China’s Gen Z saves, retailers struggle for sales

Inside Retail

The frugal trend that began in China during the economic disruption of the pandemic and deepened amid the crisis in the property market is intensifying as Gen Z shuns government calls to spend, spend, spend and doubles down on saving. On China’s Instagram-like Xiaohongshu, or RedNote as it is known in the West, many under-30s are swapping notes on how to spend less on office lunches and shop on the cheap.

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Walmart Announces Innovative New Home Office: ‘The Future of Better’

Retail Wire

Walmart is looking to the future with its New Home Office in Bentonville, Arkansas.

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Why SoftPhones are the future of retail communication

Inside Retail

Retail moves fast. As operations, challenges and opportunities continue to shift and grow, so must the tools that help our teams stay connected. SoftPhones have been rising to the top as one of the most flexible and feature-rich communication solutions on the market. Combining VoIP technology with an easy-to-use app that doesnt require any physical hardware apart from your smartphone or PC is a match made in heaven for retailers.

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Costco Teamsters Authorize Nationwide Strike

Retail Wire

The Costco Teamsters voted in favor of the strike by 85%.

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Boost Your Website Traffic with These Proven Strategies

Driving traffic to your website is key to growing your business online. In this blog, we explore proven strategies to attract more visitors and boost engagement. Learn how to optimize your site for search engines, leverage social media, and create compelling content that resonates with your audience. We’ll also cover the importance of email marketing, online advertising, and analyzing your traffic to refine your approach.

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Asic warns BNPL players of new regulations

Inside Retail

The Australian Securities and Investments Commission (Asic) has warned of stricter requirements for providers of buy now, pay later (BNPL) services when new regulations are implemented later this year. Starting June 10, businesses will need to hold a licence that authorises them to act as a credit provider in order to provide customers with BNPL contracts.

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Martin Luther King Jr. Holiday: Which Stores Are Open, and Which Are Closed?

Retail Wire

The Martin Luther King Jr. holiday is today.

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Rappers Krept & Konan to open first ‘inclusive’ supermarket in Croydon

Retail Gazette

Rappers Krept & Konan are opening a supermarket specifically tailored to serve the needs of black, Asian and ethnic communities in Croydon. Saveways is set to open on 1 February on 102 Beddington Lane, Croydon, the hip hop duo and Saveways co-founder Kaysor Ali said the move will set a new benchmark in the UK ethnic grocery market. The 15,000 sq ft supermarket will specialise in premium halal produce and world foods.

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Dunelm backs UK manufacturing with expansion of Made to Measure offer

A1 Retail

Dunelm customers will now benefit from best-in-class product and service across Curtains, Roller Blinds, Venetians and Shutters Expanded manufacturing facilities will create 60 new jobs in the UK Dunelm, the UK homewares retailer, is doubling down on its UK manufacturing heritage by expanding its bespoke Made to Measure services for customers and further developing its offer across Curtains, Blinds and Shutters Based in the Midlands, Dunelm is creating 60 new jobs as part of the expansion, incre

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

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Poundland owner calls in advisers amid sales slump

Retail Gazette

Poundland owner Pepco group has called in advisers to address the value retailer’s sales slump. The parent company has taken on AlixPartners to deal with the ongoing sales decline, with City sources raising the possibility that it could be looking into the sale of Poundland or is mulling a formal restructuring process that could result in job cuts and store closures.

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Moderato Wines announces major listing with Majestic Wine

A1 Retail

Francesaward-winning alcohol-free wine brand, Moderato is proud to announce its latest milestone, a strategic listing in the UKs largest wine retailer, Majestic Wine – following the retailer’s partnership with no and low alcohol movement, Club Soda. The listing sees Moderato Wines available across Majestics 212 strong network of UK based stores and online from December 2024, in plenty of time for those taking part in Dry January this month too.

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Aldi outpaces rivals with highest hourly pay rate for supermarket workers

Retail Gazette

Aldi has announced a pay increase for its store assistants, raising hourly rates to at least 12.71 nationally and 14.00 within the M25, cementing its position as the best-paying supermarket in the UK. Pay for store assistants will rise further based on length of service, reaching 13.62 nationally and 14.23 within the M25. The changes will take effect from Saturday 1st March 2025.

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Junction 32 celebrates best year yet

A1 Retail

Junction 32, Yorkshires outlet shopping destination, rounded off a record-breaking 2024 with exceptional results during the Christmas trading period, underscoring its status as a leading outlet shopping destination. The centre achieved year-on-year growth across both sales and footfall, with standout performances in key categories. The week commencing 23 rd December saw sales increase by an impressive +21 percent, with footfall up by +4 percent compared to the same week in 2023.

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The Evolving Retailer's Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever