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The holiday season brings a surge in shopping, both in-store and online. From mountains of packaging to returned products that may contain hazardous materials, management of returned, damaged or expired products becomes increasingly complex and voluminous during the holidays and post-holiday season. Retailers must navigate these challenges while staying compliant with regulations so they can ensure smooth operations and demonstrate environmental responsibility.
Asias creative festival Artbox returned last week with an expanded edition aimed at merging art, community, and commerce. The festival was held at Singapore Expo Hall 4, featuring more than 600 food and retail vendors from across Singapore, Thailand, Korea, Hong Kong, and Malaysia. Artbox is built on the vision of bringing people together to celebrate creativity and foster collaboration within the creative industry, Kent Teo, founder and CEO of Invade, the company behind Artbox, told Inside Reta
Festive sales at Battersea Power Station increased by 13.4% in November and December 2024 and footfall grew by 11% compared to the same period in 2023, as the riverside neighbourhood celebrated its best Christmas to date. By the end of 2024, the riverside destination had welcomed more than 26 million visitors since the Grade II listed Power Station and Electric Boulevard, the neighbourhoods pedestrianised high street, opened to the public in October 2022.
Five years after acquiring the online marketplace for $230 million, Wesfarmers has decided to wind down Catch , citing a competitive Australian e-commerce landscape. “The recent increase in competitive intensity in the Australian e-commerce sector has affected Catch’s financial performance and growth prospects,” said Rob Scott, Wesfarmers MD. “In this environment, the Groups retail and health businesses, with their leading omnichannel offerings and trusted brands, are bet
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
PXP , a leading omnichannel global payment platform and innovative industry disruptor, is announcing the launch of its industry-redefining technology platform, PXP Unity. Marking a shift in payments, PXP offers a single integration into a commerce ecosystem that makes business simpler, better and more connected. It promises to transform and empower merchants with next generation POS and online services, providing more control over their transaction data, smart routing options, and a catalogue of
Dunelm, the UKs largest homewares retailer, is doubling down on its UK manufacturing heritage by expanding its bespoke Made to Measure services for customers and further developing its offer across Curtains, Blinds and Shutters. Based in the Midlands, Dunelm is creating 60 new jobs as part of the expansion, increasing the number of colleagues at its manufacturing sites in the area to 310 in a boost to the local economy.
Morrisons workers have made a major step forward in their equal pay case, following a judgment handed by the Employment Tribunal. The claimants, mostly female employees in the supermarket chain ‘s stores, are fighting for equal pay for work of equal value compared to predominantly male workers in the retailers distribution centres. This latest judgment follows the conclusion of the final Stage 2 Equal Value hearing, held at Leeds Employment Tribunal in late 2024.
Morrisons workers have made a major step forward in their equal pay case, following a judgment handed by the Employment Tribunal. The claimants, mostly female employees in the supermarket chain ‘s stores, are fighting for equal pay for work of equal value compared to predominantly male workers in the retailers distribution centres. This latest judgment follows the conclusion of the final Stage 2 Equal Value hearing, held at Leeds Employment Tribunal in late 2024.
Battersea Power Station experienced its most successful festive season to date, with sales increasing by 13.4% in November and December 2024 and footfall growing by 11% compared to the same period in 2023. This record-breaking Christmas trading period capped off a strong year for the riverside neighbourhood, which welcomed over 26 million visitors since its grand opening in October 2022.
Hip Pocket Workwear & Safety has announced a leadership shift, appointing a CEO to the 31-year-old Australian-owned business. The retail chain has more than 50 locations in its network. Peter Fiasco, Kwik Kopys head of franchising, takes on the brand new role on 3 February 2025. The joint directors atHip Pocket Workwear & Safety(HPWS), John Gleeson and Mark Fidler, said the appointment allows them to focus on strategic board-level matters while supporting Peter on specific projects.
Dunelm customers will now benefit from best-in-class product and service across Curtains, Roller Blinds, Venetians and Shutters Expanded manufacturing facilities will create 60 new jobs in the UK Dunelm, the UK homewares retailer, is doubling down on its UK manufacturing heritage by expanding its bespoke Made to Measure services for customers and further developing its offer across Curtains, Blinds and Shutters Based in the Midlands, Dunelm is creating 60 new jobs as part of the expansion, incre
Aldi is set to expand its footprint in London by opening nine new stores within the M25 in 2025 as part of a 55 million investment. The openings are part of a larger 650 million UK-wide investment in the year ahead, reflecting the supermarkets commitment to offering high-quality, affordable groceries to more shoppers across the country. The retailer has already revealed four of the nine locations where its new stores will be opening: Wimbledon, Fulham Broadway, Caterham, and Orpington.
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
The Murray Street Mall shopping precinct in Perth has welcomed an abundance of new high-end retailers in the past few months, de-crowing King Street as the states go-to luxury pit stop. Swiss watch brand Longines is the latest, boasting a corner facade at the intersection of William and Murray Street. Over 15 luxury brands have moved to the Murray Street precinct from King Street, one block, or about 250 metres, away, in the past six months.
Francesaward-winning alcohol-free wine brand, Moderato is proud to announce its latest milestone, a strategic listing in the UKs largest wine retailer, Majestic Wine – following the retailer’s partnership with no and low alcohol movement, Club Soda. The listing sees Moderato Wines available across Majestics 212 strong network of UK based stores and online from December 2024, in plenty of time for those taking part in Dry January this month too.
Evolve Estates, part of commercial property and investment collective M Core has acquired Dolphin Quays, a mixed-use development comprising retail, leisure, offices, residential and a car park on a 2.62-acre site of prime harbourfront land. Dolphin Quays is one of the harbourfront’s principal restaurant and caf destinations in Poole. This latest acquisition further demonstrates Evolves’ expertise in identifying opportunities to buy, manage, and curate landmark mixed-use developments
Junction 32, Yorkshires outlet shopping destination, rounded off a record-breaking 2024 with exceptional results during the Christmas trading period, underscoring its status as a leading outlet shopping destination. The centre achieved year-on-year growth across both sales and footfall, with standout performances in key categories. The week commencing 23 rd December saw sales increase by an impressive +21 percent, with footfall up by +4 percent compared to the same week in 2023.
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Rappers Krept & Konan are opening a supermarket specifically tailored to serve the needs of black, Asian and ethnic communities in Croydon. Saveways is set to open on 1 February on 102 Beddington Lane, Croydon, the hip hop duo and Saveways co-founder Kaysor Ali said the move will set a new benchmark in the UK ethnic grocery market. The 15,000 sq ft supermarket will specialise in premium halal produce and world foods.
Co-op has launched its first new store of 2025 in Salford Quays, kicking off an ambitious year of convenience growth for the retailer. The new store, located on the ground floor of Anchorage Gatewaya 29-storey residential developmentis strategically positioned near the areas media, education, and cultural hubs. The Salford Quays store is the first of up to 75 new Co-op locations planned for 2025.
Poundland owner Pepco group has called in advisers to address the value retailer’s sales slump. The parent company has taken on AlixPartners to deal with the ongoing sales decline, with City sources raising the possibility that it could be looking into the sale of Poundland or is mulling a formal restructuring process that could result in job cuts and store closures.
“This is great information.” That was the message I received from a friend who works with a prominent Australian wine brand. She had just received the results of a promotion run across Victoria and was trying to understand why the campaign performed so well in some areas compared with others. A quick search led her to our demographic profiles for local areas for the best performing suburbs.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Pets at Home CEOLyssa McGowan has warned that the changes to National Insurance in the Budget will negatively impact flexible and part-time workers, as well as women. Speaking to the Mail on Sunday, McGowan highlighted that the retail sector faces an 18m hit from the changes, which have contributed to a 33% fall in the companys share price over the past six months.
OnBuy.com, one of the fastest growing British tech challenger brands, has announced it is moving its HQ from Bournemouth to London and launching a base in New York. It marks the start of a period of rapid international expansion which will establish OnBuy as a global e-commerce business. The news comes as the pioneering instant cashback marketplace – which connects sellers with over 6m customers – reported a record-breaking year of sales in 2024.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Aldi has launched a new own label Chardonnay in partnership with The Hidden Sea to support the removal of plastic from the ocean. The partnership means that for every bottle ofKooliburra Hidden Sea Chardonnay bought by Aldi customers, the equivalent of 10 plastic bottles worth of ocean plastic will be removed.
iStock/Tim Brown What's affecting me, my clients, my colleagues and other global small business owners: What to know about the federal holiday to honor Martin Luther King Jr. When is the last time Inauguration Day and MLK Day fell on the same day ? Quote of the week: We will be able to hew out of the mountain of despair a stone of hope." Martin Luther King Jr, from his "I Have a Dream" speech, August 1963 What's open and closed on MLK Day and DT Inauguration Day.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
thortful , a UK online marketplace for greeting cards, is entering a bold new chapter with a vibrant rebrand thats as unique as the creators behind its designs. Renowned for its innovative, bold, quirky cards, every aspect of thortfuls updated look – from colours and fonts to a quirky new cast of characters – embodies a fresh, optimistic, and playful personality.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Toolstation, part of Travis Perkins plc and one of the UKs largest suppliers of tools, accessories and building supplies, is rolling out its rapid delivery service to over 460 of its stores across the UK, following its successful trial in November in 44 stores.
Braintree Village has announced that global fashion house Coach, will be joining its retail line-up this Spring. The 2,260 sq ft store will be located opposite the South Entrance and will be the first standalone Coach store in the region. Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, making beautiful things, crafted to lastfor you to be yourself in.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Northern Irelands fastest-growing electric vehicle infrastructure company has today announced a new strategic partnership with leading premier designer shopping outlet, The Boulevard, to allow customers to charge their car while they shop.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Noble Foods, the UKs leading egg supplier, is launching its most ambitious advertising campaign to date forthe happy egg co.The 2.3 million investment in the Happy Hens Lay Tasty Eggs campaign reflects the brands continued commitment to connecting its industry-leading hen welfare practices with the delicious, high-quality eggs consumers enjoy every day.
The Australian Open has surpassed the Melbourne Cup as the citys most fashionable event and retailers are using the grand slam court and its surrounding grounds as a living billboard. Ralph Lauren has been titled the official outfitter of the Australian Open and New Balance the official performance apparel and footwear partner for the Australian Open.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Fenwick, one of the UKs most established family-owned chain of Department Stores, launches its first campaign of 2025, Cloud 9. Acknowledging that the beginning of the year can be challenging, Fenwick, along with its brand partners, shares a guide to lifting energy levels, reaching above the clouds to where the sky is blue and hopeful.This […] If y
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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