Tue.Dec 24, 2024

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Private Label Everything: Why ‘Off-Brand’ is On-Trend

Retail TouchPoints

For decades, household name brands have topped the consumer market. Theyve dominated shelf space at retailers around the world while owning consumer mindshare thanks to massive marketing budgets, established reputations and widespread recognition. Conversely, private labels were perceived solely as cost-effective solutions that helped stretch family budgets or worse, uncool and untrendy alternatives to the national brands they competed with on the shelf.

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Five Retail Trends to Watch in 2025

365 Retail

The retail industry is approaching 2025 with significant momentum and a dynamic landscape shaped by notable developments over the past year. In 2024, the sector navigated a period of change driven by shifting consumer expectations, economic pressures, and evolving workplace dynamics. A new government in the UK introduced policies that have influenced business operations and consumer spending patterns, particularly in areas such as taxation and sustainability incentives.

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Data: Last-minute shoppers drive footfall surge ahead of Christmas

Retail Gazette

December 23, the peak shopping day ahead of Christmas, has once again been fruitful for retailers across the UK. Data from MRI Software shows footfall across the UK surged 28.5% yesterday, led by a 45.5% rise in shopping centre footfall, alongside a 31.1% jump in retail parks. Footfall across UK high streets also enjoyed strong week-on-week growth, which was up 18.8%.

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Holland & Barrett to Open Two New Stores on Oxford Street

365 Retail

Holland & Barrett is preparing to launch two new stores on Londons Oxford Street, located at opposite ends of the iconic shopping destination. The openings are set to take place ahead of January, a key period for wellness-focused consumers. The first store, at 385 Oxford Street near Bond Street station, occupies 2,282 sq ft. The second, located at 146/148 Oxford Street near Tottenham Court Road, measures over 1,500 sq ft.

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Boxing Day footfall to rise +2% year-on-year after stellar Super Saturday weekend for in-store shopper counts – RetailNext

Retail Focus

After a jump in shopper counts over Panic Weekend (21 and 22 Dec 2024), Boxing Day (26 Dec 2024) store traffic is also expected to rise +2%, according to RetailNext , the leading analytics solution for bricks-and-mortar retailers. Original data from RetailNexts UK shopper traffic index, which captures billions of store visits globally each year, showed that footfall on Super Saturday (21 Dec 2024) jumped +2.2% year-on-year, prompted by retailers offering early Boxing Day discounts as well as the

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Fortnum & Mason warn customers hampers may not arrive for Christmas

Retail Gazette

Fortnum & Mason has warned customers that their festive hampers may not arrive in time for 25 December due to “staffing issues” The luxury department store said it had put caps on orders of its Christmas hampers because of high demand, The Telegraph reported. The retailer, which launched a pop-up in Heathrow Terminal 4 earlier this month, has been the subject of complaints across X – formerly Twitter – with some shoppers claiming they had been placed on hold for over

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Asda owners enjoy £44m payout despite poor performance

Retail Gazette

Asdas private equity owner has enjoyed a 44m payout despite the supermarket chains ongoing struggles. Newly filed accounts for TDR Capital, which also owns pet retailer Jollyes, show its partners shared a profit pot of 43.9m in the year to March, 10m more than the 33.6m from the year prior. The highest earning partner received 2.9m, The Telegraph reported.

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Søstrene Grene to Open New Store in Colchester

365 Retail

Popular Danish lifestyle brand Sstrene Grene is set to open its newest UK store in Colchesters Culver Square Shopping Centre on Friday 17th January 2025. The Colchester store marks the brands first UK opening of 2025 and its second location in Essex, furthering its expansion across the country. The new store will feature Sstrene Grenes signature Scandinavian design and frequent product drops, offering a wide range of items such as contemporary homewares, furniture, kitchen essentials, seasonal d

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B&Q acquires 3 Homebase stores in Ireland

Retail Gazette

B&Q is set to acquire three Homebase stores in the Republic of Ireland for 3.2m following the retailer’s collapse last month. The stores in Letterkenny, Navan and Waterford will join the DIY chains eight stores, and staff will be transferred across. B&Q said the deal will add a combined 9,300 sqm to its portfolio in Ireland and aims to convert the spaces to its banner by the end of next year.

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Klarna to be automatically enabled for all new customers under new WooCommerce distribution agreement

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Klarna, the AI-powered global payments network and shopping assistant has expanded their partnership with Woo, the flexible, open-source ecommerce solution built on WordPress, by making Klarna a default payment option for merchants using WooPayments.

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AI In The Aisles: The Executives Guide To Better In-Store Experiences

Speaker: Steve Worthy, MBA

The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.

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Let’s Play 20 Customer Experience (CX) Questions – Part One

Hyken

Lets play 20 Questions. Luke Jamieson, a customer experience (CX) thought leader in Australia, asked me to answer 20 customer experience questions in a lightning round style for one of his projects. As I considered my answers, I realized that the subscribers to my newsletter and videos would also enjoy them. There is a lot here, so Im breaking it into two parts.

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Søstrene Grene to open in Colchester and Leeds in January

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Popular Danish lifestyle brand, Sstrene Grene, is bringing its signature Scandinavian charm to Colchester on Friday 17th January 2025. Located in Culver Square Shopping Centre, the new store marks an exciting step in the brands UK expansion, offering a touch of Danish hygge to kick off the year.

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Wendy’s Is Closing 140 Locations by the End of 2024. Here’s Who May Be Affected.

Retail Wire

Wendy's is closing several locations before the year is over.

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Saks Global names new leadership as it completes $2.7B Neiman Marcus acquisition

Retail Dive

Saks CEO Marc Metrick will lead the expanded company, while Chief Merchandising Officer Tracy Margolies will take over as Bergdorf Goodman’s president.

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Del Taco May Finally Be Coming to South Carolina. Here Are the Details.

Retail Wire

Del Taco is coming to the Prairie State.

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How to keep holiday shoppers coming back in 2025

Retail Customer Experience

By focusing on customer retention through strategies like personalized communication, exclusive perks, free shipping, and referral programs, you can turn seasonal shoppers into loyal customers who keep coming back all year round.

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Costco Egg Recall Raised to Highest Risk Level by FDA Over Salmonella Fears

Retail Wire

The Costco egg recall is going to be affecting millions of customers.

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Comment on The Retailer’s Guide to Pain Free In-Store Sign Planning : Part 3 by binance

Cross Cap

Our previous installment of this guide covered the setting up of a sign library, and what information should you should be storing about the graphics you use in-store. (You can find Part 2 here!) Without further ado, here’s the conclusion to our guide to in-store sign planning.

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Breaking The Commerce Bottleneck: Your SAP Exit Plan Starts Now

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Cadbury Loses Royal Warrant for the First Time in 170 Years

Retail Wire

Cadbury has had its Royal Warrant removed by King Charles.

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Comment on Guide To Analyzing The Overall Lift Of A Retail Promotion by best binance referral code

Cross Cap

Thank you for your sharing. I am worried that I lack creative ideas. It is your article that makes me full of hope. Thank you. But, I have a question, can you help me?

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Whataburger Gives Away Las Vegas Wedding

Retail Wire

Whataburger is giving fans the chance to win a free themed wedding.

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Three New Tenants Sign Leases at Nora District in West Palm Beach, Florida

Shopping Center

West Palm Beach, Fla. Three new tenants have signed leases at The Nora District, a mixed-use project currently underway in West Palm Beach. IGK Salon, Indaco and ZenHippo will occupy… The post Three New Tenants Sign Leases at Nora District in West Palm Beach, Florida appeared first on Shopping Center Business.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Walmart and Branch Messenger Face CFPB Lawsuit Over Driver Pay Program

Retail Wire

CFPB is going after Walmart and Branch Messenger for collecting millions in "junk fees.

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Presidium to Break Ground on Next Phase of 314-Acre Mixed-Use Project in Austin, Texas

Shopping Center

Austin, Texas Presidium will break ground on the next phase of The Row, a 314-acre mixed-use project in Austin. Featuring a 6,250-square-foot freestanding restaurant site and 22,000 square feet of… The post Presidium to Break Ground on Next Phase of 314-Acre Mixed-Use Project in Austin, Texas appeared first on Shopping Center Business.

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Is EPCOT’s Coral Reef Restaruant the Worst Restaurant at Walt Disney World?

Retail Wire

The Coral Reef Restaurant at EPCOT continues to divide customers.

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Nordstrom Family, Liverpool to Take Namesake Department Store Chain Private in $6.25 Billion Deal

Shopping Center

Seattle Nordstrom Inc. (NYSE: JWN) has signed a definitive agreement with the Nordstrom family and Mexican omnichannel retailer El Puerto de Liverpool SAB de CV (Liverpool) in a deal that… The post Nordstrom Family, Liverpool to Take Namesake Department Store Chain Private in $6.25 Billion Deal appeared first on Shopping Center Business.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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LEGO’s Reinvention: Brickbuilder Revenue Grows as Company Taps Into Pop Culture, Invests in New Customers

Retail Wire

LEGO is experiencing continued revenue growth by investing in new customers and retaining existing fans.

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Cohen & Steers, Sterling Acquire 231,700-Square-Foot Retail Center in San Mateo, California

Shopping Center

San Mateo, Calif. Cohen & Steers Income Opportunities REIT (CNSREIT) and Sterling Organization have acquired Bridgepointe Shopping Center, a 231,700-square-foot retail center in San Mateo. Tenants at the property, which… The post Cohen & Steers, Sterling Acquire 231,700-Square-Foot Retail Center in San Mateo, California appeared first on Shopping Center Business.

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CFPB Accuses Rocket Homes and Jason Mitchell Group of Illegal Kickback Scheme

Retail Wire

Rocket Homes and real estate firm The Jason Mitchell Group in hot water with the government.

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Comment on How Not to Fail in Managing Your Holiday Marketing Plan by binance referal code

Cross Cap

How to stay on track of all marketing initiatives during the holiday season? Here are five points to consider when mapping out a holiday marketing plan.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.