Inside Retail

MARCH 13, 2024

Department store chain Myer has appointed non-executive director Olivia Wirth as CEO and executive chair, effective June 4. Wirth will succeed current CEO and MD John King, who will remain in his role until June 3 to facilitate the transition and handover. Previously, Wirth served as the CEO of Qantas Loyalty, where she worked for nearly 15 years. “Since joining the board last year, Olivia has demonstrated impressive commercial acumen and an acute understanding of the dynamics facing both Myer a

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Department Stores ATS 290

Retail Wire

MARCH 13, 2024

IBM recently conveyed to its employees within its marketing and communications division that a reduction in the workforce is imminent, as reported by an insider familiar with the situation.

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Inside Retail

MARCH 13, 2024

Spanish retailer Mango is honing in on adaptable clothing to help customers adjust to wild swings in temperature as climate change makes fashion less seasonal, Chief Executive Toni Ruiz told Reuters. The clothing industry used to work according to clearly delineated seasons, but global warming means it needs to adapt to periods that can include a mix of hot and cold temperatures and produce pieces that reflect those transitions, Ruiz said. “Before, when you came back from summer, all the s

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Retail Wire

MARCH 13, 2024

The United States House of Representatives has passed a bipartisan bill aimed at banning TikTok in the United States. Now the bill moves to the Senate, and if it passes, it will force TikTok’s Chinese owner to sell the popular video app, or else it will be banned in the U.S.

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Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Inside Retail

MARCH 13, 2024

Singaporean telecommunications company Singtel has denied it plans to divest its Optus subsidiary in Australia – despite reports in the Australian Financial Review that discussions with a Canadian buyer are in “advanced stages” Singtel halted trading of its shares in Singapore last night (AEST time) after the news broke in the AFR, pending the release of an announcement.

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Retail TouchPoints

MARCH 13, 2024

Long before there was livestreaming, social media or even the internet, there were home shopping networks — and the undisputed leaders of that realm were QVC and HSN , now both operated under the umbrella of Qurate Retail Group. But the heyday of “home shopping” in that context is now firmly behind us. Consumers, especially younger ones, have moved on to places like Netflix , YouTube and TikTok.

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Retail TouchPoints

MARCH 13, 2024

Dollar Tree Inc. will shutter approximately 600 Family Dollar stores in the first half of its 2024 fiscal year, which began Feb. 4, 2024. The discount retailer also plans to close an additional 370 Family Dollar stores and 30 Dollar Tree locations over the next several years as each store’s current lease expires. The retailer opened 219 stores during its Q4 for a total of 641 during the full fiscal year.

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Grocer Planning Location ATS 267

Retail Wire

MARCH 13, 2024

Pi Day, celebrated annually on March 14 (3/14), brings deals on both pizza and dessert pies at various restaurants and grocery stores. Here's what to expect for 2024.

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ATS 264

Retail TouchPoints

MARCH 13, 2024

Despite Tightening Wallets, Select Brands Flourish As spend growth softened in the second half of 2023 across discretionary categories and companies geared toward more price-conscious consumers flourished, opportunities presented themselves for brands that kept an open mind. The trend of a cautious yet resilient consumer has continued into the early stages of 2024, with high-ticket luxury and department store industries underperforming sectors that sell necessities — online retail, discount/club

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Payment Services Consumer Customer Retention Marketing 250

Retail Wire

MARCH 13, 2024

The staff of a Dollar General Store in Wisconsin all walked off their jobs at the same time over the weekend. They claim they are "overworked" and "underpaid.

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ATS 265

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

MARCH 13, 2024

Americans discard nearly 120 billion pounds of food every year — approximately 40% of the country’s food supply. Rite Aid is tackling this food waste issue head-on by partnering with Copia , a technology-enabled service that helps manage food surplus redistribution. The pharmacy retailer will use Copia’s platform to track inventory, prove compliance and record impact.

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Management ATS Consumer 244

Retail Wire

MARCH 13, 2024

Toyota Motor, along with other major Japanese companies like Panasonic, Nippon Steel, and Nissan, has made a landmark decision in agreeing to the largest pay increase for factory workers in 25 years.

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Retail TouchPoints

MARCH 13, 2024

Purple Innovation, Inc. , maker of the Purple mattress, and Tempur Sealy International, Inc. , have established new partnership parameters amid Tempur Sealy’s planned acquisition of Mattress Firm. The companies also have “amicably resolved” their “various intellectual property disputes,” according to a Purple press release. Tempur Sealy initially announced its plans to acquire Mattress Firm in May 2023 for $4 billion in a cash and stock transaction.

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Wholesale Planning Consumer Marketing 243

Retail Focus

MARCH 13, 2024

atria Watford, one of the UK’s most popular retail and leisure destinations, owned by property company SGS and asset managed by Global Mutual in conjunction with Savills as property managers, is pleased to announce that British womenswear brand, Hobbs , has opened its first store at atria Watford. Hobbs’ new store will showcase the brand’s latest collection, blending timeless style with a British sensibility.

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Fashion Management Location ATS 147

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail TouchPoints

MARCH 13, 2024

At the iconic intersection of Broadway and 57 th Street, Nordstrom is launching Bode at The Corner, the first in a series of pop-ups and brand takeovers in a dedicated space at the Nordstrom NYC flagship. The Bode installation, open through April 7, 2024, will feature the brand’s luxury menswear and womenswear collections, which are characterized by high-level historical reproductions as a means of preserving handcraft techniques.

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Retail Wire

MARCH 13, 2024

Kohl’s is expanding its retail strategy by partnering with WHP Global, owner of Toys"R"Us and Babies"R"Us, to open Babies"R"Us shops in its stores.

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Shopping 130

Retail TouchPoints

MARCH 13, 2024

As it readies for the opening of its first large-format store , Wayfair is rolling out refreshed branding and a new campaign called “Welcome to the Wayborhood.” Image courtesy Wayfair Wayfair’s first store will open this spring in Wilmette, Ill., just outside of Chicago. The company promises “immersive and interactive” experiences across 19 departments, ranging from furniture and décor to outdoor and home improvement.

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Inside Retail

MARCH 13, 2024

With the world’s ongoing uncertainties and struggles, it’s not surprising that a report from Oracle and author Gretchen Rubin found that people want brands to make them smile and laugh more. The study of 12,000 people across 14 countries found that consumers will reward brands that embrace humour with loyalty, advocacy and repeat purchases. A whopping 41 per cent of customers would walk away from brands that don’t make them laugh and smile on a regular basis.

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Customer Experience Supermarket Advertising Planning 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

MARCH 13, 2024

Mike Abbott, previously of Apple and recently hailed as General Motors' executive vice president of software and services, is bidding farewell to the company. This departure throws a wrench into GM's ongoing efforts to overhaul its vehicle software strategy.

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Inside Retail

MARCH 13, 2024

Craveable Brands’ Oporto is poised to open its 200th restaurant, a mega milestone for the Bondi-born Portuguese-style chicken chain. The opening of greenfield sites at Caboolture South and Wodonga will tip the fast food business over the landmark number as it continues to expand its footprint. Oporto CEO Samantha Bragg told Franchise Executives she is thrilled to see the brand become accessible to more Australians.

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Marketing ATS 130

Retail Gazette

MARCH 13, 2024

Asda workers at its Wisbech store are set to strike during Easter weekend, one of the supermarket’s busiest times of the year, the GMB union has warned. Roughly 170 staff members will walk out on 29 and 30 March in a 48 hour strike, the trade union said. GMB claimed industrial action had been triggered by hour cuts and a rise in a bullying management culture.

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Supermarket Management Planning ATS 142

Retail Wire

MARCH 13, 2024

Adidas announced its proposal for a flat dividend for 2023, with a forecast for growth in the latter part of this year.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Gazette

MARCH 13, 2024

Sephora and Next are set to open new stores in Newcastle’s Eldon Square later this year as the landlord unveiled a new partnership with the local council to accelerate planning applications. Next has signed a ten-year lease to open a 61,000 sq ft department store inside the former Debenhams unit in November. Beauty giant Sephora will also unveil a new 6,600 sq ft flagship later this year, making it the brand’s fourth location in the UK.

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Department Stores ATS Planning Location 117

Retail Wire

MARCH 13, 2024

The digital music giant Spotify is integrating music videos into its mobile and desktop applications in select countries across the globe.

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Retail Gazette

MARCH 13, 2024

Waitrose has been criticised for changing its loyalty scheme so that “weekly” vouchers may now only be delivered from “time-to-time” Under the change, personalised discount vouchers given to members of the supermarket ‘s myWaitrose loyalty scheme each week that offer money off are no longer guaranteed, and may take up to four weeks to arrive.

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Grocer Supermarket Marketing 109

Retail Customer Experience

MARCH 13, 2024

It is paramount retailers ensure the way they use AI always helps rather than hinders the shopping experience, whether that’s preventing stockouts through inventory management or providing personalized product recommendations.

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Inventory Management Management Shopping 104

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Gazette

MARCH 13, 2024

Zalando has forecast a return to growth this year as it revealed it will be opening up its logistics business to more players, describing it as a new evolved pan-European “ecosystem”, in a bid to boost to its performance. In a statement, the German fashion giant said the updated evolved “ecosystem” strategy would help the business drive growth through 2028 after its gross merchandise volume slipped 1.1% to €14.6bn in 2023.

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Shopping Center

MARCH 13, 2024

Key West, Fla. — JLL has brokered the $74.5 million sale of Key Plaza Shopping Center, a 230,970-square-foot retail center located in Key West. Publix anchors the property. Other tenants include… The post JLL Brokers $74.5 Million Sale of Publix-Anchored Retail Center in Key West, Florida appeared first on Shopping Center Business.

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Location Shopping 98

Cisco Retail

MARCH 13, 2024

In my first of three posts about how businesses are leveraging Cisco solutions to simplify operations through a platform approach, I looked at the cloud operating model and how Cisco platforms,… Read more on Cisco Blogs

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Management ATS 98

Shopping Center

MARCH 13, 2024

Chesapeake, Va. — In its fourth-quarter fiscal 2023 results released today, Dollar Tree Inc. (NASDAQ: DLTR) announced that it plans to close approximately 970 underperforming Family Dollar stores. In addition, Chesapeake-based… The post Dollar Tree to Close 1,000 Stores Nationwide appeared first on Shopping Center Business.

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Planning Shopping 98

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience