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Not too long ago, marketplaces were something of a joke among the ranks of legacy retailers, easily brushed off as the naïve fancy of tech upstarts who didn’t understand true retailing. But in the last few years, marketplaces have slowly moved from “passing fancy” into the realm of “transformative innovation.” Giving heft to this shift have been the names steadily joining the ranks of marketplace operators — retail heavyweights like Hudson’s Bay , Macy’s , Simon Property Group and Kroger all hav
Walmart has reiterated a commitment to inclusivity through a significant step aimed at creating a more accommodating shopping experience for those with
Getir has purchased fellow grocery delivery service FreshDirect , a division of Ahold Delhaize , in a deal that is expected to close by Nov. 30, 2023. No financial details of the transaction were disclosed. Founded in 2002 and currently employing 3,200 people, the Bronx-based FreshDirect is a pioneer in New York City grocery delivery. Grocery conglomerate Ahold Delhaize acquired FreshDirect in November 2020.
AKA Brands witnessed its Culture Kings business thrive in the US but suffer a decline in Australia during the third quarter of FY23. The NYSE-listed parent company said that its Culture Kings flagship store in Las Vegas has already surpassed its annual revenue target. However, the company attributed a decline in its gross margin to the targeted discounting implemented in Culture Kings Australia and a higher returns rate.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Stitch Fix has hired a new Chief Product and Technology Officer to lead the struggling online personal styling service’s technology, product, data science, security and IT teams. Tony Bacos will begin today and report directly to CEO Matt Baer. In this role, Bacos will work to better utilize Stitch Fix’s data science capabilities and stylist expertise as a way to improve personalization efforts, forge better relationships between stylists and customers, and unlock new growth opportunities for th
Since launching in Melbourne in 2014, Belles Hot Chicken (Belles) has grown to six existing locations, including a new opening in Bondi, Sydney, a few weeks ago, and is now looking to raise between $1 million and $2 million to fund further expansion. The popular premium dining brand has launched a crowdfunding campaign, through equity crowdfunding platform Birchal.
The retail industry stands at a crossroads over concerns about sustainability. The need to adopt eco-friendly practices has become more pressing than ever, and retail is evolving beyond just selling goods to play a vital role in combating climate change and environmental damage. As such, the call for retailers to take a more responsible, green approach has echoed loudly worldwide.
The retail industry stands at a crossroads over concerns about sustainability. The need to adopt eco-friendly practices has become more pressing than ever, and retail is evolving beyond just selling goods to play a vital role in combating climate change and environmental damage. As such, the call for retailers to take a more responsible, green approach has echoed loudly worldwide.
As part of multiple efforts to diversify its supplier base, Victoria’s Secret & Co. (VS&Co) is working directly with minority-owned cotton farms in northern Alabama. By working with and compensating the farmers directly, VS&Co is seeking to create more economic opportunities for the minority-owned farms and gain greater visibility into who is growing the cotton and how it’s grown.
When it debuted its first Holiday Roast in 1995, Tofurky struck a cultural chord and became embedded into the holiday cultural zeitgeist. To celebrate that some people passionately love the Holiday Roasts (more than 7.2 million of them have been sold to date), but that others consider them a ready-made joke, Tofurky has unveiled an ecommerce experience for holiday 2023 that touts a vast assortment of “hilariously ludicrous gifts.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Beauty and personal care retailer, Pinalli , has digitally improved its customer experience and in-store operations using a solution from Pricer , the world’s most reliable provider of ESLs (Electronic Shelf Labels). Founded in Emilia, Italy in 1984, Pinalli is a luxury beauty chain, renowned for its excellence in service, advice, price and quality.
Alcohol distributor Southern Glazer’s Wine & Spirits has launched a new logistics service for the alcohol industry that will offer storage and packaging services for any wine and spirits supplier, regardless of whether or not they currently have a relationship with Southern Glazer’s. Called Ankaa Gl o bal Logistics , the new 3PL company will be operated as a wholly owned subsidiary of Southern Glazer’s.
DoorDash has added tax-advantaged HSA and FSA accounts as payment options for on-demand delivery of more than 30,000 eligible products. To publicize the new option, the delivery service has added “HSA/FSA Eligible” labels under individual products on select merchants’ store pages. Many of these benefits are “use it or lose it,” with unused funds not carried over into the new calendar year, making Q4 a prime time for consumers to access them.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Over the past year, Thankyou has undergone a sizable transformation. After restructuring its entire business model , the purpose-driven personal care brand launched a number of new initiatives, including a home cleaning range, a pop-up store at Melbourne Emporium , and a series of t-shirts for its most devoted customers. This week, Thankyou relaunched its direct-to-consumer e-commerce store, where customers can now shop its entire range of products in one place.
Outlet Shopping at The O 2 , which is owned and operated by Waterfront Limited Partnership, a joint venture between AEG and Crosstree Real Estate Partners, is celebrating a strong period of trading throughout October, solidified by a stellar half-term week and the recent opening of Calvin Klein’s significantly upsized store, marking an 87% increase in its retail footprint at the destination.
In a landscape saturated with marketing messages vying for consumer attention, personalisation has emerged as a beacon guiding brands to foster deeper connections with their audience. The e-commerce industry is witnessing a paradigm shift where marketers are gradually moving away from a ‘blast to all’ approach to more targeted and personalised communication, saving both time and resources.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
In an age when consumers are becoming more and more immersed in the world of social media and video content, the humble book shouldn’t really stand a chance. So, it’s surprising to learn that the market for books, and bricks-and-mortar bookstores, is actually growing. According to industry analytics research firm Statista , the books market in the United States is expected to grow at a compound annual growth rate of 2.33 per cent from 2023 to 2027, marking a notable jump in projected revenue fro
Following in the tradition of Japanese retailers like Loft, Daiso and Muji that bring chic to everyday items and are consummate visual merchandisers, Thailand’s Moshi Moshi has gone into full expansion mode with a concept that uses the same template. Even the name Moshi Moshi is a Japanese phrase – it’s an informal way of saying “hello” when answering a phone call from a family member or friend – and given the love of Thai people for Japanese culture and products, that isn’t such a bad marketing
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Ralph Lauren’s net revenue increased 3 per cent year on year to US$1.6 billion (2 per cent in constant currency) in the second quarter, which the company said exceeded its expectations. The growth was largely driven by Asia revenue, which rose 10 per cent to $348 million (13 per cent in constant currency). Comparable store sales in the region were up by 8 per cent.
The offering is in addition to 78 leases and 21 stores and land parcels that went up for sale in mid-October as the retailer restructures in bankruptcy.
Waitrose is investing in delivering personalised online shopping that will improve the online search and browsing experience using AI tools. The upmarket grocer has signed a deal with Netcore Unbxd, which will help it improve customer service based on past buying patterns and behaviours, including search and browsing habits, product favourites, and brand choice.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
WHSmith has posted soaring sales and profits off the back of increased footfall at its stores as travel rebounded from pandemic lows. Beating analyst expectations, the group reported headline profit before tax of £143m for the year ended August 31, up 96% from last year while group revenue rose 28% to £1,793m. In what the high street retailer called “significant progress”, its travel divisions all saw strong growth with UK trave total revenue up 36%, North America rising 32% and the
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