Retail TouchPoints

MAY 24, 2023

Five Below plans to add at least seven new outlet locations to its store roster this year in partnership with mall operator Simon. The retailer already operates 21 stores within the Simon portfolio. The new locations, slated to open throughout this spring and summer, will be at Simon Premium Outlets in Albertville, Minn.; Pleasant Prairie and Johnson Creek, Wis.; Gaffney, S.C.; Edinburgh, Ind.; Pismo Beach, Calif.; and Tannersville, Pa.

Location 298

Location Planning ATS 298

Retail Wire

MAY 24, 2023

Foot traffic in San Francisco’s Union Square shopping district may be down 27 percent, but tourists are spending big at luxury retailers. “The luxury shopper isn’t experiencing the city the way regular shoppers are—they are in a bubble,” said Neil Saunders, managing director of GlobalData.

Management 264

Management Shopping ATS 264

Retail TouchPoints

MAY 24, 2023

Walmart has opened an in-store Market Fulfillment Center (MFC) at Store 100 in its home town of Bentonville, Ark. Like the retailer’s first MFC , which opened in 2019 in Salem, N.H., the new center uses the Alphabot automated storage and retrieval technology developed by Alert Innovation. MFCs will significantly increase the number of orders a store can fulfill in a day, according to a Walmart blog post , providing faster fulfillment with less substitutions and freeing up associates to help in-s

Fulfillment 271

Fulfillment Customer Experience Planning Management 271

Retail Wire

MAY 24, 2023

A Washington Post-Ipsos survey of working adults finds that 75 percent would prefer working four 10-hour days instead of five eight-hour ones. Workers say the extra day off gives them more time to recover and complete personal tasks. Employers, however, do not appear to be in a rush to move away from the five-day workweek.

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264

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

MAY 24, 2023

COVID, Brexit, and more recently the war in Ukraine, along with a cost-of-living crisis have caused 80% of shoppers to change their purchasing behavior. Unsurprisingly, this has dramatically changed the shopper marketing landscape, and as a result, retail brands are being forced to rethink how they interact with consumers. We have seen changes to routines, homes and priorities — people have had to switch up choices, learn to get creative and try something new to save money.

Consumer 274

Consumer Marketing Finance Shopping 274

Inside Retail

MAY 24, 2023

Westfield Knox is set to open its $355 million redevelopment with elevated fashion and lifestyle retail offerings on June 8. The project includes a full-sized NBL basketball court, a nature-inspired outdoor kids’ play space, a 2000sqm library, and a swimming school concept featuring a 25-metre pool along with seating areas for families to dine.

Outdoor 246

Outdoor Fashion Returns Management 246

Inside Retail

MAY 24, 2023

Japanese brand Uniqlo has decided to leave Russia after suspending its operation there last year, paving the way for a sale of the business, the Izvestia newspaper cited Russia’s deputy trade minister as saying. Uniqlo owner Fast Retailing suspended the clothing brand’s operations in Russia in March 2022, joining scores of international companies, after Moscow sent troops into Ukraine in what it dubbed a “special military operation” Deputy Minister of Industry and Trade V

Point of Sale 246

Point of Sale Accessories Fashion 246

Retail TouchPoints

MAY 24, 2023

The growth of retail media shows no sign of slowing, as established players announce new expansions and new retailers, most recently Save Mart , enter the mix. In the latest developments, Kroger is looking beyond its websites with plans to expand in-store advertising opportunities, and Walmart is teaming up with more tech partners to help brands get the most out of its retail media network.

Advertising 241

Advertising ATS Grocer Planning 241

Inside Retail

MAY 24, 2023

H&M has launched its subsidiary & Other Stories in Australia and New Zealand via an exclusive partnership with the online fashion platform The Iconic. The fashion giant announced the launch in April in its Annual and Sustainability Report, following the launch of sister label Cos online last year. The Iconic carries a curated assortment of & Other Stories’ latest clothing, shoes, and accessories, including dresses, soft tailoring, footwear, and wardrobe basics, with prices ra

Accessories 246

Accessories Fashion Marketing 246

Retail Focus

MAY 24, 2023

French designer eyewear brand, bloobloom, opens its flagship store at 30 James Street in Covent Garden with Mary Charteris and Simon Murphy DJing at the launch. The store is situated near Apple, Rituals and Tiffany & Co and boasts a spacious 600 sq ft across the ground floor. The independent brand will continue to bring eyewear innovation to consumers across London at affordable prices.

Location 189

Location Returns Consumer Shopping 189

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Inside Retail

MAY 24, 2023

Woolworths Group has acquired grocery delivery startup Milkrun following its collapse last month. The retailer’s Metro60 brand will be renamed Milkrun and extend its operations to more than 500 suburbs across Sydney, Melbourne, Brisbane, Canberra and the Gold Coast. Customer orders will be fulfilled from Woolworths’ network of Metro stores using third-party couriers with an average delivery time of 33 minutes.

Fulfillment 243

Fulfillment 243

Retail Focus

MAY 24, 2023

The retail sector is a unique and diverse business. Nevertheless, as in every other sector, you can encounter different problems that can make you slow down, reduce sales and, in the worst case, even close the business at all. This article has collected some main problems you can encounter on your way, so read on and be aware. Lack of product availability Product availability is a key factor in retail success.

Store Layout 130

Store Layout Department Stores Customer Experience Management 130

Inside Retail

MAY 24, 2023

In an increasingly tough market, Abercrombie & Fitch has started its fiscal year on a strong note with group sales up by 2.9 per cent and last year’s loss being transformed into a respectable profit. As a stand-alone set of numbers this is a very solid outcome. However, as it bucks the general direction of the market and stands in marked contrast to the more negative results of many other discretionary retailers, it is an exceptional level of performance.

Apparel 243

Apparel Marketing Consumer Management 243

Retail Wire

MAY 24, 2023

Kwik Trip has been named a Top Workplace in southeastern Wisconsin for 13 years running. The convenience store chain focuses on hiring the right people, onboarding between eight and 10 percent of its 200,000 applicants every year. Kwik Trip then gives them the tools they need to succeed.

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130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

MAY 24, 2023

Australian luxury department store David Jones will celebrate its 185th anniversary this year with a week of festivities at its stores nationwide. The retailer opened on May 24, 1838, and claims to be the oldest continuously operating department store in the world, still trading under its original name. To mark the occasion, customers will be treated to a series of pop-up birthday in-store experiences, performances, photo exhibitions and installations along with complimentary Champagne and sweet

Department Stores 182

Department Stores ATS 182

Retail Wire

MAY 24, 2023

Target will remove some of its LGBTQ+ Pride Month collection merchandise from stores after homophobic and anti-trans individuals and groups spread misinformation about the products including them being tied to Satanists. Some of the retailer’s employees have come under threat from those who side with the lies being spread about the retailer.

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Inside Retail

MAY 24, 2023

Many retailers have become accustomed to using Buy Now Pay Later (BNPL) services to capture customer spend, with the option being particularly popular among younger Australians who are bearing the brunt of cost of living pressures. But, with the federal government set to introduce regulation by placing BNPL providers under the Credit Act, retailers and providers will have to navigate new conditions to abide by the new framework.

Payment Services 147

Payment Services Consumer Accounting Department Stores 147

Retail Wire

MAY 24, 2023

Abercrombie & Fitch posted a three percent gain in same-store sales during the first quarter. The retailer’s profits came in at 39 cents a share. Analysts were expecting it to break even.

ATS 100

ATS 100

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

MAY 24, 2023

Ever since the Covid-19 pandemic upended the traditional ways of working, and employees the world over pushed against business-as-usual, the concept of the four-day work week has been a heated topic of discussion. Positioned as a means of improving work-life balance and productivity, the four -day work week has been trialled around the world, and the results have so far been largely positive.

Planning 130

Planning Management ATS 130

Retail Wire

MAY 24, 2023

Kohl’s posted revenues of $3.36 billion in the first quarter, above the $3.34 billion expected by Wall Street. The retailer reported earnings per share of 13 cents, surprising analysts who were looking for it to post a loss of 42 cents.

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100

Retail Dive

MAY 24, 2023

How can brands plan for the future in a disruptive economic environment? Google partnered with Kantar and Bain to analyze shopper behavior and identified four critical trends that will define the retail industry in the coming years.

Planning 132

Planning 132

Retail Times

MAY 24, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Waitrose has launched its new own-label coconut oil, which is both organic and Fairtrade, the first of its kind in the UK. This coconut oil has been produced by the Sonmic Organic and Natural Farmers’ Association (SONFA).

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Hyken

MAY 24, 2023

You’ve probably experienced this. No matter how hard you try to please some customers, they aren’t happy. It’s frustrating, but at the same time, it’s reality. And speaking of reality, no matter how good you are at creating an amazing customer experience, the customer’s perception counts. Their perception is their reality. I once went to an amazing restaurant – at least, I was told it was amazing.

Customer Experience 109

Customer Experience ATS 109

Retail Wire

MAY 24, 2023

Bath & Body Works is launching its first-ever fabric care line made with scents its customers know and love.

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114

Cisco Retail

MAY 24, 2023

Cloud computing has become wildly popular among IT organizations for a number of reasons, including its ability to enhance efficiency, security, agility, and cost-effectiveness.

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98

Retail Times

MAY 24, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! After a challenging start to 2022 due to high street footfall, Flying Tiger Copenhagen’s 2022 annual report reveals the retailer is back to pre-pandemic revenue figures. Annual global revenue is up 25% compared to the previous year, with UK and Ireland experiencing the largest growth overall at 34%.

ATS 97

ATS 97

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Cisco Retail

MAY 24, 2023

In the past, I have held many discussions on the critical value of the SAP application for businesses. Gartner estimates that 77% of all worldwide business transactions touch an SAP system.

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98

Retail Dive

MAY 24, 2023

The privately held DTC brand attributed the sales to its expanded women’s offering, diversified partnerships and strong shop-in-shop execution.

Shopping 114

Shopping 114

Cisco Retail

MAY 24, 2023

Network automation is now a “must-have” The whirlwind of tech innovation has had a major impact on hardware, software, and of course, network management.

Management 96

Management 96

Retail Dive

MAY 24, 2023

The department store is working on its turnaround this year, leaning heavily on its Sephora partnership to drive sales and traffic.

Department Stores 105

Department Stores 105

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience