Retail TouchPoints

NOVEMBER 27, 2024

Hopefully, most of us won’t have to deal with being homeless during our lives — however, that shouldn’t keep us from feeling empathy for those who are in this situation. Ikea has turned its empathy into action by helping drive the construction of a Small Home in San Antonio’s Towne Twin Village that is grounded in trauma-informed design and now serves as the residence for a formerly homeless person.

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Home Furnishings Outdoor Promotions ATS 311

Retail Focus

NOVEMBER 27, 2024

There is no escaping the subject of sustainability, with retailers under increasing pressure to implement changes to make them into a more planet friendly operation. Of course, this is much easier said than done, with “going green” not something that can be done overnight and instead requires careful thought and planning. While there are some more obvious steps retailers can take to bolster sustainability such as switching plastic-based bags for paper alternatives and putting in place product re

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Retail TouchPoints

NOVEMBER 27, 2024

The past year has been brutal for big retailers when it comes to cybercrime. Breaches have compromised customer records, disrupted online sales and caused network outages that impacted customer deliveries. It’s not as though these companies had no defenses. They did. The alarming reality is that hackers are adopting new methodologies to overcome traditional defensive technologies – and are succeeding.

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Checkout Management Shopping Point of Sale 290

Inside Retail

NOVEMBER 27, 2024

In an era where consumer expectations are sky-high and rising, Australian and New Zealand retailers are under pressure to deliver faster, more efficient last-mile logistics. Freedom Furniture, a leading retailer known for its diverse product range, faced unique challenges in maintaining a reliable, scalable logistics solution that could serve its network of 59 stores across both countries.

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Fulfillment Shipping Inventory Management Customer Experience 130

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

Accounting

Retail TouchPoints

NOVEMBER 27, 2024

With retail sales bouncing around as the UK economy chugs along, marketers in the sector are seeking the best way to keep their customers happy and prevent them from spending their money in another store. They have good reason to fear a fall in retention — savvy shoppers are scouting around for the best deals , so it’s no wonder building loyalty may seem harder than ever.

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Consumer Marketing Promotions Customer Experience 277

Inside Retail

NOVEMBER 27, 2024

Australian retailers forecast a $69.7 billion boost in the lead up to Christmas, expecting this coming trading season will be “more essential than ever.” The Australian Retailers Association (ARA) and American Express Small Retail Index shows that 44 per cent of small retailers are expecting sales to be slightly up or significantly up from last year.

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ATS 277

Inside Retail

NOVEMBER 27, 2024

Webjet is facing legal proceedings for allegedly misrepresenting the minimum price of airfares on its app, email marketing, and social media posts. The Australian Competition and Consumer Commission (ACCC) launched the legal action in the Federal Court against Webjet for displaying “flights from $X” statements but omitting its compulsory service fee and booking price guarantee fee in the advertised prices between November 2018 and November 2023.

Payment Services 264

Payment Services Advertising Consumer Marketing 264

365 Retail

NOVEMBER 27, 2024

The Metrocentre Partnership has announced the opening of several new stores and upgrades within its Red and Platinum Malls, including a 3,933 sq ft store for premium fashion brand Reiss. The investment in retail space, encompassing over 55,000 sq ft of new openings, upsizes, and refurbishments, reflects the continued appeal of Metrocentre as a leading retail destination in the North East.

ATS 65

ATS Outdoor Fashion Location 65

A1 Retail

NOVEMBER 27, 2024

Liverpool ONE is set to have its busiest Christmas in five years, with record numbers of visitors predicted during the festive period. Europe’s leading retail and entertainment destination is expecting over four million visitors in the run up to Christmas, with the boost in visitors anticipated to top records since before the COVID-19 pandemic. Liverpool ONE is forecasting a 7% year-on-year increase in sales by the end of 2024, while footfall is expected to be 3% higher than 2023.

ATS 104

ATS 104

365 Retail

NOVEMBER 27, 2024

EE is preparing to unveil its latest Experience store at Birmingham’s iconic Bullring shopping centre on 28 November. The new space, which will be officially opened by former England International Emile Heskey, promises visitors an engaging opportunity to explore connected technology through interactive zones designed to showcase how tech can enhance everyday life.

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ATS Shopping Consumer 65

Speaker: Steve Worthy, MBA

The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.

Marketing

Retail Gazette

NOVEMBER 27, 2024

Very Group pre-tax losses widened as first quarter sales for the ecommerce giant slipped 5%. The retailer reported its loss before tax had swelled to £22.9m in the 13 weeks to 28 September, up from the £5.8m the year before. It came as group sales for the quarter fell 5% to £450.2m, with revenue for its flagship Very UK brand sliding 3.8% to £392.1m and Littlewoods down 14.4% to £45m.

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Finance Fashion Marketing Management 110

Inside Retail

NOVEMBER 27, 2024

Heavy online marketing spending by Temu and Shein is making it more costly for other retailers and brands to reach shoppers on Black Friday, marketing and industry experts say, with both platforms bidding heavily on search keywords used by competitors. Typing a few words into a search engine is a key starting point for shoppers looking online for gifts or buying for themselves in Black Friday sales, the unofficial start of the holiday shopping season on the day after US Thanksgiving.

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Marketing Fast Fashion Advertising Marketing Spend 130

365 Retail

NOVEMBER 27, 2024

PAIGE , the international apparel brand, has officially opened its second international boutique at Bicester Village , one of the UK’s most renowned luxury shopping destinations. The new store, located at 50 Pingle Drive, Unit 125, Bicester, marks a key milestone in PAIGE’s global expansion and coincides with the brand’s 20th anniversary. The 1,400 sq ft boutique offers a curated selection of men’s and women’s apparel, including denim, knits, outerwear, leather goods, and accessories from PAIGE’

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Boutique ATS Apparel Accessories 65

Inside Retail

NOVEMBER 27, 2024

The Australian Competition and Consumer Commission’s (ACCC) approval of the Chemist Warehouse and Sigma merger could prove to be a landmark moment in the history of Australia’s $20 billion pharmacy industry. The merger still needs to be approved by each company’s shareholders and the Federal Court, but if that occurs, Chemist Warehouse and Sigma will become the biggest pharmacy retailer in Australia.

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Wholesale Consumer Accounting Marketing 130

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

Management

Retail Focus

NOVEMBER 27, 2024

In busy work environments, time is often wasted searching for tools and equipment. Misplaced or disorganised tools can slow down productivity and lead to frustration among employees. Foam shadow boards offer a simple yet highly effective solution to this problem, enabling businesses to maintain order, reduce downtime, and enhance overall efficiency.

Accounting 130

Accounting Point of Sale Location Returns 130

Retail TouchPoints

NOVEMBER 27, 2024

Purpose-driven luxury retailer Olivela already donates a portion of every sale to a range of causes. Now the ecommerce site has unveiled the Women’s Empowerment Fund , aimed at supporting women’s advancement worldwide. The Olivela community already has raised the equivalent of over 1.1 million days of school for girls, and with the launch of the Women’s Empowerment Fund Olivela hopes to scale its support for critical education, climate resiliency and healthcare programs as well.

ATS 162

ATS 162

365 Retail

NOVEMBER 27, 2024

Fanatics Collectibles has launched its first UK retail pop-up store at Westfield White City , opening its doors to the public on 2 December. Just in time for the festive season, the experiential store provides sports fans and collectors with a unique shopping destination featuring ultra-rare trading cards, premium memorabilia, and a host of interactive activities.

ATS 73

ATS Shopping Marketing 73

A1 Retail

NOVEMBER 27, 2024

McConnell Property has been successfully appointed as the managing agent for two of Northern Ireland’s premier retail and leisure parks, The Boulevard, Banbridge and The Junction, Antrim. Appointed by owners Lotus Property and Tristan Capital, McConnell Property has officially taken over the management of the two schemes that extend to over 700,000sq ft and are home to major retail brands such as Nike, kate spade ny, Adidas, Levi’s, Guess, Marks and Spencer, Next and Dune London.

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Management Returns Location Planning 105

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Planning

Inside Retail

NOVEMBER 27, 2024

A group of lenders have acquired certain assets of Tupperware to help the kitchenware brand emerge from bankruptcy. Party Products, a company formed by the lenders, has bought the global rights to the Tupperware brand name, related intellectual property, and its operations in core markets. Party Products said it will initially focus on operating Tupperware in certain core markets, which include the US, Canada, Mexico, Brazil, China, Korea, India and Malaysia according to previous plans.

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Planning Marketing 246

Retail TouchPoints

NOVEMBER 27, 2024

Participants and onlookers at the annual Macy’s Thanksgiving Day Parade look set to get wet tomorrow, but one person will be staying nice and dry — the Today Show ’s Jill Martin, who is hosting the streaming special Macy’s Parade of Deals with Jill Martin on NBCUniversal ’s Peacock platform. The 30 -minute special drops today and will be available to stream on Peacock through Saturday, Nov. 30, or viewers can tune in and watch it on E!

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Promotions Fashion Location Shopping 277

Inside Retail

NOVEMBER 27, 2024

The Black Friday Cyber Monday sales period has expanded to become ‘Black November’ this year, with many retailers and brands starting their promotions earlier than ever. This presents a predicament for retailers. With consumer sentiment and discretionary spend down, many retailers are already facing reduced profit margins and a higher cost of doing business, making hefty discounting for prolonged periods a particularly costly exercise.

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Markdowns Promotions Advertising Department Stores 241

Retail TouchPoints

NOVEMBER 27, 2024

UK-based JD Sports has acquired Groupe Courir , a 323 -store sneaker retailer with locations in France, Spain, Belgium, the Netherlands, Portugal and Luxembourg. The €520 million ( $548.1 million USD) purchase price will be paid through a combination of existing cash and a drawdown of JD Sports’ revolving credit facility. The deal, first announced in May 2023, will require Courir to sell 15 stores in France and all six stores in Portugal to Snipes.

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Store Operations Fashion Location 289

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Inside Retail

NOVEMBER 27, 2024

PepsiCo is now Shift 20 Initiative’s official brand partner, developing campaigns for Red Rock Deli and Gatorade that are inclusive of disability. PepsiCo noted that almost 20 per cent or 4 million Australians live with a disability, yet only 1 per cent are being represented in advertising. The partnership – which began last month – will continue for a year and includes training around disability representation of PepsiCo staff. “Creating a diverse environment that puts its people fi

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Advertising ATS Marketing 130

Retail Gazette

NOVEMBER 27, 2024

Pets at Home boss Lyssa McGowan has not ruled out job cuts and prices rises ahead of the upcoming tax rises. The chief executive told Retail Gazette that the pet specialist will “mitigate what we can” but warned it will have to “look at our overall cost structures” to cover the bill. Pets At Home estimated the increase in employers’ National Insurance Contributions and National Living wage will cost the business an additional £18m each year.

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ATS Planning Marketing 69

365 Retail

NOVEMBER 27, 2024

UK retailers are expected to see a boost in footfall on Black Friday (29 Nov 2024), with the lure of discounts unlocking pent-up post-payday spending, after many shoppers held back on purchasing in October in order to bag Black Friday deals, according to the latest data from RetailNext , the leading analytics solution for bricks-and-mortar retailers.

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Advertising Promotions Consumer Shopping 65

Retail Times

NOVEMBER 27, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! With Black Friday and Cyber Monday fast approaching, ecommerce retailers are bracing for one of the busiest, and riskiest, shopping weekends of the year. While these high-volume trading days offer opportunities for increased sales, they also create a prime environment for fraud.

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Shopping 59

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Management

Retail Focus

NOVEMBER 27, 2024

Ahead of MAPIC, Trafford Centre, the iconic retail and leisure destination, is proud to share that 2024 has been a year of remarkable success and growth. With sales and footfall continuing to grow at an impressive rate, the centre has attracted premier brands, resulting in occupancy being at over 99% – making the retail destination effectively fully let.

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Beauty and Health Management Marketing Retail Marketing 264

Retail Times

NOVEMBER 27, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Aldi is spreading festive cheer by donating Christmas lunches to those in low-income areas across the UK. Through its partnership with Company Shop Group, the UK’s leading redistributor of surplus food and household goods, the supermarket will provide more than 2,000 free Christmas lunches to its award-winning social enterprise, Community Shop.

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Supermarket Shopping 52

Retail TouchPoints

NOVEMBER 27, 2024

For the fifth year, UNI Global Union and Progressive International will spearhead strikes and protests during the Black Friday-Cyber Monday (BFCM) period under the banner of “ Make Amazon Pay.” The goal is to hold Amazon accountable for alleged labor abuses, environmental degradation and threats to democracy. Unions and allied groups are planning demonstrations in more than 20 countries, including major U.S. cities, Germany, the UK, Japan and Brazil.

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Planning Accounting ATS Fulfillment 278

Retail Times

NOVEMBER 27, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Tesco customers can make a huge difference to the lives of people facing hunger and hardship by donating long life items at the 12th annual Tesco Winter Food Collection. Last year, generous Tesco customers donated more than 2 million meals worth of food at the Winter Food Collection directly to Trussell and FareShare.

ATS 52

ATS 52

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Fulfillment