Inside Retail
SEPTEMBER 29, 2023
Skincare reigns supreme in the beauty industry – and for good reason. While makeup has its place, the real secret to a radiant complexion lies in quality skincare. With increasing consumer awareness, a vital lesson has emerged: daily sunscreen is your skin’s best friend. Beyond shielding us from skin cancer, sunscreen has earned its stripes as a top anti-ageing ally.
Retail TouchPoints
SEPTEMBER 29, 2023
WHP Global will roll out flagship-style Toys ‘R’ Us stores throughout the U.S. beginning next year in a partnership with Go! Retail Group. The iconic brand also will expand to cruise ship and airport venues, with its first airport store scheduled to debut at Dallas/Fort Worth International Airport in November 2023 via a partnership with Duty Free Americas.
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Retail Wire
SEPTEMBER 29, 2023
Costco has ceased issuing gift card refunds to Instacart shoppers returning undeliverable items, according to statements from Instacart. Previously, these shoppers received “Shop Cards” as refunds, which they were supposed to use on future Costco orders. However, it appears some shoppers were using these cards for personal expenses, prompting the change in policy.
Retail TouchPoints
SEPTEMBER 29, 2023
With our Editor’s Perspectives column, you’ll get insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. One of the best courses I took back in college (I won’t say how long ago that was, but it was before smartphones and even faxes, so you do the math) was on labor history: unions, strikes, the Industrial Workers of the World or IWW (management at the time said the initials stood for “I Won’t Work”).
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Inside Retail
SEPTEMBER 29, 2023
According to McKinsey & Co, over 70 per cent of transformation projects fail to meet their objectives, and it’s fair to say that every executive who’s been involved in leading transformation has at some point found it very difficult. After leading and advising on transformation for more than three decades as a CEO, CIO, and a management consultant, I’ve experienced these difficulties first hand.
Retail TouchPoints
SEPTEMBER 29, 2023
Generative AI technology is progressing at breakneck speed and is predicted to change numerous aspects of our daily lives. With the wide availability of large language models (LLMs)-powered chatbots, it’s never been easier for any one or entity to create new content and media. With human-like abilities to write essays, poetry and prose, these advanced AI tools are enabling organizations of all stripes to generate and distribute content and media at unprecedented speed and near zero costs.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
SEPTEMBER 29, 2023
Kohl’s has hired a new Senior EVP and Director of Stores to help improve brick-and-mortar sales and productivity. Fred Hand, who has deep experience with discount and department store brands, is now overseeing the retailer’s 1,100+ stores, store operations and experience, loss prevention and store experience and design functions. He reports directly to President and COO Dave Alves. “Fred has a deep appreciation and passion for the power that brick-and-mortar retail plays in an omnich
Tokinomo
SEPTEMBER 29, 2023
The retail tech world is buzzing with excitement, and for a good reason! Tokinomo, the trailblazers of retail marketing technology, had its moment in the spotlight at the Progresiv ReTech & Digital event held on September 14. At ReTech & Digital, you can delve into the latest trends and insights in the business landscape, exhibit and promote innovative technologies, solutions, and products, and, most importantly, uncover what brings added value to retail, both now and in the near future.
Inside Retail
SEPTEMBER 29, 2023
Tech accessory juggernaut Casetify is making waves in the American retail landscape via its landmark partnership with consumer electronics giant Best Buy. Marking its first large-scale retail foray in the United States, the collaboration will amplify Casetify’s reach, featuring the brand’s products in over 850 Best Buy physical locations, and on its online platform.
Retail Wire
SEPTEMBER 29, 2023
Unseasonably warm weather across the United States and Europe is affecting sales of heavy winter clothing, such as sweaters and coats, as the crucial holiday shopping season approaches. Retailers like H&M and Pepco Group have reported slower sales of autumnal items due to the warmer conditions. As a result, some stores are already implementing discounts.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail Dive
SEPTEMBER 29, 2023
Parent company WHP Global announced a partnership with Go Retail Group for the rollout, which also includes experiences in airports and cruise ships.
Retail Wire
SEPTEMBER 29, 2023
Meal kit service Blue Apron is set to be acquired by food and restaurant company Wonder Group, led by entrepreneur Marc Lore, for $103 million. This move comes after a series of strategic shifts for Blue Apron, including selling its operational infrastructure and reducing its workforce. Wonder Group intends to maintain Blue Apron’s current operations.
Retail Gazette
SEPTEMBER 29, 2023
Miniso has opened the doors to its smallest ever concept store in the UK. The Chinese giant, which has around 5,791 stores in over 100 countries, is gearing up for a rapid expansion across the UK with several new stores set to open later this year to cater to its strong cult following. The smaller concept, dubbed Mini Miniso, is 40sqm and is located on Shaftesbury Avenue in London’s Chinatown.
Retail Wire
SEPTEMBER 29, 2023
The U.S. Supreme Court has agreed to review the legality of state laws in Texas and Florida that restrict social media companies’ ability to moderate content on their platforms. Technology industry groups, including NetChoice and the Computer & Communications Industry Association (CCIA), argue that these laws infringe on the First Amendment’s protection of freedom of.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Hyken
SEPTEMBER 29, 2023
This week, we feature an article by Tarek Kamil, CEO and Founder of Cerkl, an internal communication software that helps teams connect. He writes about how employee engagement and customer experience can enhance business performance. Achieving success in business goes beyond offering quality products and services. Both employee engagement and customer experience are vital elements, and with some effort, it isn’t difficult for companies to build meaningful synergy between them.
Retail Wire
SEPTEMBER 29, 2023
Amazon is accused of violating a 2021 U.S. labor board settlement, which mandated the company to allow workers to unionize. A regional director of the National Labor Relations Board claimed that Amazon breached the agreement by restricting access to certain facilities for employees looking to organize unions. In response, Amazon stated that they had fully.
Retail Gazette
SEPTEMBER 29, 2023
Asda issued a £2.1bn dividend to its owners after they purchased the company, according to accounts published today. The grocer declared the dividend to EG Group, owned by the Issa brothers, in September 2022 despite over an 80% plunge in pre-tax profits last year. The dividend contributed to around a £1.8bn drop in the supermarket’s assets and helped its owners manage their debts.
Retail Wire
SEPTEMBER 29, 2023
California Governor Gavin Newsom signed a bill into law, establishing a $20 minimum wage for fast-food workers, effective starting next April. This move is part of a broader compromise that includes the removal of a 2024 ballot referendum by fast-food companies seeking to repeal a law aimed at improving wages and working conditions. The law.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail Gazette
SEPTEMBER 29, 2023
Retailers would benefit from more technology to help improve inventory management processes, labour scheduling, and general store operations, and artificial intelligence (AI) could be deployed for each of those needs, as well as being used for trend spotting that can aid wider business planning. These were the key findings at a Retail Gazette roundtable which took place at Haymarket Hotel on 13 September.
Retail Wire
SEPTEMBER 29, 2023
Toys“R”Us, under its parent company WHP Global, is set for a major revival in the U.S. with plans to open up to 24 new flagship stores and expand into airports and cruise ships. These moves mark a substantial comeback for the once-ubiquitous toy retailer, which filed for bankruptcy in 2017.
365 Retail
SEPTEMBER 29, 2023
INTERSPORT , the global sporting goods retailer, has reported a 50% reduction in product data processing time, partnering with leading (AI) artificial intelligence platform Unifai , an Akeneo company. Leveraging the Unifai solution which uses AI and ML-powered data onboarding to automatically standardise, enrich and categorise product catalogues, has enabled INTERSPORT to significantly increase speed time to market, while optimising purchasing spend and improving performance monitoring.
Retail Wire
SEPTEMBER 29, 2023
Little Caesars, alongside Darden Restaurants and Jack in the Box, is harnessing AI tools to enhance customer experience and optimize operations. Little Caesars employs AI-driven “pizza forecasting” to predict ingredient and pizza quantities required at each location, drastically reducing waste and streamlining service. This technology also facilitates quicker employee training, a vital factor in today’s.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
365 Retail
SEPTEMBER 29, 2023
Grosvenor has announced that Sook, the pop-up retail space operator, has signed to take over a unit on Liverpool ONE’s Upper South John Street. Set to open at the start of November, the site will be the brand’s first foray into the North-West and operate for three months. The pop-up will be the third partnership between Sook and Grosvenor following two successful engagements in London.
Retail Dive
SEPTEMBER 29, 2023
The tie-up with the superstar’s inclusive makeup brand is part of a strong beauty play at the retailer, which has been a bright spot in recent quarters.
Retail Gazette
SEPTEMBER 29, 2023
H&M is eyeing up various small-format stores in cities throughout the UK. According to Drapers , property sources revealed the fashion giant was considering opening shops of around 8,000 sq ft, compared to its typical stores which stand at over 20,000 sq ft. The move could mean H&M returning to areas where it closed in recent years. Since the start of the Covid pandemic, the retailer has shut over 56 shops in locations including Hartlepool, Burton and Maidenhead in efforts to reduce cost
Retail Dive
SEPTEMBER 29, 2023
Approximately 120 Lululemon Studio employees are impacted following the brand's announcement that it will stop selling its Mirror device.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Retail Gazette
SEPTEMBER 29, 2023
The American-based shopping app Temu has maintained a five-month streak as the number one shopping app by downloads in the UK, according to data insight platform data.ai. Figures from 16th September revealed the app had been downloaded roughly 7.64m times in the UK, according to the app analytics company. Last month, Temu became the fifth shopping app by number of monthly active users in the UK, rising to the third spot in September and overtaking competitor ecommerce giant Shein.
Retail Dive
SEPTEMBER 29, 2023
Chief Financial Officer Matt Friend said the retailer expects to be “a more direct and a more digital company and a more profitable company” going forward.
Shopping Center
SEPTEMBER 29, 2023
New York City — Four new tenants have opened at Kings Plaza in New York City. Target, Primark, Zara and Burlington have opened stores in a space formerly occupied by Sears… The post Four New Tenants Open at Kings Plaza in Brooklyn appeared first on Shopping Center Business.
Cisco Retail
SEPTEMBER 29, 2023
When I look at the evolution of network security and how IT and security practitioners have protected the network for the last 30 years, I can’t help but notice how traditional network security e… Read more on Cisco Blogs
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
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