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In recent years, cryptocurrencies have emerged as a transformative force in the world of finance. These digital currencies – such as Bitcoin and Ether – are decentralised and offer secure, efficient, and borderless transactions. As their popularity continues to surge, it is crucial for retailers to consider embracing crypto acceptance as a payment option.
While you might think that only sales are the indicator of a top-performing store, there are various KPIs and metrics that can shed some light on the progress of your business. In this article, we are going to show you 10 of the most important retail metrics and KPIs that you should be tracking and analyzing. Before we get started, let’s do a small recap about metrics and KPIs in retail.
French Connection stores will be rebranded in Australia to Unison next month, a fashion brand focusing on a relaxed modern lifestyle. Unison will launch its new brand identity in-store and online on August 24. The brand, designed in Melbourne “with a strong commitment to quality,” will consist of Unison Essentials for both men and women, which will serve as the cornerstone to the brand’s offering, supported by monthly capsule collections exhibiting handpicked seasonal updates.
Campaign corner Superbowl excitement. Pepsi is bringing the excitement of the Super Bowl halftime show to the UEFA Champions League kick-off show. Pepsi has a long history of sponsoring the Super Bowl halftime show, and now they are leveraging their partnership with the Champions League to create a similarly spectacular experience. The kick-off show will feature a star-studded lineup of performers, including Dua Lipa, who performed at the Super Bowl halftime show in 2021.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
To curb spending amidst a cost-of-living crisis, about 91 per cent of Australian consumers in a new study say they are making changes to their buying behaviour. Research by CouriersPlease found that about 55 per cent of respondents revealed they will research and compare prices before purchasing for the remainder of the year. About 54 per cent said they will buy items more often during sales periods while 48 per cent will choose to buy items from cheap brands.
Selfridges is teaming up with fashion rental firm Loanhood to launch a “Swap Shop” selling secondhand clothes. Customers will be able to exchange their unwanted clothing for stamps, which they can then use to “shop” for new pre-loved clothes. The Swap Shop will open at The Selfridges Lounge in Oxford Street, London, and will run from 10 to 30 July.
Luxury phone retailer Vertu has revealed plans to open duty-free outlets around the world, with its first store now trading in Sanya, China. The store was launched in collaboration with China Duty Free Group (CDFG) and is located at Sanya International Duty Free Complex in Haitang Bay, Hainan Island. The company describes the store as a “hallmark destination” for discerning travellers looking for premium mobile gadgets.
Luxury phone retailer Vertu has revealed plans to open duty-free outlets around the world, with its first store now trading in Sanya, China. The store was launched in collaboration with China Duty Free Group (CDFG) and is located at Sanya International Duty Free Complex in Haitang Bay, Hainan Island. The company describes the store as a “hallmark destination” for discerning travellers looking for premium mobile gadgets.
I was just at an industry conference focusing on AI (Artificial Intelligence). Someone commented, “AI is going to make us stupid.” Elaborating on that statement, the commenter’s reasoning was that it takes thinking and problem-solving out of the process. We will be given the answer and won’t have to know anything else. I can see his point, but there is another way of looking at this.
Although it’s customary for the leadership of dominant retail brands to declare that they are focused on what they are doing and aren’t worried about what the competition is doing, it would be wise to take that with a grain of salt. That’s particularly true of the athletic footwear and apparel business in a growth market like China, where there are a lot of new entrants and the early movers are beginning to seriously sweat the competition.
Started by Ami Bateman and Sian Murray in 2020, Pleasant State is a direct-to-consumer home care brand that aims to change the way consumers approach cleaning. Offering non-toxic and environmentally cleaning products in beautifully designed bottles, the brand recently completed a $1.1 million crowdfunding raise to fuel its retail expansion and launch into overseas markets.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Find Out Why An Improved Share of Search Can Lead to Higher Conversions Introduction According to PwC’s February 2023 global survey, consumers’ concerns about inflation and the wider macroeconomic climate. The post 25 Reasons Why Top Retailers are Focusing on Search appeared first on Blog.
Started by Adrian Cheong in 2015, Malaysian fragrance brand Analogue Apotik has carved out a niche in the APAC market with its solid colognes for men. “I saw this opportunity in solid colognes, as I was researching the next big thing in men’s grooming. It was just kicking off in the United States at that point, and I thought we could do this in Malaysia as we already had all the ingredients locally,” Cheong told Inside Retail.
In my first blog , we discussed the reasons why smart buildings are a rapidly growing market and a critical piece of our transition to a lower-carbon future.
If you follow economic commentary and official statistics, you’d be forgiven for doing a little head-scratching of late. From Covid to the cost-of-living crisis and ever-increasing interest rates, there’s no shortage of doom and gloom. Many shopkeepers and larger retail chains are saying the market feels like we’re already in the throes of a recession , despite Australia’s official retail sales numbers for May showing a respectable 0.7 per cent increase on the month prior and a more than r
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Bensons for Beds has posted an 8% increase in third quarter like-for-like sales, hailing significant sales growth of Eve Sleep, nine months after its acquisition. The bed and mattress retailer maintained its upward growth momentum in the three months to the end of June, despite dipping slightly from the 9% rise in the previous quarter. Bensons for Beds said it “continued to see strength” in its digital offer, with revenue rocketing 21% over the three-month period thanks to its investment in omni
Forest sounds and furnishings made from storm-stricken trees bring elements of nature into this menswear boutique in London 's King's Cross, designed by local practice Fred Rigby Studio. The store is the fourth outpost from men's fashion brand Lestrange and was conceived based on blueprints by biophilic design expert Oliver Heath , combining greenery with reclaimed and natural materials to forge a greater connection to the outdoors.
Morrisons is to close its manufacturing centre in Bradford, placing over 450 jobs at risk. It is the latest move by the supermarket to cut costs as part of its £700m three-year savings programme. The supermarket said it plans to transfer the work to its newly expanded fruit packing plant in Thrapston, Northamptonshire and its distribution centre in Wakefield, where it will create 400 new jobs at the sites.
Parcel delivery company DPD has confirmed plans to expand autonomous robot deliveries to 10 UK towns and cities in the next 12 months, following a successful trial in Milton Keynes, starting with Raunds in Northamptonshire. The announcement extends DPD’s relationship with AI-powered robotics and last mile delivery specialists, Cartken and follows work by DPD that identified up to 30 UK depot locations which could potentially deploy robots.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
A shift in shopping habits towards more local shops has forced Russell & Bromley to rethink its retail strategy, as it begins targeting affluent suburbs across London and elsewhere. Chief executive Andrew Bromley told The Times that the retailer would open future stores in “neighbourhood” locations. He said shopping on main city streets and in shopping centres had “fallen off” in recent years as a result of the pandemic.
CBRE Investment Management (CBRE IM) has announced the official launch of Deichmann at the Ashley Centre in Epsom. The retail giant’s new store has opened in the former Sports Direct unit, covering 3,498 sq ft, following a £400k investment by Deichmann, reflecting the brand’s new retail format to deliver a more spacious and modern shopping experience.
Matalan suppliers have accused the retailer of “cowboy buying practices” after it reportedly asked for 20% price cuts on several of its clothing orders. Some manufactures have alleged that the fashion and homeware retailer is involved in some of the “most aggressive, unreasonable buying practices” they had ever seen, The Times reported. They claimed suppliers were being played against one another in a bid to cut costs, raising issues such as quality to “justify requesting huge discounts”.
The realm of retail has undergone considerable changes over the past few decades, with shifts in consumer expectations and technology transforming the industry at a remarkable pace. One such transformation that warrants attention is the rise of the circular economy, an economic system aimed at eliminating waste and promoting the continual use of resources.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Sainsbury’s CEO Simon Roberts has welcomed the CMA’s move to make retailers publish live data on fuel charges as he denied the supermarket sector was benefitting from the cost-of-living crisis. The chief executive said the grocer didn’t have a margin target for fuel, despite accusations from ministers yesterday that supermarkets were overcharging customers at the pump.
Pepe Jeans is one of the world’s most iconic denim fashion brands. It started in London’s iconic Portobello Road in 1973, before becoming a part of the global fashion group AWWG. Today, 50 years on, the brand remains true to its original mantra and its promise to create the world’s most exciting denim fashion. The brand’s personality is defined by the diversity and mix of cultures that characterise its London roots and inspires its women’s, men’s, and junior collect
Consumers are realigning their shopping habits and adopting cost-saving behaviour: price, coupons and discounts are key decision factors Global leader in payments services, Worldline, has published a survey highlighting changing online shopping behaviour. The findings show that while consumers are generally cutting back their online spendings and adopting cost-saving measures, they are still shopping online and are keen to embrace new technologies that enhance their shopping experience.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! St Andrews-based contemporary whisky and gin distillery, Eden Mill, has reached a key milestone in its extensive multi-million-pound construction of its striking new extended distillery and visitor centre on the banks of the River Eden.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
ScS has named Mark Fleetwood as its new chief financial officer, effective 4 September. Fleetwood joins the furniture giant from End Clothing, where he spent five years as its finance boss, supporting the fashion retailer’s high-growth ambitions. Prior to that, he was the corporate finance director at property landlord Grainger plc and held several roles at N+1 Singer and Brewin Dolphin.
Ocean Outdoor will present live action from Wimbledon across its UK network of digital screens and host two experiential tennis themed spaces in partnership with The All England Lawn Tennis Club and Vodafone. The two-week activation includes the return of the flagship Wimbledon Experience W12, which is presented in association with Westfield London and the All England Club’s Official Partners.
Naked Wines brought back founder Rowan Gormley as its chairman with immediate effect, after it revealed a delay in the publication of its full-year results. Shares in the online wine retailer dropped a near 15% on Tuesday morning following the news that its auditors required additional time to complete their procedures. Naked Wines, due to update on 6 July, reassured investors that it expected to deliver an adjusted EBIT towards the upper end of its £15-18m guidance , although sales were down 6%
The Fashion District Festival is set to make a highly anticipated return for its second iteration at East London venue Spitalfields from Tuesday 11th – Sunday 16th July 2023. Taking over the vibrant East London destination the six-day festival will offer celebration of fashion, sustainability, innovation, and community. Featuring a diverse range of over 40 events, including pop-ups, swap shops, styling masterclasses, upcycling workshops, and interactive experiences, visitors will have the
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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