Retail Wire

SEPTEMBER 23, 2024

KFC is the first fast-food chain to introduce this training.

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306

Retail TouchPoints

SEPTEMBER 23, 2024

The major tech platforms, Amazon included, are often referred to as “walled gardens,” offering an immense set of capabilities, services, data and insights — but only to users within the “walls” of their site. However, Amazon is slowly but surely changing that; in fact, very soon, Amazon and its services are going to be showing up in a lot more places that aren’t Amazon — Google, TikTok, DTC websites and even at ports and along freight lines (although the Amazon branding will likely be less promi

Fulfillment 273

Fulfillment Customer Experience Management Shopping 273

Retail Wire

SEPTEMBER 23, 2024

White Castle has updated its Craver Nation rewards program and added more enhancements to its customer experience.

Customer Experience 278

Customer Experience 278

Inside Retail

SEPTEMBER 23, 2024

Premier Investments’ board has decided to forfeit the performance shares issued to former Smiggle MD John Cheston due to his alleged breach of obligations. The total number of shares stood at 113,550 issued in two equal tranches last October 18 and May 29. “The Premier board considers that it is contrary to the purpose and conditions of the [performance rights] plan and otherwise inappropriate for Mr Cheston to receive the benefit of the performance shares that were issued on the afo

Planning 264

Planning ATS 264

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Customer Experience

Retail Wire

SEPTEMBER 23, 2024

Plans are moving forward for a new Costco development in Baldwin Village, South Los Angeles, marking the first location to feature residential apartments above the warehouse retail space.

Location 264

Location Planning 264

Inside Retail

SEPTEMBER 23, 2024

Retailers said the Reserve Bank of Australia ‘s decision to hold the cash rate at 4.35 per cent will be of little encouragement to the industry as inflationary pressures still persist. “This decision will come as cold comfort to many retailers who may have been fearing a cash-rate increase,” said Paul Zahra, CEO of the Australian Retailers Association (ARA). “Cost-of-living pressures continue to impact the spending habits of Australians, with many households feeling the p

Returns 264

Returns ATS 264

Retail TouchPoints

SEPTEMBER 23, 2024

Qurate Retail Group has appointed Rue Gilt Groupe and Bloomingdale’s veteran Rosalia Bucaro as Chief Merchandising Officer for its HSN banner, effective immediately. She will report to HSN President Stacy Bowe. As Chief Merchandising Officer, Bucaro will oversee the strategic direction of merchandising, planning, programming and business development across all product categories for HSN.

Fashion 259

Fashion Planning ATS Marketing 259

Retail Wire

SEPTEMBER 23, 2024

Taco John’s is now offering a catering option to its loyal customers, featuring beloved menu items.

259

259

Retail TouchPoints

SEPTEMBER 23, 2024

Tempur Sealy International will sell 73 Mattress Firm stores and its 103 -store Sleep Outfitters subsidiary to Mattress Warehouse following the completion of Tempur Sealy’s proposed $4 billion acquisition of Mattress Firm, which is being challenged by the Federal Trade Commission (FTC). The planned divestiture is a pre-emptive move to make the deal more palatable to the FTC.

Planning 256

Planning Store Operations 256

Retail Wire

SEPTEMBER 23, 2024

According to a new survey, Halloween spending has the potential to reach $11.6 billion this year.

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255

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Retail TouchPoints

SEPTEMBER 23, 2024

Last week at its annual “Made on YouTube” event for creators, the video platform unveiled a suite of AI-powered capabilities and community tools designed to help creators build their audiences and grow their business. “We’re committed to making sure creativity flourishes, communities thrive, and the creator economy grows on YouTube ,” said YouTube CEO Neal Mohan in a statement.

Shopping 203

Shopping Social Commerce ATS Marketing 203

Retail Wire

SEPTEMBER 23, 2024

Once a fierce rival of Walmart, Kmart's decline is nearly complete.

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246

Retail TouchPoints

SEPTEMBER 23, 2024

Swedish outdoor apparel and gear retailer Fjällräven has launched Fjällräven Pre-Loved, a peer-to-peer resale marketplace powered by Archive that is designed to give a second life to products and reinforce the brand’s mission to reduce waste and promote circularity. “Since 1960 Fjällräven has believed in creating products built to last with sustainability, durability and timeless design,” said Nathan Dopp, CEO Americas at Fjällräven in a statement.

Outdoor 173

Outdoor Apparel Promotions Customer Experience 173

Retail Wire

SEPTEMBER 23, 2024

Taco Bell is only bringing the menu back for a limited time.

Returns 162

Returns 162

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Management

Retail TouchPoints

SEPTEMBER 23, 2024

Navigating holiday retail pricing strategies during times of economic uncertainty requires a delicate balance between reacting to market conditions and maintaining profitability. As we approach a period characterized by the looming U.S. presidential election, inflationary pressures and fluctuating interest rates, retailers must adopt a more refined, agile and data-driven approach to pricing and promotions.

Promotions 147

Promotions Markdowns Planning Retailing Pricing 147

Retail Wire

SEPTEMBER 23, 2024

Festivalgoers can now find several non-alcoholic beer beverages at the biggest beer party on earth.

ATS 147

ATS 147

Retail Dive

SEPTEMBER 23, 2024

Amid a high-profile backlash, many businesses are scrutinizing their policies. But the vast majority end up sticking with DEI, in part because it’s key to growth.

132

132

Retail Wire

SEPTEMBER 23, 2024

Delta Air Lines faces another lawsuit.

147

147

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Fulfillment

Inside Retail

SEPTEMBER 23, 2024

Bacha Coffee, managed by TWG Tea’s parent company V3 Gourmet, is betting big on its global strategy, injecting €20 million (US$22.2 million) into its 1500sqm Champs-Élysées store slated to open later this year. The store “is one of a few strategic destinations planned for Europe in the next three years,” Maranda Barnes, chief commercial officer of V3 Gourmet, told Inside Retail.

Marketing 130

Marketing Boutique Location Point of Sale 130

Retail Dive

SEPTEMBER 23, 2024

Gellé Frères, a French skin care retailer, has already been testing the tool that can convert a single product image into multiple videos.

124

124

Inside Retail

SEPTEMBER 23, 2024

Mexican feel-good franchise Zambrero opened its 300th restaurant globally on 18 September. The newest location is on Glenferrie Road, Hawthorn, Melbourne with experienced Zambrero franchisee Luke Grady at the helm. Grady owns 10 restaurants and has been involved with the brand since 2015. “We’re very excited to open the 300th restaurant in Hawthorn.

Promotions 130

Promotions Location ATS Marketing 130

Retail Dive

SEPTEMBER 23, 2024

The 20-foot-high expansion is one of the largest freestanding 3D-printed commercial concrete structures in the U.S., according to Alquist 3D.

119

119

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Finance

Inside Retail

SEPTEMBER 23, 2024

The Australian Competition and Consumer Commission’s (ACCC) allegations that Woolworths and Coles breached the Australian Consumer Law by making misleading claims about discounts come as retailers head into their most promotional period of the year and serve as a warning to the wider industry. The ACCC has alleged that the two supermarkets offered certain products at a regular price for at least 180 days before increasing the price of the product by at least 15 per cent for a relatively short pe

Supermarket 130

Supermarket Promotions Advertising Consumer 130

Retail Gazette

SEPTEMBER 23, 2024

TikTok Shop is launching its first week-long sales event in the UK which will see some of the platform’s most popular brands offering exclusive discounts on thousands of trending products. The online giant’s ‘For You Days’ event will run from 23 to 30 September, featuring shopping sessions and one-off discounts from brands including Sweaty Betty , Made by Mitchell and L’Oreal Paris, following the successful US launch of the event this summer.

Shopping 117

Shopping Marketing ATS 117

Inside Retail

SEPTEMBER 23, 2024

Social procurement offers retailers of all sizes and sectors a ‘no-brainer’ way to create positive impact by engaging the goods and services of social enterprises. For example, Cleanable is a social enterprise dedicated to delivering professional cleaning services while also creating jobs for individuals facing employment barriers. Among its clients is Nando’s ANZ, which also works with Green Connect, a social enterprise that helps solve the food waste problem for NSW-based restaurants while als

Consumer 130

Consumer ATS 130

Retail Dive

SEPTEMBER 23, 2024

The cost, speed and quality of virtual personas are “only poised to improve as GenAI advances,” according to a PitchBook report.

117

117

Advertiser: ZoomInfo

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Marketing

Retail Gazette

SEPTEMBER 23, 2024

Oliver Bonas profits fell last year as it battled growing interest rates and high inflation during the period. The fashion firm ‘s profits dropped to £6.8m for the year ended 31 December, compared to £7.6m the year before, however, sales were up 18% to £136m. The results are in stark contrast to the year prior where its profits surged 21% and the retailer flagged that “things are slightly brighter” in the new year.

Fashion 113

Fashion Consumer Shopping 113

Retail Dive

SEPTEMBER 23, 2024

San Francisco 49ers tight end George Kittle will lead design efforts and drive strategy for the casualwear brand’s new partnership.

115

115

A1 Retail

SEPTEMBER 23, 2024

The Brunswick shopping centre in Scarborough is to be given a brand new identity as part of an ambitious redevelopment project that aims to redefine and revitalise the town centre. Scarborough Group International (SGI), a property regeneration and placemaking specialist, and owner of the Brunswick, has announced that the centre will be renamed ‘Square One’ (SQ1), as it prepares to undertake extensive redevelopment works that will see it transformed into a vibrant, leisure-led destination.

Shopping 111

Shopping Planning Management Consumer 111

Retail Dive

SEPTEMBER 23, 2024

The mattress maker plans to sell its Sleep Outfitters subsidiary plus 73 of Mattress Firm’s 2,300 or so locations to Mattress Warehouse.

Location 115

Location Planning 115

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