KFC India Unveils First-Ever Sign Language Training for Employees
Retail Wire
SEPTEMBER 23, 2024
KFC is the first fast-food chain to introduce this training.
Retail Wire
SEPTEMBER 23, 2024
KFC is the first fast-food chain to introduce this training.
Retail TouchPoints
SEPTEMBER 23, 2024
The major tech platforms, Amazon included, are often referred to as “walled gardens,” offering an immense set of capabilities, services, data and insights — but only to users within the “walls” of their site. However, Amazon is slowly but surely changing that; in fact, very soon, Amazon and its services are going to be showing up in a lot more places that aren’t Amazon — Google, TikTok, DTC websites and even at ports and along freight lines (although the Amazon branding will likely be less promi
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Retail Wire
SEPTEMBER 23, 2024
White Castle has updated its Craver Nation rewards program and added more enhancements to its customer experience.
Inside Retail
SEPTEMBER 23, 2024
Premier Investments’ board has decided to forfeit the performance shares issued to former Smiggle MD John Cheston due to his alleged breach of obligations. The total number of shares stood at 113,550 issued in two equal tranches last October 18 and May 29. “The Premier board considers that it is contrary to the purpose and conditions of the [performance rights] plan and otherwise inappropriate for Mr Cheston to receive the benefit of the performance shares that were issued on the afo
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Retail Wire
SEPTEMBER 23, 2024
Plans are moving forward for a new Costco development in Baldwin Village, South Los Angeles, marking the first location to feature residential apartments above the warehouse retail space.
Inside Retail
SEPTEMBER 23, 2024
Retailers said the Reserve Bank of Australia ‘s decision to hold the cash rate at 4.35 per cent will be of little encouragement to the industry as inflationary pressures still persist. “This decision will come as cold comfort to many retailers who may have been fearing a cash-rate increase,” said Paul Zahra, CEO of the Australian Retailers Association (ARA). “Cost-of-living pressures continue to impact the spending habits of Australians, with many households feeling the p
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
SEPTEMBER 23, 2024
Qurate Retail Group has appointed Rue Gilt Groupe and Bloomingdale’s veteran Rosalia Bucaro as Chief Merchandising Officer for its HSN banner, effective immediately. She will report to HSN President Stacy Bowe. As Chief Merchandising Officer, Bucaro will oversee the strategic direction of merchandising, planning, programming and business development across all product categories for HSN.
Retail Wire
SEPTEMBER 23, 2024
Taco John’s is now offering a catering option to its loyal customers, featuring beloved menu items.
Retail TouchPoints
SEPTEMBER 23, 2024
Tempur Sealy International will sell 73 Mattress Firm stores and its 103 -store Sleep Outfitters subsidiary to Mattress Warehouse following the completion of Tempur Sealy’s proposed $4 billion acquisition of Mattress Firm, which is being challenged by the Federal Trade Commission (FTC). The planned divestiture is a pre-emptive move to make the deal more palatable to the FTC.
Retail Wire
SEPTEMBER 23, 2024
According to a new survey, Halloween spending has the potential to reach $11.6 billion this year.
Speaker: Steve Worthy, MBA
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Retail TouchPoints
SEPTEMBER 23, 2024
Last week at its annual “Made on YouTube” event for creators, the video platform unveiled a suite of AI-powered capabilities and community tools designed to help creators build their audiences and grow their business. “We’re committed to making sure creativity flourishes, communities thrive, and the creator economy grows on YouTube ,” said YouTube CEO Neal Mohan in a statement.
Retail Wire
SEPTEMBER 23, 2024
Once a fierce rival of Walmart, Kmart's decline is nearly complete.
Retail TouchPoints
SEPTEMBER 23, 2024
Swedish outdoor apparel and gear retailer Fjällräven has launched Fjällräven Pre-Loved, a peer-to-peer resale marketplace powered by Archive that is designed to give a second life to products and reinforce the brand’s mission to reduce waste and promote circularity. “Since 1960 Fjällräven has believed in creating products built to last with sustainability, durability and timeless design,” said Nathan Dopp, CEO Americas at Fjällräven in a statement.
Retail Wire
SEPTEMBER 23, 2024
Taco Bell is only bringing the menu back for a limited time.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Retail TouchPoints
SEPTEMBER 23, 2024
Navigating holiday retail pricing strategies during times of economic uncertainty requires a delicate balance between reacting to market conditions and maintaining profitability. As we approach a period characterized by the looming U.S. presidential election, inflationary pressures and fluctuating interest rates, retailers must adopt a more refined, agile and data-driven approach to pricing and promotions.
Retail Wire
SEPTEMBER 23, 2024
Festivalgoers can now find several non-alcoholic beer beverages at the biggest beer party on earth.
Retail Dive
SEPTEMBER 23, 2024
Amid a high-profile backlash, many businesses are scrutinizing their policies. But the vast majority end up sticking with DEI, in part because it’s key to growth.
Retail Wire
SEPTEMBER 23, 2024
Delta Air Lines faces another lawsuit.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Inside Retail
SEPTEMBER 23, 2024
Bacha Coffee, managed by TWG Tea’s parent company V3 Gourmet, is betting big on its global strategy, injecting €20 million (US$22.2 million) into its 1500sqm Champs-Élysées store slated to open later this year. The store “is one of a few strategic destinations planned for Europe in the next three years,” Maranda Barnes, chief commercial officer of V3 Gourmet, told Inside Retail.
Retail Dive
SEPTEMBER 23, 2024
Gellé Frères, a French skin care retailer, has already been testing the tool that can convert a single product image into multiple videos.
Inside Retail
SEPTEMBER 23, 2024
Mexican feel-good franchise Zambrero opened its 300th restaurant globally on 18 September. The newest location is on Glenferrie Road, Hawthorn, Melbourne with experienced Zambrero franchisee Luke Grady at the helm. Grady owns 10 restaurants and has been involved with the brand since 2015. “We’re very excited to open the 300th restaurant in Hawthorn.
Retail Dive
SEPTEMBER 23, 2024
The 20-foot-high expansion is one of the largest freestanding 3D-printed commercial concrete structures in the U.S., according to Alquist 3D.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Inside Retail
SEPTEMBER 23, 2024
The Australian Competition and Consumer Commission’s (ACCC) allegations that Woolworths and Coles breached the Australian Consumer Law by making misleading claims about discounts come as retailers head into their most promotional period of the year and serve as a warning to the wider industry. The ACCC has alleged that the two supermarkets offered certain products at a regular price for at least 180 days before increasing the price of the product by at least 15 per cent for a relatively short pe
Retail Gazette
SEPTEMBER 23, 2024
TikTok Shop is launching its first week-long sales event in the UK which will see some of the platform’s most popular brands offering exclusive discounts on thousands of trending products. The online giant’s ‘For You Days’ event will run from 23 to 30 September, featuring shopping sessions and one-off discounts from brands including Sweaty Betty , Made by Mitchell and L’Oreal Paris, following the successful US launch of the event this summer.
Inside Retail
SEPTEMBER 23, 2024
Social procurement offers retailers of all sizes and sectors a ‘no-brainer’ way to create positive impact by engaging the goods and services of social enterprises. For example, Cleanable is a social enterprise dedicated to delivering professional cleaning services while also creating jobs for individuals facing employment barriers. Among its clients is Nando’s ANZ, which also works with Green Connect, a social enterprise that helps solve the food waste problem for NSW-based restaurants while als
Retail Dive
SEPTEMBER 23, 2024
The cost, speed and quality of virtual personas are “only poised to improve as GenAI advances,” according to a PitchBook report.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Gazette
SEPTEMBER 23, 2024
Oliver Bonas profits fell last year as it battled growing interest rates and high inflation during the period. The fashion firm ‘s profits dropped to £6.8m for the year ended 31 December, compared to £7.6m the year before, however, sales were up 18% to £136m. The results are in stark contrast to the year prior where its profits surged 21% and the retailer flagged that “things are slightly brighter” in the new year.
Retail Dive
SEPTEMBER 23, 2024
San Francisco 49ers tight end George Kittle will lead design efforts and drive strategy for the casualwear brand’s new partnership.
A1 Retail
SEPTEMBER 23, 2024
The Brunswick shopping centre in Scarborough is to be given a brand new identity as part of an ambitious redevelopment project that aims to redefine and revitalise the town centre. Scarborough Group International (SGI), a property regeneration and placemaking specialist, and owner of the Brunswick, has announced that the centre will be renamed ‘Square One’ (SQ1), as it prepares to undertake extensive redevelopment works that will see it transformed into a vibrant, leisure-led destination.
Retail Dive
SEPTEMBER 23, 2024
The mattress maker plans to sell its Sleep Outfitters subsidiary plus 73 of Mattress Firm’s 2,300 or so locations to Mattress Warehouse.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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