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Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The retail industry has seen exponential growth in digital integration, with technologies such as digital signage becoming commonplace. While these advances have been transformative, they have exposed the sector to an increased risk of cybersecurity breaches.
Retail marketing is undergoing its largest transformation since the dot.com boom. The ongoing decentralization of retail and retail marketing is forcing CMOs to embrace new strategies in the media world to compete, especially amid more ephemeral brand affinity. By now we are all aware of the impact the internet has had in reshaping marketing, dating back to the adoption of the world wide web in the 1990s.
David Jones has joined the growing ranks of major retailers to establish their own retail media sales and management business. The department store chain has launched a standalone business called David Jones Amplify which will give brands access to more than 475 in-store media, 102 digital formats and 70 print and digital editorial formats. The move follows similar initiatives by Woolworths Group – which set up Cartology inspired by US retail giants Target and Walmart – and Chemist Warehouse, a
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retailers, brands and manufacturers are discovering some good news on the sustainability front: it’s remarkably flexible. Individuals and companies are finding that they can apply the lens of sustainability to virtually any part of their operations — from the raw materials used to make products to how those products are packed for shipping to handling the waste that comes from unsold food.
New ABS data has revealed a third consecutive quarter of declining retail sales measured by volume, effectively showing the nation’s ‘retail recession’ has now extended to nine months. Volume data excludes the impact of inflation on retail sales, which have been trending up for much of this year. The last time there were three consecutive quarters of declining retail volume sales was in 2008 – at the time of the Global Financial Crisis.
Online automotive retailer Carvana is launching same-day delivery for car orders. The service is launching first in Arizona, with the company planning to expand to other markets across the U.S. in the coming months. The same-day delivery offering is enabled by Carvana’s nationwide network of inspection and reconditioning centers as well as its “robust” logistics fleet.
Online automotive retailer Carvana is launching same-day delivery for car orders. The service is launching first in Arizona, with the company planning to expand to other markets across the U.S. in the coming months. The same-day delivery offering is enabled by Carvana’s nationwide network of inspection and reconditioning centers as well as its “robust” logistics fleet.
Global absorbent apparel brand Modibodi has appointed Kerry Cusack as its new executive director, effective July 31. Cusack brings a wealth of experience across many sectors, having served as CMO at Alquemie Group and head of International Business for Retail Apparel Group, along with a career highlight of building and running her own apparel business – Bondi Bather Swimwear.
After a four -year hiatus, the Victoria’s Secret fashion show will make its return on Sept. 26, 2023, on Amazon ’s Prime Video streaming service. Victoria’s Secret pioneered the idea of a lingerie fashion show in 2001 and turned the annual event into a nationwide television spectacle. But after years of criticism due to the event’s perceived objectification of women and lack of body diversity, the brand paused the show in 2019, and it’s been on hiatus since.
The fashion space is no stranger to partnerships and collaborations, but increasingly, luxury fashion houses are working with video game publishers to showcase their goods in a new medium. Examples abound, with games such as Fortnite and Roblox involved in the vast majority of such collaborations. These games feature little to no story content and instead act as worlds that players can explore, usually using a customisable avatar.
Nike has been lauded for its Nike Training Club app, which brings structured fitness programs and one-off workouts right to consumers’ personal devices. Now, the brand plans to bring its network of experts and trainers to boutique fitness studios across the U.S. Nike is partnering with FitLab , a platform designed to integrate fitness studios, connected at-home experiences and mass-participation events, to bring this new Nike Studios concept to life.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Toymaker Mattel is seeking a “chief Uno player” to promote its new game, Uno Quatro, and is offering a payment of $17,776 for a total of 64 hours of work. The job involves starring in social media content, teaching the game to others, and playing with influencers in New York City. The selected candidate will.
Photo credit: AEO, Inc. American Eagle Outfitters, Inc. (AEO) Chief Operations Officer Michael Rempell has announced he will step down from his role, effective early in the company’s fiscal 2024 in May. The company has started the search for a successor and will ensure there is a “smooth and successful” transition at the start of the new year.
Starbucks executives reported that a higher number of customers are ordering food along with their drinks, with two in every five customers adding food to their orders. Breakfast sandwich sales hit a record high, surpassing a previous record set in the prior quarter. The company sees significant opportunities in food offerings and has introduced new.
From robotic grills to faster blenders with custom ice and milk dispensers, major US restaurant chains including Starbucks, Domino’s, and Chipotle are touting new technologies to automate production , cut labour costs and potentially boost profit margins. Starbucks said it plans to roll out a coffee-making machine, the Siren System, in around 10 per cent of its stores starting next year.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Amazon is expanding its virtual healthcare clinic to all 50 U.S. states, providing customers with access to virtual care for more than 30 common health concerns, including urinary tract infections, pink eye, and erectile dysfunction. The service connects users to licensed clinicians who offer 24/7 access through Amazon’s website and mobile app, supporting both message-based.
Hong Kong-based fast-casual restaurant chain Treehouse has unveiled a new location in the heart of Causeway Bay, which features a more localised menu and communications strategy and eco-friendly store design, as it looks to drive growth in a tough economy post-Covid. “Causeway Bay is our strategy to approach the broader local community, as our previous stores were always very strong in the central marketplace and had a greater appeal to both locals and international expatriate communities,” Tre
World renowned premium hand-picked nuts, handcrafted chocolate, and aromatic coffee brand, carpo, announces the opening of its flagship store in central London this autumn 2023. Located at 10 Glasshouse Street, the new site marks a significant milestone as carpo celebrates its 10th anniversary in the capital. Set across two storeys, the new Glasshouse Street concept store, located off Regent Street and a minute’s walk from Piccadilly Circus, will feature an extended seated area, with a luxurious
Modibodi names Kerry Cusack as executive director By Sean Cao Global absorbent apparel brand Modibodi has appointed Kerry Cusack as its new executive director, effective July 31. Cusack brings a wealth of experience across many sectors, having served as CMO at Alquemie Group and head of International Business for Retail Apparel Group, along with a career highlight of building and running her own apparel business – Bondi Bather Swimwear.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Major advertisers, including Procter & Gamble (P&G), L’Oréal, Unilever, Kimberly-Clark Corp., Nestlé, and Hershey Co., are increasing their ad spend after preparing for a recession that did not occur. P&G reported an 8% increase in organic sales growth after raising its ad spend by $453 million last quarter. The growth in ad spend and improved.
As general manager of Reebok Pacific, Ashley Sampson is responsible for growing the footwear brand’s presence in Australia, New Zealand and beyond through store expansion, clinching major partnerships and nurturing the local team. Here, we speak with Sampson about his journey from the shop floor to the head office, and how he is upskilling himself as a leader.
Yum Brands reported strong quarterly results, with KFC’s comparable sales surging 13% and beating estimates, driven by the popularity of cheaper meal options and promotions, such as the 2-for-$5 fried chicken wrap and chicken nuggets. The company’s lower-priced offerings have appealed to both younger and low-income customers, boosting sales and drawing diners away from higher-priced.
One of the most important interruptions you can make in a staff member’s day when you’re a leader in retail is to catch them doing the right thing and then praise them for it – as specifically as possible. Reinforcing positive behaviour is an often overlooked yet powerful leadership strategy, particularly at times of high stress and change. We all want to feel valued and appreciated and in difficult times, acknowledging someone’s hard work can help galvanise them to persevere, repeat the good be
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
The Biden administration has completed the phase-out of incandescent light bulbs, a process that began with the Energy Independence and Security Act in 2007. The final stage of the rollout ended, requiring retailers to enforce the ban on incandescent and halogen bulbs, while encouraging the sale of more energy-efficient options. This move is expected to.
Household products company Tupperware Brands has sealed a deal with lenders to restructure its debt obligations, which is expected to help improve the business’s financial position and avoid bankruptcy. The agreement includes the reallocation of US$150 million of cash interest and fees, and the extension of the stated maturity of principal and reallocated interest and fees worth $348 million to FY27.
DoorDash has raised its annual core profit forecast for the second time and reported upbeat quarterly revenue due to increased demand for groceries and food orders.
Amazon.com on Thursday reported sales growth and profit that beat Wall Street’s expectations as the company delivered goods faster and more cheaply to shoppers while recent cloud-computing headwinds began to subside. Amazon’s shares surged 9 per cent on the news, extending its stock market value more than $120 billion in after-hours trading.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Etsy Inc. has forecasted lower-than-expected revenue for the third quarter, signaling a softening in demand for handcrafted goods on its online marketplace. The rise in prices of essential goods has led consumers to reduce spending on discretionary items, including higher-margin home furnishing goods and personalized products sold on Etsy’s platform.
Bike importer and distributor Hornet Industries has admitted to likely breaching regulations on resale prices by preventing its independent resellers from offering products below a specific rate. The company said it had offered to enter such agreements with independent resellers in Australia from March 2021 to December 2022. The agreements were similar to those used in the US.
Wilko filed a notice of intent to appoint administrators today, putting 12,000 jobs at risk in a move that seemed sadly inevitable in recent months. Over the past year the business has struggled with a lack of cash and poor availability, which had led to many shoppers ditching the retailer. In recent weeks, the retailer’s owners had been exploring a sale of a controlling stake as it raced to secure the chain’s future.
Back in July, Burger King created a viral sensation in Thailand with a ‘real cheeseburger’ , a bun filled with as many as 20 slices of American cheese. It retailed for around $3, and many people took to TikTok to post videos of trying the new creation. Strategies like this have become commonplace in the fast food sector, as restaurants seek to generate publicity and drive sales by rolling out outrageous gastronomic creations that they hope will become viral sensations.
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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