Retail TouchPoints

MAY 17, 2023

The economic fallout from the pandemic has had a profound impact on the labor market and society. Worker shortages across industries have created a challenging scenario for countless businesses as they rush to fill job vacancies while still ensuring the satisfaction of their existing staff and customers. According to the U.S. Chamber of Commerce, the current rate of participation in the labor force is 62.6% , down from 63.3% in February 2020.

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Inside Retail

MAY 17, 2023

When it released its first-quarter results recently, Simon Property Group, the largest mall operator in the US and a global player with projects in the US, Europe and Asia, reiterated its bullishness on the future of the mall sector. Is the crowing justified or is it a smokescreen to disguise an industry in continuing decline? And what is the spillover into Asia ?

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Retail TouchPoints

MAY 17, 2023

Editor’s note: As retail interfaces and systems continue to evolve, the way we design retail experiences to user needs and behaviors is also transforming. In the new series “Stimulating Retail,” join award-winning sensory designer and Harvard neuroscientist Ari Peralta as he breaks down the science and tech behind some of today’s most stimulating sensory retail experiences.

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Beauty and Health Customer Experience Shopping Promotions 259

Retail Wire

MAY 17, 2023

Members of Gen Z use TikTok and other social media to share their fashion finds and other details of their lives like professional influencers. “You might have 12 followers and you’re selling swag,” said Vickie Segar, the founder of Village Marketing. “The macro movement of everyone being a creator, and the idea that creators should monetize themselves in every avenue they can, is just trickling down to the everyday person.

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Fashion Marketing 258

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Inside Retail

MAY 17, 2023

Pureplay furniture and homeware retailer Temple & Webster says it has “returned” to year-on-year growth as it continues to invest in AI technology. Despite the current macroeconomic slowdown, the business says sales grew 10 per cent in the last four weeks when compared to the previous corresponding period. Although trading improved over the half to date, sales fell 5 per cent.

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Retail TouchPoints

MAY 17, 2023

Ebay ’s spending spree is continuing with the acquisition of Certilogo , a provider of digital IDs and authentication tools for apparel and fashion goods. This latest acquisition follows an investment by Ebay Ventures in used sporting goods marketplace SidelineSwap earlier this month and the acquisition of marketplace compliance solution 3PM Shield in February 2023.

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Retail TouchPoints

MAY 17, 2023

There’s a special type of brand interaction that can only take place in stores. The ability to touch and interact with products in a more contextual way allows shoppers to be fully enveloped in the brand and all it stands for. It’s one of the main reasons so many digitally native, direct-to-consumer (DTC) brands have invested in opening stores. One such company is Boll & Branch, which was founded in 2014 to transform the luxury home textiles industry by creating sustainable, luxurious produc

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Inside Retail

MAY 17, 2023

Launched almost a year ago, luggage brand Nere has already become Strand’s best seller. Not content with capturing the Australian and New Zealand market, Group CEO Felicity McGahan said that Nere – which strives to offer an affordable range of suitcases, travel bags and accessories – is adding another sticker to its passport by expanding into the United Kingdom.

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Fashion Wholesale Accessories Marketing 245

Retail Wire

MAY 17, 2023

OpenAI CEO Sam Altman testified before Congress yesterday and told lawmakers that artificial intelligence technology could “cause significant harm to the world.” Mr. Altman expressed a willingness to work with Congress and federal regulators to address “disinformation” and other risks associated with the technology’s use.

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Inside Retail

MAY 17, 2023

Founded in 2021 at the peak of the pandemic, SpectacleX is transforming the way Malaysians shop for glasses. The omnichannel retailer uses artificial intelligence (AI) and augmented reality (AR) to deliver a personalised and immersive shopping experience for the country’s growing base of digital-first shoppers. Here’s how it works: customers upload a front-facing photo of their face to the SpectacleX app.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Wire

MAY 17, 2023

Target reported a 0.7 percent increase in same-store sales as its customers concentrated on lower-margin non-discretionary purchases. The chain, which posted a 5.8 percent decline in profits in the first quarter, warned that sales would likely soften in the second quarter as consumers look to stretch their dollars in an inflationary environment.

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Inside Retail

MAY 17, 2023

Comexposium, the renowned global event organiser that runs events under the iMedia banner in Australia, New Zealand, India, Japan and South East Asia, has proven that rewriting the rule book for conference formats attracts the best of the best when it comes to industry leaders and high performers – and has the remarkable post-event reviews to prove it.

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Retail Wire

MAY 17, 2023

Dollar General shareholders will vote on a proposal by Domini Impact Investments to have an independent audit into the safety and well-being of its workers. A proposal led by Church Funds will ask Dollar Tree shareholders to vote for the company to create a wage and inequality report.

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Inside Retail

MAY 17, 2023

Domino’s Pizza Enterprises CEO David Burness is shifting roles, and taking up the inaugural global culture coach position to focus on growing franchisee capability and entrepreneurial development. Asia-Pacific CEO Josh Kilimnik will take on the ANZ CEO role, initially for 12 months, with the CEOs of Japan, Taiwan and the ASEAN markets continuing to report to him.

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Returns Management Marketing Accounting 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

MAY 17, 2023

Nearly half of all Americans have three or more snacks every day, up eight percent over the past two years, according to Circana Group. “Millennials took something that had a negative connotation with older generations—parents would tell you ‘don’t snack and spoil the meal’—and turned snacks into the entire meal itself,” said Andrea Hernández, author of Snaxshot.

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Retail Dive

MAY 17, 2023

The company is selling predominantly at full-price — even within a promotional environment in the category — and more than quadrupled net income.

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Retail Wire

MAY 17, 2023

Shein has been valued at $66 billion, about a third less than a year ago, after raising $2 billion in its latest fundraising round. The online fashion retailer generated $23 billion in sales last year.

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Fashion ATS 130

Shopping Center

MAY 17, 2023

Johns Creek, Ga. — Toro Development Co. (TDC) has announced leases with 11 tenants at Medley, a mixed-use project currently underway in Johns Creek, roughly 30 miles northeast of Atlanta. Upon completion, the development will include 200,000 square feet of… The post Toro Signs 11 Tenants to Mixed-Use Development Underway in Metro Atlanta appeared first on Shopping Center Business.

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Shopping ATS 105

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

MAY 17, 2023

Recalled Gerber Good Start SoothePro powdered infant formula was sent to stores after a recall had been issued on the product over concerns of possible Cronobacter sakazakii contamination. Associated Wholesale Grocers notified the Food and Drug Administration that it had received the recalled product. Cronobacter sakazakii contamination was behind a major recall of infant formula in 2022 that led to a nationwide shortage.

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Shopping Center

MAY 17, 2023

Just 25 miles north of Dallas sits Frisco, Texas, a city that’s famous for The Star — the 91-acre Dallas Cowboys’ world headquarters and practice facility. Like many Texans, Jeff Cheney, mayor of Frisco, loves The Star, but he loves even… The post Frisco’s New Attractions Draw Tourists, Retailers appeared first on Shopping Center Business.

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Shopping 98

Retail Wire

MAY 17, 2023

TJX Cos. saw its first-quarter profit margins increase by one percent to 28.9 percent as freight and raw material costs decreased. The operator of the HomeGoods, Marshalls and T.J. Maxx off-price chains lifted its annual profit forecast to a range between $3.39 and $3.48, up from its previous guidance of $3.29 to $3.41.

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Retail Times

MAY 17, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Family retailer Matalan has worked in partnership with children’s charity NSPCC since 2004, already raising over £11million for the charity. In continued support, and to help towards Matalan’s next fundraising pledge of £1million in 3 years, Matalan has launched a fun slogan childrenswear pyjama set, available to shop online at Matalan.co.uk, via the app

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Shopping ATS 98

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Dive

MAY 17, 2023

Consumers stuck to basics in Q1, while the retailer is expecting a significant financial impact due to inventory shrink.

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Consumer 120

Retail Times

MAY 17, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Magnet, the kitchen design specialist, has appointed global digital marketing agency Croud to upgrade its digital marketing activity and data analytics capabilities, after finding success with its enhanced online offering.

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Marketing Consumer 75

Retail Dive

MAY 17, 2023

The off-pricer has long been a leader in the segment, but is expanding its appeal to consumers as well as brands, BMO Capital Markets analysts said.

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Consumer Marketing 103

LS Retail

MAY 17, 2023

©iStock/VV Shots Start creating and customizing quality trips from A to Z all over the world in the blink of an eye with the next generation connected-trip operator Worldia , a B2B2C connected-trip company. The Paris-based startup plans to continue its mission of “transforming the travel industry” for travel professionals and consumers, said Grégoire Pasquet, the company’s co-founder and CEO.

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Dive

MAY 17, 2023

In its first virtual store, users can take quizzes to find their ideal skincare products and browse the company’s other offerings.

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Cisco Retail

MAY 17, 2023

Forests produce the oxygen we breathe, create rain, and shield us from climate change and disease. They are the homes and sources of livelihood for an estimated 1.

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Retail Dive

MAY 17, 2023

Tim Martin is exiting the dual role as the company continues to see changes in its C-suite.

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365 Retail

MAY 17, 2023

While some may have suspected bricks and mortar retail would struggle in a time of low growth and high inflation, the luxury sector is proving the opposite is true. In fact, the latest figures from Bain & Company reveal that people are increasingly keen to enjoy upscaled retail experiences. It predicts that in contrast to premium stores suffering after the 2008 global financial crash, the industry is now showing that global sales growth in luxury retail is looking very likely to hit 3% to 5%

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Fashion Returns Shopping Customer Experience 59

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience