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Editor’s note: This is the second article in our series on AI in Retail. Read the initial article, on consumer attitudes toward AI, here. If you’re pondering whether the rise of AI tools and platforms is driving the end of human store design teams, experts agree: you have no reason to panic. Make no mistake, platforms like ChatGPT , Midjourney , DALL e and Stable Diffusion are changing the store design process.
Best Jumpers has won this year’s National Designer Award at the Paypal Melbourne Fashion Festival, taking home a prize pool of $130,000. The fashion program, now in its 27th year, awards and celebrates Australian fashion designers in their formative years of business — providing finalists opportunities through mentorship, networking and industry exposure.
Walmex , Walmart ’s Mexico and Central America business, is planning to spend nearly $1.5 billion in the region in 2023. The investment, which is up 27% from the amount spent in 2022, will primarily be used to remodel and maintain existing stores while opening new locations, along with improvements to supply chain and technology. Walmex plans to invest 45% of the funds to upgrade an unspecified number of existing stores.
Campaign Corner Refreshing kiss. Starry has an interesting new commercial. While seated courtside during an NBA game, Keke Palmer is offered a new lemon-lime soda called Starry by its mascots when she appears quite thirsty. As she sips the drink, the man she admires materializes, though he appears to be made of liquid. Despite this, he woos Keke by offering her a Starry rose to drink, and she is smitten with him.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Best Buy Health will work with Atrium Health to develop new hospital-at-home offerings, helping enable providers to deliver high-quality care while reducing emotional and financial burdens on patients and caregivers. Atrium Health already has a strong position in telemedicine and a well-established hospital-at-home program, combined with a patient population of nearly 3 million people.
You’re probably aware of the critical role you have in the operations of your company, as a leader. But, do you know the impact you have on the mental health of your team? Recent research by The Workforce Institute at UKG , indicates that 69 per cent of people think their manager has more impact on their mental health than their therapist or doctor, and a similar impact on their partner.
Kendra Scott is marking March 8, International Women’s Day, with the launch of the Kendra Scott Foundation , committed to empowering women and youth in the areas of health and wellness, education and entrepreneurship. Philanthropy has been part of the business model at Kendra Scott since its founding, and establishing the Foundation, which will be a component of the 501(c)(3) Austin Community Foundation, will allow it to serve as an overarching platform to deepen the brand’s investment in changi
Kendra Scott is marking March 8, International Women’s Day, with the launch of the Kendra Scott Foundation , committed to empowering women and youth in the areas of health and wellness, education and entrepreneurship. Philanthropy has been part of the business model at Kendra Scott since its founding, and establishing the Foundation, which will be a component of the 501(c)(3) Austin Community Foundation, will allow it to serve as an overarching platform to deepen the brand’s investment in changi
The North Face has joined hands with creative agency McCann Shanghai to launch digital collectables on Tmall to capture young consumers. The outdoor apparel brand said the three NFTs were designed based on the relevant functions, history, weather and terrain conditions related to each product. As Chinese customers cannot purchase NFTs directly under local laws, the matching NFT will be assigned to customers when they buy a specific The North Face item.
Brand management firm WHP Global has received a $375 million equity investment from funds managed by the private equity group of Ares Management Corporation to fuel its next wave of brand acquisitions. The transaction values WHP at $1.6 billion. Founded in 2019 by retail industry veteran Yehuda Shmidman with funds managed by Oaktree Capital Management , WHP’s portfolio of brands now generates more than $6.5 billion in global retail sales across three verticals: Fashion, anchored by the Express
Myer CEO John King told Inside Retail that the pace of growth has slowed slightly since the first half, amid rising interest rates and cost of living pressures. But he believes that the company’s impressive sales growth is set to continue as it emphasises the initiatives that underline its ‘Customer First Plan.’ They include the refurbishment of its store network, the rollout of its national distribution centre , and the relaunch of Country Road Group in July this year.
Commerce media company Criteo has acquired Brandcrush , a platform that enables the buying and selling of retail media activations, including those in offline channels like stores. The combination of Brandcrush’s media buying capabilities with Criteo’s existing retail media solutions will create a “holistic omnichannel monetization solution,” according to Criteo.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Sephora, the international beauty retailer, has marked its first physical store opening in the UK with a star-studded launch event. The event was held at the largest retail destination in Europe and attracted a host of VIP guests, including Gemma Collins, Ekin Su, Leomie Anderson, Louise Roe, and Bimini. The London store is set to become a “must-see” destination for beauty lovers, with an exciting program of activities hosted by local icons developed for its opening week.
After three years of supply chain logistics and shipping delays, retailers have too much inventory sitting on shelves, and consumer demand continues to be in flux as inflation maintains a strong grip on budgets everywhere. This means the way consumers shop has drastically changed as new financing options rise in popularity. Buy Now, Pay Later (BNPL) vendors like Klarna and Afterpay are helping consumers ease the burden of inflation on their slimmed-down budgets.
When Shefali Akter first sought a job at a garment factory near Bangladesh’s capital, the crowding, heavy workload and poor salary led the 19-year-old to resign after a year and return to her rural home in northern Bangladesh. But when she came back to the garment factory region west of Dhaka with her new husband a few years later, she found conditions at some factories had dramatically changed for the better.
Kohl’s has committed to shrinking its inventory after the amount of excess goods “got out of control” in 2022, according to CEO Tom Kingsbury on a call with investors. An emphasis on “inventory discipline” could help the retailer reverse its fortunes after net sales fell 7% and operating profit dropped more than 85% year-over-year in in Q4 2022, which ended Jan. 28, 2023.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
The plant and garden industry is fertile soil at the moment, with households big and small looking to cultivate collections. Here, three Australian businesses discuss how they are tapping into the indoor-plant trend. The Jungle Collective Linda Vydra, co-owner The Jungle Collective. Image supplied Inside Retail : Tell me about The Jungle Collective – how did the business start and how has it grown over the years?
Women were disproportionality affected by job loss at the outset of the novel coronavirus pandemic. They have returned to the workforce at numbers that exceed men for four straight months.
Department store Myer has registered strong sales growth in its December half – and its profit is the highest since the first half of 2014. Audited results for the 26 weeks to January 28 show sales grew 24.2 per cent to $1.9 billion while tax-paid profit increased 101.4 per cent to $65 million. As customers returned to in-store shopping, online sales fell 9.8 per cent to $382.3 million, but they still contributed 20.3 per cent of overall sales.
Adidas reported a loss of $763 million in the fourth quarter. The brand terminated its deal with Ye, formerly known as Kanye West, after the rapper expressed antisemitic beliefs in various forums. The sportswear brand is forecasting its first annual loss in 31 years.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Online shopping platform Zalora expects e-commerce to remain resilient despite the economic uncertainties facing businesses in Southeast Asia and an increasingly dimming global economy. According to the e-commerce company’s latest Trender report, emerging innovations like ‘shoppertainment’ and virtual retailing are enabling brands to further diversify their omni channel offerings and cater to modern consumers who expect more from online retail platforms.
Walmart CFO John David Rainey said that the vast majority of its sales and profits are generated by its store and e-commerce operations. Mr. Rainey expects that ad and B2B service sales will account for a growing percentage of total earnings within five years.
Reese’s new plant-based peanut butter cups and a new vegan Hershey bar with almonds and sea salt are made with oats instead of milk. “As the vegan chocolate space gets more crowded, claims beyond plant-based may be necessary,” said Kelsey Olsen, consumer insights analyst for Mintel. “While many plant-based items previously launched have been dark chocolate varieties, brands should explore the areas of plant-based milk chocolate and white chocolate.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
ADP says private sector employers added 242,000 jobs in February, well above the 205,000 expected by economists surveyed by The Wall Street Journal. Annual pay is up 7.2 percent, according to the payroll services firm.
Rep. Mark Takano (D-CA) has reintroduced a bill in the House of Representatives to make a 32-hour workweek the federal standard. Mr. Takano’s legislation faces a tough time getting a floor vote in the Republican-controlled House of Representatives. The bill has the support of 4 Day Week Global, the American Federation of Labor and Congress of Industrial Organizations (AFL-CIO), Service Employees International Union and the United Food and Commercial Workers Union.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Starbucks interim CEO Howard Schultz agreed to testify before the Senate Health, Education, Labor and Pensions Committee as part of its investigations into the coffee giant’s labor practices and its treatment of employees engaged in union organizing activity.
Dan Jedda, who came from Amazon about two years ago, in May will become chief financial officer at Roku, as the box e-retailer continues its CEO search.
Bed Bath & Beyond said it raised $135 million in an equity offering focused on providing funds to rebuild its business. The retailer said it has raised $360 million out of the $1 billion it plans to raise as part of its comeback plan.
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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