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In 2020 my beloved local Fairway went under, and for five years the store space has languished, sitting dark and empty alongside several other shuttered chains: Modells , Subway (although somehow the Kohls has survived). However, one month ago the lights turned back on with bright green flag chains strung across the parking lot and a large banner, Amazon Fresh announced that it was now open for business.
In today’s hyper-connected digital landscape, user-generated content (UGC) has emerged as a powerful force in shaping brand perception and driving business growth. From social media posts and reviews to photos and videos, UGC offers a unique blend of authenticity and credibility that resonates deeply with consumers. For retailers, leveraging UGC is no longer optionalits essential.
Stop & Shop will deploy Savings Station kiosks in half its stores this month and complete a chainwide rollout to all 350+ supermarkets by the end of January 2025. The kiosks, which the retailer began piloting in late 2023, allow customers to activate weekly circular digital coupons and personalized offers without requiring a smartphone or even internet access.
The Mark Ingram Atelier is synonymous with being at the heart of luxury and fashion, situated just steps away from the vibrant Park Avenue. For the past 20 years, it has been a beacon in bridal fashion, drawing brides from around the globe who seek not only the finest couture but also an intimate, personalised experience in a setting rich with history and sophistication.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Amazon has launched a new service Amazon Autos in partnership with Hyundai. Customers in 48 U.S. cities can now browse, order, finance and schedule pickup of new Hyundai vehicles from local participating dealers directly via Amazon. The streamlined, end-to-end online experience includes vehicle search, trade-in valuation, transparent haggle-free pricing, financing options and online checkout.
The holiday season is a time for meaningful gifts, and one of the most thoughtful ways to show appreciation is by offering something truly personal. A personalised whisky bottle adds an extra layer of sentiment to the traditional gift of whisky, transforming a simple bottle into a memorable keepsake. Whether youre celebrating a milestone, honouring a loved one, or simply seeking a distinctive present, a custom whisky bottle is an exceptional way to make the season special.
2025 is set to be yet another year of disruptive change for the retail industry. In the past three years, the average employee experienced 10 planned enterprise changes, up from two in 2016. Its exhausting and the Harvard Business Review tells us that employees willingness to support enterprise change collapsed to just 43 per cent in 2022 compared to 74 per cent in 2016.
2025 is set to be yet another year of disruptive change for the retail industry. In the past three years, the average employee experienced 10 planned enterprise changes, up from two in 2016. Its exhausting and the Harvard Business Review tells us that employees willingness to support enterprise change collapsed to just 43 per cent in 2022 compared to 74 per cent in 2016.
Festive decorations line the aisles and holiday classics start playing in every store you enter. The holiday shopping season appears to start earlier each year, with Black Friday and Cyber Monday deals extending for weeks and retailers constantly competing for consumers attention. While this longer shopping season may benefit the consumer, it also poses sales tax complications for retailers that can last well into the new year when return season strikes.
Today fresh produce is transported over long distances in a critical operation of the global supply chain. Its no small feat to make sure fruits, vegetables, and other perishable goods make it to their destination in the best condition possible. It is a process with meticulous planning, state of the art technology, and creative solutions set against unique challenges that will arise during fresh produce transportation.
Derbion, the East Midlands premier retail and leisure destination, has announced that 2024 saw a series of new openings, upsizes and relocations across the shopping centre as it continues to attract and retain leading retail and F&B brands. Derbion store and facilities photography 2024. Pictured by Shaun Fellows / Shine Pix Ltd Over the past 12 months the shopping centre has welcomed seven new arrivals including established names such as B&M, White Stuff, and Pavers, whilst also attracti
Noosa Chocolate Factory is undertaking “a massive renovation” of its Adelaide facility to add more chocolate and a takeaway option. The location, which will open late this month at 156 Adelaide Street, follows Noosa Chocolate’s new site in Brisbane Arcade. Work is now underway in our 156 Adelaide Street store and cafe, with space already created to stock more hand-crafted chocolates alongside our takeaway coffee offering, said Nick Southon, GM of Noosa Chocolate Factory.
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Albertsons has formally called off the troubled $24.6 billion merger with Kroger following Dec. 10 decisions opposing the deal by the U.S. District Court in Oregon and the King County Superior Court for Washington State. Additionally, Albertsons has sued Kroger in the Delaware Court of Chancery, claiming the retailer failed to exercise best efforts and to take any and all actions to secure regulatory approval of the merger.
This week, the retail industry has been buzzing over the news of pharmaceutical retailer Walgreens potential deal with private equity firm Sycamore Partners. An excitement which has led to shares of the second-largest US pharmacy chain operator surging over 18 per cent following this update. If talks prove fruitful, this could be Sycamore Partners largest deal considering Walgreens market capitalisation reached $9 billion this Tuesday.
Fridges in checkout areas at grocery stores are prime real estate for driving impulse purchases. A leading beverage company invested heavily in these placements, expecting them to be a major sales driver. Yet, despite securing these key locations, their sales were underwhelming. To uncover and address the problem, the company turned to Wisers Retail Intelligence for store-level insights.
The New York Stock Exchange (NYSE) has begun proceedings to delist the common stock of The Container Store Group , beginning with an immediate suspension of trading on the stock. The retailer received a warning in May 2024 after its stock dipped below an average trading price of $1 for more than 30 days. However, the companys stock got a big bump in October on the announcement of a joint venture with Bed Bath & Beyond owner Beyond, Inc. , which included a planned $40 million investment in Th
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Ionic British audio brand Roberts has taken to the streets – literally – with its latest playful stunt. Before their oversized radio display bids farewell to John Lewis, the team gave it a proper send-off: rolling it through the bustling heart of Oxford Street.
The forex exchange market is the largest and most liquid global financial market, with trillions of dollars’ worth of different currencies traded daily. For most of us, it is a decentralized network of participants trading various pairs of currency, with pricing managed by market forces or demand and supply. Thus, participants in the forex market go beyond individuals.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Majestic, the UKs largest specialist wine retailer, is forecasting a surge in sales across a number of categories ahead of Christmas as shoppers seek to discover new wines, beers and spirits to enjoy with their family and friends during the festive season.
Asda was the only major supermarket in the UK to see its sales decline in the lead up the crucial Christmas trading period. Data from NIQ shows the grocers market share slipped 1.1 percentage points to 12.1% as sales fell 4.2% in the 12 weeks to 30 November. Ocado remained the UKs fastest growing retailer as sales rocketed 16.2%, pushing its market share up 0.2 percentage points to 1.8%.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Following todays release of Inditexs figures for the nine months ending 31 October 2024; Alice Price, apparel analyst at GlobalData, a leading data and analytics company, offers her view: Inditexs latest set of results affirms its superior influence over the apparel market, withstanding economic headwinds to achieve a revenue increase of 7.1% in Q3 YTD [
The Portman Estate has announced the arrival of three new independent retail and hospitality brands to its neighbourhood, Portman Marylebone. Boosting the areas balanced retail and leisure offering, the openings on Seymour Place showcase how the Estate continues to evolve its retail portfolio to cater to the needs of residents, office workers and visitors.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Product barcodes could disappear within five years and be replaced with ‘smart’ QR codes which communicate useful information to consumers, according to experts. The new technology would enable consumers to see anything from a products environmental impact to the labour standards involved in its production.
After 30 years of adorning brides with bespoke wedding gowns, Australian designer Steven Khalil is rolling out the couture carpet in collaboration with Designer Rugs. The collection marks the couturiers first release in the interior design category, with three rugs that draw inspiration from some of Khalil’s most intricately detailed red carpet gowns.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Residents of Evington, Leicester, have reason to celebrate as their beloved local convenience store reopens with Nisa under new ownership. Karan Gorania and his wife, Nisha, have breathed new life into the store, marking their debut in independent retail.
Online florist Meg’s Flowers has to pay $1 million in penalties after the Federal Court found the company falsified claims that it was a local florist located in multiple towns, suburbs, or localities that it posted on its websites. The Australian Competition and Consumer Commission (ACCC) brought Meg’s Flowers to court, noting that the flower shop did not directly maintain any local shopfronts accessible to customers, contrary to its claims in 156 websites and in 7462 Google adverti
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! We have seen and bought into many different trends throughout 2024, such as kitten heels, quiet luxury and the boho look as we saw a 90s and 00s resurgence. But a new year means new trends, and we are all excited to see what is to come.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Diebold Nixdorf (NYSE: DBD),a world leader in transforming the way people shop,will showcase storewide AI technology use cases atNRF 2025in New York City, the leading retail industry show hosted by the National Retail Federation.
Seasonal trade marketing is a game-changer for FMCG brands. Holidays, cultural events, and changing seasons create windows of opportunity to captivate consumers, drive foot traffic, and increase product turnover. These campaigns not only cater to consumer emotions but also strengthen relationships with retailers by enhancing store experiences.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Certain times of year are great for businesses, as consumers spend more than in other months. This makes it an opportunity for them to reward their customers with interesting offers designed to boost their profits and keep everyone happy.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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