Retail Focus
OCTOBER 10, 2023
Ghalia BOUSTANI. Senior retail consultant at Univers Retail | Published author | Visiting lecturer. From Pop-Up Stores to Seamless Experiences The economic recession of 2008 shifted attention towards alternative retailing formats like pop-up stores. Brands must continuously find new ways to connect with customers and present their offerings in relevant ways.
Inside Retail
OCTOBER 10, 2023
Supermarkets are some of the biggest retail businesses in the world, so it’s no surprise they are at the forefront of industry trends and innovation. Brad Banducci, CEO of Australian supermarket giant Woolworths for the past seven years, is a big proponent of using technology to improve operations. Here, he shares the new tech that has caught his eye, and how changing consumer behaviour is affecting the business.
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Retail TouchPoints
OCTOBER 10, 2023
Anthropologie has partnered with Pinterest to create its Holiday Showhouse, a fully shoppable pop-up in a Brooklyn Heights brownstone. The pop-up, open from Oct. 11-15, will have unique Pinterest QR codes in each room that take visitors to shoppable boards on Anthropologie’s Pinterest profile , extending the in-person experience to the digital world.
Inside Retail
OCTOBER 10, 2023
Book retailer QBD Books is taking over the former Dymocks store space at the Broadway Shopping Centre in Sydney’s CBD. The 500sqm store will open November 13, and coincide with QBD Books’ introduction of vinyl records in-store for the first time, in partnership with Sony Music. “Broadway is an exciting location for us because of its proximity to some of Australia’s best universities including the University of Sydney and the University of Technology Sydney – and the avid
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Retail TouchPoints
OCTOBER 10, 2023
Despite global economic concerns, consumer spending has remained robust throughout 2023, and retailers are looking forward to a blockbuster Q4 full of holiday spending. That said, in a challenging economic climate the pressure is on to make the most of every opportunity — and a lot of retailers are unaware of significant problems within their ecommerce programs that are going to cost them sales and reduce their margins.
Inside Retail
OCTOBER 10, 2023
The recent influx of international students has attracted many Asian hospitality operators towards Melbourne CBD’s northern precinct, according to specialist property company The Leasing Agency. Aside from the rising number of students, there are also the ongoing development of high-rise apartment buildings and an enormous daily visitor population in the area.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
OCTOBER 10, 2023
The Australian government said on Wednesday it planned to introduce laws that would empower the central bank to regulate digital wallet providers including Apple Pay and Alphabet’s Google Pay. Apple Pay, Google Pay and China’s WeChat Pay, which have grown rapidly in recent years, are not currently designated as payment systems, putting them outside Australia’s financial regulatory system.
Retail TouchPoints
OCTOBER 10, 2023
The National Basketball Association’s Charlotte Hornets have debuted a Virtual Fan Shop that will allow fans to interact with each other virtually as well as browse and purchase fan gear that will then be shipped to their home in the real world. The Shop, powered by AI-powered digital twin technology from Meetkai , is inspired by the brick-and-mortar Hornets Fan Shop at its home arena, the Spectrum Center in Charlotte, N.C.
Inside Retail
OCTOBER 10, 2023
Coles and Woolworths say they are committed to continuing negotiations with a small union representing workers who staged a strike last weekend demanding higher wages and favourable working conditions. Both supermarkets expressed commitment to reach a deal with the Retail and Fast Food Workers Union (RAFFWU) that would benefit all concerned parties.
Retail Focus
OCTOBER 10, 2023
MoEngage , the leading insights-led customer engagement platform, has announced that AVON, Virgin Experience Days and LOUNGE will be among its keynote speakers at #GROWTH Summit London , the event that showcases the leading voices and sharpest minds in marketing and commerce. Taking place on Thursday, 19 October 2023 at Kimpton Fitzroy in London, #GROWTH Summit brings together leaders from Europe’s most progressive brands for a high-octane, invite-only event for entrepreneurs, growth marketers a
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Inside Retail
OCTOBER 10, 2023
Chinese art toy retailer Pop Mart has opened its largest Australian store yet at the Westfield Mt Gravatt Shopping Centre in Brisbane. “We had a stunning grand opening on September 30, where visitors enjoyed a diverse experience and expressed their unique selves through art,” Pop Mart said in a LinkedIn post. Last July, the company opened its first store in Brisbane and its third in Sydney.
Retail Focus
OCTOBER 10, 2023
People tend to only associate interior design with their homes, but it can also play a significant role in the world of retail. Have you ever stepped foot in a store and immediately felt uncomfortable? This is often down to poor interior design, making it challenging for retail businesses to keep people in their stores, and sell products. Therefore, retail store owners must be aware of the importance of interior design and how you can use intelligent design to boost the business and create a rel
Inside Retail
OCTOBER 10, 2023
Outdoor apparel and equipment brand Macpac has expanded its footprint in Sydney with a new store at Westfield Bondi Junction, the brand’s 53rd in Australia. According to Cathy Seaholme, Macpac’s MD, one of the features of the Bondi Junction store is large fitting rooms for consumers to confirm their preferred gear options. “Our Bondi Junction store will proudly showcase elements from our new brand toolkit,” said Seaholme.
Retail Focus
OCTOBER 10, 2023
The accessibility to online trading platforms has made forex trading a popular concept amongst investors, coupled with the fact that interest in the global financial market has peaked. Retail forex traders can now explore trading as a source of daily income without doing so much or risking a lot of resources by investing in smaller trades and volumes.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Inside Retail
OCTOBER 10, 2023
The recent rise of “quiet luxury” has been well-documented, but while many consumers are leaning into classic wardrobe staples like knit sweaters and sleek loafers, other style enthusiasts, especially those in Gen Z and Gen Alpha, are searching for more eclectic “ugly fashion” items — like a pair of Shrek-inspired Crocs. Ugly fashion connotes clashing patterns, clunky or seemingly random details, and a louder-than-life presence, and its rising popularity has relevance for the mainstream ap
Retail Wire
OCTOBER 10, 2023
Target’s recent announcement of store closures attributed to theft raises questions, as crime data doesn’t fully support this claim. While incidents of nonviolent shoplifting or violent robberies are not distinctly higher in closing stores compared to those staying open, the company maintains that theft has led to a significant increase in missing inventory.
Inside Retail
OCTOBER 10, 2023
Retail trends tend to surface in the UK and Europe about 12-24 months before they reach Australia. That’s what took me to the UK this month for a fact-finding mission. On the ground, I can report that there are challenges facing UK and European retailers that savvy Australian retailers can learn from to plan ahead. In all these markets, the conversation is hyper-focused on inflation and its impact on the cost of living.
Hyken
OCTOBER 10, 2023
The title of this article may sound like a lesson in sales, but it’s much bigger than that. It’s about the entire customer experience. If a promise to provide value in the CX is built into a company’s mission and values statements, it potentially becomes part of the culture. Imagine if your organization were bold enough to state that the value it delivers to customers would make price irrelevant.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail Wire
OCTOBER 10, 2023
Nike maintains its reign as the preferred brand for apparel and footwear among both male and female teens for the 12th consecutive year, according to Piper Sandler’s biannual teen survey. American Eagle and Lululemon also secured their positions as the second- and third-most favored brands. Meanwhile, teens are putting less money into footwear, with spending.
Retail Dive
OCTOBER 10, 2023
As companies turn to cost-cutting measures, there’s no shortage of big names slashing jobs — and not all of them are in dire financial straits.
Retail Wire
OCTOBER 10, 2023
Instacart’s recent IPO revealed a significant shift in the advertising landscape, emphasizing that advertising now plays a central role in the digital era of commerce. Unlike traditional advertising, companies like Instacart and Amazon have ventured into the realm of “retail media,” with advertising revenues driving a substantial part of their income.
Retail Gazette
OCTOBER 10, 2023
Grocery price inflation eased to its lowest rate for 15 months, reaching 11% for the four weeks to 1 October 2023, with the price of butter down 16 pence compared with this time last year. It is the seventh consecutive decline in the rate of price rises since the figure peaked at 17.5% in March, providing relief for families amid the cost of living crisis.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Retail Wire
OCTOBER 10, 2023
Showfields, once touted as the “most interesting store in the world,” has filed for Chapter 11 bankruptcy protection after shutting down its Manhattan and Miami locations due to a combination of pandemic challenges, declining sales, and mounting debt. The retailer, known for its immersive and interactive shopping experiences, faced difficulties in generating expected revenues, partly.
Retail Gazette
OCTOBER 10, 2023
Currys is mulling offers for its Greek and Cypriot business Kotsovolos, after putting it up for review back in June. The electricals retailer said it had been approached by several suitors but that it was still not certain whether a sale will go ahead. It told shareholders on Tuesday that the board was considering offers. Subscribe to Retail Gazette for free Sign up here to g et the latest news straight into your inbox each morning “Currys confirms that the strategic review has elicited inte
Retail Wire
OCTOBER 10, 2023
Vans, a division of VF Corp., is facing challenges as research indicates a decline in U.S. footwear sales, particularly in casual shoe categories, attributed to a return to formal work settings. The brand’s sales have been lagging, with a 22% drop in quarterly sales reported in August. To counter this trend, Vans is reducing stock-keeping.
Retail Dive
OCTOBER 10, 2023
The specialty retailer relies heavily on the holiday, but growing participation and spending wasn't enough to spare it from bankruptcy.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Retail Wire
OCTOBER 10, 2023
Walmart, the largest employer in the US, is extending its virtual healthcare services to cover approximately 1 million workers and their families, starting Oct. 14. The move is part of a strategy to address healthcare accessibility and costs, with virtual primary care proving successful in pilot states, leading to an estimated 11% reduction in the.
Retail Gazette
OCTOBER 10, 2023
Superdrug is looking for an additional 1,000 Sales Assistants for the festive period, as the business prepares for increased footfall across Black Friday, Advent and Christmas. The health and beauty retailer said the new roles will ensure that it can continue to offer market leading customer service at the busiest of times, and whilst temporary, it stressed it will aim to move talented team members into permanent roles where possible.
Retail Wire
OCTOBER 10, 2023
Over 1,000 workers at an Amazon warehouse in Coventry, UK, are set to strike for four days in November, including on Black Friday, as part of an ongoing dispute over pay, according to the GMB trade union. The walkouts are scheduled for Nov. 7-9 and Nov. 24, traditionally a busy shopping day. Amazon’s UK Country.
I Vend
OCTOBER 10, 2023
As we race headlong into the holiday season, the best gift that retailers could receive would be…a crystal ball. Having the ability to predict the future, to know how shoppers are going to behave would make retailers as excited as a child finding a full Santa sack at the end of their bed on Christmas morning. But of course, the future-forecasting crystal ball is still, like an over-ambitious letter to St Nick, just wishful thinking. iVend helps retailers iVend helps retailers make the most of th
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
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