Retail Focus
OCTOBER 10, 2023
Ghalia BOUSTANI. Senior retail consultant at Univers Retail | Published author | Visiting lecturer. From Pop-Up Stores to Seamless Experiences The economic recession of 2008 shifted attention towards alternative retailing formats like pop-up stores. Brands must continuously find new ways to connect with customers and present their offerings in relevant ways.
Inside Retail
OCTOBER 10, 2023
Supermarkets are some of the biggest retail businesses in the world, so it’s no surprise they are at the forefront of industry trends and innovation. Brad Banducci, CEO of Australian supermarket giant Woolworths for the past seven years, is a big proponent of using technology to improve operations. Here, he shares the new tech that has caught his eye, and how changing consumer behaviour is affecting the business.
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Retail TouchPoints
OCTOBER 10, 2023
Anthropologie has partnered with Pinterest to create its Holiday Showhouse, a fully shoppable pop-up in a Brooklyn Heights brownstone. The pop-up, open from Oct. 11-15, will have unique Pinterest QR codes in each room that take visitors to shoppable boards on Anthropologie’s Pinterest profile , extending the in-person experience to the digital world.
Inside Retail
OCTOBER 10, 2023
Book retailer QBD Books is taking over the former Dymocks store space at the Broadway Shopping Centre in Sydney’s CBD. The 500sqm store will open November 13, and coincide with QBD Books’ introduction of vinyl records in-store for the first time, in partnership with Sony Music. “Broadway is an exciting location for us because of its proximity to some of Australia’s best universities including the University of Sydney and the University of Technology Sydney – and the avid
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Tokinomo
OCTOBER 10, 2023
The role of advertising and marketing has undergone a big transformation in retail. Traditional methods of reaching consumers have given way to innovative strategies that capitalize on the convergence of physical and digital retail environments. At the forefront of this evolution are Retail Media Networks, a dynamic and influential force shaping the way brands connect with their audiences.
Inside Retail
OCTOBER 10, 2023
The recent influx of international students has attracted many Asian hospitality operators towards Melbourne CBD’s northern precinct, according to specialist property company The Leasing Agency. Aside from the rising number of students, there are also the ongoing development of high-rise apartment buildings and an enormous daily visitor population in the area.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
OCTOBER 10, 2023
The Australian government said on Wednesday it planned to introduce laws that would empower the central bank to regulate digital wallet providers including Apple Pay and Alphabet’s Google Pay. Apple Pay, Google Pay and China’s WeChat Pay, which have grown rapidly in recent years, are not currently designated as payment systems, putting them outside Australia’s financial regulatory system.
Retail Focus
OCTOBER 10, 2023
MoEngage , the leading insights-led customer engagement platform, has announced that AVON, Virgin Experience Days and LOUNGE will be among its keynote speakers at #GROWTH Summit London , the event that showcases the leading voices and sharpest minds in marketing and commerce. Taking place on Thursday, 19 October 2023 at Kimpton Fitzroy in London, #GROWTH Summit brings together leaders from Europe’s most progressive brands for a high-octane, invite-only event for entrepreneurs, growth marketers a
Inside Retail
OCTOBER 10, 2023
Coles and Woolworths say they are committed to continuing negotiations with a small union representing workers who staged a strike last weekend demanding higher wages and favourable working conditions. Both supermarkets expressed commitment to reach a deal with the Retail and Fast Food Workers Union (RAFFWU) that would benefit all concerned parties.
Retail Focus
OCTOBER 10, 2023
The Lexicon, owned by a joint venture between Schroders Capital UK Real Estate Fund (SCREF) and Legal & General Capital, has secured new lettings to Giggling Squid, Søstrene Grene, Robert Dyas, Five Guys, ChopStix, German Doner Kebab, Tortilla, and Mr Simms who have taken a combined 23,500 sq ft of retail and F&B space at the Bracknell-based destination.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Inside Retail
OCTOBER 10, 2023
Chinese art toy retailer Pop Mart has opened its largest Australian store yet at the Westfield Mt Gravatt Shopping Centre in Brisbane. “We had a stunning grand opening on September 30, where visitors enjoyed a diverse experience and expressed their unique selves through art,” Pop Mart said in a LinkedIn post. Last July, the company opened its first store in Brisbane and its third in Sydney.
Retail Dive
OCTOBER 10, 2023
The specialty retailer relies heavily on the holiday, but growing participation and spending wasn't enough to spare it from bankruptcy.
Inside Retail
OCTOBER 10, 2023
Outdoor apparel and equipment brand Macpac has expanded its footprint in Sydney with a new store at Westfield Bondi Junction, the brand’s 53rd in Australia. According to Cathy Seaholme, Macpac’s MD, one of the features of the Bondi Junction store is large fitting rooms for consumers to confirm their preferred gear options. “Our Bondi Junction store will proudly showcase elements from our new brand toolkit,” said Seaholme.
Retail Dive
OCTOBER 10, 2023
As companies turn to cost-cutting measures, there’s no shortage of big names slashing jobs — and not all of them are in dire financial straits.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Inside Retail
OCTOBER 10, 2023
The recent rise of “quiet luxury” has been well-documented, but while many consumers are leaning into classic wardrobe staples like knit sweaters and sleek loafers, other style enthusiasts, especially those in Gen Z and Gen Alpha, are searching for more eclectic “ugly fashion” items — like a pair of Shrek-inspired Crocs. Ugly fashion connotes clashing patterns, clunky or seemingly random details, and a louder-than-life presence, and its rising popularity has relevance for the mainstream ap
Retail Focus
OCTOBER 10, 2023
People tend to only associate interior design with their homes, but it can also play a significant role in the world of retail. Have you ever stepped foot in a store and immediately felt uncomfortable? This is often down to poor interior design, making it challenging for retail businesses to keep people in their stores, and sell products. Therefore, retail store owners must be aware of the importance of interior design and how you can use intelligent design to boost the business and create a rel
Inside Retail
OCTOBER 10, 2023
Retail trends tend to surface in the UK and Europe about 12-24 months before they reach Australia. That’s what took me to the UK this month for a fact-finding mission. On the ground, I can report that there are challenges facing UK and European retailers that savvy Australian retailers can learn from to plan ahead. In all these markets, the conversation is hyper-focused on inflation and its impact on the cost of living.
Retail Focus
OCTOBER 10, 2023
The accessibility to online trading platforms has made forex trading a popular concept amongst investors, coupled with the fact that interest in the global financial market has peaked. Retail forex traders can now explore trading as a source of daily income without doing so much or risking a lot of resources by investing in smaller trades and volumes.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Hyken
OCTOBER 10, 2023
The title of this article may sound like a lesson in sales, but it’s much bigger than that. It’s about the entire customer experience. If a promise to provide value in the CX is built into a company’s mission and values statements, it potentially becomes part of the culture. Imagine if your organization were bold enough to state that the value it delivers to customers would make price irrelevant.
Retail Dive
OCTOBER 10, 2023
The retailer is eyeing generative AI-powered experiences including enhancing search functions for online shopping.
Retail Wire
OCTOBER 10, 2023
Target’s recent announcement of store closures attributed to theft raises questions, as crime data doesn’t fully support this claim. While incidents of nonviolent shoplifting or violent robberies are not distinctly higher in closing stores compared to those staying open, the company maintains that theft has led to a significant increase in missing inventory.
Retail Dive
OCTOBER 10, 2023
Richard Goudis plans to resign from the company after about three years once Tupperware files its 2022 annual report.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Gazette
OCTOBER 10, 2023
Grocery price inflation eased to its lowest rate for 15 months, reaching 11% for the four weeks to 1 October 2023, with the price of butter down 16 pence compared with this time last year. It is the seventh consecutive decline in the rate of price rises since the figure peaked at 17.5% in March, providing relief for families amid the cost of living crisis.
Retail Dive
OCTOBER 10, 2023
The mass merchant said it is “applying lessons learned” to turn around its virgin plastic number.
Retail Gazette
OCTOBER 10, 2023
Currys is mulling offers for its Greek and Cypriot business Kotsovolos, after putting it up for review back in June. The electricals retailer said it had been approached by several suitors but that it was still not certain whether a sale will go ahead. It told shareholders on Tuesday that the board was considering offers. Subscribe to Retail Gazette for free Sign up here to g et the latest news straight into your inbox each morning “Currys confirms that the strategic review has elicited inte
Retail Dive
OCTOBER 10, 2023
The sportswear giant has come a long way from a year ago, when stock levels were surging with retailers and consumers pulling back on purchasing.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail Gazette
OCTOBER 10, 2023
Superdrug is looking for an additional 1,000 Sales Assistants for the festive period, as the business prepares for increased footfall across Black Friday, Advent and Christmas. The health and beauty retailer said the new roles will ensure that it can continue to offer market leading customer service at the busiest of times, and whilst temporary, it stressed it will aim to move talented team members into permanent roles where possible.
Retail Dive
OCTOBER 10, 2023
The former chief business officer for the Target-owned company will focus on scaling and expanding the retail giant's delivery service platform.
I Vend
OCTOBER 10, 2023
As we race headlong into the holiday season, the best gift that retailers could receive would be…a crystal ball. Having the ability to predict the future, to know how shoppers are going to behave would make retailers as excited as a child finding a full Santa sack at the end of their bed on Christmas morning. But of course, the future-forecasting crystal ball is still, like an over-ambitious letter to St Nick, just wishful thinking. iVend helps retailers iVend helps retailers make the most of th
LS Retail
OCTOBER 10, 2023
©iStock/z_wei According to authors for the HBR, innovations — including new products, new HR policies, and new production processes —developed in one part of a business stay there. Other groups that could benefit from them don’t know they exist. This leads to lost revenues and higher costs, since teams around the world often end up duplicating (or triplicating, or quadruplicating) investments in solving common problems.
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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