Tue.Feb 07, 2023

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The Heart of EuroShop: Shopfitting, Store Design & Visual Merchandising

Retail Focus

The EuroShop trade fair, held in Düsseldorf from 26th February to 2nd March 2023, will showcase the latest developments in retail design, shop fitting and visual merchandising. This sector, one of eight experience areas at EuroShop, is the largest and most diverse, with 328 exhibitors showcasing their latest products and ideas over 28,000 square metres of exhibition space in Halls 10, 11, 12 and 13.

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With Growth Top-of-Mind, Luxury Brands Focus on Digital Goods and Virtual Experiences

Retail TouchPoints

Macroeconomic forces — from inflation to corporate layoffs and the unknown impacts of a recession — are creating uncertainty throughout the retail industry. But the luxury market sits in a unique position of growth: spending on luxury goods grew approximately 20% in 2022, according to Bain & Company , and it is likely to expand further through 2023.

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Declining returns push brands to diversify advertising channels

Inside Retail

The cost of customer acquisition on Google ads has become higher than ever before, with most brands now paying an average of $28 per customer – enough to cover a takeout meal, a decent bottle of red, or two movie tickets on cheap Tuesdays. There’s a clear need for high-performing alternatives to Google and Facebook that help brands convert customers for less, without sacrificing quality or reach.

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PAVE Global and The Retail Innovation Conference & Expo Expand Strategic Partnership

Retail TouchPoints

The Retail Innovation Conference & Expo (RICE) and PAVE Global are expanding their partnership to bring unique content and exclusive networking opportunities to the 2023 show, which will take place June 13-15 at McCormick Place in Chicago. Both organizations are committed to supporting the future of the retail design industry in a meaningful way, with RICE focused on creating a collaborative space to connect retail leaders and PAVE Global focused on empowering the next generation of design l

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Are retailers in for disheartening Valentine’s Day sales this year?

Inside Retail

While love will be in the air this Valentine’s Day, there’s mixed data relating to whether customers will buy in, on account of cost of living challenges, and a change in the way that the holiday is celebrated. Research from the Australian Retailers Association (ARA) and Roy Morgan from late January showed that customers are set to spend $485 million during Valentine’s Day, up 16.9 per cent on the previous year.

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5 Trends from NRF 2023 That Retailers Can’t Ignore

Retail TouchPoints

It was amazing to be back in NYC for NRF 2023, and this year’s event did not disappoint. The annual retail gathering brought a huge set of new companies and interesting perspectives that will shape the future of retail over the next three years. Here are five key trends for retailers to pay attention to as they strategize for the months and years ahead: Retail Media Networks (RMNs): One of the most important topics of the past 18 months, RMNs offer the opportunity for many grocers to expand thei

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Bed Bath & Beyond Staves off Bankruptcy with $1 Billion Capital Infusion

Retail TouchPoints

Bed Bath & Beyond has secured investor backing for more than $1 billion in capital, delaying a potential bankruptcy filing. The retailer has received commitments to raise $225 million of equity capital, initially by selling convertible preferred shares, with the remainder coming over time by issuing warrants that will require holders to purchase more preferred shares in the future.

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McDonald’s unveils delivery service in Australia

Inside Retail

The McDelivery service has finally made it Downunder, six years after it was launched overseas. McDonald’s latest initiative comes at a cost however. According to news.com.au customers will pay $3.99 for delivery and a 5 per cent customer service fee for orders over $12, QSR reports. Orders under $12 will cost an extra $2. Initially this new delivery service is available only in selected New South Wales locations.

Location 246
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American Dream Again Misses $8.8 Million Loan Payment

Retail TouchPoints

The American Dream mall and entertainment complex failed to make a Feb. 1, 2023 $8.8 million debt service payment on municipal bonds sold to help finance the venture, due to insufficient funds. The mall also had missed the previous payment deadline for the same reason in August 2022. The notice from U.S. Bank revealed that the reserve fund that had been used to pay these semi-annual debts had a balance of just $878.50.

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Delivery robots, Gen Alpha, and Shopping Priorities - Weekly Snacks #41

Tokinomo

Campaign Corner Teasing the roast. In this commercial , Mr. Peanut, the famous Planters character, will participate in a comedy roast but constantly interrupts the Roastmaster General, Jeff Ross. Despite his attempts to offer jokes, he doesn't understand that he can't help with his own roast. The Roast of Mr. Peanut will take place during Super Bowl LVII on Feb 12, 2023.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Shipt Debuts Small Business Accelerator Program in 5 Cities

Retail TouchPoints

Shipt will reinforce its commitment to expanding food access and supporting local businesses with LadderUp , an accelerator program that will launch in five cities: Atlanta, Detroit, Houston, Washington and Birmingham, Ala. LadderUp will focus on businesses owned by LGBTQ+ people and people of color, with the goal of having at least 50% of program participants falling into these categories.

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Retailers dominate the most-trusted brand rankings in Australia

Inside Retail

Retailers continue to reign when it comes to consumers’ trust, filling the top eight places in Roy Morgan’s recent ‘Net Trust’ rankings. The market research company analysed nominations from more than 22,000 Australians to identify the nation’s most-trusted brands – and the least trusted. According to the list, Woolworths, Coles, Bunnings, Aldi and Kmart were the five most-trusted brands for a fifth straight quarter.

Marketing 147
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Save A Lot Implements Supply Chain Solution to Minimize Stockouts

Retail TouchPoints

Discount supermarket chain Save A Lot is rolling out a new data-driven supply chain solution from SymphonyAI in an effort to better meet shopper needs and minimize stockouts and substitutions. Save A Lot has implemented a number of SymphonyAI’s Retail CPG solutions, including master data management (MDM) , core merchandising , insights , vendor portal and retail operations.

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Ikea commissions Annie Leibovitz for Life at Home series

Inside Retail

Ikea has named American photographer Anne Leibovitz as its Artist in Residence for this year. The Ikea Life at Home Report exemplifies the brand’s dedication to evolving in response to the ever-changing realities of how people live. During her time as Artist in Residence, Leibovitz will photograph individuals in their homes in seven markets: Japan, the US, Germany, Italy, India, Sweden, and England.

ATS 130
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Forever 21 is opening new stores and getting noticed on TikTok

Retail Wire

Forever 21 closed more than 200 stores after being acquired out of bankruptcy in 2020 by Authentic Brands Group, Simon Property Group and Brookfield Property Group. The retailer has since gotten its financial act in order, enabling it open new locations and promote its business. The chain can tie some of its success to its presence on TikTok, which has attracted younger consumers to the brand.

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From Japan to the world: Inside VF Corp’s new Tokyo Design Collective

Inside Retail

VF Corporation is stepping up its fashion offering in the Japanese market with the recent launch of the Tokyo Design Collective (TDC) and a new regional office in Tokyo’s Harajuku district, which will be the new home of Dickies, Timberland and Vans in Japan. “2023 has been hugely exciting for us so far – as we firstly moved into our new office at the end of 2022, and then celebrated the launch of the Tokyo Design Collective and new regional office,” Mitch Whitaker, president of North Asia and To

Fashion 130
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CVS moves closer to deal to acquire primary care provider

Retail Wire

CVS Health is close to making a deal to acquire Oak Street Health, an operator of primary care clinics for Medicare recipients, in a deal valued at $10.5 billion.

ATS 130
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Exploring Seoul’s trendsetting street style and cafe culture 

Inside Retail

South Korea is one of the world’s most exciting places to find retail innovation and design and during my recent trip to Seoul, I discovered some great examples of quirky, off-the-wall stores. As a retail designer, it was inspiring to see so many brands think outside the box when it comes to creating unique customer experiences. Here are a few of my favourites from my visit.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Bed Bath & Beyond to sell stock and tap credit line to pay bills

Retail Wire

Bed Bath & Beyond is looking to raise over $1 billion in funds to continue operating its business through a public offering of the company’s stock and by tapping into its $100 million credit line. The retailer is looking to avoid having to pursue Chapter 11 bankruptcy with its latest moves.

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Difference Between Native And Cross-Platform Development

Retail Focus

Native app development and cross-platform development are two approaches to creating mobile applications. In native app development, developers create separate versions of an application for different operating systems, such as iOS and Android. Cross-platform development, on the other hand, involves using a single codebase to create an application that can run on multiple operating systems.

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The Vitamin Shoppe opens first franchise location

Retail Dive

In addition to the Valparaiso, Indiana, store the retailer plans to open at least 12 more in 2023 with local partners.

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Seven Ways to Show Your Employees Some Love on Valentine’s Day

Hyken

If you show your employees a little love this Valentine’s Day, they will reciprocate with a little love for you, your company, and your customers. Earlier this year, I shared a business prediction for 2023: Companies will focus as much – maybe more – on their employees as they do on customers. If you’ve been following my work, this isn’t anything new.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Bed Bath & Beyond seeks $1B to avoid bankruptcy

Retail Dive

The investor deal comes as the beleaguered home goods retailer ushers in a new interim CFO with experience in turnarounds.

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4 Steps To Realising Your eCommerce Dream

365 Retail

People all over the world are turning to eCommerce to realise their dreams of financial independence. Selling products and services online is not easy, but with the right preparation and professional help anyone can be a success in this space. How can you realise your eCommerce dream? Read on to find out. Design Your Store Early Your online store is your business’s presence.

Consumer 105
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Belk opens first outlet store

Retail Dive

The location in Greeneville, Tennessee, which will “pioneer” the concept, sells clearance items from the department store’s larger retail locations.

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More than 400 products recalled over listeria concerns

Retail Wire

Fresh Ideation Food Group has recalled more than 400 products over concerns that they may be contaminated with listeria monocytogenes, “an organism which can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Simon Property Group sells off Eddie Bauer interest as its retail investments tumble

Retail Dive

Many of the REIT’s retailers and brands are profitable, and even J.C. Penney is thriving, but Forever 21 had a tough 2022, CEO David Simon said.

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Cava ready to take its Chipotle-like fast casual concept public

Retail Wire

Cava Group, which operates restaurants in a manner similar to Chipotle Mexican Grill but preparing Mediterranean cuisine, has confidentially filed for an initial public offering.

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Standard AI to acquire Skip Checkout

Retail Dive

The deal would create the first company to combine self-checkout and AI-powered autonomous checkout for retailers, according to the announcement.

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Burberry gets a new creative director, logo and branding campaign

Retail Wire

Burberry has introduced its new creative director, Daniel Lee, a new logo and a new marketing campaign featuring brand ambassadors Vanessa Redgrave, Raheem Sterling and Lennon Gallagher.

Marketing 100
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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.