Retail Focus
OCTOBER 4, 2023
When it comes to creating a warm and welcoming retail environment, sometimes it is the little things can have a significant impact. Whether this is giving the walls a fresh lick of paint to revamp the exterior or scattering a few potted plants across the store to freshen up the air, simple, and often cost effective, changes can make all the difference.
Retail TouchPoints
OCTOBER 4, 2023
Even though “digitally native” is on the short list for describing Gen Z, its members are most certainly in-store shoppers as well, albeit with their own set of priorities and expectations. New research from MG2 confirms that Gen Z is looking for curated visual merchandising experiences and for brand values to shine through in these physical environments, along with a focus on wellbeing and community connections.
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Inside Retail
OCTOBER 4, 2023
Fashion retailer Harrolds will launch a concept store in Melbourne’s fashion district, Chadstone, on October 11. The expansion is the brand’s first new space in eight years and the second Harrolds location in Victoria after it relocated to 101 Collins Street in 2005. Menswear labels including Amiri, Thom Browne, Rick Owens, Yohji Yamamoto, Stone Island, and Casablanca can be found in the store.
Retail TouchPoints
OCTOBER 4, 2023
Whether it was inspiration from this “summer of sport” or keeping up with the ever-changing weather, the increasing unpredictability of consumers’ shopping habits was on display this summer. From strawberries and cream sales soaring during Wimbledon to the switch from the hottest June on record to a rainy July encouraging shoppers to quickly swap from sunglasses to umbrellas, there’s no denying that a range of external influences are driving unforeseen peaks of interest in different goods.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Retail Focus
OCTOBER 4, 2023
Market leading Leeds-based sign manufacturer The Sign Group (TSG) is now working with CarbonQuota, a highly-regarded carbon footprint assessment specialist, as part of their commitment to reduce carbon emissions. The Sign Group engaged CarbonQuota in July this year to conduct a full carbon footprint assessment of their operation, as part of the next step in their journey towards net-zero.
Retail TouchPoints
OCTOBER 4, 2023
In response to evolving consumer behavior, many retailers are pivoting from malls and large-format stores in city centers to neighborhood locations that aim to serve the work-from-home population. While retail presence is shrinking in many big cities, apparel retailers’ brick-and-mortar locations are actually growing overall — just with a different approach.
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Retail TouchPoints
OCTOBER 4, 2023
As one of the largest media and entertainment companies in the world, NBCUniversal is also one of the biggest vehicles for brands to connect with consumers. Gina Reduto leads NBCU’s client strategy team, whose job it is to consult with advertisers on where and how to share their message for maximum impact. To do this, Reduto and her team immerse themselves in the industries they serve — and one of the largest is retail.
Inside Retail
OCTOBER 4, 2023
Sunglass Hut has revamped its flagship store in Sydney with a new style in preparation for the new season. The store, located on bustling George Street , displays a new idea for premium eyewear and offers brands including Ray-Ban, Versace, and Fendi. The store has a premium design with gold as the predominant colour flowing throughout, seeking to provide a welcoming environment with care and attention to detail.
Retail TouchPoints
OCTOBER 4, 2023
Amazon has opened a new Amazon Go store in the Tacoma suburb of Puyallup, Wash., according to reporting in Supermarket News and other outlets. The opening, which took place Sept. 26, 2023, comes despite Amazon CEO Andy Jassy’s February 2023 announcement that the retailer would halt expansion of its Amazon Fresh and Amazon Go store footprints. Amazon had announced plans to close eight Amazon Go stores in March 2023 and reportedly closed a Seattle location in June 2023.
Inside Retail
OCTOBER 4, 2023
The months leading up to the holidays have traditionally been “peak candle” season, when the desire to create a cozy atmosphere at home and find a quick and easy gift for friends and family have driven sales. But thanks to the rise of wellness and self-care culture, as well as the impact of Covid-19, candles have shifted to become a year-round must-have.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
OCTOBER 4, 2023
Via a new partnership with DoorDash , Spirit Halloween will make costumes, décor, candy and accessories available for same-day delivery from its 1,500+ stores in less than one hour on average. Earlier this year , DoorDash revealed its strategy of expanding beyond food delivery. In March 2023 DoorDash partnered with Party City as well as Victoria’s Secret and Lush Cosmetics, followed by deals with Staples and Petco in August.
Inside Retail
OCTOBER 4, 2023
In the heart of Kuala Lumpur’s emerging international financial district lies The Exchange TRX – a new retail complex that aims to redefine urban luxury and community engagement. Scheduled to open on November 29, this mega-development promises to be more than just a shopping experience, but a transformative lifestyle destination. The project comprises a luxury hotel, six residential towers and a large-scale retail destination operated by Lendlease, all connected to the TRX Park and dedicated Mas
Retail TouchPoints
OCTOBER 4, 2023
Uber has introduced a package return service that provides consumers with live tracking within the Uber app. With this extension of the Uber Connect service, couriers will pick up prepaid, sealed packages — up to five at a time — and deliver them to a local post office, UPS or FedEx location. Uber will charge a flat $5 fee for returns, but only $3 for members of the Uber One loyalty program.
Inside Retail
OCTOBER 4, 2023
Earlier this year, Foot Locker unveiled a plan to drive long-term growth in the business by investing in new store formats and technology, right-sizing its retail footprint, embracing sneaker culture and deepening its relationship with customers. Dubbed the ‘Lace Up’ plan, the effort comes at a challenging time, not only for Foot Locker – which recently posted a $5 million loss in Q2, down from the $94 million in net income it generated in the prior corresponding period – but for retail more bro
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Wiser
OCTOBER 4, 2023
No business can afford to ignore the power of social media as a tool for brand amplification. For more established businesses, a dynamic social media presence is essential to maintain relevance, engage with customers, and attract new audiences. Developing a well-thought-out social media strategy goes beyond merely having a presence on various platforms.
Retail Wire
OCTOBER 4, 2023
Incoming Macy’s CEO, Tony Spring, and current CEO, Jeff Gennette, highlighted the strength of Macy’s non-namesake brands, including high-end department store Bloomingdale’s and luxury beauty retailer Bluemercury. Spring emphasized the importance of product curation and delivering an enhanced customer experience, referring to retail as a form of theater.
Retail Dive
OCTOBER 4, 2023
More small businesses and consumers also turned to bankruptcy in the first nine months of 2023, per Epiq and the American Bankruptcy Institute.
Retail Wire
OCTOBER 4, 2023
Uber has launched a new “Return a Package” feature allowing users to send up to five prepaid and sealed packages to a nearby post office, UPS, or FedEx for a flat fee of $5, or $3 for Uber One members. This service, available in nearly 5,000 cities, is designed to cater to consumers dealing with.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail Gazette
OCTOBER 4, 2023
The number of American candy and souvenir shops along Oxford Street has dropped from a peak of 29 to 21 following a crackdown by Westminster City Council. A new report by the council’s overview and scrutiny committee indicate that its enforcement action is beginning to take effect. “We have ramped up the pressure on Candy stores, souvenir and vape shops, to make clear the status quo is not acceptable,” it said.
Retail Wire
OCTOBER 4, 2023
Pandora, the renowned jewelry brand, has been announced as the Principal Partner for The Fashion Awards 2023 (TFA), according to the British Fashion Council (BFC). This prestigious event, set to take place at London’s Royal Albert Hall on Dec. 4, will gather celebrities, designers, and industry leaders. The partnership with Pandora aims to transform the.
Retail Gazette
OCTOBER 4, 2023
Asda has signed a multi-year partnership with IT specialist Tata Consultancy Services (TCS) to help fuel its digital transformation. TCS will implement a new organisation-wide IT operating model following the supermarket’s divestiture from Walmart. The IT specialists will build a new digital core by implementing multiple cloud-based resource planning platforms to streamline Asda’s supply chain forecasting, buying and merchandising processes, HR processes, warehouse management and ecommerce proce
Retail Wire
OCTOBER 4, 2023
The Los Angeles City Council voted 13-0 to advance a proposal aimed at banning cashless retail businesses. Introduced by Councilwoman Heather Hutt in August, the motion underscores the importance of cash as a payment option for various demographics, including low-income residents, seniors, and vulnerable groups like the homeless and immigrants. The proposal seeks to ensure.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Retail Gazette
OCTOBER 4, 2023
Ocado has dropped the prices on over 500 items, including autumn and winter favourites, as part of its ‘Big Price Drop’ initiative. Products in the latest round of cuts include fresh, ambient and household products with a particular focus on cupboard fillers for the autumn and winter, such as cereal, rice and pasta sauce. The online grocer has dropped prices on these items by an average of 8%.
Retail Wire
OCTOBER 4, 2023
Starbucks is shuttering seven stores in San Francisco as part of a broader strategy to trim its dense network. While the chain is closing some locations, it’s also introducing new formats, including a pickup-only spot. The move comes amid a broader trend of retailers reducing their presence in downtown San Francisco due to factors like.
RIS News
OCTOBER 4, 2023
In this episode, learn how CVS is harnessing the reach of its vast membership base to boost loyalty and constantly evolve its personalization and convenience capabilities.
Retail Wire
OCTOBER 4, 2023
A lawsuit claiming that McDonald’s and Wendy’s burgers appeared larger in advertisements than in reality has been dismissed by a judge. The plaintiff, Justin Chimienti, alleged that both fast-food chains engaged in deceptive trade practices by using undercooked patties in ads to create the illusion of increased size. However, the judge ruled that Chimienti failed.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
RIS News
OCTOBER 4, 2023
Toys“R”Us, owned by WHP Global, is making a comeback in the U.S. While the company had entered back into the retail fray via a limited number of shop-in-shops and airport stores, the company is now launching flagship stores nationwide beginning next year.
Retail Wire
OCTOBER 4, 2023
Krispy Kreme is considering options for its Insomnia Cookies unit, which may include a sale, as the company shifts its attention back to its core business of doughnut sales. This move aligns with a broader trend among U.S. packaged food companies, such as Campbell Soup and JM Smucker, to reevaluate their brand portfolios due to.
Retail Gazette
OCTOBER 4, 2023
Proposed rescue deals between Poundland and B&M to acquire more than 100 former Wilko outlets could fall through as the discount retailers try to negotiate more favourable terms with landlords. B&M, which agreed to take on 51 of the collapsed retailer’s sites, has been accused of delaying completion in an attempt to set up new rent and lease arrangement with move favourable terms, The Times reported.
Retail Wire
OCTOBER 4, 2023
TikTok is ending its online retail operations in Indonesia to adhere to a recent government ban on e-commerce transactions via social media platforms. The Indonesian government instituted this regulation to safeguard small businesses from what it deemed as predatory pricing by popular apps and websites. TikTok, which counts Indonesia as its fastest-growing market, stated that.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
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