Mon.Sep 09, 2024

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Captivating Customers: How Gamification Transforms the Retail Experience

Retail TouchPoints

The retail landscape is a battlefield. Brands constantly fight for customer attention, loyalty, and ultimately a slice of their wallets. Standing out from the crowd requires innovative strategies, and gamification is emerging as a powerful weapon in the fight for retail dominance. But with a vast array of gamification concepts and approaches, navigating this exciting marketing tactic can be tricky.

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Miniso opens its first Sanrio-themed Australian store

Inside Retail

Miniso has opened a 300sqm store on Sydney’s George St dedicated to Sanrio-themed products – the first of its kind in Australia, with more than 2500 SKUs. To celebrate the opening, Miniso gifted customers who reached a certain purchase amount with a ‘kroo bag’, inspired by the Australian kangaroo. Internationally, the new store is Miniso’s second Sanrio-themed location following the opening of the Margo City shop in Indonesia last October.

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Panasonic Energy Launches Mass Production of Advanced 4680 Automotive Batteries

Retail Wire

Panasonic Energy, a division of the Panasonic Group, has officially announced the commencement of mass production for its new 4680 cylindrical lithium-ion batteries, marking a significant advancement in automotive battery technology.

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Why couldn’t Australian fashion darling Dion Lee find a buyer?

Inside Retail

After failing to find a buyer, Dion Lee is set to leave the Australian fashion scene. In its prime, the 15-year-old brand was considered one of the country’s most promising, alongside the likes of Zimmermann and Camilla. Since the administration began in May, Dion Lee’s stock has been cleared in a warehouse sale with prices as low as 80 per cent off original retail.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Family Dollar Selects AI-Powered Solution to Enhance Category Management

Retail TouchPoints

Family Dollar will use solutions from Dunnhumby to make merchandising and category management more customer-centric across its store network. Dunnhumby will use customer data science as well as consumer-led insights and collaboration to help Family Dollar make merchandising decisions that drive greater engagement with the retailer’s 66 million shoppers.

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Currency exchange Fexco opens its first Australian stores

Inside Retail

Fexco, an Ireland-based financial technology company, has launched its first Australian currency retail stores in Sydney, expanding its portfolio in the Asia-Pacific region. The company says it plans to open more than 20 outlets in Australia. The second store has just opened at Westfield Hurstville following the brand’s local debut at Westfield Liverpool in July.

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How pay transparency impacts workplace culture. It’s not as simple as you think

Inside Retail

The late 2000s introduced a call for more transparent, genuine and accountable leaders, otherwise known as authentic leadership theory. It is hard to believe good leadership could be anything but transparent, genuine, and authentic. What was tolerated before this point? Now, there is the call for transparent-everything, including your pay. Surely, there is a place for discretion and privacy.

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Big Lots Files for Bankruptcy to Facilitate Sale

Retail TouchPoints

Closeout retailer Big Lots has filed for Chapter 11 protection in the U.S. Bankruptcy Court for the District of Delaware in order to facilitate its sale to an affiliate of Nexus Capital Management. Nexus has agreed to acquire all of the retailer’s assets and ongoing business operations; financial details were not disclosed. Nexus will now serve as the stalking horse bidder in a court-supervised auction that will allow for higher, or otherwise better, offers prior to court approval.

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Under Armour flags larger loss as restructuring program continues

Inside Retail

Under Armour is expecting a bigger operating loss for fiscal 2025 after a further evaluation of its ongoing restructuring plan. The sportswear company has forecast an operating loss of $220 to $240 million for the year ending March 31, compared to its previous expectation of $194 to $214 million. The loss is the result of the firm’s pre-tax restructuring and related charges in connection with its reorganization, which is now expected to be $140-$160 million instead of $70-90 million as previousl

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Circle K Owner Issues Response After 7-Eleven Rejects Merger Proposal

Retail Wire

Alimentation Couche-Tard Inc. has shared an official response to the rejection of its takeover bid of 7-Eleven.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Walmart Aims to ‘Shorten the Distance Between Inspiration and Commerce’ with 40-Stop Style Tour

Retail TouchPoints

Walmart is looking to boost its fashion street cred with a 40 -stop traveling tour across the U.S. this fall to showcase its fashion offerings. The Walmart Style Tour kicks off today at the Taste of Chicago and will continue through the end of October, with stops including Los Angeles, New York and Dallas. The traveling pop-up will feature Walmart’s most popular owned brands , including Scoop and Free Assembly , as well as a curated selection of the latest fall trends from the retailer’s broader

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Big Lots Agrees to Bankruptcy in Nexus Capital Management Deal

Retail Wire

Despite restructuring efforts, Big Lots could not keep up with current economic pressures.

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Hampshire’s first Crocs Outlet opened last weekend

Retail Focus

Gunwharf Quays opened its brand-new Crocs store on Saturday, 7 th September. The store at the Portsmouth-based outlet will be the first Crocs store in the region and the third Crocs outlet store in the country. The 140 sq ft unit will be located between Adidas and Samsonite. The new store features an elevated design with eye-catching displays and fixtures that highlight Crocs’ wide array of colourful and stylish footwear.

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Cantaloupes Recalled in 5 States Due to Salmonella Contamination

Retail Wire

Eagle Produce LLC is recalling the fruit due to the potential for contamination.

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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

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Six outstanding stores that cover everything from Mecca to Fujifilm and fashion

Inside Retail

Curated, cosy, soft-furnishing refuges from the winter weather await, alongside the re-creation of intimate spaces on iconic Fiveways streets that welcome the sunshine and fashion retail. See for yourself why these six bricks-and-mortar openings from the last quarter captured our attention. 1. Hommey, Melbourne, Victoria 1128 High Street, Armadale Hommey’s second store is a soft-furnishing sanctuary that has customers wanting to kick their feet up on the couch – in boucle slides, of course.

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HEYDUDE x SpongeBob Collection Drops

Retail Wire

The shoes honor the iconic Nickelodeon characters.

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Is the subscription economy still relevant?

Inside Retail

Earlier this year, Australian skincare and beauty product subscription service Bellabox shut down after more than 10 years of operation. Bellabox cited the increasingly competitive retail environment and escalating operational costs as primary factors contributing to its inability to sustain the business. In a similar vein, US-based jewellery company Rocksbox discontinued its subscription rental service last month, rebranding it as an e-commerce site.

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Costco Recall: These 2 Products Should Be Returned ASAP

Retail Wire

Only two items have been affected in the Costco recall.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Givenchy names Sarah Burton as its new creative director

Inside Retail

French luxury fashion and perfume label Givenchy has appointed former Alexander McQueen designer Sarah Burton as its new creative director, effective immediately. Burton will be responsible for the creative direction of both women’s and men’s ranges and will present her first collection for the LVMH-owned brand in March next year. She will succeed Matthew Williams, who stepped down from his role in January.

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Apple Juice Recall: Brand Sold at ALDI, Walmart Cited for High Arsenic Levels

Retail Wire

The apple juice recall began early last week.

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Healthy Grocery Shopping List for College Students on a Budget

Retail Focus

Navigating the grocery aisles as a college student can be tricky, especially when you’re trying to eat healthily on a budget. The variety of choices and price tags might seem daunting, yet simple meal planning can yield both healthy and wallet-friendly results. This article provides a practical grocery shopping list tailored specifically for college students.

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Egg Recall: What the CDC Has Said So Far

Retail Wire

The egg recall has affected customers in nine states.

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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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Private equity firm sweeps up LL Flooring, which will stay in business after all

Retail Dive

The bankrupt home improvement company, previously Lumber Liquidators, has inked a deal to be acquired by F9 Investments, its largest shareholder.

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Asos rejected Shein’s £215m offer for Topshop in favour of lower bid

Retail Gazette

Asos declined a much higher bid for Topshop and Topman from Shein and Authentic Brands Group (ABG) in favour of its new joint venture with Heartland, reports have revealed. Last week, the online fashion giant agreed to sell a 75% stake in Topshop and Topman to Heartland, an investment firm owned by the family of retail billionaire Anders Povlsen, for £135m in a deal that valued the two brands at £180m.

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LL Flooring Finds Last-Minute Buyer and Plans To Get ‘Back to Basics’

Retail Wire

After announcing it will close for good, LL Flooring is saved by a new buyer.

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Mountain Warehouse to open another 50 stores as in-store sales surge

Retail Gazette

Mountain Warehouse is set to open another 50 new stores next year. The outdoor retailer is pursuing an ambitious expansion strategy, both in the UK and internationally, driven by a surge in demand for in-person shopping experiences. This year, the business will add around 50 locations worldwide, bringing its total to approximately 370 stores across nine countries, The Times reported.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Walmart kicks off multicity fashion tour

Retail Dive

The retailer will bring its Style Tour to over 40 stops across the U.S. as a way to “shorten the distance between inspiration and commerce.

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The Cotswold Company sales surge as investment into multichannel pays off

Retail Gazette

The Cotswold Company hailed a strong start to the year as its sales growth outpaced the broader home and furniture market. Sales for the home furnishings r etailer jumped 15% to £40.1m in the six months to 25 August, up from £35m last year. Active customer numbers were up 21% year-on-year, which it attributed to “the strength of the Cotswold Company brand, highly effective digital marketing activities, and the benefits of the Company’s multi-channel model”.

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Today in Global Small Business: Eight Essential International Business Skills

LS Retail

©iStock/Rawpixel What's affecting me, my clients, my colleagues and other global small business owners: Eight essential international business skills. Master international growth with these winning strategies. Quote of the week: “Success is not final; failure is not fatal: it is the courage to continue that counts.” – Winston Churchill US tightens export controls on quantum kit and chips for China, Iran and Russia.

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Shopify partners with Roblox to bring in-game shopping to life

Retail Gazette

Ecommerce firm Shopify is partnering with Roblox to allow its brands to sell physical items directly within the game. The tie-up will see Shopify’s checkout piloted into the video game, with a larger launch planned for early 2025. The move means Shopify’s brands will be able to engage with a global audience of nearly 80m daily Roblox users and potential customers.

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How to Navigate Revenue and Expense Management: Competitive Insights for Financial Success

Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!