Retail TouchPoints
MARCH 31, 2025
TikTok showed up in force at Shoptalk last week, and the company was on a mission, although not the one that might have been expected namely, to convince people that it has a future in the U.S. Quick side note on that hairy topic: TikTok is presenting the resolution of the years-long battle over its presence and influence in the U.S. as a foregone conclusion (that is, that its here stay).
Inside Retail
MARCH 31, 2025
Uni founder, Alexandra Keating, has worked out how to package personal care without compromising on product efficacy, environmental responsibility and innovative branding. I just want to make impact in whatever I do, Keating told Inside Retail. Her brand Uni is a body care line from the sea, for the sea with formulas that harness the power of natural ingredients, without the negative environmental impact.
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Retail TouchPoints
MARCH 31, 2025
Wal-Mart de Mxico y Centroamrica is planning a significant expansion of its store fleet over the next five years, adding more than 1,500 stores to the 4,000+ locations it already operates. The retailer will use a CapEx investment of 41.8 billion Mexican pesos ($2.05 billion) to add more than 15 million square feet of total sales floor space. The total CapEx investment represents a 20% increase over the previous year.
Inside Retail
MARCH 31, 2025
The fast-casual restaurant sector has experienced a notable rise in Australia, driven by shifting consumer preferences towards high-quality, convenient and affordable dining options. Notable brands leading the charge are Guzman y Gomez , a well-established Mexican fast-casual chain that recently made a significant milestone on the Australian Securities Exchange, and newly founded crispy chicken restaurant, Papa Flock.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail TouchPoints
MARCH 31, 2025
Walmart has joined forces with Cropin , an AI-powered food and agriculture platform, to enhance scalable sourcing solutions across the retailers U.S. and South American markets. The Cropin agri-intelligence platform is designed to improve yield forecasting, monitor crop health and predict seasonal transitions with greater accuracy. The partnerships goal is to ensure a steady supply of high-quality perishable commodities, enhance product availability, reduce waste and deliver better-quality produ
Inside Retail
MARCH 31, 2025
Australian retail sales recorded another modest growth in February despite the continued impact of cost-of-living pressures and economic uncertainty. Retail sales rose 3.6 per cent year-on-year to $37.1 billion, extending the 3.8 per cent uplift in January , data from the Australian Bureau of Statistics shows. The ‘other retailing’ category which includes cosmetics, sports, and recreational goods recorded the biggest increase at 5.5 per cent, followed by food with a 4.08 per cent i
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
MARCH 31, 2025
As consumer expectations continue to evolve, fulfilment has emerged as a competitive differentiator in the retail industry. Meeting consumer demand for speed, reliability, and transparency has transcended logistics and become a strategic imperative that drives customer loyalty, acquisition, and profitability. Retailers that proactively adapt to evolving expectations gain a competitive edge.
Retail Focus
MARCH 31, 2025
Clutter: More Than Just an Eyesore Most businesses understand that clutter isn’t just unattractiveit’s quietly undermining office efficiency. You’ve probably noticed this already: the heaps of paperwork, supplies scattered about, and even those innocent-looking piles of old files that everyone pretends not to see. Believe it or not, clutter actively reduces focus, drains mental energy, and subtly hampers productivity.
Retail TouchPoints
MARCH 31, 2025
Just in the nick of time, Saks Global has announced a detente in the dramatic saga of the historic Neiman Marcus in downtown Dallas. Saks which finalized its acquisition of Neiman Marcus Group in December 2024 had announced in February 2025 that the store would close on March 31 following an ongoing lease dispute. The intervening month between the announcement and the proposed closure date of March 31 has been filled with passionate appeals for the retail landmark; sharp criticisms from both t
Retail Gazette
MARCH 31, 2025
Asda is trialling live facial recognition at five of its stores in Greater Manchester to help combat the rise in retail crime. The retailer has launched a two-month trial of the technology supplied by FaiceTech at its Ashton, Chadderton, Eastlands, Harpurhey and Trafford Park supermarkets. More than 1,400 incidents of assault took place against Asda store colleagues last year an average of four per day.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail Wire
MARCH 31, 2025
Popeyes is set to introduce three new pickle-centric menu items.
Retail Gazette
MARCH 31, 2025
M&S is investing 50m to open new and upgraded stores across the North West of England, creating 300 new jobs. The retailer ‘s investment programme kicked off on Friday (28 March) with the reopening of a full-line store at Warringtons Gemini Retail Park. M&S also plans to open six new stores in Speke, Formby, Thornton-Cleveleys, Warrington, Blackburn, and Bolton, and relocate the New Mersey Retail Park store from a food hall to a full-line store, Retail Week reported.
A1 Retail
MARCH 31, 2025
Majestic agrees deal to acquire premium wines and spirits supplier, Enotria&Coe Deal turbocharges Majestics ambition to become one of the largest on-trade suppliers of wines, beers and spirits in the UK Majestics on-trade specialist arm, Majestic Commercial, and Enotria&Coe will continue to operate as standalone businesses following the acquisition Majestic has entered into a formal agreement to acquire the leading premium wines and spirits supplier, Enotria&Coe.
Retail Gazette
MARCH 31, 2025
Pets at Home has slashed its profit guidance for the upcoming financial year as it prepares for a hike in costs stemming from the Budget. The pet specialist warned it faces a 30m increase in costs arising from changes to employers National Insurance contributions, new packaging regulations and the rebuild of variable pay. Pets at Home said its ability to mitigate cost inflation depends on the rate of sales growth we are able to deliver, which is dependent on how consumer demand evolves and how i
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Wire
MARCH 31, 2025
Coffee chain Dutch Bros is opening new drive-thrus at a rapid pace.
Retail Gazette
MARCH 31, 2025
Morrisons has teamed up with the National Autistic Society to introduce Sensory Support Boxes that help autistic and neurodivergent customers have a positive shopping experience. To mark World Autism Acceptance Month, the grocery giant said the boxes “ have been carefully developed” in consultation with the National Autistic Society to ensure they include the most helpful items.
Retail Wire
MARCH 31, 2025
Chipotle is not, in fact, filing for bankruptcy.
A1 Retail
MARCH 31, 2025
Total retail footfall on Mothers Day (30th March 2025) rose +7.3 percent compared to 2024, with shopper counts on 29th March higher still, up +13.1 percent year-on-year High Streets saw the biggest surge in shopper traffic on Mothers Day itself, up +13.4 percent versus 2024 Shopping Centres were the top performing destination on 29th Mar, with footfall rising +15.3 percent year-on-year Shoppers were tipped to have spent 2.4billion on Mothers Day this year, a rise of +5 percent year-on-year In th
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Retail Gazette
MARCH 31, 2025
Deliveroo and Wilko are extending their partnership, following the launch of the home and garden retailer on Deliveroo Shoppingin October. The retailer initially launched on the app across 10 Wilko hub locations, based in Edinburgh, Bristol, Nottingham, Bournemouth, Eccles, Manchester, Bedford, Harlow, Plymouth and Leeds, with 3,000 products on offer.
A1 Retail
MARCH 31, 2025
INTERSPORT has officially announced the global launch of its new football specialist store format, as it continues to pursue a personalised and hyperlocal approach that matches the needs of consumers in its 42 markets round the world. The kick-off for this new store format occurred on March 27 th in Athens, as INTERSPORT Greece opened its new 1,200 sqm football store.
Retail Gazette
MARCH 31, 2025
Harrods has increased the maximum compensation payouts to settle claims brought forward by alleged sexual abuse victims of the retailers former owner Mohamed al Fayed. More than 250 claims have been made against al Fayed of sexual misconduct including rape and attempted rape during his time at the helm of the iconic London department store. Lawyers at MPL Legal are understood to have increased the potential payout for survivors from 330,000 to almost 400,000, Sky News reported.
365 Retail
MARCH 31, 2025
Sports Direct has expanded its footprint in Manchester with the launch of a new 30,000 square foot store at Trafford Palazzo , one of the North Wests major shopping and leisure hubs. The opening marks another strategic step in the retailers push to deliver cutting-edge sports retail experiences. Spread across two floors, the new store combines leading sports and lifestyle brands with additional offerings from Frasers Group labels USC and GAME.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Gazette
MARCH 31, 2025
Ocado has been granted approval for a new distribution hub in Nottinghamshire, which will create hundreds of new jobs. The retailer was given the green light by Rushcliffe Borough Council to transform one of the new business units at the Fairham development into a distribution hub. Planning documents indicated that the new centre could lead to 422 new roles being created, including 358 van drivers, 24 marshallers, 17 office staff, and five maintenance workers.
A1 Retail
MARCH 31, 2025
Retail and leisure destination, Trafford Centre, hosted its annual Retailer Awards on Friday 28 th March at Manchesters Hilton Deansgate, celebrating its exemplary brands and their respective teams. The prestigious event saw the retail, F&B and leisure operators of Trafford Centre celebrated for their vital role in making it the world-leading destination that it is.
Retail Gazette
MARCH 31, 2025
B&Q has published an inclusive language guide for its employees that warns against using phrases such as ‘blind drunk’ and ‘deaf to out pleas’ The DIY giant has encouraged staff not to use terms that associated impairments with negative things, The Telegraph reported. The guide asks team members to understand that offensive language often includes words and phrases that reinforce stereotypes, reinforce derogatory labels, exclude certain groups of people, patronise or
365 Retail
MARCH 31, 2025
PET bottles are widely used worldwide, but what happens to them after use? Managing plastic packaging sustainably is essential to reducing waste and using resources more efficiently. While reuse and upcycling have become popular trends, high-quality recycling remains the key to a circular economy. PET bottles can be processed into new packaging, reducing the demand for virgin plastic and lowering environmental impact.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail Gazette
MARCH 31, 2025
Naked Wines founder Rowan Gormley is stepping down from the business, following the launch of its new strategic plan. Gormley is departing from the alcohol retailer as its non-executive chairman and director of the company with immediate effect. Senior independent director Deidre Runnette is set to take over the role of non-executive chairman on an interim basis until a successor is hired.
365 Retail
MARCH 31, 2025
INTERSPORT has formally introduced a new football specialist store format, reinforcing its strategy of delivering personalised, hyperlocal retail experiences tailored to consumer needs across its 42 global markets. The inaugural store opened on 27 March in Athens, operated by INTERSPORT Greece. Spanning 1,200 square metres, the space is designed as both an immersive retail environment and a local community hub for football fans.
Retail Wire
MARCH 31, 2025
Two new bold dippers have been added to Sonic Drive-in's sauce menu.
Retail Gazette
MARCH 31, 2025
Frasers Group has expanded its Sports Direct footprint in Manchester with the opening of a new 30,000sq ft store at Trafford Palazzo. The group said the two-storey site “brings another state-of-the-art sports destination to Manchester” following the launch of its Arndale flagship in March 2023. The new store features a range of sports and leisurewear from global brands including Nike, Adidas, Puma, Under Armour, New Balance, ASICS, Skechers, and Jordan.
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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