Thu.Aug 11, 2022

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6 Lessons from Parachute’s Growth as an Omnichannel Lifestyle Brand

Retail TouchPoints

Since its inception in 2014, Parachute has aimed to provide comfortable, high-quality home products at an affordable price point. Accelerated by the pandemic’s ecommerce surge, Parachute saw demand rise and, in turn, realized an opportunity for expansion. That’s why Founder and CEO Ariel Kay has spent the last year building out her executive leadership team, with one of her key appointments being Drew Sheriff , who took the helm as Chief Commercial Officer in November 2021.

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McDonald’s faces ‘mega’ $250 million backpay claim in Federal Court

Inside Retail

After two years of investigations into alleged “exploitation and award contraventions” workers union SDA is seeking backpay and compensation for more than 250,000 current and former staff of McDonald’s it claims have been systematically denied 10-minute rest breaks. The SDA is seeking at least $250 million in compensation and penalties in what it describes as a “mega” claim lodged with the Federal Court against McDonald’s Australia and 323 franchisees. .

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Gift Card Lawsuits Can Be Avoided — Here’s How

Retail TouchPoints

Many brands launch gift card programs for all the right reasons: incremental sales, new customer acquisition, brand recognition and to build customer loyalty. Not to mention consumers love them, with 80% saying they plan to purchase more gift cards in 2022. Responsibility for your gift card program typically lives in the marketing department. For newer gift card programs, the program is just one responsibility among many others, while larger, more established programs may have a dedicated gift c

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Welcome to Wonderworld: David Jones showcases natural beauty on the runway

Inside Retail

Department store giant David Jones unveiled the latest Spring/Summer collections this week in its Elizabeth Street flagship in Sydney. Titled Wonderworld, the runway featured a diverse range of models showcasing next season’s collections from local and international brands, with five showings executed between Wednesday and Friday for industry insiders and consumers.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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OSF Digital Helps Retailers Launch Headless Ecommerce Sites

Retail TouchPoints

OSF Digital has launched OSF Headless, an omnichannel headless commerce solution for Salesforce Commerce Cloud designed to enhance the user experience and increase the average order value and conversion ratio with progressive web application (PWA) kit apps. The solution aims to help retailers to smoothly transition their online stores to a headless commerce architecture.

Consumer 277
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Aldi opens Dumpling Truck, serving meals for less than $1.50

Inside Retail

German discount retailer Aldi is opening a “Dumpling Truck” pop-up, serving takeaway dinners a box of six Urban Eats dumplings for less than $1.50. From 5 pm to 7 pm tonight, (Friday), the Aldi Bankstown Central will turn into a takeaway shop, offering shoppers dumplings for $1.44 per serve – less than what some consumers pay for delivery. According to research commissioned by the retailer, almost half (46 per cent) of Aussies pay $15 to $20 on takeaway food per person per order.

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Networking Demystified: Why Wi-Fi 6E is Hot and Why You Should Care

Cisco Retail

Wi-Fi 6E is here and the worldwide Wi-Fi community is buzzing about it. But why is it a major change? What does it mean for people’s Wi-Fi experience and infrastructure vendors like Cisco? And why are Cisco engineers excited about the opportunities for innovation? Read on to learn about the details of 6E and how this technology transition can enhance your career too.

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TechCrunch: Amazon One Expands Palm Scanners to 65 Additional Whole Foods Stores

Retail TouchPoints

Amazon ’s One palm scanner payment technology will reportedly expand to more than 65 Whole Foods stores in California, according to TechCrunch and other media outlets. The latest rollout will affect stores in Los Angeles, Sacramento, Orange County, the San Francisco Bay Area and Santa Cruz, Calif. Amazon One was launched in Amazon Go stores in 2020 and early 2021 before expanding to an Amazon Fresh supermarket later that year.

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TikTok Opens Application Period for Support Black Businesses Accelerator

Small Biz Trends

TikTok have announced that they are now accepting applications for the third round of their Support Black Businesses accelerator program. TikTok Support Black Businesses Accelerator Program. The program is designed to elevate the voices of Black-owned businesses on TikTok’s increasingly popular platform through exclusive access to resources , benefits and networking opportunities.

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Tommy Hilfiger Amps Up Circularity Efforts with Resale in the U.S., Rental in the UK

Retail TouchPoints

Tommy Hilfiger , owned by PVH Corp. , has announced two new circularity initiatives — a resale program for U.S. consumers through a new partnership with ThredUP , and a six-month rental pilot in the UK with platform Rotaro. Both programs are part of the fashion label’s “ Waste Nothing and Welcome All ” initiative, which, among other targets, aims to make Tommy Hilfiger a fully circular brand by 2030.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Sears Holdings reaches $175M settlement with Lampert and company

Retail Dive

The retailer entered bankruptcy in 2018. It has been stuck there ever since, as the company and its creditors pursued claims of “rank” self-dealing.

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Ferragamo Partners With Farfetch as Part of Millennial/Gen Z Strategy

Retail TouchPoints

Seeking to step up its appeal to younger shoppers, luxury Italian fashion house Salvatore Ferragamo has partnered with digital platform Farfetch. The partnership will allow Ferragamo to fortify the online components of its omnichannel strategy, including its presence on the Farfetch marketplace, while also leveraging the platform’s promotional opportunities to engage with millennial and Gen Z consumers via digital experiences.

Fashion 262
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Reliable Connectivity for Electric Vehicle (EV) Charging

Cisco Retail

According to a recent Bloomberg report , the “US is the latest country to pass what’s become a critical EV tipping point: 5% of new car sales powered only by electricity.” That 5% threshold is significant because it seems to be the point at which early adopters are overtaken by majority and rapid acceleration in demand occurs. The US joins a list of 19 other countries that have reached this 5% threshold and, if following a similar trend, will achieve 25% of new cars being fully

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JCPenney Picks Walmart and Starbucks Vet as New CFO

Retail TouchPoints

JCPenney has appointed Stephanie Plaines as CFO, effective immediately. Plaines will lead all financial activities across the retailer, with the goal of driving best-in-class execution across functions including financial strategy, real estate, capital deployment, credit services, sourcing and procurement, treasury and accounting. Plaines brings decades of experience working with data to improve business performance and profitability.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Baby Bunting marks record sales, begins New Zealand foray

Inside Retail

Baby Bunting has overcome Covid-related trading restrictions and ongoing supply-chain disruptions to post record sales last financial year. The baby goods retailer says sales grew 8.3 per cent to $507.3 million (with same-store sales up by 5 per cent) while statutory net profit attributable to shareholders rose 14.6 per cent to $19.5 million. Against results for two years earlier, the company says sales grew by 25.2 per cent.

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From price to product information elasticity of demand – navigating the demands of the new K-Shaped consumer

Retail Focus

While pricing sensitivity is rising amongst shoppers as the cost-of-living and inflationary pressures hit household budgets, UK shoppers would pay more for products carrying better quality product data, the latest data from Ak eneo , the global leader in product experience management (PXM) and product information management (PIM), reveals. Original research of over 1,800 shoppers in its latest 2022 B2C Survey: Product Experience Satisfaction Around the World ’ Report, showed that six in ten (

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Who are Australia’s Top 25 retailers by revenue?

Inside Retail

The Top 25 Retailers report was brought to you by Inside Retail and our valued partner, Tealium. Today, Inside Retail is launching its Top 25 Retailers report , which ranks Australia’s best retailers by revenue returns in order to showcase some of the country’s best talent. Throughout the last few years, retail has had many ups and downs, and while some businesses have struggled others persevered and reaped the rewards.

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Salvatore Ferragamo goes searching for younger customers on Farfetch

Retail Wire

Salvatore Ferragamo is partnering with Farfetch, the online luxury goods retailer, in a bid to attract younger Millennials and Gen-Z shoppers. “Farfetch is the leading digital platform in luxury fashion and represents the ideal partner to further boost Ferragamo’s omnichannel innovation, fuelling our plans to reach new, younger audiences and accelerate our growth,” said Ferragamo CEO Marco Gobbetti.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Why bricks-and-mortar is still critical in China

Inside Retail

The retail experience for physical bricks-and-mortar stores is undergoing a revolution at the moment. According to data from Statista, in-store sales are expected to reach $21.4 trillion globally by 2024. A recent McKinsey report also stated that while e-commerce has boomed since the onset of the pandemic, forward-thinking companies are using their stores to educate consumers, reinforce their brand positioning, and support online sales.

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Warby Parker cuts annual forecast and HQ jobs

Retail Wire

Warby Parker lowered its financial forecast for the year and cut 63 jobs, about 15 percent of its corporate workforce, as it seeks to cut costs. “We are taking a disciplined approach to managing costs to set us up for sustainable growth and profitability,” said CFO Steve Miller.

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Distillery Road Market reveals $6 million anchor tenant

Inside Retail

Distillery Road Market (DRM) has revealed its new anchor tenant, Perentie Brewing Co, a $6 million brewery specialising in independently crafted lager beers with an adjoining set to open its pub next year. Kenton Campbell – the developer behind DRM and founder of Zaraffa’s coffee and Tonken Property Group – together with Brennan Fielding – Burleigh Brewing’s founder and master brewer – said they wanted to open a pub that honours the traditional German lager brewing process.

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Whole Foods to add Amazon One payment tech to dozens of stores in California

Retail Dive

After rolling out the bio-authentication and payment technology to a handful of stores earlier this year, the grocery chain will add it to 65 locations.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Tasmania’s first new neighbour centre in a decade opens at Glebe Hill

Inside Retail

Property developer Tipalea says construction of its Glebe Hill Village retail centre in metropolitan Hobart is now complete. The centre spans 5900sqm and includes 18 specialty retailers. Anchored by Coles, it has 260 car parks. The first new shopping centre to open in Tasmania in 10 years, the centre features smart technology services such as wireless phone charging, free Wi-Fi, smart bathrooms, smart metering systems, EV chargers and solar panels.

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Simplifying money movement to open new growth opportunities

Mulesoft

Finger on the Pulse is a series where we explore the major trends shaping business technology. In each post, you’ll learn from our key partners and their perspective on an industry trend through the lens of their unique business. Dive deeper into navigating disruption in the last post, The power of proactivity in a disruptive […]. The post Simplifying money movement to open new growth opportunities first appeared on MuleSoft Blog.

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Back-to-school challenges marketers as shoppers focus on savings

Retail Dive

Brand loyalty is out the window amid economic distress, tasking brands and retailers to find new ways to court once-faithful customers.

Marketing 111
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Black Belt Academy: The Bridge Between Training and Enablement

Cisco Retail

No Enablement can be successful without a focused training building the foundational understanding of the subject, while Enablement on that topic helps you understand how to use the training to make you successful at work. But first, let me pin down the difference between training and enablement. Training would be something like, “Introduction to the TCP/IP stack.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Lively founder Michelle Cordeiro Grant steps down from CEO role

Retail Dive

Kristin DiCunzolo, vice president of marketing and direct at parent company Wacoal America, will take on the post.

Marketing 104
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Strikers say Starbucks retaliates against pro-union baristas

Retail Wire

Workers at Starbucks have held 55 different strikes, claiming that the company is retaliating against pro-union employees by cutting hours, firing them and closing stores. Starbucks disputes the assertions. “We currently have strikes happening outside store locations in specific locations in the US. Starbucks has great partners and we value their contributions.

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5 Essential Pieces of Kitchen Technology for a Successful Restaurant

Star Miconics

Restaurants are adding new technology like never before, especially in light of the buzz around exciting innovations like AI-enabled ordering, drone deliveries , and ghost kitchens. Investing in the right restaurant technologies can be the key to success for many restaurants, especially multi-location chains. In fact, 71% of food service companies surveyed in North America believe digital transformation is the most important factor towards agility.

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Groceries got pricier in July

Retail Wire

Grocery inflation remained high in July with consumers paying 13.1 percent more for food at home than they did in the same month last year. Prices were up 1.1 percent compared to June, according to the U.S. Bureau of Labor Statistics.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.