Retail TouchPoints

MARCH 27, 2024

With so many shifts in the market, the pressure is on to upskill your workforce. However, there is a balance between getting employees up to speed quickly and effectively while also fostering open communication and confidence. The retail industry can benefit from adopting new ways of allowing employees to train safely, creating a path to progress without the risks to the learner, those who are evaluating them or the brand.

Customer Experience 263

Customer Experience Store Operations Management Consumer 263

Retail Wire

MARCH 27, 2024

U.S. Representative Earl Blumenauer, deeply embedded in health policy, has directed inquiries toward the Food and Drug Administration (FDA). His concern? Why the FDA didn't scrutinize Elon Musk's Neuralink before greenlighting human trials for its brain implants.

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Retail TouchPoints

MARCH 27, 2024

Google has begun using the zero-party data of customers’ thumbs-up/thumbs-down style ratings and brand preferences to better personalize its shopping experience, helping consumers find the exact products they want among the 45 billion listed by the search engine. These tools join Google’s AI-powered image generation feature, which shows customers photorealistic images that illustrate text queries like “colorful quilted spring jacket.

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Shopping Apparel Accessories Consumer 299

Inside Retail

MARCH 27, 2024

Collectible toy retailer Pop Mart says its net profit increased by more than 100 per cent last year. The growth is largely due to expansion in multiple markets, especially in Asia where the ‘blind box toy’ specialist’s next expansion plan is into Vietnam with the opening of its first two stores. The stores, set to open in May, will be located in District 7 of Ho Chi Minh City and the tourist resort destination Ba Na Hills near Danang, the president of Pop Mart International, Ju

Net Profit 263

Net Profit Location Planning Marketing 263

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

MARCH 27, 2024

China-based lifestyle retailer Miniso is continuing its rapid expansion across the U.S., with plans for stores in a dozen new markets through a partnership with mall operator CBL Properties. The first wave of store openings started in November 2023 at malls in Roanoke, Va. and Winston-Salem, N.C., followed by a January 2024 opening in Myrtle Beach, S.C.

Planning 289

Planning Marketing Management Consumer 289

Inside Retail

MARCH 27, 2024

Hong Kong-headquartered fashion retailer Esprit Holdings has reported an annual net loss of HK$2.339 billion ($460 million) following an “extremely difficult and distressing” year. Revenue for the year ended December 31 was HK$5.912 billion, representing a 16 per cent decrease. Revenue from e-commerce, wholesale and retail all dropped by 14-20 per cent, while licensing sales remained relatively stable.

Operating Expenses 262

Operating Expenses Wholesale Fashion Consumer 262

Inside Retail

MARCH 27, 2024

The Australian Competition and Consumer Commission (ACCC) is urging more consumers to participate in its survey on household spending as the consumer watchdog investigates the pricing practices of supermarkets. According to initial survey responses, some Australians have been skipping or sacrificing meals to feed their children. Moreover, many younger Australians and low-income households are spending up to 25 per cent of their net income on groceries, with some of them saying they now substitut

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Supermarket Consumer Accounting 258

Retail TouchPoints

MARCH 27, 2024

British retailer Marks & Spencer (M&S) is on the hunt for a new fashion designer, and the search will play out on screens across the UK in a new reality TV series set to arrive on ITV1 and ITVX this fall. M&S: Dress the Nation (working title) will see 10 candidates compete in a series of design competitions over the course of six weeks, with the winner securing an in-house junior design role at M&S.

Fashion 264

Fashion Returns Marketing ATS 264

Inside Retail

MARCH 27, 2024

Liz Fraser is the CEO and brand president of iconic American accessories brand Kate Spade New York. Prior to her appointment in 2020, Fraser was the president of luxury womenswear brand Lafayette 148 New York. In 2012 Fraser became the president of Marc Jacobs after over 13 years in the business before leaving to become the CEO of Anne Klein in 2015.

Accessories 250

Accessories Fashion Apparel Consumer 250

Retail TouchPoints

MARCH 27, 2024

Untuckit will open at least 14 new brick-and-mortar locations this year, with the first seven set to open by May in California, New York, New Jersey, Florida and Georgia, according to multiple media reports. The apparel retailer currently operates 84 stores across the country. “Untuckit stores continue to be the backbone of our company,” said Founder Chris Riccobono in an interview with Yahoo!

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Apparel Payment Services Location Shopping 263

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Inside Retail

MARCH 27, 2024

Taylor Swift’s The Eras Tour concert helped drive retail sales to a modest increase in February, according to the Australian Bureau of Statistics. February retail spending totalled $35.8 billion, up 1.6 per cent from the same month last year. “Seven sold-out Taylor Swift concerts in Sydney and Melbourne boosted retail spending this month, with more than 600,000 Swifties flocking to these events.

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Accessories Department Stores 249

Retail TouchPoints

MARCH 27, 2024

Walmart is moving closer to its pledge of enabling 10 gigawatts (GW) of clean, renewable energy by 2030 — enough electricity to power 2 million households — with new commitments that will generate nearly 1 GW of electricity. These investments will add to Walmart’s existing portfolio , which consists of 600+ onsite and offsite renewable energy projects already in operation or underway in more than 10 countries.

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Retail Wire

MARCH 27, 2024

Substack, an online platform that provides publishing, payment, analytics, and design infrastructure to support subscription newsletters, has become the go-to destination for young fashion enthusiasts wanting to escape algorithms.

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Fashion Shopping 246

Inside Retail

MARCH 27, 2024

Hong Kong-headquartered fashion retailer Esprit Holdings has reported an annual net loss of HK$2.339 billion (US$300 million) following an “extremely difficult and distressing” year. Revenue for the year ended December 31 was HK$5.912 billion, representing a 16 per cent decrease. Revenue from e-commerce, wholesale and retail all dropped by 14-20 per cent, while licensing sales remained relatively stable.

Operating Expenses 242

Operating Expenses Wholesale Fashion Consumer 242

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

MARCH 27, 2024

The latest addition to downtown Bellevue, Washington, is Vulcan Real Estate’s West Main project, leased by Amazon.

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Retail Focus

MARCH 27, 2024

Premium men ’ s grooming brand Captain Fawcett is set to expand into India, landing in an industry that reached US$ 2.1 billion in 2023. The business expects the India opportunity to grow to a six-figure revenue in the next few years. The business, headquartered in King ’ s Lynn, Norfolk, was founded by Richie Finney following two decades working in the British film industry.

Consumer 148

Consumer Marketing ATS 148

Retail Wire

MARCH 27, 2024

Amazon is looking to make prescription delivery as seamless as possible for customers in New York City and Los Angeles by adding them to the list of cities where it provides same-day pharmacy deliveries.

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Inside Retail

MARCH 27, 2024

Malaysian-based food startup Meals in Minutes recently announced the securing of US$1.5 million in a seed round led by 500 Global, coupled with a strategic expansion plan spanning Malaysia, Singapore, and the United Kingdom, reflecting the growing market for convenience-based businesses. Founded in 2020 by Brandon Lim and Khiara Mia, the company introduced a concept in the form of frozen vacuum-packed, ready-to-cook meals in 15 minutes.

Target Market 130

Target Market Marketing Planning Consumer 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

MARCH 27, 2024

Carnival Cruise Line is gearing up for the grand opening of Celebration Key, its newest cruise destination on Grand Bahama, scheduled for July 2025.

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Inside Retail

MARCH 27, 2024

The Iconic has partnered with the Cancer Council with support from the Australian Government to promote sun-smart dressing as part of a joint cancer prevention and advocacy effort. The first-of-its-kind collaboration demonstrates the influence retail has on consumer behaviour beyond just checking out. Bringing its fashion lens to the Cancer Council’s research, The Iconic aims to motivate consumers to make more informed and healthier styling choices.

Fashion 130

Fashion Promotions Target Market Consumer 130

Retail Wire

MARCH 27, 2024

In a courtroom showdown, the Securities and Exchange Commission (SEC) emerged victorious in its legal battle against Coinbase, a big name in the world of cryptocurrency.

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Retail Focus

MARCH 27, 2024

When an individual passes away, their property often enters a legal process known as probate. This process can be both emotionally and financially taxing for the heirs or executors involved. One of the primary considerations during this time is deciding the best approach to selling the probate property. The options typically boil down to selling the property as-is or undertaking renovations before putting it on the market.

Marketing 130

Marketing Consumer 130

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

MARCH 27, 2024

Jersey Mike's Subs is doing something big again in line with their commitment to community engagement, they're not just serving up sandwiches; they're serving up kindness. For the 14th Annual Day of Giving, all 2,700 Jersey Mike's Subs restaurants across the nation are handing over 100 percent of the day's sales to more than 200 local charities. That's right, every penny earned, expected to tally over $21 million, goes straight to those in need.

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Retail Dive

MARCH 27, 2024

As pressure mounts on the sector from declining hardware sales and rising streaming subscriptions, analysts question the retailer’s long-term survival.

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Retail Wire

MARCH 27, 2024

Compagnie Lombard Odier SCmA, a significant player in the investment world, recently slashed its stake in Crown Holdings Inc.

Marketing 130

Marketing 130

Retail Gazette

MARCH 27, 2024

Bonmarché, Peacocks and Edinburgh Woollen Mill (EWM) are set to open 100 new stores across the UK over the next 18 months as the retailers ramp up their expansion plans. The move will create 500 new jobs, and follows the launch of over 50 new locations in 2023 among the businesses. Drapers reports that in the upcoming year, Peacocks aims to secure locations within the M25, including areas like Brixton, Elephant & Castle, Tottenham, Uxbridge, and Woolwich, as indicated in a store requirement

Location 119

Location Planning ATS Fashion 119

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Wire

MARCH 27, 2024

One winning ticket was sold for the Mega Millions $1.13 billion jackpot in New Jersey.

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Retail Gazette

MARCH 27, 2024

Morrisons has reported its strongest like-for-like sales growth in three years during its trading update for its first quarter. The supermarket saw like-for-like sales, excluding fuel, soar 4.6% from a 0.1% rise the year before. Total sales excluding fuel were up by 3.9% to £3.9bn. The news means Morrisons has seen seven consecutive quarters of like-for-like sales improvement, according to the business.

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Grocer Payment Services Supermarket Wholesale 116

Retail Wire

MARCH 27, 2024

The entrepreneur must vacate the property located in Shakopee, Minnesota.

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Location 130

Retail Gazette

MARCH 27, 2024

Shoe Zone has dropped prices across its core ranges as part of its commitment to deliver low-price and high-quality footwear for the whole family. The footwear retailer has lowered the prices on hundreds of products in eight of its key lines by as much as 13%. It said the price of men’s shoes, boots, kid’s sandals and girl’s school shoes had decreased by 3%, while kid’s canvas shoes and women’s sandals had dropped by 5% Meanwhile, prices in its women’s slipper

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Promotions Fashion 111

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience