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Website hiccups can happen to the best of us. Just like when Ticketmaster released Electric Picnic sales without the loyalty code field available, e-store owners can fall short when they dont test their websites regularly enough. In fact, a 2023 Contentsquare survey found that promotions not working at checkout caused 33% of abandoned carts. Performance issues, such as slow load times and unresponsive pages, also can dramatically impact business.
As a popular economic movement, the single economy has grown in distinctiveness and competitiveness, making an impact on social production and daily life. The term one-person economy, or singles economy, describes the commercial prospects created by single people who value high consumption and a high standard of living. Young people have increasingly chosen the single economy in recent years, which has fuelled the growth of the single economy trend.
Ikea will open eight new stores this year in the smaller format that it debuted in Dallas in November 2023. Building off a $2.2 billion investment in omnichannel growth, the furniture retailer is planning seven new Plan and Order Point stores with pickup locations this year; the eighth store, in Santa Monica, Calif., will be solely a pickup point. At these stores, customers can book appointments with Ikea experts while they design, quote and order Ikea products, and Ikea can arrange for delivery
After three years of continuous pop-up store activations, Australian athleisure brand Stax last year opened its 12th permanent retail location and flagship store at Sydney CBDs Westfield Sydney mall. The stores opening represents more than a milestone in Staxs physical retail expansion; it is the culmination of years of strategic planning, innovation and adaptability.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Since its 2012 debut, Instacart has made significant progress in convincing Americans that grocery shopping can be done online. The pandemic helped, of course, but that alone cant account for the companys impressive growth over the past 13 years. Instacart executives celebrate the company’s IPO on Sept. 19, 2023. (Image courtesy Instacart.) More than 1,500 retail banners and 85,000 individual stores are now available online via the Instacart app.
We currently live in an era marked by economic uncertainty, environmental consciousness, and a desire for uniqueness, Australians are increasingly embracing second-hand shopping. Once regarded as a have to for those on tight budgets, purchasing pre-loved items has now evolved into a mainstream retail trend, fuelled by a combination of psychological drivers and shifting consumer values.
Ulta Beauty has partnered with retail connectivity solution Lucky to make DTC beauty brands in-store inventory available to shoppers in real time, allowing customers to choose same-day pickup or delivery of makeup, skincare, haircare and fragrance products from Ulta Beautys 1,400+ stores when ordering directly on the brands websites. As beauty consumers increasingly demand seamless, omnichannel shopping experiences, its crucial for brands to adapt and innovate, said Sneh Parmar, Co-founder of Lu
Ulta Beauty has partnered with retail connectivity solution Lucky to make DTC beauty brands in-store inventory available to shoppers in real time, allowing customers to choose same-day pickup or delivery of makeup, skincare, haircare and fragrance products from Ulta Beautys 1,400+ stores when ordering directly on the brands websites. As beauty consumers increasingly demand seamless, omnichannel shopping experiences, its crucial for brands to adapt and innovate, said Sneh Parmar, Co-founder of Lu
Accent Group booked higher net profit on the back of 42 new store openings in the fiscal first half. The fashion group’s net profit increased 11.7 per cent from the year-ago period to $47.2 million as sales rose 4.2 per cent to $844.6 million. Earnings before interest, taxes, depreciation, and amortisation (EBITDA) grew 4.2 per cent to $844.6 million. “During the half, the company delivered 2.9 per cent like-for-like retail sales growth, opened 42 new stores, secured the distribution
Walgreens has teamed up with Grubhub to bring both Walgreens and Duane Reade locations into the delivery platforms network, providing customers with on-demand delivery of 15,000 items including beauty, health and wellness, snacks, personal care, household items and toys. Grubhub joins Walgreens existing delivery partnerships with DoorDash and Uber Eats.
Phnom Penhs struggling retail scene just got a shot in the arm with the opening of Oh!somes new flagship at Aeon 3 mall in Mean Chey , just south of the city centre. The store, which now headlines the first floor of the capitals glitziest mall, is the first in Cambodia for the Singapore lifestyle retailer, which now also has branches in Malaysia and Indonesia.
Adidas is the latest, and perhaps most high-profile, brand to announce that it will integrate Amazon s Buy with Prime feature on its website and app. Introduced in April 2022 , Buy with Prime allows brands to offer the benefits of Prime membership including fast free delivery, easy returns and 24/7 customer support to customers on their own DTC platforms.
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Selecting a good hardware development partner can be crucial to the success of your project and company. The number of times a client comes to us after having a bad experience with another firm or agency is more frequent than anyone would like. With the number of options on the market, knowing who to trust can be tricky. Some founders are swayed by lowest prices, only to be disappointed with the quality of work.
In the wake of its failed merger with Capri Holdings , Coach parent company Tapestry is following through with its plan to move with speed and boldness to accelerate growth for our organic business, as Tapestry CEO Joanne Crevoiserat put it last November. Toward that end, Tapestry is selling off one of its weaker brands, luxury footwear label Stuart Weitzman.
As technology evolves, so too do the ways brands engage with consumers. One of the biggest developments over the last decade has been in product sampling the once in-person, largely in-store experience has moved increasingly into the digital space. Traditionally, sampling was all about physical interactions. Whether it was a sachet of shampoo or a free can of Coke, the intent was simple: to introduce consumers to a product in the hope of inspiring a purchase.
The Australian Retailers Association (ARA) has defended its proposed amendments to the general retail industry award and clarified it does not propose the removal of penalty rates. “There is no proposal to remove penalty rates, overtime or paid breaks from the award,” said Fleur Brown, chief industry affairs officer at the ARA. “What the ARA has proposed is that managers can opt into a pay increase if they select the voluntary salary absorption option.This will only apply to em
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Quiz has entered administration, resulting in the closure of 23 stores and the loss of approximately 200 jobs. The embattled fashion retailer, which delisted from the London stock exchange earlier this year , appointed Teneo as administrator after ongoing financial struggles. A pre-pack administration deal is set to see the remaining assets acquired by Orion Retail, a subsidiary controlled by the founding Ramzan family.
bp has announced the launch of its first EV charging and convenience hub at Cromwell Road on the A4 in Hammersmith, London. This marks a significant shift in the companys approach, with traditional fuel removed from the site and replaced by five ultra-fast bp pulse 300kW chargers, each capable of charging two vehicles simultaneously. The site features a redesigned convenience store with an upgraded Wild Bean Caf and an M&S Food offering, catering specifically to EV drivers and those on the g
Priceline and Decjuba dominated the ranks of Australian retailers in terms of customer experience. The two companies won the CX Innovator of the Year titles for retailers with over $250 million in annual revenue, and retailers with under $250 million in annual revenue, respectively, in last night’s annual Retailer Awards, presented by Inside Retail and Commonwealth Bank. “Priceline’s relentless innovation and continued efforts to refine its digital and physical retail offering
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Sainsburys is set to revolutionise its logistics by transforming food waste into fuel for a number of its HGV trucks.From next month, the pioneering initiative will see biofuel produced directly from Sainsbury’s food waste power 30 trucks at its Emerald Park distribution centre in Bristol, half the sites fleet.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Universal Store Holdings has appointed George Do in the newly created role of Universal Store and Perfect Stranger divisional CEO, effective March 1, after suffering a steep net profit decline in the first half. Do is currently the head of product for Universal Store and Perfect Stranger and has been a part of the company’s leadership for 16 years.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Asda today announced that it is relaunching its instore book donation points with the aim of supporting families in accessing books through their nationwide partnership with literacy charity theChildrens Book Project.
New Look is closing all 26 of its stores in the Republic of Ireland and making its 347 shop employees redundant as it winds down its Irish operations. The fashion retailer said it was exiting the market after 22 years following several years of sustained losses and challenging market conditions. It has appointed Shane McCarthy and Cormac OConnor of KPMG Ireland as provisional liquidators over the business and its assets.
Dalton Park , the largest shopping and leisure outlet in the North East, is preparing to welcome Hays Travel , the UKs largest independent travel agent, as its latest commercial addition. The new branch, set to open at the end of February, will be positioned at the front entrance of the centre, featuring a 900-square-foot space with six desks and a travel money counter.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Philadelphia, Penn. Federal Realty Investment Trust has broken ground on the next phase of redevelopment at Andorra Shopping Center located in northeast Philadelphia. Construction of the property, which began… The post Federal Realty Breaks Ground on Next Phase of Andorra Shopping Center Redevelopment in Philadelphia appeared first on Shopping Center Business.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Marks & Spencer is teaming up with Olympic champion Sir Chris Hoy and Prostate Cancer UK to encourage more men to take a brief check for prostate cancer. The campaign will see M&S leverage its UK market leading position in mens underwear, along with its 32 million customers and 65,000 colleagues to spark a nationwide […] If you want more in
2025 Women Entrepreneurs Grow Global. All ri ghts reserved. The Gail Adinamis wegg Award for Exemplary Global Leadership honors and celebrates Gail Adinamis, who has been crucial to the growth and success of Women Entrepreneurs Grow Global. About the award The annual award honors a wegg stakeholder who has gone out of her way to connect, create, contribute, and collaborate with wegg, and forge alliances that have proven helpful.
Every day I read another 'expert' declaring department stores dead. But here's the truth: the model isn't failing - these brands are failing themselves. If department stores are dying and being reduced to real estate plays, it's not because of online shopping. It's because they've forgotten the human connection that once made retail America's greatest meeting place.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Following todays release of Carrefours figures for the 52 weeks ending 31st December 2024; Eleanor Simpson-Gould, senior retail analyst at GlobalData, a leading data and analytics company, offers her view: Carrefour has concluded FY2024 with lacklustre results, achieving like-for-like growth in only three of its eight regions: Romania, Brazil and Argenti
Tesco has resolved a website glitch that caused disruptions for hundreds of customers attempting to place online grocery orders. Shoppers took to social media yesterday (19 February) to express frustration as they encountered issues with completing their online orders, with basic grocery items such as bread and milk marked as unavailable. According to The Guardian , the problems began around 9:30 AM, with Downdetector.com reporting over 200 faults logged by 2:00 PM.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Tomintoul Single Malt Scotch Whisky has announced the limited release of a rare vintage bourbon cask expression. Distilled in 1966 by Tomintouls very first distillery manager, Islay Shaw, the limited edition Tomintoul 1966 Bourbon Cask No. 6077 is now ready for release, celebrating the distillerys 60thanniversary.
The Creative Retail Awards are back for 2025, bringing even more excitement, innovation, and industry recognition! Following a highly successful sell-out 2024 event, this year’s Awards continue to evolve, featuring new categories, key industry partnerships, and an enhanced digital experience. As the premier platform celebrating creativity and excellence in design and display, the Creative Retail Awards once again invite the best in the industry to showcase their talent and be recognised on
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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