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BP Products North America , a subsidiary of BP plc, will purchase the TravelCenters of America chain of approximately 280 fuel, convenience and QSR sites for $1.3 billion. The petroleum retailer wants to complement its more than 8,000 off-highway locations to offer a seamless experience to transportation fleets. Additionally, the purchase, which is subject to regulatory and TravelCenters shareholder approval, will provide options for expanding and developing a range of fuel offerings.
Australian gelato chain Gelatissimo has opened five new stores – including in Thailand and Singapore – taking its international store network to 70. One store has opened in Sunny Laguna in Phuket, Thailand, another in Hawaii’s Royal Hawaiian Center at Waikiki and a third at Jewel Changi Airport in Singapore. In Australia, the company opened stores in Rhodes, NSW, and Highpoint, Victoria.
Fashion retail group Bestseller has rolled out the Nedap iD Cloud platform to all 380 Vero Moda stores. The retailer will utilize RFID technology to enable improve the efficiency of how products are received and introduce real-time replenishment capabilities. Bestseller is aiming to optimize its store operations with a single view of all stock, which will help Vero Moda offer the right products at the right location without requiring high amounts of safety stock.
Following its store launch in Sydney earlier this year, Hong Kong-based tech accessories brand Casetify is planning to expand across Australia, as part of a larger goal of reaching 100 stores globally by 2025. Casetify Studio, which is currently located in Sydney Arcade alongside Pitt Street Mall, sells a range of products, including customisable phone cases, AirPod cases, phone straps, water bottles and lifestyle accessories.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
The Cambridge Dictionary defines the wow factor as a quality that makes someone feel great excitement or admiration. In retail, the wow factor refers to the business’ ability to amaze customers and convert them into store or brand admirers. A recent study from Wharton’s Baker Retailing Center and The Verde Group found that retailers can increase shopper repurchase intent by nearly 60% by delivering a great experience.
The appeal of interactive experiences has cemented itself into the world of retail. Sephora Beauty uses live streams to promote new products. Ikea recently debut a line of chairs and desks designed specifically for gamers. Starbucks loyalty customers play beat-the-clock classics like hopscotch and bingo that bring them back on the app all day long. Approximately 17 million Australians identify themselves as gamers.
Both The Home Depot and Walmart reported cautious outlooks for 2023 in the face of continued uncertainty following a year of high inflation. Additionally, Home Depot announced that it will invest $1 billion in compensation for its frontline associates, including improvements to pay, training and career development opportunities. The Home Depot’s Q4 2022 results disappointed, with a mild sales increase of 0.3% to $35.8 billion , up $112 million from Q4 2021.
Both The Home Depot and Walmart reported cautious outlooks for 2023 in the face of continued uncertainty following a year of high inflation. Additionally, Home Depot announced that it will invest $1 billion in compensation for its frontline associates, including improvements to pay, training and career development opportunities. The Home Depot’s Q4 2022 results disappointed, with a mild sales increase of 0.3% to $35.8 billion , up $112 million from Q4 2021.
Domino’s Pizza Enterprises said its first-half net profit fell 21.5 per cent, as orders were impacted by the impact of inflation on consumer spending. The Australian franchise of Domino’s says its first-half profit attributable for the period ended Jan 1 was $71.7 million on global sales of $1.97 million, which were down 4 per cent, but up 1.2 per cent after excluding the impact of foreign exchange.
Marks & Spencer has debuted a new integrated hub on M&S.com featuring multi-brand ecommerce activewear site The Sports Edit , marking a big move by the British retailer into the fast-growing sportswear category. The Sports Edit on M&S.com. M&S acquired The Sports Edit in March 2022, noting the platform’s leadership position in the activewear market as well as its “proven capability in brand curation and emerging brand identification.
Burberry this month unveiled a new logo, including a new serif typeface and a 122-year-old design from its archive, which features a charging knight and the Latin word ‘prorsum’, meaning forwards. For branding obsessives, the move wasn’t simply the standard overhaul that often takes place when a new creative director comes on board. Daniel Lee stepped into the role, previously held by Riccardo Tisci, in October last year.
Recent headlines about Meta ’s Instagram and Facebook doing away with shopping features on their platforms might appear to be a retreat in the social commerce wars. In fact they are anything but — and with good reason. Social commerce sales in the U.S. will hit more than $53 billion this year and experience double-digit growth over the next three years to reach $107.17 billion by 2025, according to projections from Insider Intelligence.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Trans-Tasman travel company Flight Centre Group has reported a 217 per cent jump in its revenue to $1 billion in interim results. For the six months to December 31, the company delivered $95 million in EBITDA, higher than it projected. Group-wide total transaction value (TTV) grew 203 per cent to $9.89 billion compared to the same period last year however pre-tax profits fell $18 million.
The buying power of African-Americans is projected to reach $1.8 trillion by 2024. However, the experiences of African-Americans in most retail stores, when they are in the best possible position to buy, does not reflect any interest in capturing this buying power. In colloquial terms, retailers are “leaving money on the table” — a lot of money on the table.
Global expansion in both existing and new markets has helped drive Australian fashion jewellery chain Lovisa’s first-half profits up by 31.9 per cent. For the half year, group sales grew 44.8 per cent to $315.5 million while tax-paid profit reached $47.7 million. Comparable store sales increased by 12.5 per cent. The business opened 86 new stores during the half taking its network to 715 stores globally.
The prices you set can affect the number of sales you get, your profits, and even your brand perception. That’s why it’s so important to make the right pricing decisions for your business. Two popular choices when forming your pricing strategies are rebates and discounts. Both are incentives for shoppers to make purchases. But they aren’t the same thing.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Artificial intelligence (AI) tools are increasingly used at work to enhance productivity, improve decision making and reduce costs, including automating administrative tasks and monitoring security. But sharing your workplace with AI poses unique challenges, including the question – can we trust the technology? Our new, 17-country study involving over 17,000 people reveals how much and in what ways we trust AI in the workplace, how we view the risks and benefits, and what is expected for AI to b
Ninety-two percent of the 61 companies that took part in a six-month test of a four-day workweek have continued following the completion of the pilot. Sixty percent of workers who took part in the test said they were better able to combine the responsibilities of their jobs and personal lives as a result. Twenty-seven percent of male participants said that they were able to spend more time with their kids.
On Tuesday morning, Coles’ chief executive Steven Cain announced his retirement from the food and grocery business. After five years at the helm, Cain will be handing over the reins to Coles’ chief of commercial and express Leah Weckert on 1 May. While Cain’s resignation came as a surprise, he told analysts on Tuesday that he had always intended for his role at Coles to be his last executive position.
Nike wants to reopen a store it closed in Portland, OR, due to problems with theft. The athletic wear giant has sent a letter to the city’s mayor saying that it sought a partnership whereby off-duty uniformed officers would guard the store. Nike has offered to pay for the officers.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Launched in 2019, Baresop is an Australian e-commerce business that offers refillable soap bottles and sachets of soap powder via subscription. We spoke with founder Prisca Ongonga-Daehn about the challenge of building a sustainable supply chain and her overarching vision to eliminate 1 billion plastic bottles from landfill by 2035. Inside Retail : What’s the idea behind Baresop and what prompted you to start it?
Amazon.com is telling its workers that they will need to return to their offices at least three days a week beginning in May. “It’s not simple to bring many thousands of employees back to our offices around the world, so we’re going to give the teams that need to do that work some time to develop a plan,” wrote CEO Andy Jassy in a memo to employees “We know that it won’t be perfect at first, but the office experience will steadily improve over the coming months (and years) as our real estate and
Woolworths has reported a lift in its December half profits, however inflationary pressures continue to loom over the business in the months ahead. For the 27 weeks to January 1, sales reached $33.2 billion, up 4 per cent, while tax-paid profit grew 14 per cent to $907 million. Group earnings before income and taxes achieved $1.6 billion, up 18.4 per cent while online sales fell 9.5 per cent as customers across all businesses returned to in-store shopping.
Walmart had a very good Christmas. Same-store sales, excluding fuel, at the retailer’s namesake chain increased 8.3 percent in the fourth quarter and comps at Sam’s Club jumped 12.2 percent. The retailer expects that sales will rise two to 2.5 percent this year with adjusted earnings per share falling between $5.90 and $6.05.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
The Creative Retail Awards and SaveTheHighStreet.org are excited to announce their partnership for the 2023 Awards, in which they will be crowning the best-designed Independent Store in the industry. The partnership aims to celebrate and recognise the vital role that independent retailers play in the success of the high street, and to encourage the public to support their local independent stores.
Toolstation raised over £750,000 for its designated charity partner, Macmillan Cancer Support, in 2022. Since launching the charity partnership in 2020, Toolstation has raised over £1,500,000 for Macmillan, to help fund vital physical, financial, and emotional support for the millions of people living with cancer across the UK. With the £750,000 donation, Macmillan could pay for 12 Macmillan Nurses for a whole year, helping people living with cancer and their families receive essential medical,
Family-run and innovative premium organic wine producer Corvezzo has appointed the UK wine distributor, Beyond Wines to position it as the number one organic Italian wine supplier in the UK. Investing in a sustainable supply Backed by 50 years’ experience and led by the founder’s grandson Giovanni Corvezzo, its progressive management team is committed to preserving the environment.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Co-op is set to launch a new-look, larger, food store this week (Wednesday, 22 February) with increased range and choice to serve the Kelty community, conveniently. The convenience retailer relocates to its new purpose-built 3,650 sq ft store in Cocklaw Street, Kelty, Fife, with the new store more than 1,200 sq ft larger than the Main Street site. The new Cocklaw Street store will support 26 local jobs – including the creation of new positions, and will open between 6am-10pm daily.
Home Depot said it will raise the hourly pay of its workers, lifting starting wages to $15. “This investment will help us attract and retain the best talent into our pipeline,” wrote Ted Decker, the retailer’s CEO in an email to employees.
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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