Retail TouchPoints

FEBRUARY 5, 2024

Retail media networks (RMNs) have taken the digital ad world by storm over the last few years. The ability to monetize your website(s) as a media network offers a new, welcomed revenue stream in a highly competitive and ever-evolving commerce landscape. As the RMN market is projected to surpass $100 billion in coming years, it’s no surprise that RMNs have been sprouting across various sectors, from hospitality and finance to conventional retail.

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Accounting Finance Marketing Consumer 254

Inside Retail

FEBRUARY 5, 2024

Department store chain Myer expects fiscal first-half sales and net profit to decline year over year amid a challenging trading environment. The company forecasts sales to fall 3 per cent to $1.83 billion, despite online sales increasing 2 per cent to $390.1 million. Online sales account for 21.3 per cent of the retailer’s overall sales. Myer, however, flagged a marginal increase of 0.1 per cent in comparable sales. “To match our best first-half sales result on record, on a comparabl

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Net Profit Department Stores Accounting Promotions 303

Retail Wire

FEBRUARY 5, 2024

According to Federal Reserve Chair Jerome Powell, the time is nearing when interest rates will decrease. However, Americans need to wait just a little bit longer as the central bank wrestles with inflation.

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Inside Retail

FEBRUARY 5, 2024

Toys ‘R’ Us ANZ has decided to exit its UK business, citing an unsustainable business model and its negative impact on the group’s overall performance. Toys ‘R’ Us ANZ said that the UK division needs about $7 million of initial working capital to fund the expansion, which was expected to result in an initial operating loss of $6 million in the first 12 months.

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Marketing 276

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

FEBRUARY 5, 2024

Ingka Group , parent company of Ikea Retail, has debuted an AI-powered home design inspiration and shopping tool on the OpenAI GPT Store. Consumers can use ChatGPT to describe their specific home design needs and receive customized recommendations, for example, “Show me a cozy living room layout for a small apartment with the use of sustainable materials.

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Shopping Marketing Location Planning 268

Retail Wire

FEBRUARY 5, 2024

The parent ad business of Facebook, Meta, is thriving again, while AI gives more sufficient support to its rise in capital spending.

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Tokinomo

FEBRUARY 5, 2024

Campaign corner Reese’s Super Bowl teaser. The announcement of a significant alteration to Reese's iconic peanut butter cups has caught numerous people by surprise. One individual is particularly impacted by this revelation, dramatically exclaiming "NOOOOO!!!" as he stands on a tennis court, amidst a barrage of airborne tennis balls. The specifics of this contentious modification are set to be disclosed during the Super Bowl LVIII broadcast on February 11, 2024.

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Checkout Marketing 204

Retail TouchPoints

FEBRUARY 5, 2024

Culture has a profound influence on commerce. How we buy, why we buy and where we buy is driven by how we live and the cultural moments that shape our communities. This is a foundational theme for this year’s Retail Innovation Conference & Expo, which is why we’re thrilled to introduce our keynote speaker: Dr.

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Customer Experience Consumer Marketing 229

Retail Wire

FEBRUARY 5, 2024

In an elaborate scam, a multinational firm's finance professional was outwitted into transferring a staggering $25 million to fraudsters. The criminals posed as the company's top financial officer and other staff members, using deepfake technology, according to Hong Kong police.

Finance 214

Finance 214

Retail TouchPoints

FEBRUARY 5, 2024

Fashion brand Lulus has opened its first bridal boutique in Los Angeles, creating an experience designed to support brides throughout their entire experience — from engagement to honeymoon. The boutique, which opened Feb. 1, 2024, is in a specially designed space on the upper level of the Lulus on Melrose retail store, offering a curated selection of bridal gowns, bridesmaids’ dresses, bridal accessories and shoes.

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Boutique Fashion Accessories Shopping 225

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Wire

FEBRUARY 5, 2024

McDonald's has announced the nationwide rollout of its revamped "Best Burger.

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Retail TouchPoints

FEBRUARY 5, 2024

New Balance and Anthropologie have both announced new initiatives to enhance ongoing sustainability efforts: New Balance is now accepting and selling secondhand shoes in the U.S., while Anthropologie is bringing denim recycling to its stores year-round. New Balance Debuts ‘Reconsidered’ Program To launch its new Reconsidered resale program, New Balance has teamed up with resale tech platform Archive for its branded online experience and Tersus Solutions for the cleaning, fulfillment and warehous

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Apparel Fulfillment Location Returns 221

Retail Wire

FEBRUARY 5, 2024

America's energy landscape is experiencing a profound shift. In an effort to combat the escalating climate crises, the U.S. has set an ambitious target to achieve 100% clean energy by 2035.

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Retail TouchPoints

FEBRUARY 5, 2024

M.M.LaFleur is bringing back one of the positive elements of the 2020 elections, its Ready to Run program, which provides apparel — and now styling advice — to female political candidates. More than 1,000 women applied for the 2020 program, with the retailer lending clothes to more than 275 women running for positions from City Council to Congress. Among those participants, 183 got their names on ballots for that year’s election.

Apparel 209

Apparel Planning Customer Experience Consumer 209

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

FEBRUARY 5, 2024

The Body Shop has signed an agreement to sell its business in most of mainland Europe and parts of Asia, representing about 14 per cent of the company’s external revenue, RetailWeek reported. The company did not disclose the identity of the buyer but said it is an “international family office” “This further prioritises The Body Shop’s strategically important markets and global head franchise partner relationships, which it will look for opportunities to build,”

Shopping 147

Shopping Marketing ATS 147

Retail Wire

FEBRUARY 5, 2024

A new problem found during the production of 737 MAX jets will force Boeing to rework about 50 planes that still need to be delivered. The fuselage of the jets does not meet Boeing's requirements, according to a recent company memo.

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Inside Retail

FEBRUARY 5, 2024

As we venture into 2024, Australian retailers stand at the crossroads of evolving consumer behaviours, economic uncertainties, and technological advancements. ShipStation, the multichannel, multi-carrier shipping, and fulfilment e-commerce platform, is poised to redefine the retail landscape, offering innovative features to streamline workflows and enhance the overall shopping experience.

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Shipping Fulfillment Returns Accounting 130

Retail Wire

FEBRUARY 5, 2024

Steward Health Care has managed to gather the necessary financing that will keep its Massachusetts hospitals running. The funding will also provide the company time to consider possible transfer of its medical centers' ownership to other entities.

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Finance Management 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

FEBRUARY 5, 2024

Amazon.com has begun rolling out a new artificial intelligence assistant that is meant to address shoppers’ product questions, but the feature raises as many questions as it answers. Rufus, as the software is known, will help users, according to Amazon, by guiding them to the toaster ovens or dinosaur toys that best fit their needs. Yet Amazon has a history of steering customers towards products that most benefit Amazon, either because they are more profitable or are backed by advertising dollar

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Advertising Checkout Shipping Consumer 130

Retail Focus

FEBRUARY 5, 2024

Sports performance and lifestyle brand Oakley has opened its second physical location in London, following their first store on King Street in Covent Garden. The new Oakley location at 23 Carnaby Street was launched with the special attendance of England and Arsenal forward Alessia Russo, who shared her enthusiasm for the brand’s ability to ‘[push] boundaries and [celebrate] who we are as individuals’ Carnaby is an iconic outlet shopping destination nestled in London’s We

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Location Fashion Boutique Accessories 130

Inside Retail

FEBRUARY 5, 2024

A decade ago, the advertising and marketing sector was taken to task by Peter Field and Les Binet. In 2013, the duo, who have come to be known as the godfathers of effectiveness, published their book The Long a n d Short of It which called out brands for being too focused on short-term metrics. The pair argued that by neglecting to consider long-term data, brands were doomed from the start.

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Advertising Department Stores Supermarket Accessories 130

Retail Wire

FEBRUARY 5, 2024

High school history teacher from Las Vegas makes a viral TikTok video about an item misidentifying Black leaders.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Inside Retail

FEBRUARY 5, 2024

Our Place, is a mission-driven start-up that has reimagined kitchenware to celebrate gathering and food traditions. The brand’s co-founder and co-CEO, Shiza Shahid, founded Our Place in 2019 with her husband to create a cookware brand that was rooted in authenticity and representation. Classic cookware brands hadn’t innovated for the younger consumer, resulting in a gap in the market for Our Place to create products for the modern, multiethnic and global kitchen.

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Beauty and Health Promotions Marketing Consumer 130

Retail Gazette

FEBRUARY 5, 2024

Hobbycraft owner Bridgepoint is understood to be exploring a possible sale of the crafts business, which could lead to a loss of tens of millions of pounds. The private equity firm has hired US investment bank Raymond James to explore strategic options for the retailer. The review could result in Hobbycraft, which employs around 1,500 people across 119 stores in the UK, being put up for sale, The Sunday Times reported.

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Planning ATS 120

Retail Times

FEBRUARY 5, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Shark Ninja has announced plans for 20 new product launches and entry into three new categories at its inaugural EMEA Launch Event. The brand’s first EMEA Spring Forum was held in Palma, Mallorca, 1-2 February 2024, to underscore its expansion plans in the region as well as showcase its latest NPD.

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ATS Planning 105

Retail Gazette

FEBRUARY 5, 2024

Government minister Kevin Hollinrake has demanded Amazon unfreezes the funds it is holding back from hundreds of sellers under new VAT checks that have left some small businesses facing possible bankruptcy. The enterprise minister said he was “very concerned” after up to 400 traders appealed to small business commissioner Liz Barclay for help following the retail giant withholding their money for months.

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Merchant Services Payment Services Accounting ATS 120

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Cisco Retail

FEBRUARY 5, 2024

I am constantly amazed by the increasingly rapid pace of innovation in areas ranging from AI, security, automation, and sustainability to data privacy, workplace solutions, multi-cloud networking,… Read more on Cisco Blogs

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Customer Experience 94

Retail Gazette

FEBRUARY 5, 2024

Sports Direct tycoon Mike Ashley has launched new legal battles against investment bank Morgan Stanley and HM Revenue and Customs (HMRC). The retail billionaire has filed data protection claims against the bank and government body at London’s High Court, The Sunday Times reported. It is unclear exactly what allegations Mike Ashley has levelled at the firms, but it follows a string of recent high-profile lawsuits on data protection.

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ATS 117

Retail Wire

FEBRUARY 5, 2024

Inflation is taking a bite out of Girl Scout Cookie sales.

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Retail Gazette

FEBRUARY 5, 2024

Farfetch is facing a winding up petition amid accusations its founder José Neves “destroyed its value” during the lead up to a £396m rescue deal in January. Creditors owed £316m, which is likely to be wiped out by the takeover, said there had been “serious deficiencies” in Farfetch’s governance in a winding up petition filed in the Cayman Islands.

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Management ATS Fashion 116

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience