Inside Retail

FEBRUARY 21, 2024

Scentre Group has reported funds from operations of $1.0942 billion for last year, a 5.2 per cent increase on 2022. The group operates 42 Westfield destinations across Australia and New Zealand, which saw total customer visitation of 512 million, up 32 million or 6.7 per cent. Net operating income rose 8.8 per cent to $1.951 billion, while the group’s portfolio was valued at $34.3 billion as of December 31.

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ATS Shopping 279

Retail Wire

FEBRUARY 21, 2024

FuboTV, a sports streaming platform, has taken legal action to halt a collaborative effort by Disney's ESPN, Warner Bros. Discovery, and Fox. This move aims to thwart the partners' plan of offering a bundled sports streaming package, which Fubo claims promotes illegal market manipulation and undermines its competitors.

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Promotions Planning Marketing 265

Inside Retail

FEBRUARY 21, 2024

Godfreys, the vacuum cleaner retail group that collapsed into voluntary administration , has attracted the interest of multiple prospective bidders ahead of the deadline for indicative offers next week. An unspecified number of potential buyers have proceeded into the data room as part of the stage one phase of due diligence, including “multiple leading retail brands and investment groups” according to the administrators. “The strong interest from potential acquirers of the res

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Consumer 263

Retail Wire

FEBRUARY 21, 2024

American casino patrons gambled a record $66.5 billion in 2023. The total surpasses 2022’s previous high of $60.5 billion by 10%, marking the industry’s third-straight record revenue year.

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Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Inside Retail

FEBRUARY 21, 2024

Discount variety retailer The Reject Shop has reported sales of $458.3 million for the first half of FY24, a 4.2 per cent increase year on year, with comparable store sales up 2.3 per cent. The company said the growth was driven by an increase in customer transactions and units per basket, which it attributed to a new and improved merchandise offering.

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Shrinkage Shopping Planning Consumer 255

Retail Wire

FEBRUARY 21, 2024

Beyond Meat, based in El Segundo, California, is giving its popular plant-based burger a makeover in hopes of reigniting interest and sales in the United States.

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Retail Wire

FEBRUARY 21, 2024

A recent investigation into retail theft at Home Depot stores across Florida has uncovered a sophisticated operation involving grand theft and fraudulent barcode switching.

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ATS 246

Retail TouchPoints

FEBRUARY 21, 2024

In a sign of its enormous role in both the U.S. and world economies, Amazon will join the exclusive “club” of 30 companies that make up the Dow Jones Industrial Average (DJIA), replacing Walgreens Boots Alliance. Additionally, Uber has been added to the Dow Jones Transportation Average, driving out JetBlue Airways. Both changes will be effective prior to the opening of trading on Feb. 26, 2024.

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Consumer 246

Retail Wire

FEBRUARY 21, 2024

Flight 1219 from Albuquerque, New Mexico, to Chicago, Illinois, was forced to return to New Mexico shortly after taking off because of a disruptive passenger.

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Returns 246

Retail TouchPoints

FEBRUARY 21, 2024

Real estate investment firm Arkhouse Management has put forward a slate of nine nominees in an attempt to take control of the Macy’s, Inc. board, after the retailer rejected a takeover bid from Arkhouse earlier this year. The slate of nominees includes former executives from retailers including Hudson’s Bay Co. , Target , Victoria’s Secret and Vitamin Shoppe.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Focus

FEBRUARY 21, 2024

To put it simply, there is no escaping the subject of sustainability in retail. If you walk up and down the aisles of supermarkets, clothes shops or even furniture stores, you will notice that more brands are shouting about their commitment to protecting the environment, be it via packaging or marketing messages. With brands already doing their part, it is only right, and smart, that retailers follow suit and take similar steps to improve their sustainability.

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Shopping Visual Merchandising Returns Supermarket 162

Retail TouchPoints

FEBRUARY 21, 2024

Beginning March 23 online and in most of its stores, Target will offer a Diane von Furstenberg collection consisting of more than 200 items, most priced under $50. The collection, available while supplies last, encompasses women’s, girls and baby apparel and accessories along with beauty and home décor items starting at a $4 price point. Target debuted a value-priced private label brand earlier this month.

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Accessories Apparel Shipping Shopping 243

Retail Wire

FEBRUARY 21, 2024

Wyze, the security camera company based in Seattle, has apologized to customers after a camera breach allowed around 13,000 users to view other people's homes.

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Retail TouchPoints

FEBRUARY 21, 2024

Hospitals and medical campuses typically look at retail as an essentially insignificant element in their patient, visitor and employee experiences. That translates into gift shops and cafeteria spaces that are often sterile environments featuring the same mediocre-quality products and pre-packaged foods. Marie Kloor and her firm, Hydra Health , are focused on changing that.

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Beauty and Health Shopping Payment Services Boutique 237

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

FEBRUARY 21, 2024

Wife-and-husband duo Seema Bansal Chadha and Sunny Chadha’s journey to launching one of the floral industry’s most talked-about brands started from a romantic gesture gone wrong. The entrepreneurial couple spoke with Inside Retail about launching their luxury gifting company , plans for building up the brand in the year ahead, and how they maintain a peaceful work-life balance.

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Management Planning Consumer ATS 130

Retail TouchPoints

FEBRUARY 21, 2024

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers. With rising fuel prices, supply chain and logistics challenges, and higher labor and production costs, retailers are struggling with how to efficiently deliver a high vol

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Shipping Drop-Shipping Returns Comparison Shopping 234

Inside Retail

FEBRUARY 21, 2024

When Australian toothpaste brand Gem first launched in 2020, the oral hygiene market was dominated by major global names like Colgate and Listerine, but the response from consumers shows there was clearly a gap in the market for a disruptor brand. “My mission with Gem has always been to redefine the entire oral care experience,” Georgia Geminder, Gem’s founder, told Inside Retail.

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Beauty and Health Marketing Consumer Supermarket 130

Retail Wire

FEBRUARY 21, 2024

The Body Shop recently revealed plans to shut down almost half of its stores in the U.K., including seven closures that took place on Tuesday. Additionally, the company is slashing 40% of positions at its London headquarters.

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Shopping Planning ATS 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

FEBRUARY 21, 2024

David Jones has launched its Autumn-Winter 2024 season including 50 new and exclusive womenswear, menswear, footwear, and accessories brands to its portfolio. Bridget Veals, David Jones GM of womenswear, footwear and accessories, noted that minimalism and understated luxury such as wardrobe staples and sleek evening wear are in trend this season, as she explains the newly launched collection. “Tailored separates were in almost every collection, alongside tonal dressing with the occasional

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Accessories Returns Marketing Department Stores 130

Retail Wire

FEBRUARY 21, 2024

Amazon will be stepping into the shoes of Walgreens Boots Alliance in the Dow Jones Industrial Average. This change, effective Feb. 26, has already set the stocks in motion, with Amazon shares inching up by 1% in extended trading, while Walgreens saw a 3% dip.

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Marketing 130

Inside Retail

FEBRUARY 21, 2024

Consumers shopping in physical stores are seeking a more personalised and relevant engagement with retailers today, based on their needs and desires – they want more than conversations with sales associates merely trying to sell them something. Yet while retailers with an omnichannel presence are investing in ensuring their online success, in-store technology that would enhance customer engagement is being neglected, explains Ben Cook, regional VP of growth Apac, with Newstore, a mobile-first Un

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Point of Sale Store Layout Shopping Accounting 130

Retail Wire

FEBRUARY 21, 2024

Woolworths, the Australian supermarket giant, is in the headlines again as its CEO, Brad Banducci, steps down after allegations of price-gouging tactics.

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Supermarket 130

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Inside Retail

FEBRUARY 21, 2024

Beauty trends are a funny thing, aren’t they? They’re fascinating because they can define a generation or an era in time just with a few key looks. Well, this particular year is being defined by six key looks (in my humble opinion), that will have something for everyone to enjoy. So sit back and take note. Skin minimalism The pandemic had everyone and their grandmother adopting an elaborate 10-step skincare routine.

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Consumer Marketing ATS 130

Retail Wire

FEBRUARY 21, 2024

Walmart and Vizio have made a deal for the retail giant to acquire the TV maker for $11.50 per share, in cash, which amounts to around $2.3 billion.

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Inside Retail

FEBRUARY 21, 2024

Jewellery brand Lovisa saw a strong uplift in revenue for the fiscal first half along with new store openings and market entries. The company’s revenue surged 18.2 per cent year on year to $373 million. Comparable store sales dropped 4.4 per cent but saw an improving trend later in the half. The Australian-headquartered retailer opened 74 new stores and ended the half with a network of 854 across more than 40 markets.

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Net Profit Marketing Location Accessories 130

Retail Gazette

FEBRUARY 21, 2024

Taxpayers are set to pay millions of pounds to sacked staff of The Body Shop as administrators manage a mass restructuring of the collapsed chain. Employees who have been laid off from the ethical beauty retailer have been told to make claims through the government-backed redundancy payouts service, which is funded using national insurance contributions, The Telegraph reported.

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Shopping Payment Services Location Management 120

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Inside Retail

FEBRUARY 21, 2024

David Simon, CEO of Simon Property Group (SPG), presides over one of the strongest and most diverse mall portfolios in the world, including enclosed malls, megamalls, lifestyle centres and factory outlet centres in more than a dozen countries on three continents. He is entitled to be ebullient when his company has a good year, which was mostly the case last year.

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Accounting Department Stores Finance Shopping 130

Retail Gazette

FEBRUARY 21, 2024

Co-op has widened its partnership with Tata Consultancy Services (TCS) to move to the cloud to help drive down its carbon footprint and support its business growth. The expansion will see the supermarket upgrade its IT systems from a traditional data centre model to a fully managed, scalable cloud environment, powered by the information technology company’s Enterprise Cloud.

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Kiosk Supermarket Checkout Management 112

Inside Retail

FEBRUARY 21, 2024

Everyday fine jewellery brand Kklue has unveiled its first offline pop-up store in Hong Kong’s iconic Harbour City mall. Founded by Kellyn Zhou, who stepped away from a successful career in corporate investment to pursue her passion for jewellery design and gemology, Kklue is known for its meticulous attention to detail and dedication to originality, quality, and transparency.

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Promotions Marketing Accessories Fashion 130

RIS News

FEBRUARY 21, 2024

Walmart Inc. reported a strong fourth quarter and executives detailed how the Walmart and Sam's Club are strategically investing in Artificial Intelligence, both in stores and online. Get the details.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience