Wed.Mar 10, 2021

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Musings on Online vs. Offline Retail

Retail TouchPoints

The online versus offline debate remains a hot topic in retail. Personally, I spend more online than I used to, but mainly buying stuff I’m familiar with, my friends have recommended or I’ve seen reviewed. But if it’s new to me and I can’t touch, hold, taste or smell it — and if you don’t understand what I think of as “my style,” or conversely my actual size — then I likely won’t waste my time shopping online with you.

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Supplier Spotlight: A new-fashioned spin on your favorite skincare products

Rangeme

Breaking into the world of skincare is a huge endeavor. Building a skincare brand that stands out to consumers and retailers alike is even more so. Spinster Sisters Co. was able to do both, with what started as a hobby and turned into a cult-like skincare brand selling products in retailers across the country. In this Supplier Spotlight, we hear from Kelly Perkins, CEO and Founder of Spinster Sisters, on how she turned her passion for soap making into a multi-product line business that caught th

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How to Adapt Your Ecommerce Business to Increase Sales in 2021

Retail TouchPoints

The global pandemic created by COVID-19 has accelerated the maturation of ecommerce businesses and has led to an increase in online sales. It’s estimated that these figures will continue to rise gradually in 2021, due to the ongoing prevention methods put in place internationally along with the changes in consumer spending habits. According to a study from Digital 2020 , 47% of users have seen a significant increase in the time they spend shopping online.

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Wiser Solutions Builds on Its In-Store and Online SaaS Platform with Field Team Management, Expansion into Europe and Latin America

Wiser

Wiser Solutions is bringing its commerce execution suite to more customers around the world, with a major expansion of its core online services into Europe and Latin America. At the same time, Wiser is evolving its U.S. in-store retail execution capabilities for channel and distribution partners that make it easier than ever to identify and resolve brick-and-mortar issues at the shelf.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Q4 Roundup: Amazon and Target’s Success Spotlights Fulfillment Prowess, Stores or no Stores

Retail TouchPoints

Fulfillment was a key driver during the ecommerce-driven final quarter of 2020. Retailers that were positioned to handle massive last-mile volumes generated by a digital-first holiday posted strong results, with Amazon once again leading the way. Retailers with a strong omnichannel presence, like Target , are well-positioned for success in the coming year as traffic returns, but even mall-based companies in weaker positions, like Gap , show signs that they can leverage an online pivot to fuel a

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Q&A With ASG President Carrie Barclay

Chute Gerdeman

The post Q&A With ASG President Carrie Barclay appeared first on Chute Gerdeman.

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How the Field Team at Novamex Stayed Resilient Through COVID-19

RepslyBlog

The COVID-19 pandemic brought an unprecedented amount of challenges and obstacles throughout the 2020 calendar year, forcing many companies to re-examine how they work and operate from the top-down. For many CPG brands and their field teams this, unfortunately, meant reducing headcount, following strict protocols and guidelines, and embracing uncertainty in a time of tumultuous change.

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Best Buy Adds Lively Health and Safety App to Apple Watch

Retail TouchPoints

Best Buy and Apple have partnered to put the Best Buy Health Lively app on the Apple Watch. Lively will help older users stay safe and healthy with a variety of services, including access to Lively Urgent Response Agents who can help both in emergency and non-emergency situations. Subscribers can choose the Preferred Health & Safety contract package for access to Lively’s features, which include: Urgent Response: Adding the Urgent Response button to the face of the Apple Watch lets users imm

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There’s no smooth sailing in retail – omnichannel investment is the key to weathering the storm

Retail Technology Review

By Christophe Pecoraro, Managing Director of PFS Europe. A series of challenges over the last year have brought with them a wealth of era-defining moments for retail. Within a brief and turbulent window of time, we have seen some of the biggest hallmarks of the changing retail landscape.

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Marks & Spencer ‘Turbocharges’ Online Business with 46 New International Websites

Retail TouchPoints

In one fell swoop, British retailer Marks & Spencer has doubled the number of international markets where it has a pureplay online presence with the launch of 46 new flagship websites. M&S currently operates 1,400+ stores in 57 countries, and with the additional websites now has an online presence in more than 100 international markets. The massive ecommerce expansion is part of the retailer’s Never the Same Again transformation plan, designed to drive international growth through online

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Cardinal Capital Invests In Luzern eCommerce

Retail Technology Review

Cardinal Capital Group (Cardinal) has made a significant investment in Luzern eCommerce Ltd. (Luzern), the platform and services provider to global brands. Working with the company’s existing management team, including founder and CEO Ken Doyle, Cardinal plans to support Luzern’s significant growth opportunities.

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New study reveals slow loading websites cost retailers nearly £60 billion in lost sales each year

Retail Technology Review

The COVID-19 pandemic has accelerated the shift towards digital and changed our online shopping behaviours, with more people now shopping online than ever before1. With this said, it is crucial that retailers keep up with consumers’ needs or risk being left behind.