Mon.Aug 07, 2023

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The big business of Barbie: how the 60-year-old brand is taking over retail

Inside Retail

In the ever-changing landscape of retail, few toys have the name recognition and star appeal of Barbie. Since its introduction at the New York Toy Fair in 1959, Barbie has evolved into a cultural phenomenon, influencing not only toy design and manufacturing but also fashion, popular culture and marketing. The hype has reached a crescendo in recent months, building up to the recent release of the live-action Barbie film, produced by and starring Australian actor Margot Robbie.

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How to Evolve and Personalize in the Digital Marketplace Economy 

Retail TouchPoints

Digital marketplaces help you provide the personalization customers have come to expect, and in today’s crowded ecommerce space, the customer experience has never been more important. Global ecommerce sales are projected to exceed $7 trillion by 2025. While company web stores are essential, digital marketplaces take simple sales to the next level by offering businesses more opportunities to engage with customers.

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David Jones to cull 100 jobs in store operations review

Inside Retail

David Jones is expected to axe as many as 100 jobs as its department store operations are being reviewed under the new owner. The company is in the process of improving store efficiency and eliminating tasks such as preparing sales reports for stores and office tasks, which can increasingly be done with the use of technology. As a result, there will be redundancies within the business.

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Staples Partners with DoorDash to Offer Same-Day Delivery

Retail TouchPoints

Just in time for the back-to-school season, items from Staples are now available for same-day delivery via DoorDash. Nearly 1,000 Staples U.S. locations are participating, and deliveries are made in under one hour on average. Via the DoorDash Marketplace, customers can access Staples’ wide range of school supplies. Staples products also are available on the DashPass loyalty program that offers no-cost deliveries on eligible orders.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Frasers plans $50 million shopping centre in Mambourin, west Melbourne

Inside Retail

Frasers Property Australia has won permit approval for the first stage of a retail complex in Melbourne’s burgeoning western suburb Mambourin. Mambourin Marketplace, which will be anchored by a major supermarket operator, will feature 7200sqm of retail space, including a planned medical area, pharmacy, and up to 25 specialised retailers including fresh food grocers, cafes, and restaurants.

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OSHA Issues Amazon 6th Workplace Safety Citation This Year

Retail TouchPoints

The U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA) has issued another citation to Amazon for exposing its workers to ergonomic hazards and failing to provide proper medical care, this time at its fulfillment center in Logan Township, N.J. This is the sixth time this year that OSHA has cited Amazon for workplace safety violations, and the department said it currently has 18 open federal inspections at Amazon locations in the U.S.

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Have Temu and Shein Thwarted Wish’s Hopes of a Comeback?

Retail TouchPoints

When it debuted back in 2010, Wish was the only game in town as far as manufacturer-direct discount shopping apps went. But times have changed dramatically in the 13 intervening years: Temu , which debuted just last September, is now the top shopping app in the U.S., followed by former #1 Shein , now bumped down to the #2 position. (It should also be noted that for quite some time now, both apps have outpaced those of retail behemoths Walmart and Amazon.

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Majority stake in Zimmermann set to be sold to US investor 

Inside Retail

US private equity investor Advent International is reportedly to acquire a majority stake in luxury fashion label Zimmermann from Style Capital. Some media reports said the acquisition agreement, which has not yet been finalised, could value Zimmermann at about US$1 billion. Both companies declined to respond to the media. The deal comes about three years after Style Capital bought 70 per cent stake in the brand from General Atlantic for A$408 million.

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Amazon Expands Telehealth Access Services Nationwide

Retail TouchPoints

Continuing to expand its healthcare footprint, Amazon has made its Amazon Clinic telehealth offering available across the U.S. The service, which debuted in November 2022, now provides message-based consultations in 34 states and video visits nationwide. To get treatment, consumers can visit the Amazon Clinic web page or access it on the Amazon mobile app; compare response times and prices from multiple telehealth provider groups; complete an intake form; and connect with their chosen provider.

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Coles names Anna Croft as its new chief commercial officer

Inside Retail

Anna Croft has been appointed as Coles’ new chief commercial officer, effective January next year. Croft is the current COO of Mecca Brands where she helped transform the retailers’ business operations for health and beauty. She comes with 20 years of industry experience and has worked with leading retailers such as Tesco, Coles, Mecca Brands and WHSmith in the UK and Australia.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Dynamic pricing, Gen Z, and Financial burdens - Weekly Snacks #66

Tokinomo

Campaign corner Better with. Pepsi and agency Alma were recognized by the industry for their outstanding 2021 "Better With Pepsi" campaign. This creative initiative revealed the brand's logo cleverly concealed within crumpled burger wrappers from fast-food chains that didn't offer Pepsi. In the newest version of the campaign, the Pepsi logo ingeniously blends into Captain Morgan and Bacardi branding, urging consumers to reconsider their usual rum and Coke preference.

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Why this founder believes it’s time to reinvent Singapore’s retail scene

Inside Retail

The Great Singapore Sale (GSS) used to be a headline retail event that captured the imagination and wallets of locals and tourists alike every June and July. But fast forward to 2023, it is now not even listed on the Singapore Retailers Association’s calendar of events. Many blame the rise of online shopping as the main factor behind the decline of this yearly event.

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Back to School 2023: A Playbook to Win the Market

Intelligence Node

The buzz of the back-to-school season has swept across the United States again, with retailers and consumers alike in the midst of one of the most significant shopping periods of. The post Back to School 2023: A Playbook to Win the Market appeared first on Blog.

Marketing 104
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Chemist Warehouse founder Jack Gance shares the secrets to success

Inside Retail

What makes Chemist Warehouse so successful? Diversification and finding a strategic advantage has seen the brand increase its number of stores more than tenfold since the beginning of the millennium, and founder Jack Gance anointed as this year’s Australian EY Entrepreneur of the Year. Jack qualified as a pharmacist in 1966 and bought his first pharmacy in partnership with his brother in 1972.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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The Loss of Buy Buy Baby Suggests Gains for Indie Retailers and Majors

Retail Wire

The demise of Bed Bath & Beyond has raised questions about which retailers will benefit in the home products category. While the gains for major retailers like Target, Walmart, and Amazon are evident, the loss of 115 Buy Buy Baby stores creates opportunities for indie retailers to capture a share of the market.

Marketing 100
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Wary Restaurant Brands lowers guidance despite rising sales 

Inside Retail

Restaurant Brands New Zealand has lowered its NPAT guidance for FY23 to $11-15 million despite a growth in sales in most markets, including Australia. Total sales for the second quarter to June 30 jumped by 7.1 per cent to $307.9 million, reflecting ongoing post-Covid recovery and price increases implemented across all markets. Australia’s sales were $72.4 million, up 13 per cent year over year, while same-store sales also increased by 8.4 per cent.

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A Match Made in Denim: A Sell-Out Success With Gap x LoveShackFancy Collection

Retail Wire

Gap’s collaboration with LoveShackFancy, a New York-based brand, has been a resounding success, with the limited-edition, multi-category capsule collection largely selling out within minutes of its launch. The 76-piece collection brings a fresh take to classic denim and pastels, with prices ranging from $13 to $248. Featuring GRAMMY Award-winning artist Ciara and her children in.

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When bank impersonators go phishing

Inside Retail

Are you sure that person contacting you is really from the bank? Scammers have found a lucrative phishing spot impersonating bank staff and bank communications. Australians lost more than $20 million to bank impersonation scams in 2022, according to Scamwatch , run by the Australian Competition and Consumer Commission (ACCC). Last year the watchdog website received 14,603 reports of scammers impersonating bank communications with legitimate-looking text messages and phone calls.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Secondhand Luxury Watch Prices Slump to Near Two-Year Low After a Pandemic Run

Retail Wire

Secondhand luxury watch prices have dropped to a near two-year low, falling more than 31% since their peak in March 2022. Brands like Rolex, Patek Philippe, and Audemars Piguet experienced significant declines in the last year, but prices are still higher than they were three years ago. While experts have warned about a luxury watch.

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Seizing momentum, L.L. Bean expands store fleet, wholesale

Retail Dive

The outdoor retailer will open two stores in New England and two in Canada, and is partnering with Dillard’s, Moosejaw and 10 independent shops.

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See Inside Drake’s Collab With Shopify, a Messy Virtual Mansion Stocked With Exclusive Merch Curated and Designed by the Rap Star

Retail Wire

Hip-hop superstar Drake has built a retail empire with his flagship e-commerce site modeled after his $100 million Toronto mansion, The Embassy. Instead of a traditional product grid, the interactive design allows fans to explore virtual rooms stocked with exclusive merchandise, all powered by Shopify’s e-commerce platform. Drake’s latest collaboration, using Shopify’s Collective feature, allows.

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Rally House opens 7 stores in one weekend

Retail Dive

The family-owned sports and merchandise retailer says it now has more than 160 stores in 17 states.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Shake Shack Is Adding More Tech to Its Stores — And It Could Mean a Big Boost to Its Bottom Line

Retail Wire

Shake Shack is set to have self-service ordering kiosks in all of its restaurants by the end of Q3 as it aims to control labor costs and improve profitability. The kiosks have proven to be the chain’s most profitable ordering channel, generating higher check averages and allowing staff to focus on hospitality-focused tasks. With nearly.

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‘We want all the brands the customer is used to’: How the Army & Air Force Exchange Service approaches retail

Retail Dive

The Exchange, which is celebrating its 128th birthday, forges partnerships with retailers like Old Navy and The Home Depot — making for a loyal military customer base.

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Amazon Soars on ‘Game-Changing’ Quarter, iPhone Slump Drags Apple

Retail Wire

Amazon.com saw its shares soar over 8% after an impressive quarterly performance, with its e-commerce and cloud-computing businesses showing strength despite an uncertain economy. The company’s cloud business, Amazon Web Services (AWS), performed better than expected, boosting other trillion-dollar club members like Microsoft and Alphabet. On the other hand, Apple’s shares experienced a 4.8% slide.

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Funko lays off 12% of workforce

Retail Dive

The staff cuts affect 180 employees and come as the company, known for its pop-culture-inspired figures and collectibles, reported sales fell 24% in Q2.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Meme Stock Tupperware Jumps as Debt Restructuring Deal Fires up Retail Army

Retail Wire

Shares of Tupperware Brands surged 44% after the company finalized a debt restructuring deal as part of its turnaround efforts. Tupperware had raised concerns about its viability in April due to declining sales, but the debt agreement, which reduces or reallocates $150 million of cash interest and fees, boosted investor interest in the company. The.

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Retailers need to ‘competitively promote’ the rest of the year: report

Retail Dive

Though consumers are still spending, a Numerator report suggests that they continue to search for markdowns.

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Party City, Creditors in Talks To Spin off Balloon Business, Bloomberg Reports

Retail Wire

Party City Holdco is reportedly considering separating its balloon manufacturing and retailing businesses as the retailing arm aims to navigate its way out of bankruptcy. The company has engaged in confidential discussions with debt holders regarding the spinoff of its Anagram unit, but the situation is subject to change. Party City filed for bankruptcy protection.

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The competitive advantage of early AI adoption for retailers

Retail Dive

Tapping into the capabilities of AI and ML will soon become required just to achieve the status quo. All it takes is one competitor to set the bar.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.