Inside Retail
JANUARY 30, 2023
Sydney’s Paddy’s Market is at the centre of a debate over its redevelopment with some traders and members of the public opposing plans to give the venue a significant facelift. The precinct – which is run by Sydney Markets Limited – has approved a proposal to sublet 3000 sqm of space to Doltone Hospitality Group to run a food and beverage and events precinct.
Retail TouchPoints
JANUARY 30, 2023
The new supermarket concept Addie’s , a self-described “drive-up grocer,” has opened its first store in Norwood, Mass., fueled by $10.1 million in seed funding it recently received from Rose Park Advisors. The pickup-only store does not allow in-store shopping; instead, the store serves as an onsite warehouse designed solely for stocking, storing and bagging groceries.
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Inside Retail
JANUARY 30, 2023
Travel company Flight Centre has entered into a binding agreement to acquire UK-based premium leisure travel business Luxury Travel Holdings Limited (Scott Dunn) for A$211 million. Scott Dunn offers tailor-made luxury holiday packages to high-value customers. It is established in the UK and the US and has a small presence in Asia. Flight Centre MD Graham Turner said the company is “well positioned” to help Scott Dunn “unlock a new era of growth”.
Retail TouchPoints
JANUARY 30, 2023
Foot Locker will lay off an unspecified number of employees in corporate and support roles with the goal of saving $18 million annually, according to a filing with the SEC. Additionally, the retailer will wind down its Sidestep banner in Europe to better enable it to focus on its core businesses. The cuts are part of Foot Locker’s plans to “simplify the business” and put a greater emphasis on omnichannel operations, according to CEO Mary Dillon.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Inside Retail
JANUARY 30, 2023
The Australian Competition and Consumer Commission (ACCC) is cracking down on misleading testimonials and endorsements by social media influencers. According to a release by the regulator, the sweep – which will take place over the coming weeks – is part of the ACCC’s compliance and enforcement priorities for 2022 to 2023. It will include a review of social media platforms including Instagram, TikTok, Snapchat, YouTube and Facebook, as well as live streaming service, Twitch.
Retail TouchPoints
JANUARY 30, 2023
Petco is merging its two membership programs into one combined offering under the Vital Care banner. The pet retailer’s Pals Rewards loyalty program debuted in 1997. In 2020 the retailer debuted its Vital Care subscription membership with a focus on animal health and wellness offerings. Now the two programs — which together have 24 million members — will merge into one two-tiered offering: a free membership tier, called Vital Care Core, and a paid tier, Vital Care Premier.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
JANUARY 30, 2023
No one will forget the year 2020 — 2021, or 2022 for that matter. The years when the pandemic toppled the global supply chain, forcing retailers to find ways to minimize the effects of disruption while managing unprecedented online shopping behavior — piecing things together however they could. And here we are, three years later, still feeling the pressure as old challenges linger and new ones — namely growing inflation, a softening economy, an impending recession, combined with a whole lot of f
Inside Retail
JANUARY 30, 2023
Australian luxury fashion brand Camilla has announced an investment partnership with a private investment group, Tattarang that will help fund international expansion. The investment sees Tattarang become a minority shareholder in Camilla’s business, marking the first investment partnership the company has made since its inception. Camilla founder, Camilla Franks, said: “It was important to me to find the right partner to help get us to the next chapter.
Retail TouchPoints
JANUARY 30, 2023
Bed Bath & Beyond will reportedly shutter its 50 remaining Harmon stores in addition to 87 Bed Bath & Beyond locations and five buybuy BABY shops. Additionally, efforts to find a buyer ahead of its potential bankruptcy filing have reportedly stalled, people familiar with the matter told Bloomberg News. The store closures are in addition to previously announced plans to close 150 underperforming Bed Bath & Beyond locations.
Inside Retail
JANUARY 30, 2023
Retail spending increased 7.5 per cent year on year in December boosted by record Christmas and Boxing Day trading, according to data from the Australian Bureau of Statistics (ABS). However, on a month-on-month basis, turnover fell 3.9 per cent as the cost of living pressures hit household budgets. Cafes, restaurants, and takeaway services were up 25.4 per cent while department store sales increased 11.1 per cent.
Speaker: Steve Worthy, MBA
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Retail Wire
JANUARY 30, 2023
The leader of Israel’s Chief Rabbinate declared that lab-grown steak is neither milk nor meat, making it acceptable to be eaten as part of a kosher diet. Not all Jewish religious leaders appear ready to take the same view, raising doubt as to whether religious authors inside and outside of Judaism will approve of their members eating lab-raised meat.
Retail TouchPoints
JANUARY 30, 2023
CVS Health has named Amy Bricker to the newly created role of EVP and Chief Product Officer – Consumer, and hired David Joyner as EVP and President of Pharmacy Services. Joyner, a former CVS Health executive, is replacing Dr. Alan Lotvin, who plans to retire in April 2023. Bricker will join the pharmacy retailer in February, reporting to Karen Lynch, President and CEO of CVS Health.
Inside Retail
JANUARY 30, 2023
Every consumer wants to shop on their terms. For retailers, meeting demand for an ever-expanding range of payments and digital services no longer has to be costly or complex. The evolution of e-commerce offerings continues to gain pace. After a sustained period of digital acceleration that brought a wave of new shoppers online, having the ability to meet a broad array of consumer preferences for their experience is table stakes.
Retail TouchPoints
JANUARY 30, 2023
There was a time, about five or so years ago, when voice commerce was going to be the next big thing. But one too many frustrating interactions with Siri and news items about smart speakers spying on users were enough to dampen the fervor. According to Shilp Agarwal, Co-Founder and CEO of voice commerce platform Blutag , the real problem in the early days was that companies “tried to do too much” with their voice experiences.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Inside Retail
JANUARY 30, 2023
After years of organic growth driven by the strength of its products and prints, Australian fashion house Camilla is embarking on the next phase of growth with fresh investment from Perth-based firm Tattarang. The deal will see founder Camilla Franks retain majority ownership of the business, and continue to serve as creative director, while Tattarang will provide the capital and expertise to accelerate Camilla’s push into the United States – both online and physically, with 13 more stores to co
Retail Wire
JANUARY 30, 2023
Chicken wing prices have fallen 22 percent since last January as supplies have increased. Sirloin steak and bacon prices are also down, as is guacamole. This is all good news for the millions of Americans planning to watch the Super Bowl game between the Kansas City Chiefs and Philadelphia Eagles in two weeks.
Inside Retail
JANUARY 30, 2023
Peter Huddle will take over permanent responsibilities as Vicinity Centre’s new CEO and MD, effective tomorrow, February 1. In November last year, he was named acting CEO when Grant Kelley retired, prompting a global search. Huddle joined Vicinity in 2019 and is responsible for the company’s property management, leasing, operations, development, and marketing functions while leading an integrated and customer-focused team.
Retail Wire
JANUARY 30, 2023
Amazon Prime members have been able to get free delivery of groceries on orders of $35 or more. That minimum purchase is being raised to $150, and Prime members will have to pay $9.95 for orders under $50. Those placing orders between $50 and $100 will pay $6.95 and those between $100 and $149.99 will pay $3.95.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Inside Retail
JANUARY 30, 2023
Westfield Helensvale has partnered with Chris Boyle, a social entrepreneur in the child protection and family support sector, to introduce technology to create a safe space for at-risk families. A wearable device called StandbyU Shield is featured at Magnolia Place, described as Australia’s first mall safe space launched in Westfield Helensvale by StandbyU Foundation, aiming to help family and friends to fight complex social issues like as abuse, domestic violence, and loneliness.
Retail Wire
JANUARY 30, 2023
Walmart is remodeling flagship stores with brighter lighting, mannequins and eye-catching displays to drive sales in categories outside of grocery. Alvis Washington, Walmart’s vice president of marketing, store design, innovation and experience, said that customers are responding positively to the remodels. “They appreciate the fact that we’re still true to who we are as Walmart,” he said.
Retail Focus
JANUARY 30, 2023
Commercial real estate represents an enticing investment opportunity, and by taking advantage of equity you’ve built up in your home, it can be more accessible than you’d think. Here’s a look at what you need to do to get in on the commercial real estate investment scene, and a discussion of the risks and obligations that go along with it. Why Investing in Commercial Real Estate with Home Equity Makes Financial Sense Investing in commercial real estate is a great way to diversify your portfolio
Inside Retail
JANUARY 30, 2023
It has never been more difficult – nor more important – to stay one step ahead of evolving consumer habits. As we finally emerge from the global pandemic, in which digital transformations ensued in weeks rather than years, we appear to be on the precipice of a global recession. There’s little doubt that marketers have another challenging year ahead as they try to grow revenue and build lasting relationships with their customers set against constricted consumer spending.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail Dive
JANUARY 30, 2023
With the new year comes a fresh slate full of opportunity, and what you do in the beginning of the year can help set you up for success in the months to come.
VMS
JANUARY 30, 2023
L.L.Bean (Freeport, Maine) is undertaking a major renovation of its home flagship store and surrounding retail campus. The idea behind the $50 million project is “to more fully activate the brand’s purpose of enabling people to experience the restorative benefits of being outside,” the outdoor gear and apparel retailer said in a news release. “Freeport has been our home for over 110 years and our retail campus has evolved into the unofficial hub of downtown,” said Shawn Gorman, Executive Chairma
Retail Dive
JANUARY 30, 2023
The DTC brand’s founders left, along with much of Vera Bradley’s C-suite, as new CEO Jacqueline Ardrey slashes costs.
VMS
JANUARY 30, 2023
If any commuter passing through Penn Station finds themselves particularly thirsty, The Bar at Moynihan (New York) – conveniently located in the city’s renowned Moynihan Train Hall – offers a variety of draft beer, wine and hand-crafted cocktails. Situated in the center of the 25,000-square-foot food hall, the bar features dark walnut and polished brass, creating an elegant ambience.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Dive
JANUARY 30, 2023
The move, which takes effect Feb. 28, reflects the difficult economics of online grocery fulfillment amid the company’s push to win over food shoppers.
VMS
JANUARY 30, 2023
Mass merchant Walmart (Bentonville, Ark.) has remodeled five of its SuperCenters in the Eastern U.S. into flagship stores featuring upgraded visual merchandising, CNBC reports. The move is designed to spur sales of higher-margin, discretionary items such as apparel, beauty products and home furnishings. Alvis Washington, Walmart’s VP of marketing, store design, innovation and experience, told the cable news network that the retailer decided to bring the new look to other markets after getting po
Retail Dive
JANUARY 30, 2023
Hein Schumacher takes the helm of the CPG giant in July. Alan Jope announced his retirement in September.
Retail Wire
JANUARY 30, 2023
Hein Schumacher, the non-executive director of Unilever, will become the consumer packaged goods giant’s next CEO in July when he replaces Alan Jose. Mr. Schumacher, who worked more than 20 years at Unilever before moving to Royal Ahold and then Heinz, is currently CEO of FrieslandCampina, a Dutch dairy company.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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