Domino’s Pizza CEO Slams Competition’s ‘Value Meals,’ but Is He Right?
Retail Wire
AUGUST 1, 2024
Domino's CEO may have a point about the value meal claims.
Thu.Aug 01, 2024
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Family Dollar Seeks to Optimize Customer-Centric Assortments
Retail TouchPoints
AUGUST 1, 2024
Family Dollar has partnered with First Insight to refine its merchandise assortment strategy using the solution’s predictive analytics and actionable data. The deployment is designed to reduce the risk of markdowns and stock shortages while also limiting the impact of underperforming products. “Listening to our customer and inspiring her with everyday essentials and must-have items of the season is at the core of everything we do,” said Bonita Price, SVP of Merchandising at Family Dollar in a st
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McDonald’s Rolls Out Largest Burger Ever, Clocking in at More Than 1,000 Calories
Retail Wire
AUGUST 1, 2024
The jumbo-sized McDonald's burger is the chain's latest attempt to boost sales.
Mercari Connects U.S. Marketplace to Sellers in Japan, Opens First Store in LA
Retail TouchPoints
AUGUST 1, 2024
Peer-to-peer resale marketplace Mercari has opened its U.S. platform to sellers from Japan and also has opened its first-ever physical store, on Melrose Avenue in Los Angeles. The Mercari on Melrose store offers an engaging resale and community experience where shoppers can discover a variety of unique fashion items available on Mercari.com, including a curated collection of products from Japan that will be on display throughout the month of August.
Smart Tools & Strong Teams: A People-First Approach to AI in Sales
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
AI Dominates the Conversation During Meta’s Q2 Earnings Call
Retail Wire
AUGUST 1, 2024
Meta's CEO Mark Zuckerberg announced the company's latest AI ambitions during the Q2 earnings call on Wednesday.
The future of beauty packaging: sustainable, high-tech and customised
Inside Retail
AUGUST 1, 2024
Fact: I unashamedly judge a book by its cover. It’s a thing. This is why I jumped at the chance to interview Juan Campderá Lozano, the founding partner and CEO of Aktiva Brand Experience Design; a leading European creative agency in branding, packaging, and communication for the premium sector. Lozano is a regular commentator on packaging design specific to the beauty industry.
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Walmart Realm Debuts Gamified Virtual Dorm Rooms
Retail TouchPoints
AUGUST 1, 2024
Walmart Realm , the virtual experience that the retailer introduced in May 2024 , has expanded into dorm room decoration just in time for the back-to-school season. College students can explore and shop five virtual immersive dorm rooms inspired by social trends and curated by popular digital creators. Each dorm contains a mini-game, native social content from Walmart creators and hidden surprises.
Kohl’s Reveals Its First Babies“R”Us Sections
Retail Wire
AUGUST 1, 2024
Kohl’s has revealed a first look at its new Babies“R”Us sections coming to 200 total stores by this fall.
The ‘Real Genius’ of Using AI to Combat Sweepstakes Fraud
Retail TouchPoints
AUGUST 1, 2024
In the 1985 sci-fi comedy Real Genius , we meet Lazlo Hollyfeld, a former engineering student who spends his days trying to game a Frito-Lay prize giveaway that advertises: “enter as many times as you want, no purchase necessary.” Ultimately, he sends 1,650,000 entries, calculating that this will guarantee him “32.6% of the prizes.” At the end of the film, the main characters share a good laugh watching Lazlo drive off in a brand new RV packed with winnings.
Lawsuit Claims StubHub Tricks Customers Into Overpaying for Tickets
Retail Wire
AUGUST 1, 2024
The suit alleges the company hid the actual cost of event tickets until checkout.
AI In The Aisles: The Executives Guide To Better In-Store Experiences
Speaker: Steve Worthy, MBA
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Peter Alexander opens its largest SA store yet
Inside Retail
AUGUST 1, 2024
Peter Alexander has opened its largest store in SA at Harbour Town Premium Outlets in Adelaide. The sleepwear designer brand said it moved to the larger 412sqm site to meet an overwhelming demand for its products. “It has come as no surprise that sales for Peter Alexander doubled on the opening weekend compared to its previous store location at the centre, during the same period last year,” said Kylie Neal, centre manager at Harbour Town Premium Outlets Adelaide.
US Government Likely To Restrict AI Chip Exports to China
Retail Wire
AUGUST 1, 2024
The U.S. Department of Commerce is considering rules that will limit China's access to the most advanced AI chips.
As it marks 100 years, Ace Hardware’s VP of new business looks to the future
Inside Retail
AUGUST 1, 2024
In an age of online shopping and social , it is not often to see a bricks-and-mortar change last, let alone thrive. However, one legacy hardware supplier just hit its 100-year-anniversay mark and is showing no signs of slowing down. Inside Retail connected with Jason Hipskind, vice president of new business at Ace Hardware, to learn more about how the brand has survived to reach its centennial anniversary and the company’s plans to keep the momentum going strong.
CrowdStrike Sued by Shareholders Over Software Outage
Retail Wire
AUGUST 1, 2024
The lawsuit was filed in an Austin, Texas, federal court.
New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Decathlon Hong Kong is offering lifetime returns. Here’s why it makes sense
Inside Retail
AUGUST 1, 2024
In Hong Kong, sports goods retailer Decathlon is offering members of its customer loyalty program free lifetime returns – and the numbers suggest the bold risk is paying off. The policy was decided on by Decathlon’s senior Hong Kong management as something special to the market, very much an outlier for the group internationally. In most markets around the world, the French headquartered retail giant mandates a year limit for returning goods, but in Hong Kong, the retailer sees the policy as a k
Papa Johns Promotes Fromer Wendy’s CEO as New CEO
Retail Wire
AUGUST 1, 2024
Papa Johns has announced the appointment of Todd Penegor as the new company president and CEO, effective immediately.
Kontoor Brands continues to raise outlook as sales decline softens
Inside Retail
AUGUST 1, 2024
Kontoor Brands, parent of apparel labels Wrangler and Lee, has again raised its full-year guidance after reporting “better-than-expected” results for the second quarter. The company’s revenue outlook remains in the range of US$2.57 to $2.63 billion, but adjusted operating income is now expected to be at the higher end of the $377 to $387 million range, representing an increase of 10-11 per cent.
Albertsons and Instacart Expand Delivery Services
Retail Wire
AUGUST 1, 2024
To further improve their competitiveness, Instacart and Albertsons Companies have expanded their partnership, launching new services across the U.S.
Breaking The Commerce Bottleneck: Your SAP Exit Plan Starts Now
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Ebay books better-than-expected sales, earnings
Inside Retail
AUGUST 1, 2024
E-commerce giant Ebay has posted improvements in sales and earnings for the second quarter, which management said exceeded previous expectations. The company’s revenue for the quarter ended June 30 reached $2.6 billion, up 1 per cent on a reported basis and up 2 per cent on an FX-neutral basis. Gross merchandise volume (GMV) rose 1 per cent on both reported and FX-neutral basis to $18.4 billion.
Crocs expects a big end-of-year bounce at HeyDude
Retail Dive
AUGUST 1, 2024
The company said new stores and wholesale deals will boost the struggling DTC brand. Meanwhile its namesake approached $1 billion in Q2 revenue.
Asda co-owner injects £30m to boost staff and customer service amid sales slump
Retail Gazette
AUGUST 1, 2024
Asda co-owner Mohsin Issa is launching a £30m cash injection as the supermarket continues to lose market share. The investment package will be implemented before the end of the year, and will be used to increase staffing hours and improve customer service levels, The Telegraph reported. A spokesman told the title: “We recognise that there are some areas where we can and need to improve, and have set out our plan for colleagues to improve the availability of products in stores, the overall custom
Amazon’s checkout technology is getting an AI upgrade
Retail Dive
AUGUST 1, 2024
Just Walk Out is rolling out an advanced AI model that the company says will make its system more accurate and efficient and less costly to implement.
Humans + Agents = Rethinking Enterprise Commerce with AI
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
The CX paradigm shift: How AI is powering customer-first experiences
Retail Customer Experience
AUGUST 1, 2024
AI tools should provide accurate results and responses that are aligned with the brand’s policies and practices. Brands need to ensure AI tools offer relevant and useful solutions that will actually resolve customers' inquiries.
Etsy to launch paid buyer membership program
Retail Dive
AUGUST 1, 2024
Etsy Insider, which comes as Q2 sales rise 3%, includes benefits like free domestic shipping on “millions” of items — at no cost to sellers.
Walmart opening 5 automated distro centers
Retail Customer Experience
AUGUST 1, 2024
Walmart announced today that it plans to open five automated fresh food distribution centers in the U.S.
Wayfair revenue down 1.7% in Q2 as category remains challenged
Retail Dive
AUGUST 1, 2024
But the online home goods retailer was able to narrow its losses and CEO Niraj Shah said a turnaround in the sector could be on the horizon.
5 Tips for a Winning Category Management Strategy in 2025
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Shell ends Waitrose operation at half of sites to bring in other retailers
Retail Gazette
AUGUST 1, 2024
Shell is planning to transfer 14 Little Waitrose petrol station sites to rival retailers, in a move that will impact 227 members of staff, Retail Gazette can reveal. Management informed staff of the change today (1 August), which comes as the operating agreement for the sites has come to an end, and will see partners working at these locations transferred to the new retailers under TUPE.
Uniqlo expands brick-and-mortar footprint in Canada
Retail Dive
AUGUST 1, 2024
The apparel retailer will open four stores in the country this fall in its quest to reach 200 stores in North America by 2027.
Currys expands accessibility trial to London Stores
A1 Retail
AUGUST 1, 2024
Currys continues trial of ‘WelcoMe’ accessibility tool, designed to make in-store shopping easier for customers with disabilities, in 20 London stores. Customers register their specific requirements prior to visiting a local Currys store, which allows colleagues to prepare for, and personalise their visit. London-based Currys customers can benefit from a new tool designed to make shopping easier for customers with disabilities.
Asda superstore stike called off for last-minute negotiations
Retail Gazette
AUGUST 1, 2024
Asda workers at the supermarket’s Wisbech store have called off their second strike in six months after agreeing to use the government’s Advisory, Conciliation and Arbitration Service (ACAS). GMB, which represent the workers, said tomorrow’s walk out (2 August) has been postponed as both the union and the grocer have entered into negotiations with ACAS.
Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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