Thu.Nov 30, 2023

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PepsiCo C-Suite Execs Reveal Strategies for Engaging Time-Starved Shoppers

Retail TouchPoints

The PepsiCo portfolio has evolved to include some of the most recognized, even beloved, food and beverage brands in the world. From the cola brand in its name to Lay’s , Cheetos and even Quaker , these brands have not only quenched our thirst and satiated our appetites; they have helped define our culture. The innate connections we have with food and beverage brands, especially those we have grown up with, create a built-in opportunity for companies like PepsiCo to drive customer retention and l

Consumer 254
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No Christmas casuals for Ikea, just a pay rise and inclusive leave

Inside Retail

Many companies are becoming more flexible and inclusive to all identities to increase staff retention and increase the value proposition they offer employees. New leave provisions are a way Ikea Australia is enacting more inclusive terminology and definitions within its enterprise agreements. Earlier this year Coles mandated similar provisions to include 10 paid gender affirmation leave days to its enterprise agreements.

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Starbucks Makes It Easier for Stores To Pause Mobile Ordering

Retail Wire

Starbucks is adding a new internal feature that can be used to halt mobile orders.

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How Australian activewear brand CSB is building community offline

Inside Retail

When Rachel Dillon first set out to start an activewear brand back in 2019, she was met with discouragement because the industry was already deemed over-saturated. Fast forward to 2023, Dillon has built an activewear brand that has amassed what is regarded as a cult-like-following that is ready to click add-to-cart within seconds. Formerly known as Crop Shop Boutique, and now branded as CSB, has nearly 440,000 followers who are so devoted to the brand that new designs and collections consistentl

Apparel 262
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Detroit Wireless Charging Road Is the First in the Nation

Retail Wire

Get ready to ride on the electrifying Detroit wireless charging road.

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Why Ecommerce Retailers Should Prioritize Link-Building

Retail TouchPoints

Link-building is one of the most vital — and underutilized — pieces of the ecommerce puzzle. How vital? According to this study by SEMrush , more than 92% of sites that make it to the top 100 are using backlinks. They also confirmed that most sites without backlinks will never reach page one. If you’re running ecommerce, link-building should be a key component in your strategy to increase traffic and revenue.

Marketing 243

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True Classic Boosts Post-Purchase Email CTR by 1.87%

Retail TouchPoints

True Classic ’s use of the ParcelLab post-purchase experience and returns management solution has helped the T-shirt and activewear brand boost its email click-through rate (CTR) and open rate by 1.87% and 6.55% respectively compared to the brand’s previous provider. Additionally, True Classic has seen a 22.47% increase in order rates and a 34.78% increase in per-email revenue.

Shipping 241
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Spirit Airlines Proposes Voluntary Exit Packages

Retail Wire

The survivability of Spirit Airlines is currently up in the air.

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Party City Debuts New Online Party-Planning Marketplace in Las Vegas

Retail TouchPoints

Party City has launched a new digital party-planning marketplace, aptly called Party+ Marketplace , that brings together local vendors and service providers with the retailers’ range of party supplies. The new offering, which was developed in partnership with marketplace SaaS solution Mirakl , is initially available only in the Las Vegas area, but Party City said it plans to eventually expand the offering to other major U.S. cities.

Planning 224
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A Cutting Edge Treatment for Cancer May Cause Rare, Secondary Cancers

Retail Wire

A cutting-edge treatment for cancer may be linked to rare, secondary cancers.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Investment Firm Acquires Rover Pet Care Marketplace

Retail TouchPoints

Online pet care marketplace Rover Group has been acquired by private equity funds managed by Blackstone in an all-cash transaction valued at approximately $2.3 billion. Rover was created to provide an alternative to relying on friends, family, neighbors and/or boarding facilities for pet care. Over the years, offerings on Rover have grown to include five core services addressing both daytime and overnight needs.

Planning 217
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Red Lobster Endless Shrimp Was Too Successful

Retail Wire

Too much Red Lobster endless shrimp can be a bad thing.

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Hearst Looks to Lead Media-Driven Ecommerce with New Digital Marketplace

Retail TouchPoints

Leading media company Hearst is “embracing the digital economy,” with plans to develop an ecommerce marketplace for its publications across fashion, do-it-yourself (DIY), home improvement and lifestyle. The unified shopping experience is being developed in partnership with experience innovation company Valtech and will be built on the Vtex commerce platform.

Fashion 194
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Pharrell Williams takes Louis Vuitton to Hong Kong harbour runway

Inside Retail

Pharrell Williams took to Hong Kong for his second Louis Vuitton runway outing, showcasing the label’s latest menswear designs on a runway overlooking the city’s harbour at night. The event drew crowds to the Victoria Dockside, a waterfront promenade lining a sprawling complex of shopping malls, exhibit halls and hotels built by Adrian Cheng, the scion of one of Hong Kong’s top property developers.

Fashion 130
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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Hudson’s Bay Names Former President as New CEO

Retail TouchPoints

Hudson’s Bay has tapped Liz Rodbell, who had served as the retailer’s President from 2013 to 2017, as its new CEO and President, effective Dec. 1, 2023. In her previous stint with the company, Rodbell also was President of Lord & Taylor , following roles as EVP of Merchandising and Chief Merchant for both divisions of the company. Rodbell will replace Sophia Hwang-Judiesch, who is leaving the President post to pursue another opportunity.

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Foodpanda’s Evelyn Tay talks travel, sport and 20-plus years in comms

Inside Retail

Evelyn Tay is the VP of communications and public affairs for sustainability at Foodpanda for the APAC region. She brings over 20 years of global PR and marketing communications experience across Asia, the US and Europe. We caught up with her recently to get her thoughts on career paths, leadership skills and what makes her tick. She likes to think of herself as a “ferocious traveller” (Bhutan was her favourite destination) who loves football, Formula One and the Olympics.

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Ebay Invests in Trading Card Company as Part of New Agreement

Retail TouchPoints

Ebay and COMC , which stands for Check Out My Collectibles, have entered a commercial agreement that includes an investment by Ebay in the trading card hobby marketplace. COMC employs nearly 300 people and has 200,000 square feet of distribution space to support its deep catalog and fulfillment capabilities. Recently Ebay has been sharpening its focus on enthusiasts , and in July 2023 the retailer opened its trading card vault to external submissions of high-end items that had not been purchased

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Why experiential concept store Fabrica X is spotlighting sustainability

Inside Retail

In the fast-paced world of fashion, where trends come and go, one timeless wardrobe staple continues to capture the hearts of consumers: denim. But behind the classic appeal of denim lies a hidden environmental cost that the industry can no longer ignore. Fabrica X, the impact retail store operated by The Mills Fabrica , has a new campaign, ‘Denim Futures,’ which aims to shed light on the future of sustainable denim and revolutionise the way people think about their favourite pair of jeans.

Apparel 130
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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Microsoft President Dismisses Fears Over Super-Intelligent AI

Retail Wire

Could there be super-intelligent AI in the future?

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Online in-flight shopping market tipped to surge

Inside Retail

The global online in-flight shopping market is forecast to reach US$825.3 million by 2030 – up from US$232.3 million in 2020 and representing a CAGR of 12.8 per cent, according to a report by Allied Market Research. The report attributed the growth to the increase in middle-class population in countries such as China, India, Brazil, Japan, Australia and Thailand.

Marketing 130
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Bob Iger Is Firm on His Disney Exit and ABC’s Future

Retail Wire

The clock is ticking for the CEO of Walt Disney, Bob Iger, to end his contract.

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VF Corp lays off 500 salaried employees amid turnaround

Retail Dive

The job cuts come weeks after an activist investor demanded the conglomerate slash $300 million in expenses.

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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Activist Investor Nelson Peltz Targets Disney’s Boardroom

Retail Wire

A proxy war ensues on Disney's board of directors.

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IoT Transportation Leadership Summit: Innovation on the Move

Cisco Retail

Across the United States, local communities, transportation departments, and transit, port, and turnpike authorities are seeking new and better ways to deliver on their mission-critical objectives to… Read more on Cisco Blogs

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The UAW Might Unionize the Entire Auto Industry

Retail Wire

Could the UAW union bring together workers across the entire automotive industry?

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Bershka launches virtual fitting rooms to cut returns and boost online sales

Retail Gazette

Bershka has teamed up with AI-powered virtual fitting room platform 3DLOOK as it looks to reduce rising return rates and offer a more “seamless online shopping experience”. The Inditex-owned fashion retailer said the rollout of the new virtual try-on service hopes to “eliminate the fit and sizing guesswork” typical of online shopping, to boost ecommerce sales.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Victoria’s Secret swings to $71M loss in Q3

Retail Dive

A revamped loyalty program is delivering results, but the company’s marketing has become confusing, some analysts say.

Marketing 118
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Selfridges shareholder Signa files for insolvency just weeks after stake sale

Retail Gazette

A major Selfridges shareholder has filed for insolvency after a last-minute scramble to raise extra funds failed, including selling some of its stake in the department store. Austrian firm Signa, which is owned by Rene Benko, admitted it could not find the “necessary liquidity” as it struggled with “severe economic pressure” A statement, first published on the Financial Times read: “Despite considerable efforts in recent weeks, the necessary liquidity for an out-of-court restructur

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Kesslers London Announces Management-Led Acquisition

365 Retail

Kesslers London has recently undergone a management-led acquisition, transitioning from its previous ownership under the PFI Group. This acquisition represents a pivotal moment in the history of Kesslers London and Proportion London , setting the stage for a future aligned with the company’s long-term objectives. The management team’s decision to take ownership is indicative of their dedication to preserving the brand’s longstanding reputation for quality, creativity, and innov

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Waitrose reintroduces charges for suppliers breaching delivery standards

Retail Gazette

Waitrose will once again charge suppliers for shipments that don’t meet its specified delivery standards. The supermarket suspended non-compliance charges during the pandemic to help suppliers that were facing operational challenges or ingredient shortages, however, The Grocer reported that its buyers plan to reintroduce the fees from mid-April next year.

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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.