Thu.Nov 30, 2023

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PepsiCo C-Suite Execs Reveal Strategies for Engaging Time-Starved Shoppers

Retail TouchPoints

The PepsiCo portfolio has evolved to include some of the most recognized, even beloved, food and beverage brands in the world. From the cola brand in its name to Lay’s , Cheetos and even Quaker , these brands have not only quenched our thirst and satiated our appetites; they have helped define our culture. The innate connections we have with food and beverage brands, especially those we have grown up with, create a built-in opportunity for companies like PepsiCo to drive customer retention and l

Consumer 295
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No Christmas casuals for Ikea, just a pay rise and inclusive leave

Inside Retail

Many companies are becoming more flexible and inclusive to all identities to increase staff retention and increase the value proposition they offer employees. New leave provisions are a way Ikea Australia is enacting more inclusive terminology and definitions within its enterprise agreements. Earlier this year Coles mandated similar provisions to include 10 paid gender affirmation leave days to its enterprise agreements.

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Party City Debuts New Online Party-Planning Marketplace in Las Vegas

Retail TouchPoints

Party City has launched a new digital party-planning marketplace, aptly called Party+ Marketplace , that brings together local vendors and service providers with the retailers’ range of party supplies. The new offering, which was developed in partnership with marketplace SaaS solution Mirakl , is initially available only in the Las Vegas area, but Party City said it plans to eventually expand the offering to other major U.S. cities.

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How Australian activewear brand CSB is building community offline

Inside Retail

When Rachel Dillon first set out to start an activewear brand back in 2019, she was met with discouragement because the industry was already deemed over-saturated. Fast forward to 2023, Dillon has built an activewear brand that has amassed what is regarded as a cult-like-following that is ready to click add-to-cart within seconds. Formerly known as Crop Shop Boutique, and now branded as CSB, has nearly 440,000 followers who are so devoted to the brand that new designs and collections consistentl

Apparel 262
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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True Classic Boosts Post-Purchase Email CTR by 1.87%

Retail TouchPoints

True Classic ’s use of the ParcelLab post-purchase experience and returns management solution has helped the T-shirt and activewear brand boost its email click-through rate (CTR) and open rate by 1.87% and 6.55% respectively compared to the brand’s previous provider. Additionally, True Classic has seen a 22.47% increase in order rates and a 34.78% increase in per-email revenue.

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Rite Aid Closing Stores as a Result of Restructuring Efforts

Retail Wire

Rite Aid is closing 31 additional stores on top of the 100 locations already planned to be closed.

Location 257

More Trending

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Starbucks Makes It Easier for Stores To Pause Mobile Ordering

Retail Wire

Starbucks is adding a new internal feature that can be used to halt mobile orders.

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Hearst Looks to Lead Media-Driven Ecommerce with New Digital Marketplace

Retail TouchPoints

Leading media company Hearst is “embracing the digital economy,” with plans to develop an ecommerce marketplace for its publications across fashion, do-it-yourself (DIY), home improvement and lifestyle. The unified shopping experience is being developed in partnership with experience innovation company Valtech and will be built on the Vtex commerce platform.

Fashion 235
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Detroit Wireless Charging Road Is the First in the Nation

Retail Wire

Get ready to ride on the electrifying Detroit wireless charging road.

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Hudson’s Bay Names Former President as New CEO

Retail TouchPoints

Hudson’s Bay has tapped Liz Rodbell, who had served as the retailer’s President from 2013 to 2017, as its new CEO and President, effective Dec. 1, 2023. In her previous stint with the company, Rodbell also was President of Lord & Taylor , following roles as EVP of Merchandising and Chief Merchant for both divisions of the company. Rodbell will replace Sophia Hwang-Judiesch, who is leaving the President post to pursue another opportunity.

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Guide to Business Writing

Everything you need to know about better business writing in one place. This is a complete guide to business writing — from a clear business writing definition to tips on how to hone your business writing skills.

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Spirit Airlines Proposes Voluntary Exit Packages

Retail Wire

The survivability of Spirit Airlines is currently up in the air.

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Ebay Invests in Trading Card Company as Part of New Agreement

Retail TouchPoints

Ebay and COMC , which stands for Check Out My Collectibles, have entered a commercial agreement that includes an investment by Ebay in the trading card hobby marketplace. COMC employs nearly 300 people and has 200,000 square feet of distribution space to support its deep catalog and fulfillment capabilities. Recently Ebay has been sharpening its focus on enthusiasts , and in July 2023 the retailer opened its trading card vault to external submissions of high-end items that had not been purchased

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Pharrell Williams takes Louis Vuitton to Hong Kong harbour runway

Inside Retail

Pharrell Williams took to Hong Kong for his second Louis Vuitton runway outing, showcasing the label’s latest menswear designs on a runway overlooking the city’s harbour at night. The event drew crowds to the Victoria Dockside, a waterfront promenade lining a sprawling complex of shopping malls, exhibit halls and hotels built by Adrian Cheng, the scion of one of Hong Kong’s top property developers.

Fashion 130
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A Cutting Edge Treatment for Cancer May Cause Rare, Secondary Cancers

Retail Wire

A cutting-edge treatment for cancer may be linked to rare, secondary cancers.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Kelly Goetch, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Foodpanda’s Evelyn Tay talks travel, sport and 20-plus years in comms

Inside Retail

Evelyn Tay is the VP of communications and public affairs for sustainability at Foodpanda for the APAC region. She brings over 20 years of global PR and marketing communications experience across Asia, the US and Europe. We caught up with her recently to get her thoughts on career paths, leadership skills and what makes her tick. She likes to think of herself as a “ferocious traveller” (Bhutan was her favourite destination) who loves football, Formula One and the Olympics.

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IoT Transportation Leadership Summit: Innovation on the Move

Cisco Retail

Across the United States, local communities, transportation departments, and transit, port, and turnpike authorities are seeking new and better ways to deliver on their mission-critical objectives to… Read more on Cisco Blogs

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Why experiential concept store Fabrica X is spotlighting sustainability

Inside Retail

In the fast-paced world of fashion, where trends come and go, one timeless wardrobe staple continues to capture the hearts of consumers: denim. But behind the classic appeal of denim lies a hidden environmental cost that the industry can no longer ignore. Fabrica X, the impact retail store operated by The Mills Fabrica , has a new campaign, ‘Denim Futures,’ which aims to shed light on the future of sustainable denim and revolutionise the way people think about their favourite pair of jeans.

Apparel 130
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Bershka launches virtual fitting rooms to cut returns and boost online sales

Retail Gazette

Bershka has teamed up with AI-powered virtual fitting room platform 3DLOOK as it looks to reduce rising return rates and offer a more “seamless online shopping experience”. The Inditex-owned fashion retailer said the rollout of the new virtual try-on service hopes to “eliminate the fit and sizing guesswork” typical of online shopping, to boost ecommerce sales.

Returns 118
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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Online in-flight shopping market tipped to surge

Inside Retail

The global online in-flight shopping market is forecast to reach US$825.3 million by 2030 – up from US$232.3 million in 2020 and representing a CAGR of 12.8 per cent, according to a report by Allied Market Research. The report attributed the growth to the increase in middle-class population in countries such as China, India, Brazil, Japan, Australia and Thailand.

Marketing 130
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Selfridges shareholder Signa files for insolvency just weeks after stake sale

Retail Gazette

A major Selfridges shareholder has filed for insolvency after a last-minute scramble to raise extra funds failed, including selling some of its stake in the department store. Austrian firm Signa, which is owned by Rene Benko, admitted it could not find the “necessary liquidity” as it struggled with “severe economic pressure” A statement, first published on the Financial Times read: “Despite considerable efforts in recent weeks, the necessary liquidity for an out-of-court restructur

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The UAW Might Unionize the Entire Auto Industry

Retail Wire

Could the UAW union bring together workers across the entire automotive industry?

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Waitrose reintroduces charges for suppliers breaching delivery standards

Retail Gazette

Waitrose will once again charge suppliers for shipments that don’t meet its specified delivery standards. The supermarket suspended non-compliance charges during the pandemic to help suppliers that were facing operational challenges or ingredient shortages, however, The Grocer reported that its buyers plan to reintroduce the fees from mid-April next year.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Bob Iger Is Firm on His Disney Exit and ABC’s Future

Retail Wire

The clock is ticking for the CEO of Walt Disney, Bob Iger, to end his contract.

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Frasers pulls out of SportScheck acquisition as it seeks pre-pack deal instead

Retail Gazette

Frasers Group has pulled out of its acquisition of SportScheck after the German sports chain filed for administration on Thursday and will instead seek a pre-pack deal for the business. The retail group said it had exercised its right to back out of the deal amid the ongoing financial crisis surrounding SportScheck owner Signa Holdings, which filed for insolvency this week.

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Red Lobster Endless Shrimp Was Too Successful

Retail Wire

Too much Red Lobster endless shrimp can be a bad thing.

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EG Group sale of UK arm to Asda slashes debt burden despite profits fall

Retail Gazette

EG Group said the sale of its UK business to Asda has “significantly” reduced its debt burden, despite the forecourt giant reporting a drop in profits. EG Group, owned by the billionaire Issa brothers, offloaded its UK and Republic of Ireland operations in a $2.5bn sale to Asda, which is also owned by the brothers, in October. The group said the proceeds – together with the sale and leaseback of part of its US portfolio – have been used to “repay almost £3.2bn ($4bn) of the group’s d

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Retail's Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

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VF Corp lays off 500 salaried employees amid turnaround

Retail Dive

The job cuts come weeks after an activist investor demanded the conglomerate slash $300 million in expenses.

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Kesslers London Announces Management-Led Acquisition

365 Retail

Kesslers London has recently undergone a management-led acquisition, transitioning from its previous ownership under the PFI Group. This acquisition represents a pivotal moment in the history of Kesslers London and Proportion London , setting the stage for a future aligned with the company’s long-term objectives. The management team’s decision to take ownership is indicative of their dedication to preserving the brand’s longstanding reputation for quality, creativity, and innov

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Victoria’s Secret swings to $71M loss in Q3

Retail Dive

A revamped loyalty program is delivering results, but the company’s marketing has become confusing, some analysts say.

Marketing 126
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Activist Investor Nelson Peltz Targets Disney’s Boardroom

Retail Wire

A proxy war ensues on Disney's board of directors.

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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.