Inside Retail

APRIL 2, 2024

L’Occitane Group has sold its entire stake in Australian skincare brand Grown Alchemist for 28 million euros (US$30 million) to Lavender Investments owned by Andre Hoffmann, former vice chairman and CEO of L’Occitane International. L’Occitane Group said the transaction will help the group focus its resources and attention on its core brand L’Occitane en Provence, and accelerate the growth of its other brands.

Marketing 264

Marketing 264

Retail TouchPoints

APRIL 2, 2024

Last year, Amazon identified, seized and disposed of 7 million counterfeit products worldwide. That’s certainly impressive, but what’s perhaps even more impressive is the number of would-be counterfeiters that are stopped before they even have a chance to sell fake items. The Amazon Counterfeit Crimes Unit (CCU), established in June 2020 , stopped more than 700,000 attempts by bad actors to create fake selling accounts in 2023.

Loss Prevention 199

Loss Prevention Accounting Apparel Consumer 199

Inside Retail

APRIL 2, 2024

Tenants at Caneland Central in Mackay, Queensland are completing their refurbishments as part of the shopping centre’s makeover. The revamped mall will feature new tenants including bakery AIL Bakehouse, Tutti Frutti yoghurt and Star Liquor, as well as extensive renovations by QBD bookstore and Coffee Club, Woolworths’ new Direct to Boot, Priceline and Terry White pharmacy.

Shopping 259

Shopping Location Management ATS 259

Retail TouchPoints

APRIL 2, 2024

PetSmart has added two new tiers to its renamed loyalty program, Treats Rewards , along with personalized offers, special benefits for members using services like grooming and Doggie Day Camp and additional rewards for charitable donations. The retailer already has more than 67 million Rewards members who will be automatically enrolled in the enhanced program.

Accounting 195

Accounting Store Operations Customer Experience 195

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Inside Retail

APRIL 2, 2024

Suiting was once reserved for men’s formal attire and workwear but now the fashion industry is following consumer trends and doubling down on business casual. Traditional workwear pieces including trousers, blazers, waistcoats and loafers are being reimagined and restyled for uses beyond the office. This corporate aesthetic that is bleeding into consumers’ everyday wear signals more than just a style fad.

Fashion 240

Fashion Consumer Accounting Shopping 240

Retail TouchPoints

APRIL 2, 2024

Beyond, Inc. — parent company of the newly relaunched Overstock.com as well as Bed Bath & Beyond and Zulily — has entered a long-term strategic partnership with X even as other advertisers flee the scandal-plagued social media platform. Beyond was formed following Overstock’s June 2023 acquisition of Bed Bath & Beyond, followed by its March 2024 purchase of defunct flash sale site Zulily.

Advertising 183

Advertising Promotions Planning Shopping 183

Retail Focus

APRIL 2, 2024

Sovereign Centros from CBRE has announced that Danish homeware retailer, Søstrene Grene, is set to open at Festival Place, one of the UK’s top 25 retail and leisure destinations. The popular lifestyle brand will make its Hampshire debut this year, bolstering Festival Place’s position as a key regional hub for fast-growing, sought-after brands. Søstrene Grene Festival Place will deliver the family-owned brand’s range of Scandinavian-inspired homeware and gifts.

ATS 147

ATS Accessories Shopping Management 147

Inside Retail

APRIL 2, 2024

Singapore Telecommunications (Singtel), Southeast Asia’s largest telecom operator, reiterated on Wednesday that there was no “impending deal” to divest its Australian telecom unit Optus. Singtel, majority owned by Singapore sovereign investor Temasek, in March denied an AFR report that it was offloading Optus to Canada’s Brookfield for up to $12 billion.

Telecommunications 189

Telecommunications Accounting ATS 189

Retail TouchPoints

APRIL 2, 2024

KnitWell Group has partnered with Mexican department store retailer El Puerto de Liverpool to expand the Talbots brand to Mexico. Liverpool will open 10 Talbots shop-in-shops within its stores in and around Mexico City this month with assortments featuring Talbots’ modern classic style curated for Mexican consumers. In September 2023 Sycamore Partners created the KnitWell Group holding company for its Ann Taylor, Loft and Talbots brands.

Location 147

Location Department Stores Shopping Consumer 147

Retail Focus

APRIL 2, 2024

Retailers have been using visual merchandising and props to draw in customers for as long as shops have been open. Of course, things have moved on a little from the early days of simple displays, with retailers now having a whole arsenal of tools at their disposal to not only bring in more consumers, but also improve their overall experience. However, when it comes to actually using these tools, this is often easier said than done.

Visual Merchandising 147

Visual Merchandising Consumer Shopping Marketing 147

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Inside Retail

APRIL 2, 2024

Viva Energy has completed the acquisition of fuel and convenience store chain operator OTR Group from Peregrine Corporation for $1.22 billion. Currently, OTR Group’s network includes 195 fuel and convenience stores and 31 stand-alone stores. Within the network are 94 quick service restaurants including Subway, Wokinabox, Guzman Y Guzman, KrispyKreme, Hungry Jacks, and Oporto.

Wholesale 130

Wholesale Planning Consumer 130

Retail Gazette

APRIL 2, 2024

UK shop price inflation in March fell to the lowest level since December 2021 as retailers battled to win shoppers, the latest BRC-NielsenIQ Shop Price Index found. Driven by falling food costs and competition between retailers amid the cost-of-living crisis, the rate eased to 1.3% last month – down from 2.5% in February, and below the three-month average of 2.2%, the new figures showed.

Shopping 124

Shopping Promotions Supermarket Consumer 124

Inside Retail

APRIL 2, 2024

Independent lifestyle brand Zulu & Zephyr launched in the summer of 2012 offering swim and resortwear for the modern woman. Last month, Zulu & Zephyr opened the doors to its new flagship store on the coveted Gould Street shopping strip in Bondi Beach, which was previously tenanted by Australian fashion brand Silk Laundry. This follows the opening of its first brick-and-mortar store in 2020 when it “effortlessly” came upon an opportunity to open its Byron Bay concept flagship.

Fashion 130

Fashion Boutique Customer Experience Shipping 130

Retail Gazette

APRIL 2, 2024

The Original Factory Shop is offering customers over 60 money off their shopping on the first Wednesday of every month. Eligible customers will be able to receive a 10% discount on their purchases when showing a valid photo ID, such as a senior bus pass, a driver’s licence, a Freedom Pass or Senior Railcard. The discount is available at the value retailer’s 190 stores across the UK until 1pm on the first Wednesday, with shoppers able to save across a range of FMCG, clothing, homewares, garden an

Shopping 112

Shopping ATS 112

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

APRIL 2, 2024

In a world where technology, from smartphones to AI, is being integrated into almost every aspect of daily life, it may surprise some people to learn that the stationery market is thriving. According to market research company Mordor Intelligence, the global stationery and supplies market size is estimated to hit US$145 billion in 2024 and is expected to reach roughly US$179 billion by 2029, reflecting a compound annual growth rate of 4.23 per cent during the forecast period between 2024 to 202

Marketing 100

Marketing Wholesale Specialty Store Consumer 100

365 Retail

APRIL 2, 2024

Millennials are the most likely shopper demographic to have their buying decisions influenced by Retail Media ads at the shelf-edge, the latest research from the Retail Technology Show (RTS), taking place on 24 & 25 April 2024 at London’s Olympia, reveals. Original research of over 1,000 UK adults by RTS showed that almost half (47%) of Millennial consumers would be influenced to buy a new product having been served immersive, digital ads in-store, compared to 35% of average UK shoppers

Advertising 111

Advertising Consumer Shopping Returns 111

Inside Retail

APRIL 2, 2024

Venus et Fleur Houston, Texas In an age of modernist and minimalist design, there aren’t that many stores that scream ‘classically romantic’ these days. However, Venus et Fleur’s latest location, the luxury gifting brand’s 10th store, at the River Oaks District shopping complex in Houston, Texas, makes the case for bringing back a bold aesthetic. The 915-square-foot space was designed by Ringo Studio.

Boutique 100

Boutique Jewelry Location Fashion 100

Retail Gazette

APRIL 2, 2024

Pets at Home has signed a new multi-year partnership with media and entertainment group Global as it bags a prime-time sponsorship slot on Heart Radio. The pet specialist will sponsor Heart Drive, which broadcasts every weekday from 4pm to 7pm with presenters JK & Kelly Brook, Vicky Pattison, and Rich Clarke. The retailer said the messaging will provide listeners with advice and inspiration “for all their pet needs”, as well as opportunities to share stories about their furry friends.

ATS 108

ATS Outdoor Management 108

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

APRIL 2, 2024

Rebel has partnered with the Australian Football League and TreadLightly to launch a donation drive where Australians can donate their pre-loved football boots to communities in need. The pop-up campaign named ‘Reboot Your Boots’ will be launched at Rundle Mall in Adelaide during the AFL Gather Round this week. TreadLightly will clean the shoes and ‘reboot’ them before distributing them to young players in regional communities in the Northern Territory. “Our vision at Rebel is

Marketing 100

Marketing ATS 100

LS Retail

APRIL 2, 2024

©2024 Women Entrepreneurs Grow Global®. All rights reserved. How do you run a sustainable global beauty brand ? Abena Boamah-Acheampong, who is founder and CEO of Hanahana Beauty, provides the answer by sharing 7 lessons she learned in 7 years. Abena is the founder of Hanahana Beauty, an ethically-conscious, Black-owned skincare brand recognized for its commitment to sustainability, ethical sourcing, and empowering women.

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86

Inside Retail

APRIL 2, 2024

Four years ago, I would never have used the word ‘spiritual’ in an article for business owners. Then again, four years ago, Prince Harry was still a prince and Corona was a beer. The world has changed. And we’ve known that fulfilling spiritual needs is important in customer service for centuries. I always think of the quote from American philosopher John Dewey: ‘The deepest urge in human nature is the desire to be important’.

Fulfillment 100

Fulfillment Returns 100

Retail Customer Experience

APRIL 2, 2024

Justin Tichy, Petco’s chief operating officer, shares insight on how Petco is personalizing the retail customer experience with what the retailer calls “non-artificial” capabilities.

Customer Experience 87

Customer Experience 87

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Inside Retail

APRIL 2, 2024

Mum and dad-owned stores might seem like a quaint throwback to a quieter, less inclusive era like the 1950s, but for bedding specialist Forty Winks, local stores owned by local people – plus modern values like diversity and inclusion – are an integral part of the way the 40-year-old bedding company does business. “We’re 100 per cent franchised,” said Forty Winks director Cameron van den Dungen.

Marketing 100

Marketing Promotions Consumer ATS 100

Shopping Center

APRIL 2, 2024

Vacaville, Calif. — NewMark Merrill has been named the manager of Nut Tree Plaza (The Nut Tree), a 372,225-square-foot retail center located in Vacaville. Originally established in 1921 as a roadside… The post NewMark Merrill to Manage 372,225-Square-Foot Retail Center in Vacaville, California appeared first on Shopping Center Business.

Management 75

Management Location Shopping 75

Inside Retail

APRIL 2, 2024

Consumer expectations for their favourite brands are at an all-time high, demanding seamless and personalised experiences across various channels. In fact, according to IBM, omnichannel is now the preferred way of shopping for a quarter of global consumers. While an increasing number of retailers are investing in omnichannel, not every brand has successfully implemented it.

ATS 100

ATS Payment Services Consumer Shopping 100

Shopify

APRIL 2, 2024

Wholesale pricing is what you charge retailers who buy products in large volumes. Here, learn how to calculate wholesale price and profit margin for your product.

Wholesale 76

Wholesale 76

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

365 Retail

APRIL 2, 2024

The Danish retailer, Søstrene Grene , known for its Scandinavian-inspired homeware and gifts, is expanding into Hampshire with a new store at Festival Place , one of the UK’s leading retail and leisure destinations. This addition is facilitated by Sovereign Centros from CBRE , aiming to further elevate Festival Place’s selection of premium retail brands.

ATS 65

ATS Accessories Shopping Management 65

Retail Times

APRIL 2, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Performance Marketing specialist Summit has increased SEO visibility for Silentnight by over 100% since its appointment in June 2023. Following a competitive tender, Summit was awarded the Paid Media, SEO and Affiliate contract for Silentnight in 2023.

Marketing 64

Marketing 64

Retail Gazette

APRIL 2, 2024

Aldi has pledged “to cut more prices than ever before in 2024” as it doubles down on its commitment to never be beaten on price. The grocer said it will continue cutting prices “across a wide range of products wherever possible” throughout the rest of the year – beating the £380m invested in price cuts last year. Aldi UK and Ireland CEO Giles Hurley said: “We know that shoppers remain under pressure from the cost of living, which is why we remain laser focused on offering

Grocer 62

Grocer Supermarket Location Shopping 62

Retail Times

APRIL 2, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The Mi Rewards loyalty programme is set to relaunch in 5 UK towns and cities following a major update, as part of a mission to drive local and loyal shopping. A first of its kind loyalty platform, the updated Mi Rewards sees local offers take centre stage.

Shopping 64

Shopping 64

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience