Retail TouchPoints

JANUARY 15, 2024

“New year, new you,” is a slightly hackneyed marketing trope, but it is still true that consumers are, in fact, looking to improve their lives at the beginning of the year. Whether it’s eating better, working out more, cleaning out their makeup bags or refreshing their home décor, consumers are motivated to reset. January is a unique moment for ecommerce retailers and brands to use inspiration to bring shoppers back for more than just returns and clearance items post-holiday.

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Retail Wire

JANUARY 15, 2024

A new confection has entered the market called "Darryl Makes Cookies," and it stands out with a positive message backed by one of the most legendary and iconic music artists of all time: Darryl McDaniels from Run-DMC.

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Marketing 291

Retail TouchPoints

JANUARY 15, 2024

Artificial intelligence dominated headlines and water cooler conversations in 2023, and 2024 is looking to be no different (if the conversations and showcases at CES and NRF’s Big Show are any indication). Within the larger global market, McKinsey estimates that the retail and CPG sectors have the most to gain from AI , with potential to harness the tech and drive huge improvements in operational efficiency as well as the customer and employee experience.

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Loss Prevention Planning Customer Experience Inventory Management 308

Inside Retail

JANUARY 15, 2024

As we dive headfirst into 2024: Building intrapreneurship is about to become your leadership superpower. Yep, you heard us right. Intrapreneurship is the secret sauce that’ll have your retail empire soaring to new heights. So, what’s this buzzword we’re throwing at you? Intrapreneurship, folks, is all about cultivating an entrepreneurial spirit within your organisation.

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Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail Wire

JANUARY 15, 2024

Discord, the popular communication platform, is laying off 170 staff, a significant 17% of its workforce. The CEO, Jason Citron, stated the move's aim is to enhance the company's focus and improve functionality, elevating its organizational agility.

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Inside Retail

JANUARY 15, 2024

Slow fashion brand First Colours will showcase its designs at the Paris Fashion Week’s independent designers show Flying Solo Ones to Watch in February. The company will feature at La Galerie Bourbon its Autumn/Winter ’25 collection, which comes in eight designs made with 100 per cent recycled, organic, natural, or deadstock fabric. First Colours is also committed to manufacturing in low quantities to help prevent excess wastage. “This opportunity not only highlights the global

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Inside Retail

JANUARY 15, 2024

If day one of the National Retail Federation’s annual conference, Retail’s Big Show, was all about AI, the overarching focus of day two was learning how to appeal to the modern consumer, especially Gen Z. “Digital strategies to decode Gen Z” was the topic of one of the opening panels. Moderated by Hilary Milnes, executive Americas editor at Vogue Business , it featured representatives from some of Gen Z’s favourite companies, including Linda Li, head of customer activation and marketing of H&

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Retail TouchPoints

JANUARY 15, 2024

DTC brand Good American has introduced a new immersive in-store experience at its LA flagship in the Westfield Century City mall, powered by a series of Samsung commercial LED displays. Launched in 2016, the brand opened its flagship store in June 2023. With the brand’s overarching goal of championing body positivity, two Samsung displays at the front entrance showcase the latest collections, featuring modern women of all sizes and backgrounds.

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Visual Merchandising ATS Checkout Fashion 240

Retail Wire

JANUARY 15, 2024

The Rubik’s Cube, a brain-teasing toy that has captivated millions worldwide, is celebrating its 50th birthday.

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Retail TouchPoints

JANUARY 15, 2024

Three-quarters of CEOs say sustainability is a major initiative for their organization, according to research from Deloitte, and 20% said they’re investing to “significantly improve” sustainability. PepsiCo is making significant strides in its sustainability efforts by focusing on a “relentless modernization” of the value chain, from product sourcing to the stores.

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Consumer ATS Shopping Customer Experience 240

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Wire

JANUARY 15, 2024

With the rise of online luxury resellers such as Vestiaire Collective and TheRealReal, an opportunity has opened up for consumers to cash in on goods they no longer want.

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Consumer 204

Inside Retail

JANUARY 15, 2024

Retailers have dedicated considerable effort to refining a customer’s journey but have often overlooked the critical component of improving their employees’ experience. Employee experience is integral to customer experience. Whether in day-to-day operations or a major crisis, in-person and digital employee experience transformation is the backbone of customer experience (CX) and the resulting customer lifetime value (CLV).

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Retail Wire

JANUARY 15, 2024

Kelly-Moore Paints, the renowned Bay Area paint company, has declared its total and permanent shutdown.

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Inside Retail

JANUARY 15, 2024

In the dynamic landscape of on-demand delivery, where convenience and innovation converge, Deliveroo has emerged as a pivotal player, not merely satiating appetites but seamlessly integrating into the daily lives of Singaporeans. A recent survey conducted by Deliveroo revealed that the platform has transcended its conventional role of providing ready-to-eat meals to become a part of daily life for its users in Singapore.

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Supermarket Specialty Store Grocer Consumer 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

JANUARY 15, 2024

Feeling down when the weather is cold and gray may not just be the blues. Is Blue Monday a real thing?

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Inside Retail

JANUARY 15, 2024

Online fashion retailer Shein has turned its Shein X Challenge 2024 into a global competition in response to the overwhelming demand from designers around the world. The competition is an initiative under the Shein X Designer Incubator Program, which has grown to more than 4600 designers and artists from around the world since its first launch in 2021.

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Retail Wire

JANUARY 15, 2024

This fall, FedEx is shaking up the e-commerce world with a new data-driven platform named "fdx.

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Retail Gazette

JANUARY 15, 2024

Mike Ashley is eyeing an offer for Sheffield’s Meadowhall shopping center, which could be the retail tycoon’s most significant move into retail property to date. Frasers Group, the FTSE 100 retail group majority-owned by Ashley, is “one of a handful of parties” to have registered an interest in Meadowhall, an informed source told The Times.

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Shopping 117

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

JANUARY 15, 2024

Last week at the Consumer Electronics Show (CES) in Las Vegas, a range of companies of different sizes showcased new AI innovations and their AI-focused plans for the future.

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ATS Consumer Planning 100

Retail Gazette

JANUARY 15, 2024

Asda is launching the world’s first supermarket spa to celebrate the arrival of its new Health Menu range, which aims to “bring simplicity and affordability back to health” The limited time spa will offer an array of holistic health treatments paired and price-matched with products from the new range. Running from 23 January to 25 January on Islington High Street, London, all the proceeds will go towards the retailer’s charity partner, Tickled Pink.

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Shopping Center

JANUARY 15, 2024

Brunswick, Ga. — Buc-ee’s will develop a 74,000-square-foot travel center in Brunswick. Construction is scheduled to begin Jan. 29 with a groundbreaking. Upon completion, the property will feature 120 fueling stations,… The post Buc-ee’s to Develop 74,000-Square-Foot Travel Center in Brunswick, Georgia appeared first on Shopping Center Business.

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Shopping 105

Retail Gazette

JANUARY 15, 2024

With shoppers keeping a close eye on their finances, 2024 could be set to be another turbulent year for retail. However, there will be winners and losers across the sector with market conditions favourins some businesses and smart strategic moves setting others apart. Retail Gazette speaks with experts in the industry to hear their predictions of which retailers will rise and fall during 2024.

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Home Furnishings Beauty and Health Finance Returns 112

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Times

JANUARY 15, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! French supermarket giant Carrefour has opted to stop stocking Pepsi products, citing increased prices as the primary reason. This decision prompts a question: in such situations, do consumers lean towards loyalty to the supermarket they frequent, or to the products they favour?

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Supermarket Consumer 105

Retail Gazette

JANUARY 15, 2024

Australian retail giant Harvey Norman is to open its first store in England as it ramps up its UK expansion. The home and electricals retailer , which already has two branches in Northern Ireland, will take over the 57,000sq ft former Debenhams unit at Merry Hill Shopping Centre in Dudley. Harvey Norman chief executive Katie Page said: “With its exceptional connectivity and a population around the same size as New Zealand – where we have 42 stores – it’s clear that the West Midlands repre

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Management Shopping Marketing ATS 111

Shopping Center

JANUARY 15, 2024

Frederick, Md. — X-Golf America will open a 13,414-square-foot entertainment venue in Frederick, marking the company’s largest location to date. Situated within the 200,000-square-foot Westview Promenade, the store is scheduled to… The post X-Golf to Open 13,414-Square-Foot Entertainment Venue in Frederick, Maryland appeared first on Shopping Center Business.

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Location Shopping 98

Retail Gazette

JANUARY 15, 2024

Holland & Barrett has launched a £4m wellness campaign “to encourage the nation to prioritise health and happiness in 2024” The campaign – ‘get your year off to a glowing start’ – seeks to put a new twist on the ‘new year, new you’ period, showcasing the retailer’s range of nutrition-packed food, vitamins and supplements.

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Beauty and Health Consumer Marketing ATS 109

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

LS Retail

JANUARY 15, 2024

©iStock/Kirkikis What's affecting me, my clients, my colleagues and other global small business owners: Tree of life celebrates MLK with Ebenezer Baptist Church. 9 places where you can walk in MLK Jr.'s footsteps. Celebrating MLK Day in Metro Atlanta, Georgia. Quote of the week: "Everybody can be great. because anybody can serve. You don't have to have a college degree to serve.

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Retail Gazette

JANUARY 15, 2024

The Co-op is set to discontinue its 2p for every £1 spent rewards scheme and replace it with a “significantly increased” range of member-exclusive prices and deals throughout the business. Starting 24 January, customers will no longer receive rewards on branded food purchases at The Co-op. Instead, members will “benefit from price reductions on branded as well as own-brand foods for the first time”, along with receiving two personalized offers every week, Retail Week reports.

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ATS 108

Cisco Retail

JANUARY 15, 2024

There’s a palpable mix of excitement and caution surrounding this year’s meeting in Davos.

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Retail Gazette

JANUARY 15, 2024

Wilko is expanding its roll-out of new concept stores across the UK with the two new stores set to open in spring 2024. New stores will open in St Albans (The Maltings) and Rotherham (Parkgate Shopping Park). The discount retailer said exact timings will be announced shortly, alongside news of further store openings. Three new concept Wilko stores opened last month in Plymouth, Exeter and Luton, which the business said have seen “early signs of strong trading.

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Payment Services Returns Planning Shopping 107

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience