Retail TouchPoints

SEPTEMBER 3, 2021

In the midst of a tight retail labor market , Walmart is increasing its minimum wage $1 to $12 an hour , and will give raises to more than 565,000 of its 1.6 million workers in the U.S., multiple sources report. Additionally, the grocery behemoth is taking another stab at offering grocery delivery to New York City, this time through a partnership with Instacart , according to the Wall Street Journal. .

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Fulfillment Location Planning Shopping 276

Retail Focus

SEPTEMBER 3, 2021

Arc’teryx Equipment, the global design company specialising in technical high-performance apparel and equipment, continues its retail expansion in Europe with a new London store. The new Arc’type store in Covent Garden Long Acre will feature a rebranded micro-store concept, centred around 22 of the brand’s most renowned designs. The latest store, which opened on September 1, joins six other Arc’teryx Arc’type stores globally alongside the Arc’teryx brand store in London, Piccadilly Circus.

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Outdoor Apparel Fashion Location 276

Retail Wire

SEPTEMBER 3, 2021

Southern Mississippi supermarket chains have been experiencing the same sort of supply chain disruptions as others around the country in recent months, and now the impact of Hurricane Ida has cleared many shelves of goods. Much of the demand is coming from Louisiana residents crossing the border in search of supplies. “We’ve been very busy since Friday morning with the influx of people coming from Louisiana,” said Chuck Clark, manager of Rouse, Diamondhead, Miss.

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Supermarket Management 130

Retail Focus

SEPTEMBER 3, 2021

Landsec has announced that premium beauty retailer, Space NK, will be relocating from its current Leeds location in Victoria Quarter to Trinity. The new Space NK Trinity location, opposite Pandora on the lower ground, covers approximately 1,700 sq ft, nearly double the size of the brand’s existing Leeds store. It is set to launch in September, with all current beauty advisors moving over to the Trinity location.

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Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail Wire

SEPTEMBER 3, 2021

Deckers-owned Hoka will tread into the physical store realm for the first time with two initial locations — on 5th Avenue in New York’s Flatiron neighborhood and on Melrose Avenue in West Hollywood. The stores will offer 3D foot scanning to provide the best fit and lockers so customers can change and take a test run in the shoes known for optimal cushioning.

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Location Consumer 130

Retail Focus

SEPTEMBER 3, 2021

Grosvenor Britain & Ireland has announced the opening of a new upsized Hamleys store at Liverpool ONE, following a recent interactive LEGO ‘Pop & Play’ event. Both launches form part of the destination’s ongoing programme of unique, family-friendly experiences. Following a successful year of trading, Hamleys has recommitted to Liverpool ONE with a more expansive store at 35 South John Street.

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Location Management ATS 163

Retail Focus

SEPTEMBER 3, 2021

Covent Garden has unveiled its latest art commission by British artist Chila Burman who has taken over the historic Market Building with an immersive large scale light installation. In a bold celebration of London’s cultural heartland, Burman has transformed the South Hall and the Piazza into a giant neon wonderland filled with vast brightly coloured light sculptures and uplifting messages.

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Marketing ATS 163

Inside Retail

SEPTEMBER 3, 2021

Julie Mathers leads BWX D2C division. Following BWX’s recent acquisition of eco-conscious retailer Flora & Fauna, Julie Mathers, Flora & Fauna’s CEO, has been appointed to lead BWX’s direct-to-consumer division, which includes the Nourished Life business. “Not one to sit on my laurels, I am now running the D2C business for BWX, so two businesses driving change – Flora & Fauna and Nourished Life.

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Fashion Management Promotions Returns 130

Retail Focus

SEPTEMBER 3, 2021

OROTON has announced the launch of a new pop-up at London department store, Selfridges. The space is an immersion of the Australian brand’s latest spring-summer collection, the optimist – a concise line-up charged with new energy and vibrance, incorporating painterly colours and a sense of free spirit. “I am so thrilled to be launching OROTON at Selfridges this month,” says Creative Director Sophie Holt.

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ATS Department Stores Fashion 163

Retail Wire

SEPTEMBER 3, 2021

Challah on sale for Passover? A pyramid-shaped matzo promotional display? Folks have had a lot of fun posting such snafus on social media, but getting Jewish holiday merchandising right is seriously hard for many grocers.

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Supermarket Grocer Promotions 100

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Focus

SEPTEMBER 3, 2021

Courier services and are some of the most important services in the contemporary era. Granted, throughout the ages these businesses have helped to build empires, transporting raw materials and goods all across the world. Now, the courier industry has set itself up as a highly competitive and profitable one, if you know what you’re doing. If you’re interested in starting your own business, then you’ll need to understand that due to the aforementioned competitive nature of this industry, it can be

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Planning Accounting Management ATS 130

Retail Wire

SEPTEMBER 3, 2021

Sales more than doubled in the most recent quarter vs. year ago for Signet, owner of the Zales and Piercing Pagoda jewelry chains, as couples who were forced to postpone their weddings due to the pandemic finally made plans and bought rings. It’s a “rising tide of engagements,” commented Virginia Drosos, Signet’s CEO.

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Jewelry Planning 100

Retail Focus

SEPTEMBER 3, 2021

Inspired by the original status of space, Sò Studio recently launched the LOOKNOW Xintiandi flagship store. Through the storyline of “House Now”, Sò Studio conveys the narrative of the space and the immersive experience to create a strong identity of the contemporary design style. The key design components “Live Artwork” and “Resident In” combine with the unique cultural quality of Xintiandi to provide a special shopping experience for the customers.

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Accessories Location Planning Shopping 163

Retail Wire

SEPTEMBER 3, 2021

An “edutainment” app maker based in New Jersey has been trying to organize a class action lawsuit against Apple, claiming the company uses “stealth” monopolistic practices in controlling payments via its approved apps. Primary Productions is citing an incident in which Apple rejected admission of the developer’s app because it included a way of using blockchain payments.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Talking Retail

SEPTEMBER 3, 2021

The pollster YouGov reported today (3rd September) that more than half of Britons say they have experienced food shortages in their local shop or supermarket in recent weeks. In a survey of 3,564 adults, 56% said they had experienced a shortage, 39% said they had not, while 5% did not know. The shortages were most. This story continues at YouGov poll finds more evidence of food shortages.

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Supermarket Shopping ATS 122

Retail Wire

SEPTEMBER 3, 2021

A LinkedIn post written by CEO and co-founder of Sweetgreen, Jonathan Neman, co-founder and CEO of Sweetgreen is being met with a storm of criticism over his range of opinions and theories on the root causes behind the COVID-19 pandemic. Among Mr. Neman’s contentions is that obesity and poor eating habits have left many more susceptible to the virus. “78% of hospitalizations due to COVID are obese and overweight people,” wrote Mr.

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Mulesoft

SEPTEMBER 3, 2021

In the last month there have been a handful of stories about the discovery of unsecured sensitive data in “the cloud.” For example, Microsoft has been in the news recently due to a potential inadvertent leak of 38 million of their customers’ data records due to a configuration that defaulted to unsecured by design. Around […].

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Retail Wire

SEPTEMBER 3, 2021

Business was good again at many vacation destinations around the country this summer, and towns are hoping to draw big crowds for Labor Day weekend, the penultimate seasonal money-maker, with music events and festivals. The Centers for Disease Control and Prevention, however, issued a set of recommendations that may convince the unvaccinated to stay at home.

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Returns ATS 100

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Hyken

SEPTEMBER 3, 2021

This week we feature an article by Apira Giriharan, a Marketing Manager from Blackchair with extensive knowledge of all matters related to CX solutions. She writes about how contact center agents can maximize productivity and provide a better customer experience. Contact center agents are often hampered by a lack of data and resources, which undermines their productivity. .

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Customer Experience Management Planning Marketing 117

Retail Dive

SEPTEMBER 3, 2021

As retailers compete for labor ahead of the holidays, Walmart is raising wages for front-end, food and consumable, and general merchandise workers.

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Consumer 120

Dezeen

SEPTEMBER 3, 2021

Shanghai studio AIM Architecture has inserted a red staircase that resembles a children's slide in the middle of this clothing store to create a playful interior. Named In the Park, the Shanghai store was designed to reflect the playfulness of the clothing brand while drawing on the layout of traditional Chinese parks. AIM Architecture wanted to create a playful interior for the fashion brand.

Shopping 101

Shopping Fashion ATS 101

Retail Dive

SEPTEMBER 3, 2021

The apparel chain is ready for some changes after emerging from last year's bankruptcy, CEO Andrew Clarke said in a recent interview.

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Apparel 122

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Talking Retail

SEPTEMBER 3, 2021

Protein bar brand Grenade is bringing back its limited edition Gingerbread Carb Killa bar ahead of Christmas. Available in Booker wholesalers from 20 September, the bar consists of gingerbread-flavoured nougat, caramel and dark chocolate chips, covered in milk and white chocolate. The 60g bars retail at £2.59 and are “perfect for chocoholics looking for a.

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Wholesale ATS 100

Retail Dive

SEPTEMBER 3, 2021

The retailer has been paying down debt and bringing in profits after last year's trials. But many of its pre-pandemic challenges remain.

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Shopping Center

SEPTEMBER 3, 2021

Euclid, Ohio — First National Realty Partners has acquired Shore Center Plaza, a 111,152-square-foot grocery-anchored shopping center located at 22501 Shore Center Drive in the Cleveland suburb of Euclid. Shore Center Plaza was 94.1 percent occupied at the time of… The post First National Realty Acquires 111,152-Square-Foot Shore Center Plaza in Suburban Cleveland appeared first on Shopping Center Business.

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Location Shopping ATS 98

Talking Retail

SEPTEMBER 3, 2021

A retailer with a convenience store on Manchester’s ‘curry mile’ has had his cigarette gantry display removed by Imperial Tobacco after he was jailed for 18 weeks for selling illegal tobacco. Mumtaz Jilani, 52, of Blenheim Road, Cheadle, was sentenced last month after a illicit cigarettes and tobacco were found in his store, Jilani’s News. This story continues at Retailer jailed for illegal tobacco has his display shelving removed by cigarette manufacturer.

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ATS 98

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Times

SEPTEMBER 3, 2021

The UK’s favourite Italian chef, Gino D’Acampo, has partnered with ASDA to launch a new range of chilled ready meals, organic Italian store cupboard essentials and a frozen offering of Italian classics.

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Retail Dive

SEPTEMBER 3, 2021

The DTC company is in the early phase of a store ramp up, and the electronics retailer launched an e-transportation category.

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Planning 112

Retail Times

SEPTEMBER 3, 2021

Decathlon UK is pleased to announce its partnership with Planet Patrol, an award-winning environmental non-profit on a mission to protect, preserve and restore nature.

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VMS

SEPTEMBER 3, 2021

If you are reading this on an e-reader like a Kindle, then you’re literally immersed in the topic of this article: e-paper tech. E-readers are the way in which most of us were introduced to this cool technology – paper-like displays with low power consumption and quick, almost magical updating of content. And it’s so easy on the eyes, even in bright light.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience