Tokinomo

NOVEMBER 1, 2023

In the retail world, making sure your operations run smoothly is crucial for success. This article is your guide to the best strategies for optimizing retail operations.

Retail Marketing 242

Retail Marketing Shopping Marketing 242

Retail TouchPoints

NOVEMBER 1, 2023

Ahh, holiday fare: Rudolph the Red-Nosed Reindeer, How the Grinch Stole Christmas …and live video shopping from two of the country’s biggest retailers, The Home Depot and Best Buy. Merry & Bright , Home Depot’s shoppable content series, drops its three 10-minute episodes on Nov. 1, 2023 on Vizio , where they will be accessible through the end of the year.

Shopping 276

Shopping Outdoor ATS Marketing 276

Inside Retail

NOVEMBER 1, 2023

Victorians can now return their used Tetra Pak beverage cartons for recycling and receive a 10c refund following the launch of Victoria’s Container Deposit Scheme (CDS). Beverage cartons returned via Vicotria’s CDS will be accepted and processed at SaveBoard, a local recycling facility that turns recycled cartons into low-carbon construction materials.

Returns 246

Returns Supermarket Accounting Consumer 246

Retail TouchPoints

NOVEMBER 1, 2023

As online commerce continues to surge, chargeback fraud victimizes more and more retailers. Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of the chargeback process are a growing threat to merchants. And yet many retailers remain unaware of chargeback fraud and its harmful impacts on business revenues.

Merchant Services 282

Merchant Services Payment Services Customer Experience Consumer 282

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Inside Retail

NOVEMBER 1, 2023

Australian luggage brand July recently launched its first US bricks-and-mortar location in the heart of New York City’s shopping-centered neighborhood, SoHo, at 127 Greene Street. New York City was an obvious choice for the brand to locate its first US store said Athan Didaskalou, July’s co-founder and director. Besides being a hub for both shopping and travel enthusiasts, the city represents the brand’s biggest market in the US.

Accessories 245

Accessories Location Fashion Marketing 245

Retail TouchPoints

NOVEMBER 1, 2023

It might sound strange to say this about a place where some 80% of transactions actually take place, but brick-and-mortar stores represent an underutilized resource, according to Sarah Jarvis, co-author of the second edition of Omnichannel Retail: How to Build Winning Stores in a Digital World. Sarah Jarvis, Communications and Propositions Director at Eagle Eye and Co-author Omnichannel Retail: How to Build Winning Stores in a Digital World.

Consumer 275

Consumer Shopping Marketing Promotions 275

Retail TouchPoints

NOVEMBER 1, 2023

After a three -month test period, Michaels has officially launched MakerPlace by Michaels , a new online marketplace centered on handmade goods. With the arts and crafts industry continuing to grow in popularity , Michaels is clearly looking to solidify its place as the supplier of “makers” while also taking a piece of Etsy ’s pie. In addition to offering artisans an alternative venue to sell their wares, MakerPlace aims to create a forum and community space for craftspeople with the inclusion o

ATS 251

ATS Jewelry Accessories Shipping 251

Retail Wire

NOVEMBER 1, 2023

This eye drop recall might bring more than just tears to your eyes.

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Retail TouchPoints

NOVEMBER 1, 2023

Just in the time for the holiday shopping season, Google is debuting new features to help merchants capture consumers’ attention in search results, including a small business “tag,” generative AI tools for product imagery and a more detailed business information module in search results. The new search features come on the heels of Google announcing the expansion of its AR try-on tech into hair color.

Merchant Services 237

Merchant Services Advertising Shipping Shopping 237

Retail Focus

NOVEMBER 1, 2023

One of the UK’s fastest growing, independently owned, coffee and bakery brands, Cornish Bakery, has opened the doors to its 58 th location in the Victorian spa town of Harrogate in Yorkshire. The Harrogate launch comes on the back of eight successful openings in the last 12 months in Norwich, Bakewell, Bury St Edmunds, Canterbury, Truro, Whitby Harbour, Plymouth Barbican and Caledonian Park.

Location 147

Location Shopping 147

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

NOVEMBER 1, 2023

Recreational vehicle (RV) retailer Camping World will offer same-day delivery of nearly 1,800 products via a new deal with Instacart , marking the platform’s first partnership with a dedicated camping supplies merchant. Camping World will use the Instacart Big & Bulky fulfillment solution for both same-day and scheduled delivery of large items (up to 60 pounds), including foldout camping tables, large tents and smart TVs, for those who prefer “glamping.

Outdoor 172

Outdoor Fulfillment Shopping Marketing 172

Retail Focus

NOVEMBER 1, 2023

Phantom inventory is causing UK shoppers to experience out-of-stocks, with poor product availability negatively impacting sales and long-term customer loyalty, according to the latest data from Retail Insight , the leading provider of store operations execution software. Original research of over 1,000 UK shoppers by Retail Insight revealed that consumers are increasingly experiencing availability issues in-store, a problem symptomatic of phantom inventory, which is the discrepancy between stock

Grocer 147

Grocer Store Operations Supermarket Shopping 147

Inside Retail

NOVEMBER 1, 2023

Haymes Paint Shop is expanding its retail footprint in Australia by adding three more stores in Rosebud, Devonport, and Phillip. Haymes has been voted the best paint by Australians in the Canstar Blue awards for six years in a row. The Haymes Paint Shop network is a mainstay in local communities around Australia, with more than 55 outlets. “Our store opening has been incredibly fulfilling,” said Haymes Paint Shop store manager, Tim Nichols.

Shopping 147

Shopping Fulfillment Location Management 147

Retail Focus

NOVEMBER 1, 2023

Dyson’s Blue Blush range has officially launched in Harrods in time for the gifting season. Arguably the world’s most luxe and glamourous department store, Dyson is proud to have recently unveiled its Harrods windows takeover with Dyson’s latest Blue Blush theme colourway running through it. The Harrods windows are currently shining bright, with hints of blue and pastel pink hues to create a head-turning “Blue Blush” luminosity radiating onto the London streets with Dyson’s most wanted products

Department Stores 147

Department Stores ATS 147

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

NOVEMBER 1, 2023

News from China, including recent economic and retail indicators and the results of the international retailers operating there, are sending mixed messages about prospects for retail over the short-medium term. One thing we can say for sure, however, is that the post-Covid boom has fallen well short of what had been hoped for or expected. Global retailers, as opposed to those operating in a limited geographic space, are in the enviable position of being able to offset weakness in one area with s

Apparel 130

Apparel Accessories Consumer Marketing 130

Retail Focus

NOVEMBER 1, 2023

The retail landscape is constantly changing, and there’s no doubt that the rise of online shopping has been revolutionary. But has this form of retail reached a point at which it could potentially decline? Offline merchants are introducing new tech to compete with ecommerce companies, and there have been delivery issues with some internet-based services.

Merchant Services 130

Merchant Services Payment Services Shopping Checkout 130

Wiser

NOVEMBER 1, 2023

Unfortunately, when it comes to eCommerce, it’s not uncommon for potential customers to leave a retailer’s site without actually making a purchase. The product may be in their shopping cart, on their wish list, or viewed multiple times, yet the sale doesn’t reach completion. Though this scenario might seem like a loss on the surface, in reality it opens the door to an effective strategy known as remarketing.

Customer Retention 146

Customer Retention Returns Advertising Customer Experience 146

Retail Wire

NOVEMBER 1, 2023

The battle begins between Amazon, the e-commerce giant, and Nokia, the consumer electronics company.

Consumer 163

Consumer 163

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Gazette

NOVEMBER 1, 2023

A fifth of Britons start their Christmas planning in November, according to John Lewis’s report into changing festive habits. The department store’s commercial director Kathleen Mitchell said the trend is driven by both shoppers getting excited for the festive season and trying to spread costs. “While we see a spike in searches for Christmas trees immediately after the summer holidays, people begin shopping in earnest on 10 November – a 45-day run-up to the big event,” sh

Department Stores 128

Department Stores Shopping Outdoor Planning 128

Retail Wire

NOVEMBER 1, 2023

The Federal Reserve announced that it's opting to keep interest rates steady despite the optimistic tone of the economy.

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365 Retail

NOVEMBER 1, 2023

Swiss luxury watchmaker TAG Heuer has opened its doors to a new boutique at Westfield Stratford City in London. This marks the brand’s fourth standalone boutique in the capital and its seventh in the UK, reinforcing TAG Heuer’s commitment to offering exceptional customer experiences in modern, aesthetically pleasing spaces. Situated on the ground floor of the bustling retail hub, the new boutique spans 72 square meters and has been meticulously designed to reflect TAG Heuer’s r

Boutique 111

Boutique ATS Customer Experience Management 111

Retail Wire

NOVEMBER 1, 2023

The Dutch Bros menu's holiday drinks are here for coffee fanatics across the nation.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Times

NOVEMBER 1, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! In celebration of its 10-year anniversary, Elephant Gin (www.elephant-gin.com) is releasing a very special limited-edition gin, the African Explorer (40% ABV, RRP £45). When forming Elephant Gin, Tessa and Robin Gerlach were inspired by the Sundowner experience whilst exploring the wildlife of Africa; when creating their lauded London Dry Gin in 2013, th

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Retail Wire

NOVEMBER 1, 2023

Google Maps has received a major update driven by AI.

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Retail Times

NOVEMBER 1, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Interflora, the renowned flower delivery network with over 900 florist members across the U.K. and Ireland, is proud to announce its collaboration with FarEye, a leading last-mile logistics technology platform.

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Retail Gazette

NOVEMBER 1, 2023

Asda has unveiled its first Christmas advert for 2023, starring singer Michael Bublé. The one-minute long film shows the supermarket’s employees finding the pop icon locked away before the festive season. While sitting in the break room, three staff members suddenly hear strange noises on the stroke of midnight of 1 November. After the workers go looking for the source of the noise, the trio find the Asda warehouse decked out for Christmas, as well as a door labelled “MB inside.

Supermarket 109

Supermarket Marketing 109

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Dezeen

NOVEMBER 1, 2023

Dutch studio Barde vanVoltt has used rippled mirrored glass, boulders and pebbles to create the interior of Calico Club, a retail store located in a century-old farmhouse in the Netherlands. The studio aimed to combine Dutch heritage with Japanese tradition to create an "unexpected" but never overwhelming interior for the store, which is located in the village of Nistelrode.

Location 110

Location Fashion Planning ATS 110

Retail Times

NOVEMBER 1, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Edinburgh Gin has collaborated with Eddie Izzard, to create a Christmas gift that does good. The new limited-edition bottle and liquid (£35) has been designed in collaboration with iconic comedian, actor and writer Eddie Izzard, with every penny of profit set to be donated to the Edinburgh Festival Fringe Society to support emerging artists.

ATS 108

ATS 108

RIS News

NOVEMBER 1, 2023

RIS’ seventh annual “Influentials: Top Movers and Shakers in Retail” highlights retail executives and solution providers developing and deploying cutting-edge technology to reshape retail, despite any barriers in their paths.

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365 Retail

NOVEMBER 1, 2023

Primark and Fujifilm have declared a strategic alliance, marked by a novel ‘Photo by Fujifilm’ concession at Primark’s flagship Manchester Market Street location. This marks a milestone for Primark patrons, who can now acquire a diverse range of Fujifilm merchandise directly within the store. The product lineup includes INSTAX Square, INSTAX Mini, INSTAX Wide, as well as photo film, frames, and supplementary accessories.

Kiosk 106

Kiosk Accessories Fashion Shopping 106

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience