Thu.Apr 10, 2025

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How Retailers can Find Balance When Consumers are Polarized on Social Issues

Retail TouchPoints

In today’s polarized landscape, companies face complex decisions when it comes to taking a stance on social values. When brands like Target and Amazon announced they would deprioritize company DEI efforts, social media erupted with boycott threats and planned blackouts. Conversely, companies like Costco doubled down on DEI efforts , and social media feeds became filled with consumers signing up for memberships.

Consumer 147
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The new era of generative AI-driven search: What retailers need to know

Inside Retail

As FMCG and retail sectors continue to grapple with the advent of digital integration, AI platforms are reinventing how businesses interact with customers. Generative AI platforms, including ChatGPT, Gemini and Perplexity, are rapidly becoming integral to consumer research. This integration poses a new challenge for Australian businesses on how to stay prominent and reputable in a landscape where AI, not traditional search engines, is increasingly driving purchasing decisions. “The shift i

Consumer 237
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How Tesco plans to retain its crown as price wars ramp up

Retail Gazette

Competition in the grocery sector is heating up as Tesco revealed it was lowering its profit guidance for the year ahead to give it the firepower it needs to respond to increased market pressures. The supermarket giant shaved as much as 4m off its expectations for the forthcoming yearas chief executive Ken Murphy looks to safeguard the grocer’s market share of 28.5% – its highest level since 2016. “In the last few months, we have seen a further increase in the competitive inten

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How Tara McKeon built Proud Poppy into a $20m brand with community at heart

Inside Retail

Inside Retails Top 50 People in E-Commerce , presented by Australia Post, is an annual ranking of the most impressive and inspiring leaders in Australias online retail industry. Over the coming weeks, we will be profiling this years Top 10. Here, we speak with #8, Tara McKeon, founder of Proud Poppy Clothing, about creating an inclusive fashion label, how social media plays a role in the customer experience and what’s next for her $20 million lifestyle brand.

ATS 147
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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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BOXHALL City is now open, providing a new food hall destination to London

A1 Retail

BOXHALL City, the new elevated food hall concept from BOXPARK, is now open to the public. The heritage venue opposite Liverpool Street station is home to 13 exciting dining experiences, as well as two bars with a curated wine, cocktail and mindful drinks offer and live entertainment. The food hall also features a chef residency space for established and emerging talent to host exciting menu concepts, called Kitchen No. 8.

Location 107
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Deliveroo unveils white label delivery service with Tesco’s Whoosh as first partner

Retail Gazette

Deliveroo has launched a new white label solution, named Deliveroo Express, designed for grocers and retailers in the UK and Ireland, enabling them to offer rapid, on-demand delivery through their own online channels. The service marks a major expansion of the delivery giant’s grocery offering, which now accounts for 16% of the companys gross transaction value (GTV), following strong double-digit growth.

Grocer 116

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GRB expansion continues as Steven Lew acquires tableware brand Salt&Pepper

Inside Retail

Global Retail Brands (GRB) is set to acquire the brands and operating assets of the Australian tableware chain, Salt&Pepper. Salt&Peppers retail, online and wholesale operations will be included in the acquisition, expected to be completed by April 15. GRB will operate all 25 Salt&Pepper retail stores, and the nearly 220 existing team members will be retained post-sale.

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John Lewis targets home market dominance with 30 new brands and key investments

Retail Gazette

John Lewis is doubling down on its position as a lifestyle leader with a series of strategic investments in its Home brand. The retailer is set to launch a new home publication, Foundation , alongside a major spring advertising campaign as part of its commitment to growing its homeware division. As part of its efforts, John Lewis is expanding its Home range by introducing 30 new brands, including collaborations with Harlequin x Henry Holland, West Elm, and By Hope, as well as a highly anticipate

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DHL eCommerce opens new site in Newcastle

A1 Retail

DHL eCommerce UK today announces the opening of a new site in Newcastle, designed to boost capacity to meet customer demand across the North East. The 55,000 sq ft site will handle up to 15,000 parcels each day. The development follows the opening of DHLs Coventry Hub last month, with both forming part of DHL eCommerce UKs 482m investment into its UK infrastructure.

Location 102
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The Future of eCommerce: 10 Trends to Watch in 2025

National Retail Solutions

The future of eCommerce is up for grabs. Global eCommerce sales will surpass $4.32 trillion in 2025, with some projections reaching $5.89 trillion by 2029. Thats an annual growth rate of about 8% a timely surge undoubtedly fueled by changing consumer behavior, rapid tech advancements, and innovations in eCommerce solutions. Competitive businesses must track […] The post The Future of eCommerce: 10 Trends to Watch in 2025 appeared first on National Retail Solutions.

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AI In The Aisles: The Executives Guide To Better In-Store Experiences

Speaker: Steve Worthy, MBA

The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.

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Marks Electrical reports record sales amid ‘significant strategic change’

Retail Gazette

Marks Electrical reported record sales in its annual pre close trading update ahead of its full year results, as it experienced a “period of significant strategic change and progress” The appliance specialist, which saw its profit halve in November, pulled in full-year revenues of 117.2m for the 12 months ended 31 March, up 2.6% year-on-year.

Returns 71
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Sephora Rides High as Beauty Partner for WNBA’s Valkyries

Retail TouchPoints

Sephora has entered a multi-year partnership with the WNBAs Golden State Valkyries , the leagues newest team, that include naming rights to the teams performance center in Oakland, Calif. In the digital realm, Sephora will offer behind-the-scenes access through the Valkyries digital and social media channels, including a dedicated season-long content series spotlighting the players on game days throughout their inaugural season.

Kiosk 147
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Booths to launch loyalty prices amid ‘fundamental’ rewards revamp

Retail Gazette

Booths is rolling out loyalty prices as part of a “fundamental” revamp of its Booths reward programme. The grocery chain, which reported record sales over Christmas, is launching discounted prices on roughly 300 of its own-label lines in stores, The Grocer reported. However, Booths cardholders will also be granted access to a set of more “permanent” discounts and offers, such as its 10% off four bottles of wine and three for 15 meat deals.

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eBay invests $300k in Refiberd to drive circular fashion solutions

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Today,global marketplace and leading destination for branded pre-loved fashion, eBay, is investing USD$300,000 intoRefiberdin its ongoing efforts to support fashion startups to scale circular solutions through its global Circular Fashion Fund program.

Fashion 52
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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Visa enlists artist Sophie Tea to launch nation-wide search for the UK’s upcoming creators in circular fashion

A1 Retail

Visa has launched Recycle the Runway, a new initiative from its global Visa Young Creators series designed to support the next generation of fashion entrepreneurs to reach their full potential. Visa is inviting fashion entrepreneurs who are early in their careers and committed to circular practices to apply. Six successful finalists, including one grand prize winner, will receive individual grants from a total prize pool of 20,000, access to mentoring from industry experts during the competition

Fashion 90
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Deliveroo launches white label grocery & retail service – starting with Tesco Whoosh

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Deliveroohas today announced the launch of Deliveroo Express in the UK and Ireland, a new white label solution aimed at grocers and retailers to offer on-demand delivery directly through their own online channels.

Grocer 52
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Very Group seals £598m refinancing deal

Retail Gazette

The Very Group has secured a major refinancing package worth 598m as it looks to strengthen its balance sheet and extend debt maturities. The online retail group confirmed it will issue senior secured notes due in August 2027, while also extending its 150m revolving credit facility until February 2027. The money raised from the refinancing, along with some of the groups existing cash, will be used to pay off 575m of debt that was originally due in August 2026.

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Asics opens its first Queensland flagship store, in Brisbane CBD

Inside Retail

Asics has opened its first flagship store in Queensland, located on Queen Street Mall in Brisbane’s CBD. The store features the brand’s most recent retail concept, with Japanese-style natural design elements. It offers a diverse selection of training apparel and a range of other licensed partner collections, such as Cricket Australia and Wallabies supporter jerseys. “It was an obvious decision to open a flagship store in the heart of Brisbane,” said Mark Bruton, MD at Asi

Apparel 130
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Breaking The Commerce Bottleneck: Your SAP Exit Plan Starts Now

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Global luxury retail openings and rents see unexpected increase amid challenging backdrop, says Savills

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! A new report from Savills reveals that global luxury retail continues to weather economic headwinds, with core markets reporting strong rental growth in 2024. Across the 21 destinations the international real estate advisor tracks, over 75% reported annual increases or a hold in prime headline rents YoY (year-on-year).

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US tariff concerns prompt Uniqlo parent to cut profit outlook

Inside Retail

The Japanese operator of Uniqlo lowered its second-half underlying profit forecast by US$68 million on Thursday on expectations US tariffs will hit the profitability of its fast-growing North American clothing business. The majority of Uniqlo products sold in the United States are produced in Southeast Asia where garment export hubs were hit with tariffs of up to 49 per cent, though US President Donald Trump announced a 90-day pause on the duties on Wednesday.

Marketing 130
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Fanatics Collectibles Regent Street store to officially open on 25th April

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Fanatics Collectibles‘ first-ever permanent global flagship store will officially open onApril 25thon the iconic Regent Street in London. Sports fans and collectors will be treated to a range of exciting soon-to-be-announced activities and celebrations to mark the official opening of the store.

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Costco Rocks and For a Good Reason

LS Retail

iStock/jetcityimage With all the recent news about tariffs, members can't help but wonder if they will see prices at Costco go up. At the company's second-quarter earnings call in March, CEO Ron Vachris spoke to reassure investors and customers at the same time, even as he acknowledged that it's difficult to predict the impact of tariffs. "Our team remains agile and our goal will be to minimize the impact of related cost increases to our members," he said, adding that only around one-third of Co

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Tesco must maintain a premium food focus despite inflationary headwinds, says GlobalData

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Following todays release of Tescos figures for the 52 weeks ending 22nd February 2025; Eleanor Simpson-Gould, senior retail analyst at GlobalData, a leading data and analytics company, offers her view: Tescos latest financial results reflect a commendable performance in another year of intense discounter activity.

ATS 40
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Heritage brand Mazzucchelli’s Jewellers opens flagship in the heart of Perth

Inside Retail

Mazzucchellis Jewellers unveiled its flagship boutique in Perths Murray Street with a performance from the West Australian Symphony Orchestra, ballerinas and the launch of the boutiques pink diamond collection. The new boutique is designed by Melbourne-based studio Kaleidoscope and is fitted with premium fixtures by Perth-based West Coast Shopfitting.

Boutique 130
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Trailfinders receives 100% pass rate and 73% achieve Distinction in Apprenticeship Scheme

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Having taken on its first group of apprentices in 2023, Trailfinders has now progressed 51 apprentices through the travel consultant scheme that awards participants with a qualification equivalent to two A-Levels.

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Krispy Kreme Launches Bunny-Themed Doughnut Line for Easter

Retail Wire

Krispy Kreme is getting into the holiday spirit.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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DHL eCommerce opens new site in Newcastle

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! DHL eCommerce UK today announces the opening of a new site in Newcastle, designed to boost capacity to meet customer demand across the North East. The 55,000 sq.ft site will handle up to 15,000 parcels each day.

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EV Maker Polestar Takes Direct Aim at Tesla With $20,000 Discount

Retail Wire

Polestar is running a campaign to attract current Tesla owners.

ATS 173
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John Lewis Menswear announces new collaboration with Goodie Works for SS25

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! John Lewis is delighted to announce a new exclusive collection of mens t-shirtsin collaboration with Goodie Works for SS25. Launched in 2022 by talented graphic designer Lucy Watson, Goodie Works is a London-based independent homeware and clothing store based around fun cartoon style prints.

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Prada brings Versace home to create Italian luxury contender

Inside Retail

Prada’s deal to buy Versace revives hopes for a ‘made in Italy’ luxury champion after many other family-founded brands ended up in French, Swiss or US hands, and comes as many Italian groups are outperforming the struggling sector. The US$1.375 billion deal brings one of fashion’s best-known Italian labels back under Italian control after it was sold to US-listed Capri Holdings, then known as Michael Kors, for $2.15 billion including debt in 2018.

Fashion 165
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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.