Retail Dive

DECEMBER 5, 2023

While Amazon is the preferred e-commerce retailer overall, Walmart is the top pick for online grocery shopping, a Bank of America survey found.

Consumer 117

Consumer Shopping 117

Inside Retail

DECEMBER 5, 2023

Retailers are increasingly taking a community-first approach to marketing, leveraging their understanding of local industries embedded in local culture to build brand awareness and relationships with consumers. But what happens when a retailer is acquired by an international business without that local knowledge? 7-Eleven Australia has successfully used partnerships with aligned and unexpected Australian brands to elevate and position itself to be a lot more than just a convenience store chain.

Marketing 263

Marketing Apparel Store Operations Fashion 263

Retail TouchPoints

DECEMBER 5, 2023

The National Labor Relations Board (NLRB) has won a ruling against Amazon for harassing employees seeking to unionize its JFK8 and DYY6 fulfillment facilities in Staten Island, N.Y. In a Nov. 21 ruling , Administrative Law Judge Lauren Esposito found that Amazon had violated the National Labor Relations Act by dismissing employees early, altering employees’ work assignments and subjecting employees to closer supervision in retaliation for their support for the Amazon Labor Union.

Fulfillment 251

Fulfillment ATS 251

Inside Retail

DECEMBER 5, 2023

Australia Post will soon end daily letter deliveries as part of a series of postal reforms announced on Wednesday designed to modernise the government-owned postal service and help it turn a profit. Letters will only be delivered every second business day for 98 per cent of locations, although parcel delivery would continue daily. Australia Post will also have an extra day to deliver regular mail.

Planning 241

Planning Finance Location Returns 241

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

DECEMBER 5, 2023

The Lego Group and Epic Games will introduce Lego Fortnite , a new survival crafting game, on Dec. 7, 2023. Designed for people of all ages, the game is designed to encourage creativity, experimentation and collaboration through play. This is the first play experience introduced since Lego and Epic Games announced their partnership in 2023, with the goal of building positive digital play experiences that help enable young people to become the creators of tomorrow.

Location 244

Location Store Operations Marketing 244

Retail Wire

DECEMBER 5, 2023

Starbucks investors are feeling the heat as shares continue to cool.

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353

Tokinomo

DECEMBER 5, 2023

Campaign corner Organic rice. In a new commercial , a cluster of ducklings is observed excitedly gathering and chirping near a recently filled bowl of Lundberg rice. Suddenly, one duckling voices the sentiment that the rest of the ducklings won't settle down until it's made clear to observers that Lundberg Family Farms rescues ducklings and offers organic rice choices.

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Retail TouchPoints

DECEMBER 5, 2023

Although Hy-Vee has offered different components of retail media for some years, it has “been building in earnest” and officially launched Hy-Vee RedMedia , its full-scale retail media network early this fall, according to Jessica Enos, SVP of Retail Media for Hy-Vee, Inc. Hy-Vee is prioritizing this growth area through a strategic partnership with Samsung that allows the supermarket chain to bring dynamic ads and content into stores, as well as through a robust network of Samsung Connected TVs

Advertising 231

Advertising Marketing Customer Experience Management 231

Retail Wire

DECEMBER 5, 2023

CVS pharmacy is set to revolutionize the landscape of prescription drug pricing by altering its pharmacy reimbursement model for prescription medications.

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Retail TouchPoints

DECEMBER 5, 2023

Christmas in the UK is already in full swing. The UK remains a global shopping destination and traditionally sees a significant influx of tourists during the Christmas season. Retailers naturally plan a lot of spend around this, with extra staff and extra marketing. But this year it makes sense for those retailers to save a little for another holiday period just a few months away: Lunar New Year.

Marketing Spend 219

Marketing Spend Visual Merchandising Marketing Consumer 219

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Wire

DECEMBER 5, 2023

U.S. Secretary of Commerce, Gina Raimondo, recently sent a clear message to tech companies like Nvidia that are producing artificial intelligence chips.

Marketing 147

Marketing 147

Retail TouchPoints

DECEMBER 5, 2023

An illustration of the Store Pickup process. (Image courtesy Uber) Uber and Uber Eats have launched a suite of holiday-themed features and offerings available throughout December, including store pickup services for time-strapped holiday shoppers and a Gift Hub. With Store Pickup via Uber Connect, app users can arrange for an Uber courier to pick up and deliver prepaid items to themselves or a gift recipient.

Returns 147

Returns Location Fulfillment ATS 147

Inside Retail

DECEMBER 5, 2023

Little Spoon is a subscription-based, prepared meal delivery service that offers a variety of fresh, USDA-certified organic, non-GMO meals, snacks, purees, and smoothies, coming in recyclable packaging with reusable plates and utensils, for picky and adventurous eaters ranging from babies to toddlers to kids. Inside Retail spoke with Angela Vranich, co-founder and chief product officer of Little Spoon, to learn about the brand’s plans to offer more nutritious, delicious meals for kids, one deliv

Marketing 130

Marketing Returns Planning Consumer 130

Retail Wire

DECEMBER 5, 2023

The much-anticipated Tesla Cybertruck is finally here, but with a twist that has left some new owners befuddled — the absence of traditional door handles.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

DECEMBER 5, 2023

Thailand’s Big C Supercenter, the retail unit of Berli Jucker (BJC), has been aggressively expanding its store network, but no part of the company is fattening up faster than its play in the country’s vast mom-and-pop sector: its network of traditional shops that have signed up to collaborate with the giant retailer under a concept called ‘Donjai’ has exploded to over 4,000 in only the second year since it was quietly introduced.

Inventory Management 130

Inventory Management Shopping Checkout Location 130

Retail Wire

DECEMBER 5, 2023

Richard Branson will no longer financially support Virgin Galactic, citing the company's sufficient funds to handle the future of travel on its own.

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130

Inside Retail

DECEMBER 5, 2023

Wool carpet manufacturer Bremworth is set to establish a physical retail store in Auckland to increase its share of the domestic and export rug markets. The 99sqm store in Parnell’s Residium aims to assist consumers in buying floor coverings which match the size of their furniture. The company plans to expand the prototype brand experience and retail concept store throughout New Zealand and potentially into Australia.

Planning 130

Planning Consumer Marketing 130

Retail Wire

DECEMBER 5, 2023

Last year, U.S. researchers at the Lawrence Livermore National Laboratory managed to achieve an unprecedented milestone in the field of energy.

Management 130

Management ATS 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

DECEMBER 5, 2023

When Laura Peden was growing up in the 1970s, department stores were a special place. Decades later, she still vividly remembers how she and her grandmother would travel into Myer’s city store at Christmas to see the “insanely fascinating” windows. Things inside were just as exciting. There were lifts, giant displays, and a seemingly endless array of foods in the cafeteria.

Department Stores 130

Department Stores Fashion Accounting Shopping 130

Retail Wire

DECEMBER 5, 2023

AT&T has partnered with Ericsson to establish a telecom network based on the cutting-edge ORAN technology.

ATS 147

ATS Telecommunications 147

Inside Retail

DECEMBER 5, 2023

Black Friday Cyber Monday (BFCM) will have been a customer data goldmine for every retailer, delivering a huge increase in traffic and engagement across websites and messaging. The most successful retailers know that with smart planning, the real rewards can run on long past the end of November. A 2023 BFCM Aftermath Report by Klaviyo – an intelligent marketing automation platform – found that 25 per cent of all consumers and 32 per cent of Gen Z consumers are still holiday shopping post-BFCM.

Promotions 130

Promotions Marketing Planning Returns 130

Retail Wire

DECEMBER 5, 2023

Fraudsters are targeting Booking.com customers by hijacking accounts via hotels and using user details to trick guests into sharing their payment card information.

Accounting 124

Accounting 124

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Gazette

DECEMBER 5, 2023

John Lewis has unveiled its first luxury fashion pre-loved pop-up in partnership with reseller Sign of the Times. The department store retailer’s new pop-up, which is now open until 31 January, can be found in Peter Jones, part of the John Lewis Partnership on Sloane Square in Chelsea. Inside, shoppers can browse a collection of pre-loved designer pieces including outerwear, bags and accessories.

Fashion 113

Fashion Clienteling Accessories Department Stores 113

Retail Wire

DECEMBER 5, 2023

A data breach at the website 23andMe has targeted 6.9 million user profiles.

ATS 162

ATS 162

Retail Gazette

DECEMBER 5, 2023

Sainsbury’s is relocating its London headquarters to a 68,002sq ft space at the sustainable JJ Mack Building in Farringdon. The move marks the end of a two-decade stint at 33 Holborn as the supermarket moves six-minutes down the road to 33 Charterhouse Street in the next two years. The grocer will share its new building with several companies including private equity firm Partners Group and offshore wind developer Corio Generation, part of the Macquarie Group.

Grocer 109

Grocer Supermarket Planning ATS 109

Retail Wire

DECEMBER 5, 2023

A check worth $4.01 from Steve Jobs to RadioShack is set to reach over $25,000 in an upcoming auction.

ATS 130

ATS 130

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Times

DECEMBER 5, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! On Wednesday 6 December, as a festive thank you to NHS staff nationwide, Starbucks is giving away a free Tall beverage to all NHS workers. This is the fourth year that Starbucks® has been providing this festive treat as part of the company’s support for NHS Charities Together and it’s larger than ever.

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Retail Wire

DECEMBER 5, 2023

At the AWS re:Invent conference, German carmaker BMW and tech company HP discussed how they are practically implementing AI in their businesses.

ATS 100

ATS 100

Retail Dive

DECEMBER 5, 2023

The St. Louis and Minneapolis facilities are slated to open in January and March, respectively, building on the Walmart-owned retailer’s plan to advance its end-to-end supply chain capabilities.

Planning 105

Planning 105

Retail Gazette

DECEMBER 5, 2023

Part of Lakeside shopping centre in Essex is set to be demolished for a £200m warehouse and distribution centre. Several stores including Asda Home, Boots and the former M&S unit will be affected by the plans, BBC News reported. The redevelopment, which will create 700 jobs, will see the retailers occupying the soon-to-be demolished part of the complex relocate to empty units elsewhere on site.

Shopping 102

Shopping Planning 102

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience