Inside Retail

APRIL 6, 2021

Pitney Bowes has today launched its online parcel delivery platform, SendPro Online, in Australia. The platform allows small businesses and online retailers to choose a preferred carrier, print shipping labels and track packages from a centralised service, and enables easy integration of a businesses online operations. The service’s launch in Australia is the first time SendPro has been available outside of the United States.

Shipping 259

Shipping Accounting Planning Management 259

Retail TouchPoints

APRIL 6, 2021

Target will invest $5 million to help more communities gain access to a COVID-19 vaccine through partnerships with local, national and global organizations. The money will be invested in a number of different ways, to assist with tasks ranging from providing rides in underserved communities to making vaccinations more available among vulnerable communities.

Store Operations 223

Store Operations ATS 223

Inside Retail

APRIL 6, 2021

Australia’s small marketplace and the continued decline in onshore manufacturing are among the biggest barriers facing local fledgling designers, according to Melbourne Fashion Hub founder Julia Browne. Browne is an advocate and supporter of emerging and independent fashion designers. She officially launched the Hub at the end of March as part of Melbourne Design Week, with the aim of giving young fashion graduates the tools they need to be successful in the business world.

Fashion 246

Fashion Finance Accounting Consumer 246

Retail TouchPoints

APRIL 6, 2021

Online retailer Zulily (part of Qurate Retail Group ) has launched a Sustainability Shop in honor of Earth Month featuring a collection of “Earth-friendly” products. All products in the shop are either reusable, recycled or recognized as meeting eco-friendly standards. In a recent survey from Zulily, 94% of parents said being eco-friendly is important to them, but 85% feel they would benefit from having more guidance on how to reduce their environmental footprint as a family.

Shopping 197

Shopping Marketing ATS Consumer 197

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Inside Retail

APRIL 6, 2021

It may have been a tough year for retail, but former Alceon executive director Richard Facioni is feeling bullish about its future and today, he’s putting his money where his mouth is with the launch of his private equity business, ACTA Group, focusing largely on retail. “We’re seeing more opportunities in retail and through Covid in particular, with all the changes happening, like consumer [behaviour], it’s going to set up some really interesting opportunities going forward,” he told Inside Ret

Boutique 245

Boutique Management Consumer Shopping 245

Retail Focus

APRIL 6, 2021

The longest and fastest zip wire in England, Skywire, is to open on May 14 at Bluewater , one of Europe’s leading retail and leisure destinations. Landsec is redefining the Bluewater experience and Skywire is the first of nine unique attractions that will comprise Hangloose Adventure , a brand new large-scale leisure offer at Bluewater. Skywire is the focal point of Hangloose Adventure, and includes four individual 725-metre-long zip wires linked to a 15.5-metre high dispatch tower situated on

ATS 183

ATS Outdoor Location Planning 183

Retail Focus

APRIL 6, 2021

Shoppers are ready to hit the pavements after weeks of national lockdown, as new research from O2 has found that 62% missed going into physical shops during Covid-19 lockdown restrictions – a 12% increase since July, and 65% are planning to go back to the high street for things they would have brought online during lockdown. Additionally, 90% are looking forward to the opening of non-essential retail stores and 24% are drawn to shopping in person due to the enjoyment of the atmosphere.

Payment Services 183

Payment Services Shopping Location Customer Experience 183

Inside Retail

APRIL 6, 2021

The Retail Estate Institute of NSW has made a submission to the state’s Small Business Commissioner calling for a government-prescribed standard retail lease which would enable new businesses to get up and running faster, and could help retailers save thousands of dollars a year. According to the REINSW, a standardised lease agreement could help retailers and landlords by avoiding the long and costly legal process which makes up the current lease negotiation process.

ATS 147

ATS 147

Retail Focus

APRIL 6, 2021

A host of retailers have confirmed reopening plans for April 12 as shoppers look forward to a return to bricks and mortar shopping after more than three months. John Lewis outlined its plans for April 12 for its remaining 32 shops in England, which include customers finally being allowed to have their children’s feet measured for shoes and the reopening of technology support desks.

Planning 130

Planning Returns Shopping Location 130

Inside Retail

APRIL 6, 2021

Consumers worldwide spent an additional US$900 billion online last year as the Covid-19 crisis forced people to stay home and observe social distancing through much of the year. According to Mastercard’s latest Recovery Insights report, Commerce E-volution, about $1 of every $5 spent on retail worldwide was spent online last year, compared to $1 in every $7 in 2019.

Discount Store 147

Discount Store Consumer Marketing Shopping 147

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Focus

APRIL 6, 2021

Avery Dennison has launched atma.io , a new digital venture from the global Fortune 500 company that bridges physical and digital worlds. atma.io is a connected product cloud: an end-to-end platform capable of creating, assigning and managing unique digital identities for every physical item in the world. atma.io completely reimagines how supply chains operate, how brands connect with individual consumers, and how global organizations can achieve their sustainability and transparency goals.

Apparel 130

Apparel Consumer Management Marketing 130

Inside Retail

APRIL 6, 2021

In recent years, rising consumer expectations and market volatility have put pressure on both B2C and B2B supply chains. Demand for more efficient delivery and increasing economic uncertainty require supply chain professionals in every industry to continually audit their processes and identify inefficiencies in order to stay competitive. Yet today, many businesses lose visibility of their freight as soon as a load leaves the docks.

Supply Chain Management 130

Supply Chain Management Management Shipping Customer Experience 130

Retail Focus

APRIL 6, 2021

Tunsgate Quarter Guildford, the 80,000 square foot retail, leisure and dining destination located in the heart of Surrey’s county town, has announced that one of the UK’s leading fine art organisations, Buckingham Fine Art, will be joining the scheme, opening its doors to SOHO FINE ART on 12th April 2021. Established publisher and promoter for some of the country’s most talented artists, Buckingham Fine Art has chosen to open its first ever gallery in the covered shopping centre, offering custom

Boutique 130

Boutique Fulfillment Location Management 130

Inside Retail

APRIL 6, 2021

Having a diverse workforce was pivotal in helping sports apparel retailer Lululemon face the challenges Covid-19 brought to the business with fresh ideas, new programs and different perspectives. “In times of adversity, when you’re faced with an unprecedented situation that no one knows what to do next, a diverse opinion that can only come from a diverse team can help a business come up with better decisions,” said Keen Yim, Lululemon APAC vice president for brand and community, at the Marketing

Apparel 130

Apparel Promotions Planning Marketing 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Wiser

APRIL 6, 2021

What is dynamic pricing? Simply put, dynamic pricing is a flexible strategy to price your products based on a variety of factors, including market demands, price bounds, and seasonality. A good dynamic pricing strategy allows you to reprice quickly and at scale, all while understanding the effects of your changes. Perhaps this definition seems like a simple way to start a discussion of the relevance of dynamic pricing for your online retail business.

Marketing 146

Marketing Consumer Shopping Retail Marketing 146

Inside Retail

APRIL 6, 2021

Whether they like it or not, landlords and retailers are in a relationship. Just like any other relationship in life, the success of one party is intrinsically linked to the success of the other. There needs to be mutual respect, commitment to the deal, trust, open and honest communication and a desire for each to thrive. But, also like any other relationship, there will be times of conflict.

Consumer 130

Consumer Shopping Planning Marketing 130

Dezeen

APRIL 6, 2021

Milky resin envelops the windows and furniture within this accessories store in Hangzhou , China, designed by local studio Say Architects. Located in the city's newly-developed Binjiang District, Lika Lab is a boutique selling bags and jewellery, which the owners wanted to display within a red and blue interior. Say Architects designed 12 pieces of display furniture for the Lika Lab boutique.

Boutique 126

Boutique Accessories Location Planning 126

Hyken

APRIL 6, 2021

An Amazing Customer Experience, Guaranteed . How to Get Customers to Gain Trust and Confidence in Your Brand. Shep Hyken interviews Jeff Toister , a customer service author, consultant, and trainer. They discuss how making or breaking promises effects the customer experience. . Top Takeaways: . Broken p romises to your customers can be either implicit or explicit depending on the situation or marketing strategy. .

Customer Experience 120

Customer Experience Advertising Management Marketing 120

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Times

APRIL 6, 2021

We don’t need to tell you that the days of traditional shopping are behind us. Customers today are voting with their wallets and choosing retailers focused on creating an enhanced customer experience. Whether it’s curbside pick up, cause based marketing, or social shopping — the way retailers are doing business is rapidly evolving. Innovation in the retail industry is critical to staying competitive — and maintaining a healthy bottom line.

Consumer 104

Consumer Shopping Customer Experience Payment Services 104

LS Retail

APRIL 6, 2021

©2021 Women Entrepreneurs Grow Global®. All rights reserved. Have you contemplated any of these issues or concerns? How to avoid onboarding a corrupt team or business vendor. People are always the weakest link in business yet regular background checks provide less than 1% of what you need to know. How to avoid fraud, bribery and corruption issues in international business ventures.

Shipping 95

Shipping Management ATS 95

VMS

APRIL 6, 2021

F OR SOME PROJECTS, the sky’s the limit. And it was just that for Meland Club – the Garden in Four Seasons – in Shenzhen, China, designed by X+Living (Shanghai). With demand for one-of-a-kind consumer experiences higher than ever, even a children’s play area must offer an unforgettable and immersive encounter. This space is “whimsical, unexpected, imaginative,” the meeting of Pixar-esque shapes and colors with ultra-modern materials to create a playground that’s reminiscent of a vivid dream.

Visual Merchandising 82

Visual Merchandising Accessories Location Planning 82

Independent Retailer

APRIL 6, 2021

Everyone loves air fresheners. They can be placed inside your car, in your home, and anywhere you like to freshen up a space. From exclusive items to the average brand, R. R. Lalena has every type of air freshener your store needs to keep you stocked and ready for business. All of the different products the company has to offer include air fresheners, car accessories, microfiber cloths and towels, flashlights, tools, keychains, glasses, batteries, health and beauty products, and much more.

Beauty and Health 53

Beauty and Health Accessories Wholesale Consumer 53

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Mulesoft

APRIL 6, 2021

Previously, OneMain Financial shared how it successfully implemented a C4E. In part two of this series, Chris Spinner, Software Development Manager, dives into how they built an omnichannel customer notification framework using MuleSoft. I was involved with our API-led design approach over the last two years and, as discussed in our previous blog, it is […].

Finance 52

Finance Management 52

Shopping Center

APRIL 6, 2021

Mount Airy, N.C. — WRS Inc. Real Estate Investments has leased 20,243 square feet of retail space at The Mayberry Mall in Mount Airy to Bin City Bargains. The retailer is a family-owned liquidation company featuring products from major online… The post WRS Signs Bin City Bargains to 20,243-Square-Foot Lease at Mayberry Mall in Mount Airy, North Carolina appeared first on Shopping Center Business.

ATS 52

ATS Shopping 52

CJ Retail Solutions

APRIL 6, 2021

Airport retail trends – what to watch out for. For decades, airport retail has been saddled with the legacy of the post-war boom in air travel. Airports were designed to process people quickly to and from planes, and beyond the basics, not much thought was given to the opportunities presented. All that started to change in the 1990s, when a second boom brought about by budget carriers meant millions more passengers were not just channelling from car park to plane seat, but were spending more tim

Retail Trends 52

Retail Trends Fulfillment Fashion Shopping 52

Shopping Center

APRIL 6, 2021

Phoenix — Macerich has completed the disposition of Paradise Valley Mall in Phoenix. A newly formed joint venture with an affiliate of RED Development acquired the property for $100 million. The buyer plans to redevelop the property as a 92-acre… The post Macerich Sells Paradise Valley Mall in Phoenix for $100 Million, Plans Redevelopment appeared first on Shopping Center Business.

Planning 52

Planning Shopping 52

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

CJ Retail Solutions

APRIL 6, 2021

Why outsource your retail merchandising processes? Successful retailers understand the relationship between merchandising and sales, but not all of them feel the need to have an in-house merchandising team. How do they maximise footfall, interest and sales? They outsource their merchandising processes. Here are the advantages of keeping your retail business and its merchandising separate.

Finance 52

Finance Advertising Customer Experience Marketing 52

Mass Relators

APRIL 6, 2021

QUINCY, Mass. — Retail Business Services, the services company of Ahold Delhaize USA, has named Rom Kosla, a food retail veteran with more than 25 years of information technology experience, as executive vice president of information technology and chief information officer. Kosla will oversee all aspects of IT for the U.S. businesses, with a specific focus on delivering common systems and innovation that create digitally enabled experiences and support the omnichannel ambitions of Ahold Delhaiz

Consumer 52

Consumer Marketing ATS 52

Independent Retailer

APRIL 6, 2021

by Kevin Grauman. We live in an era of unprecedented data, where a consumer’s every action sets off a ripple of digital data. Strings of algorithms interpret this data to create consumer profiles, and companies use these robust data representations to target products and content with great effect. According to a McKinsey study, around 35 percent of Amazon purchases and 75 percent of Netflix selections are driven by machine learning recommendations.

Customer Experience 52

Customer Experience Customer Retention Management Consumer 52

Rangeme

APRIL 6, 2021

Diversity and inclusion have become a huge priority to many companies in the consumer packaged goods (CPG) industry, and at RangeMe we’re seeing this movement as a fundamental pillar of many retailers we have recently partnered with. Take a look at three ways we’re encouraging supplier diversity on store shelves through our recent partnerships with retailers and certification providers below.

Grocer 52

Grocer Beauty and Health Supermarket Consumer 52

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience