Retail Gazette

SEPTEMBER 5, 2023

Shoppers browsing their favourite websites, from Argos to Amazon, may be bombarded with a raft of deals, however some may be more prominent than others. The positioning of product listings is just one way brands are working with retailers to advertise to the huge audience that many shopping websites attract. With millions of visitors each month – the UK’s most visited site Amazon gets 286m hits a month, according to SEM Rush – it’s no surprise why brands are trying to rea

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Advertising Grocer Payment Services Consumer 116

Inside Retail

SEPTEMBER 5, 2023

US vegan fast-food chain Mr Charlie’s is opening its first location in Australia – in Redfern, Sydney – during the next few weeks. Dubbed the ‘vegan McDonald’s’, Mr Charlie’s’ store will feature the fast food giant’s signature colours of red and yellow and sell its own version of a Happy Meal – the Frowny. Located on Cope Street next to the Aboriginal Employment Strategy offices, the venue will also offer other plant-based dishes including three different types of burgers, an alt-chicken b

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Location 279

Retail TouchPoints

SEPTEMBER 5, 2023

Jason Del Rey is a veteran business journalist who spent a decade at Recode reporting on Amazon , Walmart and how technology is transforming retail. He even brought his findings to the airwaves (so to speak) as host of the podcast, Land of the Giants: The Rise of Amazon. Now he is digging into the evolution of both Amazon and Walmart, and the ongoing battle between the two companies to reign in the commerce realm.

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Merchant Services Fulfillment Advertising Accounting 235

Inside Retail

SEPTEMBER 5, 2023

Toys R Us US and Issac Mizrahi parent, WHP Global, has acquired a majority stake in the Dutch designer clothing company G-Star Raw for an undisclosed sum. The deal, scheduled to close in the fourth quarter of this year, is expected to help G-Star Raw further expand its global presence with WHP Global as its strategic partner. G-Star Raw’s existing shareholders, including founder Jos van Tilburg, will retain a stake in the brand.

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Marketing Accessories Fashion 246

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

SEPTEMBER 5, 2023

September is Hunger Action Month, and to mark it Food Lion will remodel and restock 27 partner food pantries across its operating area via its Food Lion Feeds program. As part of the annual Great Pantry Makeover event, Food Lion Feeds will provide more than 850 volunteer hours in its largest associate volunteer initiative and donate $310,000 , equivalent to 3.1 million meals.

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Management Store Operations Customer Experience ATS 232

Inside Retail

SEPTEMBER 5, 2023

Retail real estate options in Western Australia are expected to be limited in the future with just 43,000sqm of new space being offered in Perth between now and 2026, according to CBRE’s latest WA Retail Market Overview. This will come as good news for landlords and have a positive impact on rental growth in the medium term, given the historical average is 116,000sqm of new supply over a three-year period.

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Inside Retail

SEPTEMBER 5, 2023

Converse has released the limited-edition Upcycled Flannel Chuck 70s to meet customer demand for recyclable and ecological clothing. The Converse Upcycled Flannel Chuck 70 was inspired by 90’s fashion and the classic Chuck Taylor All-Star. Featuring the the Chuck 70 Hi in red and Ox in black, the uppers are constructed from pre-loved flannel shirts, with small differences in pattern and tones distinguishing each pair from the next.

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Fashion Accessories 244

Tokinomo

SEPTEMBER 5, 2023

The retail industry is constantly changing. Due to various external factors such as rising inflation or the COVID pandemic, customers are expecting much more from brands and retailers. To make sure that you are ahead of the curve, we’ve prepared a list with the most important shopper marketing and experience statistics you need to know.

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Marketing Retail Trends 221

Retail TouchPoints

SEPTEMBER 5, 2023

Sustainable clothing brand Pangaia has teamed up with resale platform Archive to debut Pangaia ReWear, a peer-to-peer resale program that will enable one-click selling through an integration with Eon Digital IDs. The ReWear marketplace will initially launch in the UK with plans to expand to additional markets worldwide. “Pangaia ReWear is more than just a resale platform,” said Pangaia Collective in a statement.

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Apparel Fashion Planning Marketing 199

Retail Focus

SEPTEMBER 5, 2023

Shopping is an experience. You can have all the sparkling jewels, intricate designs, and sophisticated styles in-store, but if people don’t want to come, they will stick to online shopping from the couch. Taking this into consideration, NELSON Worldwide designed London Jewelers’ newest jewellery boutique in Short Hills, New Jersey to be a retail destination, allowing visitors to peruse endless jewellery displays, try things on, and have fun with it – because the selection process should be just

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Shopping Boutique Location ATS 147

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

SEPTEMBER 5, 2023

As we fast approach Q4 2023, there is one topic at the forefront of every retailer’s mind: holiday shopping. And if Amazon Prime Day sales and back-to-school shopping trends are any indication ( hint : we know they are), then this year’s Cyber 5 is going to be one for the books. Which means now is the time for retailers to reset and reevaluate. They’re likely asking questions of their marketing and sales team concerning performance and outputs.

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Customer Experience Consumer Shopping Marketing 194

Retail Focus

SEPTEMBER 5, 2023

SHEIN and Klarna are excited to be hitting the road together on their immersive ‘In Pink We Trust’ tour bus this September. Stopping off at key shopping destinations across the country including London, Birmingham and Manchester, visitors will be able to experience the world of SHEIN by discovering new knitwear, denim, partywear and accessory collections in the decadent walk-in wardrobe.

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Fashion Accessories Location Shopping 147

Retail TouchPoints

SEPTEMBER 5, 2023

Marks & Spencer (M&S) has adopted AI-based technology, delivered on handheld devices, which compares images of products in stores to store-specific planograms, providing an instant view of shelf-level compliance. The SymphonyAI Retail CPG Store Intelligence technology is being rolled out across more than 500 stores. The insights generated by the solution will help create a connected store environment, giving store associates prioritized tasks to quickly bring shelves into full planogram

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Visual Merchandising Store Operations ATS 183

Retail Focus

SEPTEMBER 5, 2023

For 25 years Indigo has been its customers’ self-declared “Happy Place”, a community haven of joyful discovery. Today, the company has announced they are taking this concept one step further by opening the doors this fall to a radically different 16,000 ft 2 shopping experience. This new urban concept store at The Well in the King West neighbourhood of Toronto marks an evolution for the brand.

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Fashion Shopping Location Promotions 147

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

SEPTEMBER 5, 2023

Men’s jewellery is having a moment. Thanks to the reshaping of gender norms by younger generations, as well as male celebrities, sports stars and influencers embracing statement jewellery, a growing number of men are accessorising with jewellery. According to IBISWorld data, fashion jewellery spending in Australia is expected to rise 3 per cent between 2023 and 2028, to $864 million annually.

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Accessories Fashion Consumer Planning 130

Wiser

SEPTEMBER 5, 2023

When it comes to online retail, pricing strategies can make or break a business’s success. Among these strategies, two stand out as particularly effective tools for driving conversions: discounts and free shipping. Discounts have been a traditional marketing tactic for as long as commerce itself has existed. The psychological allure of getting a product for less than its original price is undeniably effective, enticing customers to purchase more.

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Shipping Payment Services Returns Consumer 148

Inside Retail

SEPTEMBER 5, 2023

In the ever-evolving digital landscape, user experience (UX) design has emerged as a pivotal aspect of online interactions. Well-crafted UX design strives to enhance user satisfaction by providing a seamless and intuitive online experience. However, lurking in the shadows are what are known as ‘dark patterns’, intricately designed digital experiences that exploit human psychology – often at the expense of users’ best interests.

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Consumer Accounting Management Planning 130

Retail Wire

SEPTEMBER 5, 2023

Target is now offering a one-year satisfaction guarantee on its owned-brand products, such as Cat & Jack children’s clothing. However, some shoppers are taking advantage of the policy to obtain cash refunds or even new outfits. Retail experts analyze the reasoning behind Target’s decision and discuss the circumstances that might lead to a potential revision.

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Returns 113

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

SEPTEMBER 5, 2023

In the northern hemisphere, fall is right around the corner. And just like the changing colors of the leaves and the cold nip in the air, the arrival of pumpkin-spice flavoured food products and merchandise feels inevitable. In 2022, Starbucks , the first American coffee brand to promote pumpkin spice lattes, launched the popular drink on August 30.

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Retail Wire

SEPTEMBER 5, 2023

As the new school year approaches in the U.S., retailers are reporting a surge in last-minute purchases such as transparent backpacks and jean shorts, driven by heat waves and security concerns. Despite the resumption of student debt repayments in October, the National Retail Federation predicts that the back-to-school shopping season in 2023 will be the.

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Shopping 113

Inside Retail

SEPTEMBER 5, 2023

In a world where sneakers have transcended their functional purpose to become a powerful form of self-expression, one brand stands out as a pioneer in helping consumers preserve the pristine allure of their most cherished footwear. The UK’s Crep Protect, founded in 2012 by three brothers, Imran, Nohman and Rizwan Ahmed, has become synonymous with sneaker care and protection , offering innovative solutions that cater to the desires of sneaker enthusiasts worldwide.

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Fashion Marketing Consumer ATS 130

Retail Wire

SEPTEMBER 5, 2023

Reliance Retail Ventures, owned by Indian billionaire Mukesh Ambani, is reportedly in advanced talks with global investors to raise around $2.5 billion by the end of September. This comes ahead of a potential stock market listing and is part of a larger $3.5 billion target for the company. The investment will help bolster India’s appeal.

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Marketing 113

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Cisco Retail

SEPTEMBER 5, 2023

As a young college student, I was introduced to the world of networking, and from that moment, I knew Cisco was where I belonged. The way its technology connected the world and empowered businesses left an indelible mark on my heart and set the course for my life’s journey. After college, I embarked on a path to turn my dream of working at Cisco into reality, immersing myself in learning and building up my skills.

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Fulfillment Returns Management ATS 124

Retail Wire

SEPTEMBER 5, 2023

Lidl, a grocery retailer in the UK, has issued a recall of PAW Patrol snacks after it was discovered that the packaging contained a web address that leads to explicit content. The website link was previously owned by the snack maker. Lidl has advised customers not to visit the website and to return the products.

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Returns 100

Retail Gazette

SEPTEMBER 5, 2023

B&M has snapped up 51 Wilko stores as HMV owner Doug Putman’s bid to buy the majority of its shops falters. The discount retailer paid £13m for the stores, and it does not expect to need regulatory clearances for the acquisition. The B&M deal comes as Putman faced resistance from Gordon Brothers to finance his proposed acquisition of 300 stores, according to Sky News.

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Finance Shopping ATS 123

Retail Wire

SEPTEMBER 5, 2023

Young couples are turning to TikTok as their go-to platform for wedding inspiration, ditching traditional customs like the bouquet toss and matching bridesmaid dresses. The wedding industry is feeling the impact of this move away from tradition, with vendors and wedding planners having to adapt to the changing preferences and demands of these tech-savvy couples.

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Gazette

SEPTEMBER 5, 2023

Wilko is to close 52 stores and make more than 1,300 staff redundant as talks continue with potential buyers for the remainder of the business. The news come as B&M snapped up 51 stores from the collapsed retailer for £13m this morning. Administrator PwC said it was “actively working with potential buyers”, however the 52 stores set to close “do not form part of any ongoing interest in the Wilko store portfolio” Some 1,016 workers are based in the stores impacted, wh

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Finance Planning Shopping ATS 120

Retail Wire

SEPTEMBER 5, 2023

As physical assaults on Tesco staff have increased by a third since last year, the UK’s biggest grocery chain is giving its frontline workers the option to wear body cameras in an effort to combat crime and assault on staff. Tesco CEO Ken Murphy highlighted the need for action against abusive and violent behavior towards.

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Cisco Retail

SEPTEMBER 5, 2023

The railway industry is increasingly embracing new systems and technologies to enhance operational efficiency, safety, and connectivity. As operators move on from their legacy systems, there is an ever-increasing number of connections and complexity to deal with from a security standpoint. Expanded connectivity means increased chances for cyber criminals to disrupt critical infrastructure and global economies.

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Management ATS 119

Retail Wire

SEPTEMBER 5, 2023

Audi expects a modest increase in sales this year as it prepares for a major surge in 2024 with its electric vehicle (EV) push, according to a top executive at the Munich IAA mobility show. Sales chief Hildegard Wortmann acknowledged that 2023 won’t bring about a significant leap for the company, but Audi plans to.

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Planning ATS 100

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience